This document discusses the need for corporations to change their leadership norms and structures to be more inclusive of different cultural norms when operating globally. It argues that the traditional hierarchical corporate structure violates cultural norms in emerging markets and fails to embrace diversity. Instead, it advocates for a multinational structure that allows local cultures to work with, not against or for, the corporation. Key leaders in emerging markets should manage local operations while collaborating with global managers to ensure success.
Things I will tell my kids if they become entrepreneursLaurent Haug
The lessons I learned in 20 years as an entrepreneur. Partly inspired by Sam Altman's excellent course on How to start a startup, available on http://startupclass.samaltman.com
Feedback on laurenthaug at gmail dot com
Marketing has changed a lot during the last 30 years.
I quickly show why, how and the implication on both theory and practice.
Then I go more deeply into the 2 main pillars of the current marketing: branding & growth hacking.
This is the version of my talk, Be a Great Product Leader, given at Zynga on Feb 22, 2016. It includes six lessons on product leadership from my time at eBay & LinkedIn.
Women in Tech: How to Build A Human CompanyLuminary Labs
We often think about design in terms of product or service strategy, but what about the design of companies? In the words of Phin Barnes of First Round Capital: “Entrepreneurs are the designers of companies. Great startup CEOs recognize very early that their job is not to build a product, but to build a company — defined by mission, values, and culture.”
Recently, organizations large and small have radically rethought company design by embracing employee-favorable policies such as establishing livable wages, developing creative equity plans, offering paid parental leave policies, and even pulling out of an entire state in protest of discrimination. In addition to sending a strong signal that people come first, these organizations are also making an economic argument to investors that employee-friendly policies pay dividends in reduced turnover and improved business outcome.
In this talk, Sara Holoubek, CEO of Luminary Labs, shares the forces behind this sea change as well as practical examples from companies featured in The Human Company Playbook, including Plated, Etsy, Pinterest, and General Assembly.
Top 10 Future Trends 2016 - Europe Asia AfricaRoger Hamilton
Top 10 Future Trends impacting business in 2016. From the Fast Forward your Business Tour, attended by 5,000+ entrepreneurs in Europe, Asia and Africa in 2015, hosted by Roger James Hamilton. Join us in 2016 at http://www.fastforwardyourbusiness.net
In this report, Quid maps the news and social media for a specific category. By giving you the power to quickly understand massive amounts of information, Quid helps brands discover industry and brand insights.
Adobe User Group Amsterdam - Correlation between Innovation & Growth Hacking jeroentjepkema
My slides from my session at Adobe User Group Amsterdam 2015. Theme was "Hack your Growth" and a follow up of the Lean Analytics workshop from Alistair Croll at April 21st in Amsterdam. The talk is about why we need Growth Hacking to stimulate (corporate) innovation, from innovation dilemma, to lean analytics and various examples on growth hacking...
Things I will tell my kids if they become entrepreneursLaurent Haug
The lessons I learned in 20 years as an entrepreneur. Partly inspired by Sam Altman's excellent course on How to start a startup, available on http://startupclass.samaltman.com
Feedback on laurenthaug at gmail dot com
Marketing has changed a lot during the last 30 years.
I quickly show why, how and the implication on both theory and practice.
Then I go more deeply into the 2 main pillars of the current marketing: branding & growth hacking.
This is the version of my talk, Be a Great Product Leader, given at Zynga on Feb 22, 2016. It includes six lessons on product leadership from my time at eBay & LinkedIn.
Women in Tech: How to Build A Human CompanyLuminary Labs
We often think about design in terms of product or service strategy, but what about the design of companies? In the words of Phin Barnes of First Round Capital: “Entrepreneurs are the designers of companies. Great startup CEOs recognize very early that their job is not to build a product, but to build a company — defined by mission, values, and culture.”
Recently, organizations large and small have radically rethought company design by embracing employee-favorable policies such as establishing livable wages, developing creative equity plans, offering paid parental leave policies, and even pulling out of an entire state in protest of discrimination. In addition to sending a strong signal that people come first, these organizations are also making an economic argument to investors that employee-friendly policies pay dividends in reduced turnover and improved business outcome.
