8. TRADITIONAL WEB ANALYTICS VS.
PRODUCT ANALYTICS
Web Analytics Product Analytics
Pageviews First Events First
Sessions, Unique Visitors Users, Customer Lifetime
Web-based Cross-platform
Focused on inbound and marketing
ROI
Focused on product usage and
retention
12. TRACKING METHODS
It’s not magic, it’s still (mostly) cookies.
• Cookies (but not 3rd party)
• User-Agent + IP (hashed)
• Browser
fi
ngerprinting
• Referrer only (no sessions)
13. Google: “UA needs to die”
Also Google: “Let’s not be so hasty about 3P cookies”
14. “The death of cookies!”
"The eventuality of a near elimination of cookies set in a third-
party context in conjunction with increasing limitations on
fi
rst-
party cookies dependent upon your browser and its settings."
or…
15. PRIVACY QUESTIONS
• Can I do consent-less tracking?
Do I need consent for other things anyways?
• What’s my regulatory environment?
Privacy != compliance, but doing “the right thing”
with your customer data is the easiest path
• What’s the minimum data I need to do my job?
”Collect everything and
fi
gure it out later” 🚩 🚩
• What’s my demographic & browser makeup?
Cookie blocking, time-to purchase, Safari users, etc.
16. • What's my budget?
including implementation
• What's my traf
fi
c level & makeup?
hits/pvs per month, traf
fi
c per user
18. HOSTING QUESTIONS
• Do I want to go cloud of self-hosted?
Cloud unless you have to.
• Open Source?
Few options, “Open-core” model limitations
• Location and performance
!