The document summarizes the top 10 global commercial real estate trends for 2016. These include threats from increased geopolitical risk and cyber attacks; convergence of human resources and real estate strategies; an emphasis on enhancing user experience through workplace design and technology; sustainability efforts in response to COP21 climate goals; the impact of coworking and flexible workspaces; and opportunities emerging from data analytics and growth in emerging world cities. The implications are that real estate portfolios will need to become more fluid, digitized, experience-focused and sustainable to address these evolving challenges and opportunities.

1. Top 10 Global CRE Trends for 2016
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CORPORATE
SOLUTIONS
RESEARCH
Threats
Ownership
Convergence
M&A
Experience
Coworking
Digital Drive
Data Intelligence
Sustainability
Cities of the Future

2. Copyright © JLL 2016 - Corporate Solutions2
Greatest risks to business over
the next 6-12 months
Impact of cyber attacks increased
(Oct 2014 - Oct 2015)
110010
100110
101010
100011DoS
18%
increase in
average impact
of cyber attacks
56%
increase in
politically
motivated cyber
attacks
100%
increase in
criminal targeted
attacks
Source: Control Risks, RiskMap 2015
Balancing risk and transparency
29% increased global and
regional political instability
24% increased volatility
in commodities and
curencies
23% economic and
political situation
in the Eurozone
18% slowing
growth in key
emerging markets
6% timing and pace
of interest rate rises in
the US
Source: Capital Confiedence Barometer, EY October 2015
Source: JLL Global Real Estate Transparency Index 2014
Transparency improved in over
80% of markets
since 2012, however
41 countries(out of 102)
have low transparency or are opaque
Threats:
Security, risk and
transparency
Elevated geopolitical risk,
security concerns and volatility
will impact CRE policies and
strategies

3. Copyright © JLL 2016 - Corporate Solutions3
Source: JLL Global Corporate Real Estate Trends 2015 Source: Gallup, How Employee Engagement Drives Growth 2013
High expectation from C-suite to improve worker productivity
Improve PEOPLE productivity
Improve BUSINESS productivity
Improve WORKPLACE productivity
Improve ASSET productivity
4%
8%
8%
8%
20%
No expectation
31%
32%
32%
76%
61%
60%
60%
Moderate expectation High expectation
Base: 277 respondents
Source: JLL Global Corporate Real Estate Trends 2015
Impacts of high level of
employee engagement
HR and CRE integration
is increasing
Current In 3 years
34%
6%
36%
Ad-hoc/project basis
Frequent interaction
but separate divisions
Shared services
integration
40%
19%
25%
HR
22%
increase in
profitability
21%
increase in
productivity
Convergence:
HR, IT (digital
solutions) and CRE
strategies converge
Closer integration between
Human Resources and Real
Estate as CEOs demand
performance

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Source: JLL, WGBC Health, Wellbeing & Productivity in Offices: The next
chapter for green building 2014
*design based on the concept there is an instinctive bond between human
beings and other living systems and the wider natural environment
Experience:
Its all about User
Experience (UX)
CRE & FM will continue to
enhance user experience
76%of respondents from JLL’s Global Corporate Real Estate Survey, report
high expectations from leadership to enhance workplace experience over the
next three years
10-25% 23% 11% 3% 18%
Bettermental function
and memory
Productivity increases
from better lighting
Productivity increases
from better ventilation
Productivity increases
from individual
temperature control
More productive
workers in daylight
Happy employees have, on average, 31% higher productivity;
their sales are 37% higher - their creativity is three times higher
Source: https://hbr.org/2012/01/positive-intelligence
Look and feel,
sensory triggers
Quality views and Biophilia,*
noise and acoustics
Interior layout and active
design, access to amenities
Indoor air quality, day lighting and
lighting, thermal comfort
Building design features that
are known to have positive
impact on the health,
wellbeing and productivity of
office building occupants
Wellness and Well-being
Source: WGBC, The Business Case for Green Building Note: Operational cost and productivity benefits of LEED certified buildings

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Digital Drive:
Technology transforms
organisations, Real
Estate and PEOPLE
The ubiquity of digital and
third platform technology will
have a profound impact on
real estate and its users
By 2020, total mobile subscription is expected to reach 9.2 billion
Source: Ericsson Mobility Report
“From the dawn of civilization until 2003, humankind
generated five exabytes of data. Now we produce five
exabytes every two days…and the pace is accelerating.”
Google Executive Chairman Eric Schmidt
Number of devices in use (in billions) by 2018
The Internet
of Things
Tablets
Smartphones
Personal Computers
2004 2018
Wearables
Smart TVs
Source: HBR – “Digital Ubiquity How Connections, Sensors and Data Are Revolutionizing Business”
Organisation Building Workplace
Human cloud, dispersed,
mobile, embedded culture
of outsourcing
Smart, cost effective,
efficient, attract smart talent
Productive, flexible, virtual
collaboration, coworking,
on demand workplace
Implications

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Sustainability:
Building a sustainable
future for CRE
With COP21 setting
ambitious goals for
sustainable real estate, our
industry will need to respond
with aggressive operational
and strategic plans
Source: http://climateaction.unfccc.int/cooperative-initiatives
COP21
LIMITING GLOBAL WARMING TO BELOW 2˚C THIS CENTURY
ENERGYACTION
AND EFFICIENCY
RENEWABLE
ENERGY
CARBON PRICE INNOVATION EMISSION
REDUCTION
Commitments To Action
51%
CRE Response:
51% of respondents from the JLL
Global Corporate Real Estate Trends
2015 cited growing pressure from
the C-suite to drive the corporate
sustainability/CSR agenda
Source: JLL Global Corporate Real Estate Trends 2015 Coworking
Retrofit
existing
assets
Intelligentbuildingsystems
Zero energy buildings
Virtual work
model
Improve operational
performance
Flexiblebuilding
design
Harness big data
Collaborative
working
Renewable
energyuse
Live work campuses