In this talk, Sara Holoubek, CEO of Luminary Labs, shares the forces behind this sea change as well as practical examples from companies featured in The Human Company Playbook, including Plated, Etsy, Pinterest, and General Assembly.
Top 10 Future Trends 2016 - Europe Asia AfricaRoger Hamilton
Top 10 Future Trends impacting business in 2016. From the Fast Forward your Business Tour, attended by 5,000+ entrepreneurs in Europe, Asia and Africa in 2015, hosted by Roger James Hamilton. Join us in 2016 at http://www.fastforwardyourbusiness.net
In this report, Quid maps the news and social media for a specific category. By giving you the power to quickly understand massive amounts of information, Quid helps brands discover industry and brand insights.
Adobe User Group Amsterdam - Correlation between Innovation & Growth Hacking jeroentjepkema
My slides from my session at Adobe User Group Amsterdam 2015. Theme was "Hack your Growth" and a follow up of the Lean Analytics workshop from Alistair Croll at April 21st in Amsterdam. The talk is about why we need Growth Hacking to stimulate (corporate) innovation, from innovation dilemma, to lean analytics and various examples on growth hacking...
Presenter: Rahmin Eslami, Hornall Anderson
Executive Creative Director
We spend countless hours toiling over our work. But then we do something strange, even stupid. We take all that hard work, passion and our shiny creative alchemy, and march it into its debut with little-to-no preparation. We say, “The work should stand on its own…”, as though Darwin is suddenly in the conference room. Then it happens — you have a terrible presentation, the work dies, and you have to start over. This outcome is avoidable, and Rahmin Eslami, executive creative director at Hornall Anderson and SVC instructor, will advise you on how steer clear of creative presentation misfires with a bit of preparation and practice.
The women of Connect: Professional Women's Network share advice for how to make a positive impression when starting a new job. For more information and to join the group for free, visit www.linkedin.com/womenconnect
Is growth hacking bullshit matt lerner FODM 2016 - Revised & Expanded with ne...Matt Lerner
An updated version of my "Is Growth Hacking Bullshit" talk (originally given at Stanford Business School). This one has more history & examples, and emoji. I lead 500 Startups Distro Dojo London, this is the process we use with our companies.
Lean Analytics - Communication Layer into the World of BusinessBen Yoskovitz
Lean Analytics is more than just understanding what to track and when. Lean Analytics (and data in general) is about communication within an organization. This is a 1-day workshop I conducted at CrunchConf 2016 in Budapest with a group of data analysts and data scientists to help them understand their role, through the use of analytics, within a larger organization.
Content Promotion Mistakes You’ll Never Make AgainNeoMam Studios
Can you accurately pinpoint the reasons why some of your content promotion campaigns fly whilst others fail horribly? Does your outreach team know what the healthy ratio is between email opens and positive replies?
If you answered ‘no’ to either of those questions, chances are that you’re making easily solvable mistakes that are not allowing you to achieve consistently good results for your content marketing campaigns.
In this presentation, Gisele Navarro will share some of the content promotion mistakes she made, and the lessons learned along the way.
Don't become an entrepreneur unless you are insaneManuel Koelman
Entrepreneurship is hip yet it isn't for everyone. It's a lot of work. It usually means little respect and often little money. Nevertheless, I cannot imagine doing anything else. Here are some of my experiences and lessons learned being an entrepreneur.
As companies look for ways to grow their user base quickly and at scale, they've turned to the growth strategies made popular by companies like AirBnB, Quora, Facebook and others. Growth Hacking at its core is the discipline of marrying product features with distribution tactics to get massive user growth with very little paid marketing spend. This presentation reviews popular growth hacking case studies, how you can evaluate your product for growth hack opportunities, and how to get your team and product focused on growth for 2013.
Get our designing for viral growth infographic here: http://bit.ly/12badgO
Learn more about digital telepathy here: http://www.dtelepathy.com/
25 Inspiring Quotes From Experts Shaping the Future of MarketingHubSpot
Get inspired by marketing experts Seth Godin, Nate Silver, and Scott Harrison.
