The document discusses GLS solutions to optimize customer networks and improve application performance, operational efficiency, and reduce costs. It identifies common business problems customers face such as poor application performance, complex infrastructure, and inefficient operations. GLS proposes optimized network designs integrating voice and data, application monitoring tools, and managed infrastructure services to address these problems. The solutions are aimed at improving application performance, reducing costs by 25-40%, improving IT operations, and providing a more effective network design.
IT Services Firm Improves Data Center and Branch Performance
Sycor leverages WAAS solution to bolster central WAN security and control, restore branch application performance
Geo Spread India and UAE, 250+ IT professionals, 18 years in IT services. Offerings include monitoring, managing, operating networks, servers, applications and consulting. Strengths are service design, audits. Manage infrastructure like networks, desktops, servers, applications. Value comes from visibility, cost reduction, quick rollout and domain expertise. Customers across sectors.
This document provides an overview of Systems & Network Integration and end-to-end IT infrastructure solutions offered by Continental Resources, Inc. (ConRes). ConRes is a hybrid VARTM that provides unbiased, cost-effective IT solutions ranging from data center solutions, security, desktop management, messaging, Microsoft consulting, networking, virtualization, and wireless. As a hybrid, ConRes brings both products from a distributor and services from a traditional VAR. ConRes leverages over 45 years of experience and relationships with major technology partners to help customers assess needs, maintain support standards, and maximize ROI.
ServicePilot ISM Enterprise Datasheet [EN]ServicePilot
ISM Enterprise is an integrated service management platform that provides unified performance, availability, and service level management across networks, servers, applications, databases, and more. It simplifies infrastructure management and reduces costs. Key benefits include ensuring optimal infrastructure performance to support business needs, simplifying management through an easy-to-use interface, and providing reporting for service level agreements and capacity planning. The solution supports hundreds of technologies out-of-the-box and can scale from 150 to hundreds of thousands of devices.
SaaS ERP adoption intent: Explaining the South African SME perspectiveCONFENIS 2012
This document summarizes research on SME reluctance to adopt Software-as-a-Service (SaaS) ERP systems in South Africa. Interviews were conducted with key decision makers at 5 South African SMEs. The main inhibitors to SaaS ERP adoption found were concerns over system performance/availability risks due to infrastructure issues, sunk costs in existing systems, loss of control over systems and data security placed in vendors' hands. Improved IT reliability and potential cost savings were drivers. Functionality limitations and lack of customization were minor inhibitors. Overall, South African SMEs' reluctance is explained by strong preferences to maintain control over critical systems and data exacerbated by network infrastructure problems raising fears over cloud system
iSAMS is ERP Logic's integrated SAP Application Management Services offering that provides multi-year management of SAP applications and reduces costs. It aims to improve quality of IT delivery, convert costs to variable, and refocus internal resources on other initiatives. Key benefits include higher quality services, reduced technology risk, and access to skilled SAP resources and upgrades.
NextNine Service Automation is a software platform that allows technology vendors to remotely monitor, diagnose, and resolve issues with products at customer sites through an automated process. Key features include proactively discovering problems, conducting automated diagnostics using data logs and configurations, performing remote maintenance, and integrating these services with back-end systems. This helps reduce service costs, drive uptime, and create new premium service offerings while minimizing on-site visits. The platform uses a patented Virtual Support Engineer and flexible rule engine to continuously monitor products and automate service workflows in a secure and scalable way.
IT Services Firm Improves Data Center and Branch Performance
Sycor leverages WAAS solution to bolster central WAN security and control, restore branch application performance
Geo Spread India and UAE, 250+ IT professionals, 18 years in IT services. Offerings include monitoring, managing, operating networks, servers, applications and consulting. Strengths are service design, audits. Manage infrastructure like networks, desktops, servers, applications. Value comes from visibility, cost reduction, quick rollout and domain expertise. Customers across sectors.
This document provides an overview of Systems & Network Integration and end-to-end IT infrastructure solutions offered by Continental Resources, Inc. (ConRes). ConRes is a hybrid VARTM that provides unbiased, cost-effective IT solutions ranging from data center solutions, security, desktop management, messaging, Microsoft consulting, networking, virtualization, and wireless. As a hybrid, ConRes brings both products from a distributor and services from a traditional VAR. ConRes leverages over 45 years of experience and relationships with major technology partners to help customers assess needs, maintain support standards, and maximize ROI.
ServicePilot ISM Enterprise Datasheet [EN]ServicePilot
ISM Enterprise is an integrated service management platform that provides unified performance, availability, and service level management across networks, servers, applications, databases, and more. It simplifies infrastructure management and reduces costs. Key benefits include ensuring optimal infrastructure performance to support business needs, simplifying management through an easy-to-use interface, and providing reporting for service level agreements and capacity planning. The solution supports hundreds of technologies out-of-the-box and can scale from 150 to hundreds of thousands of devices.