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Ownership:
Own vs lease in 2016?
Corporate disposals are
at record highs, but lease
accounting will alter portfolio
strategies and decision
making at the board level
The criteria for deciding whether to lease or own real estate will
be re-examined by large corporations
Source: JLL,Global CRE
Trends 2015
Source: JLL, Raising Capital
From Real Estate, 2015
Lease accounting
standard
All leases will come
on to company
balance sheets
potentially shifting
the balance toward
ownership
40%of CRE
leaders reported
increasing
demands to
raise capital
through the real
estate portfolio
Corporate
disposals
reach highest
point in
8 years
OWN vs LEASE

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M&A
M&A is business as
usual for CRE
With M&A volumes at record
levels it is a crucial area of value
of CRE
Source: JLL Successful M&A: capturing value through real estate 2015, Intralinks Deal Flow Predictor 2015
How?
Turning your real estate into a factor of success:
1 2 3 4 5
Start thinking about
RE at the earliest
opportunity
Manage
confidentiality
requirements
Speed is crucial to
maximise value
Build a RE
solution fully
aligned with
the acquisition
strategy and
objectives
Adopt an
integrated
approach
and resource
appropriately
MITIGATE
Risks
OPTIMISE
Costs
ACCELERATE
Operational
Strategy
ENSURE
Successful
Integration
59% of global senior executives expect to pursue acquisitions in the next 12 months
The global number of announced M&A deals in Q1 2016 will be approx. 7% higher y-o-y
CRE can help create value for companies throughout the M&A lifecycle

9. Copyright © JLL 2016 - Corporate Solutions
Coworking for
corporates
Corporate clients are
embracing coworking to
drive innovation and growth
and meet CRE strategic plans
(reducing footprint + increasing
employees satisfaction and
growth)
9
Source: JLL
The number of coworking spaces worldwide grew to 7,800 in 2015 compared to
3,400 in 2013
The number of members using coworking space is predicted to reach 1 million by 2018
Key expectations from coworking members: Sharing Knowledge (68%), Brainstorming
or sharing new ideas (60%), Sharing opportunities for new jobs or projects (55%)
Source: DeskMag,The Global Coworking Survey 2015
Internal
Collaboration
Internal coworking for
employees only
Coworking
Membership
External coworking
membership for employees
only
External
Coworking Space
Collaboration space for
employees shared with
external organisations/
individuals in an external
coworking environment
Internal
Coworking Space
Internal coworking space
open to organisations/
individuals

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Data Intelligence:
Data & Analytics are
transforming decision
making
Integrated business intelligence
will optimise CRE performance
Source: Mind the data gap: Aspiration vs. reality in corporate real estate, Forrester Consulting on behalf of
JLL, 2014, JLL Global Corporate Real Estate Trends 2015
52%
56% 2017
57% of respondents surveyed globally will enhance their
company's data gathering capabilities (over the next 1-3 years)
Use of data and analytics
Aspiration vs Reality
Lack of effective data and analytics to
measure insights Top constraint hindering CRE
from enhancing itself as a strategic value-add
Aspirations could be curtailed by current capabilities
Addressing gaps in people and
process is critical
Having the right people,
process and technology in place
fundamentally drives data and
analytics
PE
O
TECHNO
PR
C
33% need training to understand proper
usage and application of data and analytics
31% have trouble accessing data
necessary to make decisions
28% Today

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Cities of the
Future:
New urban hubs
are boosting CRE
opportunities
26% of firms with revenue
above US$1 billion, based
in ‘Emerging World Cities’,
potentially reaching 50%
by 2025
Source: JLL Globalisation and Competition: The New World of Cities 2015
Emerging world cities will transform CRE portfolio strategy
Established World Cities – ‘The Big Six’
New York • London • Paris
Tokyo • Hong Kong • Singapore
Emerging World Cities
New World Cities
Munich • Oslo • Vancouver
Barcelona • Denver • Brisbane
Future
Challengers
Seoul
Sydney
Toronto
Nearly
Emerged
Shanghai
Beijing
Competitive
Megacities
Istanbul
Kuala Lumpur
Taipei
Mexico City
Agile Higher-
Quality Emerging
Shenzhen
Guangzhou
Dubai
Bangalore
High Potential/
Weakly Governed
Mumbai
Manila
Jakarta
Lagging
Megacities
Dhaka
Lagos
Karachi

12. Copyright © JLL 2016 - Corporate Solutions
Implications and Key Recommendations for CRE
Portfolio:
IMPLICATIONS KEY RECOMMENDATIONS
Workplace:
HR and CRE convergence
means User Experience is
becoming preeminent
Strategy:
Digital transformation
is changing corporate
strategy AND the form and
function of Real Estate
Platform:
CRE processes and
skills need to evolve
to meet emerging
challenges
Reevaluate...
your footprint and increase
its flexibility to manage
volatility and change
Redesign...
your workplace to improve
user experience and
productivity
Digitize...
your processes and
platform to meet
the expectations of
tomorrow
your CRE strategy to
align with new operational
realities and enhance
sustainable growth
Increasingly fluid portfolios
are calling for dispersed,
diverse Real Estate
Redefine...
12

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+44 (0)20 3147 1207
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Global Head of Corporate Research
Marie.Puybaraud@eu.jll.com
+33 (0)632 879 748
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