Want to get more inspiration from these experts?
Attend INBOUND 2013. Learn more: http://www.inbound.com/
Here's a workshop I gave on growth hacking. It's a presentation of 15 different practical startup growth hacks, plus a workshop session where we brainstorm how to market / grow 3 fictional startups.
See the video of this here: http://youtu.be/spy6NmD6iPI
Startup life and culture is super sexy and all sorts of founders are appearing in their jeans and t-shirts and boyish/girlish grins on the covers of magazines and newspapers across North America. Seems that millions of dollars of money is being thrown left right and center at anyone with a dream and the gumption to pursue it. There has been no better time to quit your day job and pursue this. It costs next to nothing to build stuff on the web, right?
Only it isn't *exactly* like that and we're only hearing a small portion of the stories. Sure, Tara Hunt would encourage everyone with an awesome idea to pursue their dream, but in this presentation, she lays down what being a startup founder is REALLY like. She also plans to share all the tips and tricks she is learning from (continually) making a whole bunch of mistakes...because nobody is talking about this stuff. By the end of her talk, you'll either hand in your notice and go for it or shelve those dreams forever. Bring it!
It's back! Content Marketing World's annual conference ebook featuring a large number of our incredible speakers offering their insights on content marketing, how to level up and advance, how best to amplify your message and so much more. Check out what your favorite content marketers have to say on these topics and also meet some new faces to CMWorld. CMWorld 2018 is going to be epic - be sure to join us there! Game On!
In commemoration of a year in print, we present the Startup of You in visual summary. The last year has continued to demonstrate how work and careers need a new entrepreneurial mindset for everyone, not just entrepreneurs.
Ask yourself this question: is your approach to digital marketing strategy hitting all of your KPIs and objectives? For many marketers, the answer to that question is a resounding “maybe.” This Digital Marketing Strategy Master Class will give you the tools you need to answer that question. Learn how to research and craft personas, mine data and analytics for planning insights, create amazing planning shortcuts that save you time and optimize marketing campaigns to enhance your brand’s customer experience.
Gramercy Park Consulting's 'Little Book of Social Business' is an educational ebook providing a brief overview of; 'The New Social Landscape', 'What is a Social Business', 'What is Social Business Strategy', 'What are the Benefits of Social Business' and 'What are The 7 Success Factors of Social Business Strategy’?
Enjoy the read and feel free to share :-)
Contact Gramercy Park Consulting (Simon te Brinke) via email stebrinke@gramercypark.com.au or on Twitter @gramercypark.
All quotes, text, trademarks, product names, company names and logos appearing in this booklet are the property of their respective owners.
Do you know a company that abandons loyal employees while reporting record profits? Based on this LinkedIn article: http://tinyurl.com/kxk5jau I help clients be clear, credible and compelling. Please follow me on LinkedIn http://www.linkedin.com/influencer/36792 or visit http://www.kasanoff.com
Culture is everywhere we look, and (perhaps more importantly) everywhere we don’t look. It informs our work, our purchases, our usage, our expectations, our comfort, and our communications (indeed, if you aren’t familiar with a specific geographic and historical set of experiences, the presumably clever title for this talk will instead be perhaps bland). In this presentation, Steve will explore the ways we can experience, observe, and understand diverse cultures to foster successful collaborations, usable products, and desirable experiences.
Business essay format example. Business essay home by roland gill - Issuu. Business Essay Writing Help Online; business college essay examples. Business Format Essay - Ethel Hernandez's Templates. 012 Report Example Full1 Essay ~ Thatsnotus. How to Write a Professional Essay for a Business | - Definition and .... Business Essay Sample. Extended Essay Template - 7+ Free Samples, Examples, Format Download. Business Essay | Essay on Business for Students and Children in English .... Business studies essay. Business & Management Extended Essay - How to create a Business ....