SaaS ERP adoption intent: Explaining the South African SME perspectiveCONFENIS 2012
This document summarizes research on SME reluctance to adopt Software-as-a-Service (SaaS) ERP systems in South Africa. Interviews were conducted with key decision makers at 5 South African SMEs. The main inhibitors to SaaS ERP adoption found were concerns over system performance/availability risks due to infrastructure issues, sunk costs in existing systems, loss of control over systems and data security placed in vendors' hands. Improved IT reliability and potential cost savings were drivers. Functionality limitations and lack of customization were minor inhibitors. Overall, South African SMEs' reluctance is explained by strong preferences to maintain control over critical systems and data exacerbated by network infrastructure problems raising fears over cloud system
iSAMS is ERP Logic's integrated SAP Application Management Services offering that provides multi-year management of SAP applications and reduces costs. It aims to improve quality of IT delivery, convert costs to variable, and refocus internal resources on other initiatives. Key benefits include higher quality services, reduced technology risk, and access to skilled SAP resources and upgrades.
NextNine Service Automation is a software platform that allows technology vendors to remotely monitor, diagnose, and resolve issues with products at customer sites through an automated process. Key features include proactively discovering problems, conducting automated diagnostics using data logs and configurations, performing remote maintenance, and integrating these services with back-end systems. This helps reduce service costs, drive uptime, and create new premium service offerings while minimizing on-site visits. The platform uses a patented Virtual Support Engineer and flexible rule engine to continuously monitor products and automate service workflows in a secure and scalable way.
PC Mall is a $1.5 billion technology reseller founded in 1987 with approximately 2,300 employees. It offers a range of professional services including data centers, networks, cloud services, managed services, and IT lifecycle services. It has a portfolio of strong value-added services including experience, scalability and knowledge, flexibility, and manufacturer authorizations. PC Mall aims to provide customized, technology-driven solutions to its customers.
An overview of developer benefits when building application utilizing previously unlocked network data. Introduction of new technologies & products available, and examples of what other developers are building today.
Novar provides energy management solutions focused on multi-site businesses. It has strengths in software/hardware technology, integration services, and strategic energy management programs. Novar aims to impact customers' sustainability, operating costs, risk control, and scalability. It offers a unique strategic energy management program with single source responsibility for technology, integration, and strategic services. Novar prides itself on its industry experience, lifecycle support program, approach as a strategic partner, and ability to provide single source responsibility.
Government sector smart_suite_success_storyIITSW Company
CSEPF needed to improve its IT service management to better support employees. It implemented SMART Suite to establish an automated ITSM system aligned with ITIL best practices. Benefits included eliminating redundant work, improving knowledge sharing, and enhancing service quality and reliability. Staff utilization improved, reducing costs. The system provided centralized visibility and management of all IT work. It helped reduce service downtimes by formalizing change management. SMART Suite also helped CSEPF manage its complex IT assets and configurations more effectively.
Imax real time data management platform for w ww (1)ISATECK
The IntelliMAX real-time data management platform offers flexible and proven capabilities for advanced water applications that deliver high performance and enable sustainable advantages for water and wastewater facilities. It provides comprehensive control architectures from remote stations to centralized SCADA systems, supports various processing applications, and offers advanced information management capabilities for data gathering, archiving, and reporting. IntelliMAX also integrates with other systems like CMMS, LIMS, and GIS to further optimize plant operations, maintenance, and decision making.
Company provides IT consulting and engineering services including network planning, project management, and field operations support. It has over 18 years of industry experience with 45 professionals. Services include network engineering, migration support, audits, and managed field operations. The company aims to be a leading ICT provider through customer satisfaction and quality results.
The document discusses green IT and opportunities for improving energy efficiency in data centers and IT operations. It notes that data centers consume large amounts of energy and describes OSSera's approach to green software design through symmetrically distributed and multi-threaded load balancing that allows for high performance computing while improving efficiency. OSSera's platform is designed for scalability, reliability, and flexible yet efficient energy use to support telecom OSS business transformation in a green manner.
Panduit's SmartZone DCIM solution provides capabilities across power, cooling, asset, and security management to help customers optimize their physical infrastructure. It uses intelligent hardware and software to deliver actionable intelligence through a maturity model approach. The solution has received recognition from analysts for its capabilities and ability to deliver value. Panduit also partners with other solution providers to deliver integrated offerings.
Become A Best Run Inecom Client - Remote Services PlatformInecom001
The Remote Services Platform (RSP) allows customers to remotely monitor, manage, and receive support for their SAP Business One system. It mitigates implementation risks, reduces costs, and helps customers innovate faster. RSP provides real-time system monitoring, health checks, automated reporting of issues, self-healing wizards to resolve problems, streamlined software updates, and automatic maintenance of customer data on SAP systems. RSP simplifies support for SAP Business One by being the primary platform for receiving maintenance and support services.
This document summarizes a conference on performance measurement for mobile networks and services held from April 28 to May 1, 2008 in Budapest, Hungary. The conference focused on achieving accurate and cost-effective performance measurement to optimize network capacity, service quality, and customer satisfaction. Presentation topics included measuring end-to-end and end user experience performance, defining key performance indicators, and using measurement to identify and solve network problems in real time. Speakers included representatives from major mobile operators worldwide.
NERC Critical Infrastructure Protection (CIP) and Security for Field DevicesSchneider Electric
The document discusses NERC CIP guidelines for securing critical infrastructure devices in the electric grid. It provides an overview of the six main CIP guidelines regarding personnel authorization, training, security of the electronic perimeter, physical security, operations security, and incident reporting. The document emphasizes that compliance requires both compliant technologies and security-focused procedures. It also outlines key security principles like least privilege and role-based access controls. Overall, the summary provides a high-level view of the document's coverage of NERC CIP compliance objectives and guidelines.
