The third biennial JLL Global Corporate Real Estate Survey canvassed over 500 corporate real estate leaders in 36 countries and 350+ companies. It found that while nearly 90% have implemented or plan space/cost reduction programs, companies are increasingly focusing on improving workplace experience and technology. Outsourcing of strategic services like workplace strategy is currently low compared to tactical services, but expected to increase in the next three years, with workplace strategy being the most likely to be fully outsourced. Portfolio strategy services remain most commonly provided in-house.

1. Global Corporate Real Estate
Trends 2015
Workplace Strategy

2. EXECUTIVE SUMMARY
The third biennial Global
Corporate Real Estate Survey
canvassed over 500 corporate
real estate leaders in 36
different countries and a variety
of industries on the current
shape and future direction of
corporate real estate
Companies have high
expectations for CRE around
improving workplace
productivity – with over ¾ of
respondents experiencing this
Nearly 90% have implemented
or are planning space/cost
reduction programs
- However this seems to be
tapped out – and companies
appear to be increasingly
focusing on improving workplace
experience, technology and
change management
The survey finds that levels of
outsourcing for more strategic
corporate real estate services –
such as workplace strategy,
portfolio strategy, and change
management – are low relative
to more tactical/technical
services such as IFM, lease
administration, and project and
construction management
- Nevertheless, as with all CRE
services asked about,
outsourcing levels are expected
to increase over the next three
years, with workplace strategy
most likely to be fully outsourced
- This also means there’s a lot of
untapped opportunity
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3. THE THIRD BIENNIAL JLL GLOBAL CRE SURVEY
Americas
EMEA
Asia
Pacific44%
20%
36%
respondents544
countries36
companies
represented350+
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4. A VARIETY OF SECTORS REPRESENTED
HEALTH-
CARE
6%
ENERGY
9%
GOVT
6%
TECHNOLOGY, MEDIA, AND
TELECOMMUNICATIONS
24%
OTHERS
27%
MANUFACTURING
AND INDUSTRIAL
19%
BANKING AND FINANCIAL
SERVICES
25%
PROFESSIONAL
SERVICES
11%
CONSUMER
PRODUCTS
10%
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5. COMPANIES HAVE HIGH EXPECTATIONS OF THEIR CRE TEAMS
TO IMPROVE WORKPLACE PRODUCTIVITY
What are your company’s expectations from CRE around the following productivity outcomes?
Larger companies appear to have higher expectations
from CRE to improve workplace productivity
Up from 72% in
2013 survey
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6. COMPANIES ARE SLIGHTLY SHIFTING FOCUS FROM SPACE/COST
REDUCTION TO IMPROVING EXPERIENCE AND TECHNOLOGY
What workplace transformation initiatives have you/your company implemented?
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7. BY 2018, 25% EXPECT FULL OR NEARLY FULL OUTSOURCING1 OF
WORKPLACE STRATEGY – BUT OVER 1/3 STILL IN-HOUSE
How would you best describe the current delivery of the following CRE services? Workplace Strategy
Among countries surveyed,
China is expected to adopt outsourcing at the fastest rate
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8. CHANGE MANAGEMENT ALSO TENDS TO BE PROVIDED IN-HOUSE – BUT
FULL OUTSOURCING EXPECTED TO RISE
How would you best describe the current delivery of the following CRE services? Change Management
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9. COMPARED TO OTHER WORKPLACE-RELATED SERVICES, PORTFOLIO
STRATEGY IS MOST LIKELY TO BE PROVIDED IN-HOUSE
How would you best describe the current delivery of the following CRE services? Portfolio Strategy
Compared to other services like workplace
strategy and change management, the delivery
of portfolio strategy services are more likely to
be provided in-house
While the level of portfolio strategy services
that are provided in-house is expected to
decrease in the next 3 years, it is still expected
to remain at a relatively high level
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10. WHAT’S NEXT?
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2
3Contact your regional Corporate Research team
for additional data analysis by topic, geography,
industry, company size, HQ and more
Geographic reports for Australia, China and
Japan due out in Q3 2015
Further short pieces to be released over the
next 6-12 months
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11. THANK YOU
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