Presenter: Rahmin Eslami, Hornall Anderson
Executive Creative Director
We spend countless hours toiling over our work. But then we do something strange, even stupid. We take all that hard work, passion and our shiny creative alchemy, and march it into its debut with little-to-no preparation. We say, “The work should stand on its own…”, as though Darwin is suddenly in the conference room. Then it happens — you have a terrible presentation, the work dies, and you have to start over. This outcome is avoidable, and Rahmin Eslami, executive creative director at Hornall Anderson and SVC instructor, will advise you on how steer clear of creative presentation misfires with a bit of preparation and practice.
The women of Connect: Professional Women's Network share advice for how to make a positive impression when starting a new job. For more information and to join the group for free, visit www.linkedin.com/womenconnect
Is growth hacking bullshit matt lerner FODM 2016 - Revised & Expanded with ne...Matt Lerner
An updated version of my "Is Growth Hacking Bullshit" talk (originally given at Stanford Business School). This one has more history & examples, and emoji. I lead 500 Startups Distro Dojo London, this is the process we use with our companies.
Lean Analytics - Communication Layer into the World of BusinessBen Yoskovitz
Lean Analytics is more than just understanding what to track and when. Lean Analytics (and data in general) is about communication within an organization. This is a 1-day workshop I conducted at CrunchConf 2016 in Budapest with a group of data analysts and data scientists to help them understand their role, through the use of analytics, within a larger organization.
Content Promotion Mistakes You’ll Never Make AgainNeoMam Studios
Can you accurately pinpoint the reasons why some of your content promotion campaigns fly whilst others fail horribly? Does your outreach team know what the healthy ratio is between email opens and positive replies?
If you answered ‘no’ to either of those questions, chances are that you’re making easily solvable mistakes that are not allowing you to achieve consistently good results for your content marketing campaigns.
In this presentation, Gisele Navarro will share some of the content promotion mistakes she made, and the lessons learned along the way.
Don't become an entrepreneur unless you are insaneManuel Koelman
Entrepreneurship is hip yet it isn't for everyone. It's a lot of work. It usually means little respect and often little money. Nevertheless, I cannot imagine doing anything else. Here are some of my experiences and lessons learned being an entrepreneur.
As companies look for ways to grow their user base quickly and at scale, they've turned to the growth strategies made popular by companies like AirBnB, Quora, Facebook and others. Growth Hacking at its core is the discipline of marrying product features with distribution tactics to get massive user growth with very little paid marketing spend. This presentation reviews popular growth hacking case studies, how you can evaluate your product for growth hack opportunities, and how to get your team and product focused on growth for 2013.
Get our designing for viral growth infographic here: http://bit.ly/12badgO
Learn more about digital telepathy here: http://www.dtelepathy.com/
25 Inspiring Quotes From Experts Shaping the Future of MarketingHubSpot
Get inspired by marketing experts Seth Godin, Nate Silver, and Scott Harrison.
Want to get more inspiration from these experts?
Attend INBOUND 2013. Learn more: http://www.inbound.com/
Here's a workshop I gave on growth hacking. It's a presentation of 15 different practical startup growth hacks, plus a workshop session where we brainstorm how to market / grow 3 fictional startups.
See the video of this here: http://youtu.be/spy6NmD6iPI
Startup life and culture is super sexy and all sorts of founders are appearing in their jeans and t-shirts and boyish/girlish grins on the covers of magazines and newspapers across North America. Seems that millions of dollars of money is being thrown left right and center at anyone with a dream and the gumption to pursue it. There has been no better time to quit your day job and pursue this. It costs next to nothing to build stuff on the web, right?
Only it isn't *exactly* like that and we're only hearing a small portion of the stories. Sure, Tara Hunt would encourage everyone with an awesome idea to pursue their dream, but in this presentation, she lays down what being a startup founder is REALLY like. She also plans to share all the tips and tricks she is learning from (continually) making a whole bunch of mistakes...because nobody is talking about this stuff. By the end of her talk, you'll either hand in your notice and go for it or shelve those dreams forever. Bring it!
It's back! Content Marketing World's annual conference ebook featuring a large number of our incredible speakers offering their insights on content marketing, how to level up and advance, how best to amplify your message and so much more. Check out what your favorite content marketers have to say on these topics and also meet some new faces to CMWorld. CMWorld 2018 is going to be epic - be sure to join us there! Game On!