The document discusses integration and integration techniques. It defines integration as connecting different applications within an enterprise so they can exchange data and interoperate as needed. Integration can occur at the process, application, or data level. Common integration techniques include standard data definitions, databases, middleware, message-based integration using buses or brokers, and software-based integration using adapters or RPCs. The document also discusses common software architectures like layered systems, client-server, and service-oriented architecture and how they support integration.
Panduit Physical Infrastructure Manager™ (PIM™) Software Platform and PViQ Intelligent Hardware combine for a comprehensive data center infrastructure management (DCIM) solution. This intelligent software and hardware provides data center professionals greater staff productivity and visibility of all data center assets along with their connectivity, locations, and relationships. PIM™ solutions allow you to discover, visualize, model, control, report, predict and manage all physical data center assets including the ability to simply deploy new assets and plan capacity for future growth. PIM™ solutions can also help control energy costs, reduce risks and increase operational efficiency.
Prodapt is a leading provider of IT and engineering services to telecommunication clients worldwide. It has delivery centers in the US, India, and South Africa and over 1000 employees globally. Prodapt partners with major telecom operators and OEMs, providing services such as network management, order fulfillment, billing, and product development. It aims to help clients reduce costs, optimize investments, and outsource effectively through flexible engagement models.
This document discusses VMware's business production solutions and how they can help customers progress from IT production to IT as a service. It outlines four key solution areas - IT operations, applications, business continuity, and desktop. For each area, it discusses challenges, capabilities VMware can provide, measurable business benefits, and relevant VMware products and services. It uses a framework to explore each solution area in detail and positions the customer at the business production stage of their journey to IT as a service with VMware.
Building the business case for Cloud Services ...
Total Cost of Ownership
Resource Costs
Time to value and ease of implementation
Access to innovation
Ability to try before you buy
Ongoing vendor accountability and engagement
Attractive commercial models
Veritas vision for cloud providers (screenshots)Alexschoone
Veritas Vision provides cloud service providers visibility into the performance and financial impacts of their data centers. It integrates monitoring of data center infrastructure and IT services with business software analytics. This allows visualization of key performance indicators to track availability, costs, capacity, and other metrics in real-time. Veritas Vision gives organizations insights needed to optimize operations and plan infrastructure resources.
F5 introduced new solutions and releases at its 2013 annual media meet, focusing on an intelligent services framework. Key announcements included expanded cloud support through new virtual solutions, and growth in Asia Pacific. Experts predict work will increasingly be done through web and mobile apps, bringing security challenges from a shifting perimeter and device proliferation. F5 aims to maximize resources and application availability through scaling up, in, and out of data centers, and providing flexible deployment options for virtual and cloud environments.
Modernisation Strategy for Science at RBG Kew. The presentation is part of a "toolkit" delivered to help Kew to rationalise, consolidate and integrate disparate & legacy Science Applications and Data.
NASA's IT infrastructure requires significant changes to improve security, enable collaboration across centers, and reduce costs. The key initiatives include consolidating networks, applications, and data centers; establishing governance and financial controls; and defining core IT services delivered by the CIO. This transformation will improve integration and security while achieving efficiencies to better support NASA's mission.
Gateway TechnoLabs provides application development and IT outsourcing services to reduce clients' costs and improve productivity. With over 12 years of experience and 1000+ IT professionals, Gateway offers remote infrastructure management (RIM) to design, deploy, manage, and maintain clients' IT infrastructure globally. Gateway's RIM division aims to be an end-to-end provider of outsourced IT infrastructure management services covering servers, networks, security, desktops and more through flexible pricing models and global delivery.
Core Network Optimization: The Control Plane, Data Plane & BeyondRadisys Corporation
This presentation takes you through the challenges network operators are facing as they bring in more and more bandwidth-intensive applications to their network. There are ways to optimize the network from the RAN to the Core -- and improve QoS.
PC Mall is a $1.5 billion technology reseller founded in 1987 with approximately 2,300 employees. It offers a range of professional services including data centers, networks, cloud services, managed services, and IT lifecycle services. It has a portfolio of strong value-added services including experience, scalability and knowledge, flexibility, and manufacturer authorizations. PC Mall aims to provide customized, technology-driven solutions to its customers.
An overview of developer benefits when building application utilizing previously unlocked network data. Introduction of new technologies & products available, and examples of what other developers are building today.
Novar provides energy management solutions focused on multi-site businesses. It has strengths in software/hardware technology, integration services, and strategic energy management programs. Novar aims to impact customers' sustainability, operating costs, risk control, and scalability. It offers a unique strategic energy management program with single source responsibility for technology, integration, and strategic services. Novar prides itself on its industry experience, lifecycle support program, approach as a strategic partner, and ability to provide single source responsibility.
Government sector smart_suite_success_storyIITSW Company
CSEPF needed to improve its IT service management to better support employees. It implemented SMART Suite to establish an automated ITSM system aligned with ITIL best practices. Benefits included eliminating redundant work, improving knowledge sharing, and enhancing service quality and reliability. Staff utilization improved, reducing costs. The system provided centralized visibility and management of all IT work. It helped reduce service downtimes by formalizing change management. SMART Suite also helped CSEPF manage its complex IT assets and configurations more effectively.
