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Overview
Premise:
  – A fully integrated, real-time automated data collection
    solution:
     • Is essential for multi-site implementations
     • Yields a very high benefit level

Evidence:
  – GKN Driveline and Eagle Consulting and
    Development will use GKN’s US implementation to
    demonstrate their strategic approach to multi-site
    implementation and how that approach yielded
    specific benefits
High-Level Goals and Benefits
GKN wished to:
  – Build a sophisticated, inter-related network of sites
    that could transfer materials and components 24
    hours a day
  – Track each transfer, in real time, as the sites “feed”
    one another
  – Use offsite warehouse facilities to monitor the
    movement of material into the manufacturing sites
  – Meet the stringent requirements of Honda and other
    high-profile automakers, including Just-In-Time
    product delivery.
The Multi-Site / Multinational Rollout
Unique challenges and requirements
  – Maintain seamless connection between sites
  – Transfer materials between sites efficiently
  – Establish and maintain high levels of visibility
    into the network of sites
  – Address differences in local equipment, process
    and people
  – Meet varying end-customer requirements
About GKN
Company background
  – World’s leading producer of automotive driveline
    components
  – A global tier-one supplier
  – 21,000 people at 49 locations in 31 countries.


                                   Power Transfer Unit
                             GKN Driveline's PTUs are compact,
                             lightweight, have excellent NVH (noise,
                             vibration, harshness) characteristics.
                             This makes them a popular choice in a
                             large range of applications.

        Copyright GKN plc
About GKN
An industry leader
  – Closely involved with many key milestones in
    automotive history. A recent example:
     • Jan 2006 announcement: Vehicle makers plan to introduce
       breakthrough technology from GKN Driveline that
       provides lighter driveshaft components, improved fuel
       economy and better overall vehicle performance… including
       reduction in driveline noise, vibration and harshness.
     • This has been described as the first major change
       in constant-velocity-joint (CVJ) technology in
       more than 70 years
     • GKN Driveline currently produces more than
       95 million CVJs per year
GKN’s Requirements
 External
   – Meet automaker requirements (e.g., Honda)
   – Meet end customer requirements
      • GM, Ford, Honda and others

 Internal
   – Replace existing automated data collection system
     and see significant improvements
   – Increase the number of transactions
     captured in real time
   – Reduce the number of disconnected systems
GKN’s Expected Gains
 Achieve savings
   – Eliminate waste
 Increase productivity
   – Gain access to more
     accurate reporting
 Improve accuracy
   – Reduce human intervention
   – Establish consistent process
     across sites                     Copyright GKN plc

 Leverage QAD MFG/PRO capabilities
Why choose
Eagle’s solution:


RF Express™ for
   MFG/PRO
Technical considerations
RF Express for MFG/PRO:
  – Provides a seamless, plug-and-play integration
    with QAD MFG/PRO
  – Is an online, real-time, PROGRESS-based
    automated data collection and bar coding solution
  – Enables all Eagle customers to enjoy the benefits
    of simplified data entry, portable terminals,
    barcode scanning/labeling, as well as integrated
    scale weight transactions and the ability to
    print portable bar code labels
  – Makes it possible to configure functionality
    on a site-specific basis
Technical considerations (continued)
RF Express for MFG/PRO:
  – Does not require any side databases or separate
    server platform
      • multi-site implementations do not require
        a separate server for each physical site
  – Operates in Linux, Windows and UNIX environments
  – Supports both Progress and Oracle databases
  – Calls QAD MFG/PRO edit and update routines
    to provide real-time data checking with
    enhanced functionality
Technical considerations (continued)
RF Express for MFG/PRO:
  – Supports a wide array of devices,
    including:
      • RF handheld networks
          – IEEE 802.11BG Direct Sequence
          – Fixed shop floor stations with laser
            scanners
     •   RFID tags
     •   Fixed RF printers
     •   Portable RF printers                      Copyright GKN plc
     •   Scales
     •   Thermal transfer printers
     •   Bumpy bar codes
Cost considerations
Less hardware and software are required
 because RF Express for MFG/PRO uses the
 existing database and existing server
Reduced database/server ongoing maintenance
Simplified database control: QAD MFG/PRO
 and RF Express for MFG/PRO work together
Industry Acceptance and Usage
 Eagle has provided solutions to the QAD MFG/PRO
  community since 1992
 Eagle’s solution is currently installed at 800 customers
  and over 3,000 sites worldwide
 Eagle is used only by QAD MFG/PRO customers, so all
  installations are also QAD MFG/PRO installations
 Eagle’s customer list includes Fortune 500 companies
  worldwide in every industry served by QAD
 Eagle’s status as a Honda-approved solution provider,
  as well as its experience with FDA compliance issues,
  enables Eagle to add value in addressing industry-
  specific requirements
Customer Satisfaction
Eagle consistently achieves Excellent
 customer ratings not only on its product, but on
 its responsiveness, support and service
For specific customer comments, visit Eagle’s
 booth for a copy of What Our Customers
 Say
Key Process Points
        –