In commemoration of a year in print, we present the Startup of You in visual summary. The last year has continued to demonstrate how work and careers need a new entrepreneurial mindset for everyone, not just entrepreneurs.
Ask yourself this question: is your approach to digital marketing strategy hitting all of your KPIs and objectives? For many marketers, the answer to that question is a resounding “maybe.” This Digital Marketing Strategy Master Class will give you the tools you need to answer that question. Learn how to research and craft personas, mine data and analytics for planning insights, create amazing planning shortcuts that save you time and optimize marketing campaigns to enhance your brand’s customer experience.
Gramercy Park Consulting's 'Little Book of Social Business' is an educational ebook providing a brief overview of; 'The New Social Landscape', 'What is a Social Business', 'What is Social Business Strategy', 'What are the Benefits of Social Business' and 'What are The 7 Success Factors of Social Business Strategy’?
Enjoy the read and feel free to share :-)
Contact Gramercy Park Consulting (Simon te Brinke) via email stebrinke@gramercypark.com.au or on Twitter @gramercypark.
All quotes, text, trademarks, product names, company names and logos appearing in this booklet are the property of their respective owners.
Do you know a company that abandons loyal employees while reporting record profits? Based on this LinkedIn article: http://tinyurl.com/kxk5jau I help clients be clear, credible and compelling. Please follow me on LinkedIn http://www.linkedin.com/influencer/36792 or visit http://www.kasanoff.com
Culture is everywhere we look, and (perhaps more importantly) everywhere we don’t look. It informs our work, our purchases, our usage, our expectations, our comfort, and our communications (indeed, if you aren’t familiar with a specific geographic and historical set of experiences, the presumably clever title for this talk will instead be perhaps bland). In this presentation, Steve will explore the ways we can experience, observe, and understand diverse cultures to foster successful collaborations, usable products, and desirable experiences.
Business essay format example. Business essay home by roland gill - Issuu. Business Essay Writing Help Online; business college essay examples. Business Format Essay - Ethel Hernandez's Templates. 012 Report Example Full1 Essay ~ Thatsnotus. How to Write a Professional Essay for a Business | - Definition and .... Business Essay Sample. Extended Essay Template - 7+ Free Samples, Examples, Format Download. Business Essay | Essay on Business for Students and Children in English .... Business studies essay. Business & Management Extended Essay - How to create a Business ....
This is a wake-up call to leaders everywhere. In this innovative and poignant book, authors Steven Vannoy and Craig Ross challenge assumptions about leadership and business in today’s world. Stomp The Elephant in the Office presents everyday tools that help people put an end to the toxic workplace, get more done, and be excited about work again. Vannoy & Ross explore people and culture (often misinterpreted as the softer side of business) and demonstrate that learning to cultivate them directly affects performance, productivity and ultimately the bottom line. This file contains the first five chapters of the book only.
PRESENTATION USED FOR PGPSE PARTICIPANTS OF AFTERSCHOOOL. JOIN AFTERSCHOOOL - IT IS THE BEST WAY TO BECOME AN ENTREPRENEUR AND WORK FOR SOCIAL DEVELOPMENT
come and Joint AFTERSCHOOOL - the world's fastest growing network of social entrepreneurs - join it to strengthen it. value life, value humanity, value creativity,
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An excerpt from what was once called an allegorical novel of the French-Canadian separatists movement. Finally, the migrant crisis in Europe reveals that the world has caught up with what I wrote over 40 years ago.
Recent events in the Oil Industry, both at home and globally suggest--demand--a fresh look at the entire field of Oil, Petroleum By-Products, and Energy. Warmest regards, Slim.
7. The real world is changing. The corporate world is not. We fail to recognise even so simple a concept as “norms”. Norms are the prevalent characteristics of a demographic subset. However, debate over the word norms has included such retorts as, “Who’s to say what’s normal?” and “I am not a demographic, I am a person.”