Imax real time data management platform for w ww (1)ISATECK
The IntelliMAX real-time data management platform offers flexible and proven capabilities for advanced water applications that deliver high performance and enable sustainable advantages for water and wastewater facilities. It provides comprehensive control architectures from remote stations to centralized SCADA systems, supports various processing applications, and offers advanced information management capabilities for data gathering, archiving, and reporting. IntelliMAX also integrates with other systems like CMMS, LIMS, and GIS to further optimize plant operations, maintenance, and decision making.
Company provides IT consulting and engineering services including network planning, project management, and field operations support. It has over 18 years of industry experience with 45 professionals. Services include network engineering, migration support, audits, and managed field operations. The company aims to be a leading ICT provider through customer satisfaction and quality results.
The document discusses green IT and opportunities for improving energy efficiency in data centers and IT operations. It notes that data centers consume large amounts of energy and describes OSSera's approach to green software design through symmetrically distributed and multi-threaded load balancing that allows for high performance computing while improving efficiency. OSSera's platform is designed for scalability, reliability, and flexible yet efficient energy use to support telecom OSS business transformation in a green manner.
Panduit's SmartZone DCIM solution provides capabilities across power, cooling, asset, and security management to help customers optimize their physical infrastructure. It uses intelligent hardware and software to deliver actionable intelligence through a maturity model approach. The solution has received recognition from analysts for its capabilities and ability to deliver value. Panduit also partners with other solution providers to deliver integrated offerings.
Become A Best Run Inecom Client - Remote Services PlatformInecom001
The Remote Services Platform (RSP) allows customers to remotely monitor, manage, and receive support for their SAP Business One system. It mitigates implementation risks, reduces costs, and helps customers innovate faster. RSP provides real-time system monitoring, health checks, automated reporting of issues, self-healing wizards to resolve problems, streamlined software updates, and automatic maintenance of customer data on SAP systems. RSP simplifies support for SAP Business One by being the primary platform for receiving maintenance and support services.
This document summarizes a conference on performance measurement for mobile networks and services held from April 28 to May 1, 2008 in Budapest, Hungary. The conference focused on achieving accurate and cost-effective performance measurement to optimize network capacity, service quality, and customer satisfaction. Presentation topics included measuring end-to-end and end user experience performance, defining key performance indicators, and using measurement to identify and solve network problems in real time. Speakers included representatives from major mobile operators worldwide.
NERC Critical Infrastructure Protection (CIP) and Security for Field DevicesSchneider Electric
The document discusses NERC CIP guidelines for securing critical infrastructure devices in the electric grid. It provides an overview of the six main CIP guidelines regarding personnel authorization, training, security of the electronic perimeter, physical security, operations security, and incident reporting. The document emphasizes that compliance requires both compliant technologies and security-focused procedures. It also outlines key security principles like least privilege and role-based access controls. Overall, the summary provides a high-level view of the document's coverage of NERC CIP compliance objectives and guidelines.
The document discusses integration and integration techniques. It defines integration as connecting different applications within an enterprise so they can exchange data and interoperate as needed. Integration can occur at the process, application, or data level. Common integration techniques include standard data definitions, databases, middleware, message-based integration using buses or brokers, and software-based integration using adapters or RPCs. The document also discusses common software architectures like layered systems, client-server, and service-oriented architecture and how they support integration.
Panduit Physical Infrastructure Manager™ (PIM™) Software Platform and PViQ Intelligent Hardware combine for a comprehensive data center infrastructure management (DCIM) solution. This intelligent software and hardware provides data center professionals greater staff productivity and visibility of all data center assets along with their connectivity, locations, and relationships. PIM™ solutions allow you to discover, visualize, model, control, report, predict and manage all physical data center assets including the ability to simply deploy new assets and plan capacity for future growth. PIM™ solutions can also help control energy costs, reduce risks and increase operational efficiency.
Prodapt is a leading provider of IT and engineering services to telecommunication clients worldwide. It has delivery centers in the US, India, and South Africa and over 1000 employees globally. Prodapt partners with major telecom operators and OEMs, providing services such as network management, order fulfillment, billing, and product development. It aims to help clients reduce costs, optimize investments, and outsource effectively through flexible engagement models.
This document discusses VMware's business production solutions and how they can help customers progress from IT production to IT as a service. It outlines four key solution areas - IT operations, applications, business continuity, and desktop. For each area, it discusses challenges, capabilities VMware can provide, measurable business benefits, and relevant VMware products and services. It uses a framework to explore each solution area in detail and positions the customer at the business production stage of their journey to IT as a service with VMware.
Building the business case for Cloud Services ...
Total Cost of Ownership
Resource Costs
Time to value and ease of implementation
Access to innovation
Ability to try before you buy
Ongoing vendor accountability and engagement
Attractive commercial models
Veritas vision for cloud providers (screenshots)Alexschoone
Veritas Vision provides cloud service providers visibility into the performance and financial impacts of their data centers. It integrates monitoring of data center infrastructure and IT services with business software analytics. This allows visualization of key performance indicators to track availability, costs, capacity, and other metrics in real-time. Veritas Vision gives organizations insights needed to optimize operations and plan infrastructure resources.
F5 introduced new solutions and releases at its 2013 annual media meet, focusing on an intelligent services framework. Key announcements included expanded cloud support through new virtual solutions, and growth in Asia Pacific. Experts predict work will increasingly be done through web and mobile apps, bringing security challenges from a shifting perimeter and device proliferation. F5 aims to maximize resources and application availability through scaling up, in, and out of data centers, and providing flexible deployment options for virtual and cloud environments.