 RF Express for
   MFG/PRO
Scope and Project Plan
 Initial onsite analysis July 2004
   – Primary implementation site identified
   – Site-specific requirements identified
   – Initial software pilot environment setup completed

 Training/piloting activities Sept 2004-Feb 2005
  per GKN timeline
   – Honda EDI/label testing
   – Test 50+ other ship-scenarios
   – GKN brought key representatives from each site
     to the “training house”
Timelines: GKN’s and Eagle’s
Go Live February 2005---All sites
  – Key support from the primary site
Implementation
Nuts and Bolts

RF Express for
  MFG/PRO
Eagle User Requirements
Keep the transactions simple
Maintain Pallet/Container Reference number
Capture transactions in real time
Eagle Transactions
Inventory Management Module
Advanced Repetitive
Enhanced Shipping
Warehouse Management
Inventory Management Module
PO Receipt
Pallet Move
Component scrap
Advanced Repetitive Module
Kanban Backflush with Container Label Create
Backflush with Multiple Container Label Create
Enhanced Shipping Module
Load Truck
  – With automatic additional container item add
Verify Load
Warehouse Management Module
Pallet Distribution Order Ship
Pallet Distribution Order Receipt
Eagle Transactions Linking the Sites
    Alamance Site
produces a component to be
                                         Roxboro Site
used in Roxboro using backflush
                                  places an intersite request via
transaction
                                  QAD MFG/PRO

fulfills the request using the    receives the product via Pallet
Pallet Distribution Order Ship    Distribution Order Receipt
transaction                       transaction

                                  moves the components to the
                                  work center location via Pallet
                                  Move/Unlink
Hardware
Maintain existing Intermec Trakker Antares
 handheld terminals & RF backbone
Maintain existing Intermec printers
Maintain “rolling” portable Intermec printers
Implementation and Synergy
Effective use of pilot scenarios
  – Pilot scenarios represented real-world activities
  – Users caught on very quickly
  – Users were able to articulate
    the site-specific requirements
  – GKN used RF Express for MFG/PRO extensively
    to deliver training between Eagle visits
Multiple pilots lead to a smooth go-live
Usage Between Plants
Introduced in transaction section
  – Distribution orders
Critical to GKN business
  – Uses Kanban system to drive interplant requisitions
  – Requisitions are fulfilled using Pallet Distribution
    Order Ship Transaction
  – Product is received 24 hours/day using Pallet
    Distribution Order Receipt Transaction
Provides best input to MRP
Lessons Learned
Multi-site simultaneous go-live was
 critical to success
Training must be thorough at all sites
System stress test was very important
Around-the-clock support quickly addressed
 issues
  – System experts were available to the users
Global Rollout
Previous sites
  – Asia
This implementation
  – North America
Future (now!)
  – Europe
  – South America
Contact Information
John Malvaso                                               Jim Miceli
IS/IT Manager for Business Applications                    Senior Project Manager
GKN Driveline North America (DNA).                         Eagle Consulting and Development
6400 Durham Road                                           135 Kinnelon Road, Suite 204
Timberlake, NC 27583 USA                                   Kinnelon, NJ 07405
+1.336.364.6449                                            +1.973.838.5006
+1.248.364.7681 (fax)                                      +1.973.492.2758 (fax)
John.Malvaso@gkndriveline.com                              JMiceli@EagleConDev.com
www.gkndriveline.com                                       www.eaglecondev.com




             RF Express™ for MFG/PRO is a trademark of Eagle Consulting and Development.
                              “QAD” is a registered trademark of QAD Inc.
                             All other products or Company names herein
                             may be trademarks of their respective owners.