8. The problem often arises from two precepts Our desire to include as many people in the discussion as we possibly can to gain as many and as varied opinions as we can possibly obtain. Our desire to protect ourselves from recriminations arising from our failure to include as many people in the discussion as we possibly can to obtain as many and as varied opinions as we can possibly obtain.
9. Let’s look at some examples of group norms Take three groups of people in a corporate setting: Accounting Marketing Sales. Let's look at some of the norms.
10. In Group A , the group eats in the same restaurant every Friday and splits the check with each person paying his or her own share. (Sounds like the accounting department.) In Group B , the group never eats in the same restaurant twice. The bill is divided evenly among the members of the group. (Sounds like marketing.) In Group C , a different member picks the restaurant each week and picks up the tab for all. (Sounds like sales.)
11. Each group has two group norms: how to decide where to eat, how to divide the bill. These are the prevalent characteristics of the three demographic subsets. The "norms of the groups". An essential aspect to the cohesion and success of each group is the individuals' embracing the norms of the group. Now, this is not, nor has it ever been, an objective right or wrong; good or bad; or a superiour or inferiour assessment. These examples, however, do demonstrate differences, diversity if you will. Diversity is a word firmly rooted in the word different.
12.
13. If you look closely, you will see that the first three options are focused on the individual. The last two options include changing the norms or conforming to the norms. While conforming to the norms may appear to be a personal change, in the last two, the norms take precedence over the individual. The norms must be addressed. Corporate culture and personal culture will influence the employee’s choice.
14. As we look at a changing world, we see numerous and disparate cultures; thus we see numerous and disparate norms. The challenge is to embrace the different cultures without squeezing too tightly. Of course, one of the most simplistic (sic) solutions is to educate people to the differences. The result? The result is a misunderstanding on our part. We believe other people will learn to do things our way. However, consider the following:
15. How often have you heard someone say, “Your way isn’t the only way of doing it, you know? You should try doing it my way.” Now, have you ever heard anyone say, “My way isn’t the only way of doing it, you know, I’m going to try to do it your way?” Not too often. Why not? Because, the message fails. We understand what we are saying, but we fail to understand what other people are hearing. “ No one agrees with someone else’s opinion. Only his own opinion expressed by someone else.” -- My Dad “ Don’t bother asking me. You don’t want to hear my opinion. You want to hear your opinion.” – Slim Fairview
16. The same way behavioural scientists are concerned with cognitive development among people, social scientists must be concerned about cultural development among emerging nations. It is essential to understand that we must allow other people’s cultures to work for us and not work against us as so often happens when we try imposing our norms of corporate leadership and organisational structure on the rest of the world. The result will be a revised declamation: We must allow other people’s cultures to work with us and not against us. To do this we must neither work for, nor against others but with them. Cooperation not Competition However, before you get happy, I am not preaching what you’ve been practicing
17. Do business with countries that share the same norms. Do business only with people like us. Isolationism. Conform to the cultural norms of the global business community Change the norms of the world to suit our needs. Analogies to our Business Stratagems Find a lunch groups that shares the same norms. Start a new lunch group. Do not join a lunch group. Conform to the norms of the new lunch group. Change the norms of the new lunch group to accommodate our needs. Lunch Group Strategies Corporate Strategies
18. We formed our cliques when we were young. We’ve supported one another. We have longstanding loyalties. We have reinforced our own beliefs. You can see a strong and clear analogy between the two lists: between the two strategies.
19. Our circle of friends has been our strength and has served as a strong support. Our circle of friends provided the structure in our lives. Our circle of friends has supported the status quo. What can we conclude is the result?
20. If You Chose Number Four You Have Chosen Wisely However, knowing what to do and knowing how to do it are two different matters.
21. The first thing we must do is change the way we think. Instead of thinking : Third World Countries Try saying: Emerging Nations Instead of thinking: Indigenous People Try saying: Industrious People
22. In dealing with emerging nations we view emerging nations with the mindset used to recall the early days of Western nations. This is how we see agriculture. This is our view of transportation in emerging nations.