Modernisation Strategy for Science at RBG Kew. The presentation is part of a "toolkit" delivered to help Kew to rationalise, consolidate and integrate disparate & legacy Science Applications and Data.
NASA's IT infrastructure requires significant changes to improve security, enable collaboration across centers, and reduce costs. The key initiatives include consolidating networks, applications, and data centers; establishing governance and financial controls; and defining core IT services delivered by the CIO. This transformation will improve integration and security while achieving efficiencies to better support NASA's mission.
Gateway TechnoLabs provides application development and IT outsourcing services to reduce clients' costs and improve productivity. With over 12 years of experience and 1000+ IT professionals, Gateway offers remote infrastructure management (RIM) to design, deploy, manage, and maintain clients' IT infrastructure globally. Gateway's RIM division aims to be an end-to-end provider of outsourced IT infrastructure management services covering servers, networks, security, desktops and more through flexible pricing models and global delivery.
Core Network Optimization: The Control Plane, Data Plane & BeyondRadisys Corporation
This presentation takes you through the challenges network operators are facing as they bring in more and more bandwidth-intensive applications to their network. There are ways to optimize the network from the RAN to the Core -- and improve QoS.
Ensuring Privacy & Transparency within Hybrid Clouds Marcin Kotlarski
• Allowing portability of data across any device without compromising security
• Establishing security benchmarks and tackling concerns over transparency
• Moving from private Ethernet clouds to the public domain: where is the data?
This document discusses how mid-sized companies can transform their IT operations with the help of a managed services provider. It covers challenges with managing increasingly complex virtualized environments and unified communications systems. The document then summarizes how NetEnrich offers virtualization and unified communications management services, including planning, configuration, service management, and ensuring compliance.
This document discusses the opportunity presented by software-defined networking (SDN) to address the challenges of legacy network infrastructure. SDN aims to increase innovation, improve operational efficiency through automation, and reduce capital expenditures via virtualization. Juniper leads in SDN by embracing open standards, contributing to SDN protocols and frameworks, and offering disruptive SDN-enabled products and architectures. Adopting Juniper's SDN solutions allows customers to realize benefits like agility, operational scale, and capital efficiency.
Building and Managing Cloud Applications and InfrastructureDarren Cunningham
While service-based infrastructure can improve TCO and streamline IT management, it also presents some challenges that need to be met head-on. How do you ensure your data is secure in transit and available when you need it? How do you manage and communicate with your infrastructure? How do you enable service quality metrics and disaster recovery? And, how do you integrate data from legacy systems with data from web-based systems? Join AT&T and Informatica as they share their experience in building and managing cloud applications and infrastructure.
Introduction to 360is, a professional services company, working in the areas of Virtualization, Security, and Performance Tuning for mission critical systems. For more information visit www.360is.com.
De-Risk Data Center Projects With Cisco ServicesCisco Canada
This presentation will discuss Cisco Advanced Services, why to use Cisco Advanced Services and where Cisco Advanced Services can add value to your business.
The BIG-IP Policy Enforcement Manager (PEM) provides centralized policy control and subscriber awareness to optimize quality of experience and minimize network congestion. It offers application visibility, traffic policing, and reporting. The PEM dynamically manages traffic and subscribers in real time, enabling new business models through granular subscriber control and context awareness. F5's Intelligent Services Framework provides a software-controlled platform with network, subscriber, and application awareness from layer 4 to 7 to optimize services, secure the infrastructure, and help monetize traffic.
Securing Your Infrastructure: Identity Management and Data ProtectionLumension
The document discusses securing infrastructure by introducing solutions from Microsoft, Lieberman Software, and Lumension to address challenges around privileged identity management, data protection, and device control through products like Microsoft System Center, Lieberman Enterprise Random Password Manager, and Lumension Device Control. It outlines infrastructure security challenges businesses face around increased access and security threats and how an integrated security solution from these vendors can help keep systems running securely while protecting sensitive data.
Cisco offers data center networking services to help customers:
1. Optimize existing data center networks and plan for future growth through assessments, architecture design, and optimization services.
2. Implement and migrate to new data center network architectures using tested best practices and validated designs to reduce risk.
3. Operate and continuously optimize networks through ongoing support, monitoring, and recommendations to improve availability, security and adapt to changing business needs.
Network Programmability for Developers: Why It's Time to CareLauren Cooney
The "black box" of networking hardware is no longer irrelevant to organizations and developers who want to build valuable services and applications to extend or monetize their offerings or grow their business models. Learn how this is happening now with Juniper and Programmable Networks.
The presentation discussed IBM's data center consolidation and relocation services. It highlighted how IBM uses a structured methodology with standardized tools and processes to migrate applications, data, and IT equipment between data centers while minimizing risk and disruption for end users. The presentation also provided an example of how IBM helped a telecommunications firm seamlessly relocate to a new data center without any outages. Key steps included accurate discovery of infrastructure dependencies and addressing unsupported environments in advance.
F5 provides solutions to address common challenges organizations face with server virtualization and application delivery in virtualized environments. These include ensuring application performance and availability comparable to physical servers, simplifying network configuration management across physical and virtual infrastructure, and enabling transparent application traffic flow during virtual machine migrations. F5 products like the Local Traffic Manager (LTM) and Global Traffic Manager (GTM) help optimize resource utilization, enforce security and access policies, and integrate with VMware tools to provide a unified management experience. Customers report benefits such as improved virtual machine density, reduced hardware costs, and the ability to quickly respond to business needs through agility gains with virtualization.