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Gkn

  • 1. =
  • 2. Overview Premise: – A fully integrated, real-time automated data collection solution: • Is essential for multi-site implementations • Yields a very high benefit level Evidence: – GKN Driveline and Eagle Consulting and Development will use GKN’s US implementation to demonstrate their strategic approach to multi-site implementation and how that approach yielded specific benefits
  • 3. High-Level Goals and Benefits GKN wished to: – Build a sophisticated, inter-related network of sites that could transfer materials and components 24 hours a day – Track each transfer, in real time, as the sites “feed” one another – Use offsite warehouse facilities to monitor the movement of material into the manufacturing sites – Meet the stringent requirements of Honda and other high-profile automakers, including Just-In-Time product delivery.
  • 4. The Multi-Site / Multinational Rollout Unique challenges and requirements – Maintain seamless connection between sites – Transfer materials between sites efficiently – Establish and maintain high levels of visibility into the network of sites – Address differences in local equipment, process and people – Meet varying end-customer requirements
  • 5. About GKN Company background – World’s leading producer of automotive driveline components – A global tier-one supplier – 21,000 people at 49 locations in 31 countries. Power Transfer Unit GKN Driveline's PTUs are compact, lightweight, have excellent NVH (noise, vibration, harshness) characteristics. This makes them a popular choice in a large range of applications. Copyright GKN plc
  • 6. About GKN An industry leader – Closely involved with many key milestones in automotive history. A recent example: • Jan 2006 announcement: Vehicle makers plan to introduce breakthrough technology from GKN Driveline that provides lighter driveshaft components, improved fuel economy and better overall vehicle performance… including reduction in driveline noise, vibration and harshness. • This has been described as the first major change in constant-velocity-joint (CVJ) technology in more than 70 years • GKN Driveline currently produces more than 95 million CVJs per year
  • 7. GKN’s Requirements  External – Meet automaker requirements (e.g., Honda) – Meet end customer requirements • GM, Ford, Honda and others  Internal – Replace existing automated data collection system and see significant improvements – Increase the number of transactions captured in real time – Reduce the number of disconnected systems
  • 8. GKN’s Expected Gains  Achieve savings – Eliminate waste  Increase productivity – Gain access to more accurate reporting  Improve accuracy – Reduce human intervention – Establish consistent process across sites Copyright GKN plc  Leverage QAD MFG/PRO capabilities
  • 9. Why choose Eagle’s solution: RF Express™ for MFG/PRO
  • 10. Technical considerations RF Express for MFG/PRO: – Provides a seamless, plug-and-play integration with QAD MFG/PRO – Is an online, real-time, PROGRESS-based automated data collection and bar coding solution – Enables all Eagle customers to enjoy the benefits of simplified data entry, portable terminals, barcode scanning/labeling, as well as integrated scale weight transactions and the ability to print portable bar code labels – Makes it possible to configure functionality on a site-specific basis
  • 11. Technical considerations (continued) RF Express for MFG/PRO: – Does not require any side databases or separate server platform • multi-site implementations do not require a separate server for each physical site – Operates in Linux, Windows and UNIX environments – Supports both Progress and Oracle databases – Calls QAD MFG/PRO edit and update routines to provide real-time data checking with enhanced functionality
  • 12. Technical considerations (continued) RF Express for MFG/PRO: – Supports a wide array of devices, including: • RF handheld networks – IEEE 802.11BG Direct Sequence – Fixed shop floor stations with laser scanners • RFID tags • Fixed RF printers • Portable RF printers Copyright GKN plc • Scales • Thermal transfer printers • Bumpy bar codes
  • 13. Cost considerations Less hardware and software are required because RF Express for MFG/PRO uses the existing database and existing server Reduced database/server ongoing maintenance Simplified database control: QAD MFG/PRO and RF Express for MFG/PRO work together
  • 14. Industry Acceptance and Usage  Eagle has provided solutions to the QAD MFG/PRO community since 1992  Eagle’s solution is currently installed at 800 customers and over 3,000 sites worldwide  Eagle is used only by QAD MFG/PRO customers, so all installations are also QAD MFG/PRO installations  Eagle’s customer list includes Fortune 500 companies worldwide in every industry served by QAD  Eagle’s status as a Honda-approved solution provider, as well as its experience with FDA compliance issues, enables Eagle to add value in addressing industry- specific requirements