31. To do business in emerging nations, it is essential for Western leaders to understand that England, France, and Germany were at one time emerging nations. England, as an emerging nation, was not even mechanical. Aside from mobility, is there a substantive difference between a sundial and a wristwatch? Is there a difference between hammering a piece of iron into a horseshoe and bending it into shape on a press brake? Is there a substantive difference between writing a letter and sending an e-mail? Today, society has moved from analog to digital. From mechanical to technological. We now have vastness, speed, mobility, and efficiency that did not exist when England was an emerging economy.
32. Today, a thousand lives can be saved with a vaccine made 10, 000 miles away. However, while those 1000 people with shovels can’t produce results as efficiently as one person with a bulldozer, with the technology of: irrigation, water purification, fertilisation, sanitation, and the study of surficial geology, those 1000 people with shovels can elevate a larger segment of the population in a shorter amount of time than people in feudal societies could imagine. Additionally, the way the industrial revolution changed Europe and the world, the technology revolution is changing emerging nations, and the world—with one exception: The rise is higher, faster, and more egalitarian. Case in point: France: One cheval, one chevalier. Malaysia: One computer, five work stations, a C-level operation (CEO, COO, CFO, CTO, CIO) is up and running with all the information in the world available to them within minutes if not seconds.
33. Now, why don’t leaders in industrial nations understand leadership in industrious nations? It has a lot to do with our education. Do you have an MBA? Fine. Did you have to study Anglo-American Legal History; Medieval Lit; or read Hans Christian Andersen, Grimm’s Fairy Tales or Aesop’s Fables to get your degree? No? That is so sad. Managers and leaders in Western nations won’t understand Leadership or Followship (sic) in emerging nations without understanding “The Emperor’s New Clothes” or “Stone Soup”.
34. Did you study England in the early years? Knights, armour, horses; noble yeomen; hue and cry; the Shire Reeve; the witenagemot; the posse comitatus; trail by compurgation? [We still have trial by compurgation. Today, we call it the “celebrity endorsement”.] When trouble arose, the yeomen did not form a committee. They looked to the Shire Reeve who called a posse comitatus. Before that, they looked to the Knight: the person who could afford a horse and a suit of armour. No horse? No armour? You became a vassal to the King. He supplies the horse, the armour, the land and in return your lead the army of serfs when called upon. We still do much of that today. Do you remember King John at Runnymede? (The Barons are not on your side today, either. However, today we call it stakeholders’ interests.)
35. In a crisis, people look to a leader. Go to an emerging nation. Try to pick out the leader. His people will follow him, not you. The group norm in many emerging nations means the group follows the leader. You won’t get far trying to convince anyone that a committee will produce better results. Moreover, it won’t. If you doubt me, I will refute your position with one word. Congress.
36. Another reason why a committee will not work, even if you expand the size of your committee, is the fact that the group will move to the center. Extremes will counter-balance each other, compromises will be made, and the variety you sought will be lost by the very method you used to obtain it. In China, there is a philosophy: “Face is more important than life.” That philosophy appears in some form in our own society. No one wants to work for a disgraced leader. Therefore, we defend our leaders even when we know they are less than effective. We don’t want to appear weak to the competition. (This is the reason the cameras stopped rolling when FDR was being helped into and out of his wheel chair.)
37. We see the other side of that coin when we expose our leaders’ flaws. We may do this so no one will think we have been duped. We are more likely to do it because we are more loyal to ourselves than we are to our group. We have forgotten: “If we were more concerned with being respectable and dignified, we would more often be treated with dignity and respect.” -- Slim Fairview Loyalty to leaders is more prevalent in emerging nations: loyalty to ourselves is more prevalent in Western nations. Eh, young Cassius?
38. Now that we understand the basic underlying concepts of our relationship with those around the world, let us look at some of the management structures we are familiar with.