Five best practices for ensuring uptime with Data Center Infrastructure Manag...CA Nimsoft
This document introduces Nimsoft DCIM, a data center infrastructure management solution that provides a unified view of power, cooling, and infrastructure performance. It extends Nimsoft IT management capabilities to the data center. Key features include monitoring and alerts, energy optimization insights, chargeback/showback reporting, and easy deployment. Best practices for uptime include understanding energy costs, maintaining optimal temperature and humidity, reducing waste, leveraging alerts and dashboards, and power usage reports. Success stories demonstrate savings in cooling costs and energy management improvements.
The document discusses industrial communications solutions from GE Digital Energy, including wireless and fiber optic products. Specifically, it describes MDS industrial wireless systems for data acquisition, LAN extension, and backhaul. It also discusses Lentronics fiber optic multiplexers. The document provides information on applications, features, and positioning of these products for critical infrastructure industries like energy, transportation, and heavy industrial.
The document discusses NetDruid Communication Server which provides remote server management through proactive monitoring and management of networks. It allows for easy manageability of growing networks, reduces dependency on IT staff and infrastructure, and ensures compliance. The service model has shifted from traditional delivery to a one-stop shop offering various IT services. Key advantages for customers include reduced costs, high availability, and adaptability to changing technologies. The architecture utilizes various modules to manage networks, security, backups, trouble tickets, and assets.
The document discusses how digital transformation (DX) of a company's LAN infrastructure can be achieved through a Network as a Service (NaaS) model. Some key benefits of the NaaS model include minimizing costs and complexity, ensuring network uptime, future-proofing the network, and gaining insights through analytics. The document provides examples of how NaaS can enhance security, visibility, and support compliance for a large company. It emphasizes that a successful DX journey requires more than just technology changes, including executive alignment, dedicated teams, and clear change management.
Cloud computing offers potential opportunities for Bangladesh but also faces challenges. It could enable e-governance and provide affordable options for SMEs through reduced costs. However, security concerns, reliability questions, and a lack of confidence in the technology are limiting customer adoption. The country needs infrastructure upgrades, new laws and policies, and incentives to address gaps in order to realize cloud computing's benefits. Government support will be important to build reliability and address reliability concerns that are currently barriers for potential customers.
1. GLS Optimized Design: Solutions
Improve Application Performance, Operational Efficiency & Reduce Infrastructure Costs
Industry Trends Customer Business Problems GLS Solutions
Data Center Consolidation & Server Virtualization 45-58% of CIOs Report Poor Application Managed WAN Acceleration Services
Reduced Remote Site Infrastructure Performance Application Monitoring, Reporting, Analysis & Alerts
Explosion of New Applications on the Wide Area Network Performance issues inherent to WAN Infrastructure Management
Complexity of Application Infrastructure Deployment Services
Flood on New Technology & Vendors Inefficient IT Operations & Costs Application Monitoring, Reports, Analysis & Alerts
Multi- Service Platforms High Costs associated with the IT Help Desk and other Riverbed Cascade or Visual APA + NetFlow Platforms
Complex Security Requirements Functional Areas of Operations Visibility of the application flow across entire network
WANx, Load Balancers, ASA/Firewall, etc. Poor coordination across the entire IT Organization to find and infrastructure
SIP/IPT Products and Services fix problems Monitor End User Response Time and customized by customer
Ubiquity of Cellular Data, DSL &Cable Excessive MTTR and End User Down Time for all events Severe event alerting with relevant diagnostics
Advanced diagnostic tools High Volume & Length of Help Desk Calls Continuous Optimization and Monthly review of design & issues
High Instance of Application Down Time Events Central focus for IT Leadership, Operations & Planning Teams
Lack the capability to Isolate and Diagnose Critical Events Managed Infrastructure Services – 24x7x365
Rapidly changing IT staffing and skill requirements Network: Router, Switch, Firewall, VPN, Server
complex & fragmented monitoring & diagnostic tools Advanced: IPT, WANx, Security, Data Center
Complex Voice and Data Networks Design Network Designs are not Optimized Optimized Design Principles
CoS and CoS Real Time Requirements IT is overwhelmed by exponential increase in the complexity of Integration of SIP onto the Customer Data Network
Integration of SIP onto Data Network their communications infrastructure Access Optimization and Increased Application Performance
Diverse and Secondary Networks for Voice & Data Un-Optimized Design Simplified Billing, Processing and Audit of Installed Base Services
Complex Head End Infrastructure at Host Sites o Savings of 20% – 40% in Opportunity Cost and Servers
Reduced IT Staff Resources o Increasing Operational Costs Leverage of IPT End User Productivity Tools
Limited Existing IT Staff Skills o Decreased End User Productivity Managed Infrastructure & Deployment Services
o Waste of Network & Server Resources Address IT Technical Skills and Staff and repurpose for increased
o Inefficient Auditing & Bill Processes productivity based on skill set
o Excessive costs for current Bandwidth
Economic and Regulatory Environment IT must be more Cost Efficient and Effective Optimized Design Approach and Benefits
Management Costs Business Case Decision Making Infrastructure Savings
Customer Demand for Better Service o ROI with High Degree of Confidence Reduce costs of 25-40% by Integrating SIP and Data
Tight CAPEX Budgets o Demands Short Pay Back Period WANx at vital Data Sites - 50%+ Savings on Voice and Data Access
Competitive Demand for Higher Employee Productivity Quick Deployment New Applications Costs
o Security and Reporting Requirements around HIPPA, SOX, Improve Performance of IT Applications Application Performance Improvement