  • 15. Customer Satisfaction Eagle consistently achieves Excellent customer ratings not only on its product, but on its responsiveness, support and service For specific customer comments, visit Eagle’s booth for a copy of What Our Customers Say
  • 16. Key Process Points – RF Express for MFG/PRO
  • 17. Scope and Project Plan  Initial onsite analysis July 2004 – Primary implementation site identified – Site-specific requirements identified – Initial software pilot environment setup completed  Training/piloting activities Sept 2004-Feb 2005 per GKN timeline – Honda EDI/label testing – Test 50+ other ship-scenarios – GKN brought key representatives from each site to the “training house”
  • 18. Timelines: GKN’s and Eagle’s Go Live February 2005---All sites – Key support from the primary site
  • 19. Implementation Nuts and Bolts RF Express for MFG/PRO
  • 20. Eagle User Requirements Keep the transactions simple Maintain Pallet/Container Reference number Capture transactions in real time
  • 21. Eagle Transactions Inventory Management Module Advanced Repetitive Enhanced Shipping Warehouse Management
  • 22. Inventory Management Module PO Receipt Pallet Move Component scrap
  • 23. Advanced Repetitive Module Kanban Backflush with Container Label Create Backflush with Multiple Container Label Create
  • 24. Enhanced Shipping Module Load Truck – With automatic additional container item add Verify Load
  • 25. Warehouse Management Module Pallet Distribution Order Ship Pallet Distribution Order Receipt
  • 26. Eagle Transactions Linking the Sites Alamance Site produces a component to be Roxboro Site used in Roxboro using backflush places an intersite request via transaction QAD MFG/PRO fulfills the request using the receives the product via Pallet Pallet Distribution Order Ship Distribution Order Receipt transaction transaction moves the components to the work center location via Pallet Move/Unlink
  • 27. Hardware Maintain existing Intermec Trakker Antares handheld terminals & RF backbone Maintain existing Intermec printers Maintain “rolling” portable Intermec printers
  • 28. Implementation and Synergy Effective use of pilot scenarios – Pilot scenarios represented real-world activities – Users caught on very quickly – Users were able to articulate the site-specific requirements – GKN used RF Express for MFG/PRO extensively to deliver training between Eagle visits Multiple pilots lead to a smooth go-live
  • 29. Usage Between Plants Introduced in transaction section – Distribution orders Critical to GKN business – Uses Kanban system to drive interplant requisitions – Requisitions are fulfilled using Pallet Distribution Order Ship Transaction – Product is received 24 hours/day using Pallet Distribution Order Receipt Transaction Provides best input to MRP
  • 30. Lessons Learned Multi-site simultaneous go-live was critical to success Training must be thorough at all sites System stress test was very important Around-the-clock support quickly addressed issues – System experts were available to the users
  • 31. Global Rollout Previous sites – Asia This implementation – North America Future (now!) – Europe – South America
  • 32. Contact Information John Malvaso Jim Miceli IS/IT Manager for Business Applications Senior Project Manager GKN Driveline North America (DNA). Eagle Consulting and Development 6400 Durham Road 135 Kinnelon Road, Suite 204 Timberlake, NC 27583 USA Kinnelon, NJ 07405 +1.336.364.6449 +1.973.838.5006 +1.248.364.7681 (fax) +1.973.492.2758 (fax) John.Malvaso@gkndriveline.com JMiceli@EagleConDev.com www.gkndriveline.com www.eaglecondev.com RF Express™ for MFG/PRO is a trademark of Eagle Consulting and Development. “QAD” is a registered trademark of QAD Inc. All other products or Company names herein may be trademarks of their respective owners.

Editor's Notes

  1. VALUE Learn from the experts how a major manufacturer leveraged the integration of its automated data collection (ADC) system and QAD MFG/PRO to build a sophisticated, inter-related network of sites that transfer materials and components 24 hours a day. The ADC system tracks each transfer, in real time, as the sites “feed” one another, using offsite warehouse facilities to monitor the movement of material into the manufacturing sites. Together, QAD and Eagle Consulting help this company meet the stringent requirements of Honda and other high-profile automakers, including Just In Time product delivery. FROM THE ABSTRACT Attendees will gain insight into how they can take advantage of “lessons learned” to identify the business processes and systems that make it possible to have the same visibility into a multi-site environment as they could have from a walk across the factory floor.