39. These are the Various Operations Structures We Shall Review Each One Individually
40. This is an Example of A Traditional Corporate Hierarchy Workers Supervisors Managers E Level C Level
41. Here is a Structure that May be Used When A Project is Assigned Project Group Leader Marketing Sales Production Finance
42. The Committee Comes Up With a Plan Here: What Happens When a Committee is Formed to Create a Plan? A New Plan is Proposed The Plan is Discussed The New Plan is Modified The Plan is Modified A New Plan Emerges The New Plan Is Rejected
43. One Solution is to Form a Committee With A Facilitator There is No Right or Wrong They’re All Right You’re All Wrong We Should Do Something Else We Should Do That We Should Do This Let’s All Be Team Players, Everyone. :-)
44. We try to use the assorted tools we’ve been given over the past forty or more years, only to find out they don’t work.
45. The organisation is limited to us only and others will reject the organisation. The organisation will include others who are not schooled in this method. The organisational plan is rejected because this structure violates the cultural norms of those we want to do business with. The reasons why the traditional corporate structure will not work. 5 4 3 2 1
46. It lacks definition. It lacks direction. It lacks focus. Too many people are not geared to provide input. Input is often mutually exclusive. It violates the cultural norms of the people we want to do business with. The reason why this structure fails in emerging nations.
47. The impediment to team building, when applied to other cultures, is that too often it violates many of the cultural norms. More (teams members) increases the chances of violating a cultural taboo. Unlike the West, other cultures have rules. Those rules are enforced. Violating those rules dooms a project to failure. Too often you will not know that you have violated a taboo, thus you will not know why you failed. This impedes taking corrective action. TEAM BUILDING
48. While the structure was basically sound it was international not multinational. Some are not predisposed to working for us. Discordance among the various operations proved to be counter-productive. Hidden agendas can prove to be disruptive. This is an Early Design Structure of a Company with Global Operations American Corporate Headquarters American Operation Foreign Operation Foreign Operation
49. By Modifying Our Structure from International to Multinational We Can Improve Our Success in Going Global In the above example, we relinquish centralised control. In other words: “It is essential to understand that we must allow other peoples’ cultures to work for us and not work against us as so often happens when we try imposing our norms of corporate leadership and management style on people around the world.” Multinational Headquarters International Leadership International Leadership International Leadership Global Operation Global Operation Global Operation
50. I Will Repeat What I Said Earlier Cooperation not Competition It is essential to understand: We must allow other people’s cultures to work for us and not against us. We must not impose our norms of corporate leadership and organisational structure on the rest of the world. We must allow other people to work with us. We must neither work for, nor against others but with them.
51. This involves seeking input from the leaders in the areas where we want to do business. We must admit that we are not familiar with the norms of doing business and ask for help. We must allow leaders of emerging nations to manage their own operations. As stated, their people are loyal to them, not to you. We must educate ourselves to the customs and the taboos of the cultures where we want to be successful. We must use a better corporate structure ourselves to help insure our success.
52. Basic Overview Global Strategy Development Leader Task Manager Task Manager Task Manager Task Manager Global Assistant Leader Global Assistant Leader Global Assistant Leader Global Assistant Leader The Other Leader’s Follower The Other Leader’s Follower The Other Leader’s Follower The Other Leader’s Follower
53. Selected Chain of Operation The Task Manager (at the direction of the Strategy Leader) pairs with a Key Leader in the Emerging Nation to establish a process for his or her particular responsibility in the project. The Key Leader in the Emerging Nation, relying on the loyalty of his key followers, helps to organise and format the process that will be successful in his country. Global Strategy Development Leader Task Manager Global Assistant Key Leader The Other Leader’s Followers
54. Relying on the intimate knowledge of their own cultural norms and taboos, and having a vested interest in the success of the operation, the followers will provide the necessary information to the Key Leader in the emerging nation. The Key Leader in the emerging nation, working with the Task Manager, will format the process for his aspect of the project management assignment. The Global Strategy Development Leader will meet regularly with the Task Managers to follow the progress of each Task Manager and to keep all Task Managers apprised of the progress being made by each of the other Task Managers. This is intended to insure that targets are being met and that no aspect of the project will stall the progress of another. The Global Strategy Development Leader will report to the appropriate superiour.
55. Don’t Put All Your Eggs in One Basket When doing business globally, work with other multi-national corporations and their corporate leaders willing to share what they’ve learned about doing business globally. Good luck. Slim