SAAS 70, PCI, Dodd/Franks Desire to Reduce Operational and CAPEX Costs; Cost of WANx – App Performance + End User Productivity
Services; Cost of Infrastructure Riverbed RSP and Mobile User Productivity
Report, Analysis & Alert: Additional Correlation for Security
IT Resource Efficiency & Cost Improvement
Managed Infrastructure and Deployment Services
o Reduced Costs for Compliance
o Skills, Speed, Cost Effective Deployment
o Riverbed RSP eliminate and simplify infrastructure
Application Monitoring, Reports, Analysis & Alerts
o Isolate & resolve Application Issues promptly with fewer
resource involvement
o Results in Lower Help Desk Costs, MTTR and Call length
o Reduce Waste: Underutilized Bandwidth and Servers
o Influence critical budget decisions around CAPEX vs. OPEX
2. GLS Optimized Design – Sales Process
Optimized Design Acquisition Strategy – Process for Developing a Compelling Value Story
Sales Process Step Sales Team Actions Sales Team Objectives GLS Provided Aids
Sales calls to data gather profiling & qualifying information on Obtain the following: OD Data Gathering Form
every customer based on Optimized Design opportunity criteria. o Contract Expiration Voice & Data OD Sales Guide
o Use of WANx, SIP, D/V Integration OD Solutions Summary
Prospecting & Develop an opportunity attack plan that can be used in a meeting o D/V Plans and IPT Purchases See Qualifying Questions Chart
Developing with IT Leadership. o NxT1 sites, Voice & Data Net Design
Opportunities Find the type of customer challenges and problems that
are outlined in the Optimized Design Qualifications.
Set appointments with CIO, VP IT, CFO Set appointments with IT leadership at each customer o 3 appointment setting emails
Leverage appointment setting story lines in the assigned base of accounts. o GLS RSD Support
Setting Appointments
o Cloud Story o OD 1 pager
o Application Performance Story o OD Solutions 1 pager
o Operational Efficiency Improvement o Go around IT strategy
o Reduce your Voice and Data Costs
o End Run IT Strategy – Hail Mary CEO/CFO Play
o Present appointment setting story Gain agreement on OD business problems. Quantify o OD Slide Deck
o Deliver OD Story & Approach business case impacts of problem o OD Solutions Summary
o Discuss customer challenges and problems o GLS RSD or Executive
Initial IT Leadership o Quantify pain points in $$ if possible Gain agreement to deliver an OD proposal to solve a
Appointment o Discuss possible solutions to pain points specific pain point.
o Ask to make a proposal to address pain point or
o Agree on next steps: Meeting to deliver proposal or study Gain agreement to perform further data gathering of
path to gain more information for development of proposal the current design so that an OD proposal can be made
o Discuss High Level Business Case Objectives
o Position Proposal as high level and budgetary
Document Current Design: Produce Proposal that can be compared and contrasted o GLS OD Proposal Templates
o Voice & Data Network – Design and Cost to the customers present environment: Objectives of o OD Business Case
o Document all access inefficiency based on OD proposal are: o GLS RSD or Executive
Optimized Design & o Application Monitoring, Help Desk tools o 25-40% improvement in V/D Network o GLS Design Engineer
Proposal o Application Users (incl. Mobile) view of performance o Additional Access Optimization Savings o GLS Presales Team
o Trouble shooting process and issues o Quantifiable IT Operations Savings
Develop High Level Business Case Proposal & Design o Demonstrable Application Performance
o Integration of Voice & Data using SIP (Incl. Access Opt) Improvements
o Carrier MPLS, SIP, Hosting integrated into Design o Help Desk and MTTR Improvements
o Application Monitoring & Help Desk Tools o Additional no Quantified Problem/Benefit
o Application Performance Impacts (WANx + Mobile) Statements i.e. Employee Productivity
o Infrastructure & Deployment Services o Get Customer to agree to a roadmap
o Business Case to move forward
Deliver Proposal & Agree on Next Steps o Gain Trusted Advisor Position o GLS RSD & Executive Team
o Discuss Current versus Proposed Design o Deposition Incumbent Carrier o Custom OD Presentation
Proposing and Closing
o Discuss “How it Works”, SIP, WANx, IPT, Services o Move Closer to Closing: Proof on Concept, o OD Exhibits
o Discuss Problem/Benefit Statements of New Design Detailed Proposal
o Discuss Business Case Financial Model o Get tangible next steps to close
o Close throughout discussion, attain next steps to close o Close the deal & Position for Next Opportunity
3. GLS Optimized Design: Qualifying Customers
Finding Neglected Customers with Big Problems we can Solve
Qualifying Questions – Current Design Findings that can be Optimized Business Case, Proposed Design Implication
Voice & Data Network Design – Site Level or Site Model Level Findings that provide good opportunities for Optimization Voice & Data Networks not integrated
To what degree are your Voice & Data Networks integrated? Voice & Data networks do not share the same access If access isn’t shared 15-40% design savings is probable
What IPT investments have you made or plan to make? Customer has SIP capable phone equipment/IP PBX Business Case Design Factors Impacting Savings:
Do you have SIP in your network? If so what % of call are SIP? Create room for Voice/SIP traffic over current MPLS Network o Intra Company Calls (free)
Are SIP calls traveling over your MPLS? If no what type of facility? Voice & Data using WANx can travel over existing WAN Access o Local Calls (free depending on SIP Vendor)
What does an average site look like? Can we model off that? If Customer sites are similar in size then we can model the design o Switched rate minutes moving to dedicate rates
Can we move SIP onto MPLS without upgrading MPLS circuits by utilizing Where are the Switched to Dedicated Optimization Opportunities o Large variance in aggregated versus remote site busy hours
WANx technology? Rate Optimization if Customer rate structure is out of date o Access cost avoidance from using WANx
Are you currently paying any Local, LD or Internal Toll? Gain an understanding of traffic patterns and inventories (Look for Rate optimization savings (the more out of date the better)
Rate Structure CPM, Dedicated & Switched, % of traffic for each facilities and server waste + design over-engineering ) Centralized Concurrent Calls versus Remote Site Concurrent Calls
Voice and Data Network Design – Corporate Level Centralized SIP Session Requirements versus inventory of T1.5 Channels
% of calls: DID, Intra Company, Toll Free, Inbound, Local + 1MB and 1FB trunks.
Sizing Questions: # of PRI, IMB, Local Toll, MPLS Circuits, # of concurrent If you don’t have a good grasp on inventory you have waste 5%+
calls during busy hour aggregated at corporate? Known traffic patterns make it easier to model new design
Total spend broken out across rate elements Unknown traffic patterns points to waste + design flaws
Uncovering WANx Needs – Performance & Data Optimization Findings that provide good opportunities for WANx Improve Application Performance & Optimize Data Network
Ask Questions around application performance issues Application performance is a big issue @ C or IT Leadership Levels Focus the customer on all the specific negative business impacts and
End User Productivity: Determine who shares which applications….High Quantify lost sales, end user productivity, & poor public perception costs to the company, especially If application performance is an issue
Cost Resources like Lawyers, Engineers etc. due to poor applications performance as well as network at the C & IT Leadership Levels
Do customers or partners share applications? performance and optimization issues Quantify lost revenue, employee productivity, and damage to the
What are the business implications of poor performance by application? Identify the impact on Mobile/Remote users company image due to poor application performance
Is applications performance a concern at the IT leadership & C level? Help with planned application growth: Factor in OPEX & CAPEX cost Application performance problems are much bigger concerns and
Mobile Users - what applications & # of users? Performance Issues? avoidance of future network upgrades revenue impacting to C & IT leadership levels than Voice & Data costs
What are the perceived network issues around slowness or latency? Optimizing the Data network will produce significant cost savings savings.
Find out if the Data Network can be optimized Document all negative business impacts. Get customer too open up If you are fixing a big problem, V&D savings is an added bonus.
o How many sites requiring bandwidth upgraded in the next 12 months. about the impact to their business. Quantify additional savings that come from data bandwidth and voice
o What are current and future plans for roll out new applications? access optimization and add savings to the Optimized Design Story
o Understand the impact that V&D access integration can deliver
IT Operational Inefficiencies & Costs Findings providing opportunities for Operational Improvements Improve Operational Efficiency and Cost Structure
Focus on Help Desk: % of time help desk knows about an issue before a Customers with application performance issues have operational Gain operational efficiencies from an Optimized Design: Fewer bills to
call is made? inefficiencies. Our opportunity rest in our ability to find areas where process, improved auditing, and better grasp of infrastructure
Baseline Help Desk Isolation/Diagnostic procedures document time, we can easily document impact of improvement inventories and utilization.
process & tools? Help Desk is where application issues are revealed and where the Get a waste factor % for Business Case
Document average length of call & MTTR. Baseline application issue customer has tremendous resource costs. Application up time improvement: Quantify the value for end user
trouble shooting process, tools and time? Focus on help desk resources and the impact of the impact around productivity to include mobile Users
How fast do they isolate issues? How many people are involved? How reducing MTTR. Target problems are a help desk that is slammed, Cost improvement: Remember customer will have a loaded cost of
many are recurring or chronic issues? Are performance issues addressed with poor tools and is struggling with the inability to isolate issues. about 1.6x employee salary against the cost of GLS Managed Services
or simply ignored? Application down time kills end user productivity. Is it an issue Impact of Operational improvements for the Help Desk - this will be
Costs of Managing Infrastructure: What is the customer spending on tool around skills, design, operations or tools? huge and is a key area for your business case
and personnel costs to manage their infrastructure? How do they see Identify the waste factor and impact relative to disparate billing, Evaluate how RSP services can further reduce operational costs related
their level of effectiveness relative to MTTR and handling of chronic poor asset management, utilization of circuits and servers to remote site infrastructure
issues? Are they doing an effective job on managing their current High cost of resources to support infrastructure and the impact of Provide IT operational savings from increased efficiency and accurate
infrastructure? The goal is to find out where they need help. missing the mark in critical areas such as design optimization and diagnostics for application issues
Does IT always blame the network for their problems? application performance Stability of outsourced solutions: Staffing and skills to provide an
Skill issues: Where are the most complex parts of the infrastructure and infrastructure that works better, costs less and is better managed
are they sub-optimized due to a lack of resources and skills?