Rethinking Agile Transformation - Agile Tour Montreal KeynoteJason Little
Our brains crave certainty, which is why many of our change models look great on paper. Unfortunately change doesn't happen that way. Fortunately we can do something about it by changing how we think about change.
Get those managers out of my way! #ManagersAreIndividualsTooAntoinette Coetzee
Talk conducted by Antoinette Coetzee and Judith Mills at Agile2018
Abstract:
How often have you heard agilists say managers "don't get Agile"? At the same time not a lot of agilists have been in management roles, so could we also say "Agile coaches don't get management"?
Let's face it, agilists and traditional management look at the world very differently. Yet if we as coaches want to help create agile enterprises we not only have to understand the world a manager lives in, we need to develop compassion with them as individuals.
If you are keen to develop your ability to support managers on their Agile journey, join Judith and Antoinette, two Agile coaches who have been in management positions themselves. Let's look at our own biases around power and authority and how that influences our interactions. Expect to walk away with a deeper understanding of the specific challenges managers face when transitioning to an Agile way of working, increased compassion for managers and a coaching approach to truly meet them where they are.
Toronto Agile Tour - Timeless LeadershipJason Little
In 2001, Agile started as a simple set of 4 values and 12 principles designed to be a guide for delivering solutions to customers. Since then, countless frameworks, tools, certifications, and methods have emerged, with many promising to have the one right approach to make Agile work.
We need servant leadership...no wait, we need emergent leadership...no wait, we need agile management and agile leadership...no wait...
It's no wonder today's leaders and managers are confused about how to lead an agile organization. In this session, we'll explore how to look at your organization through 3 different lenses and apply 4 timeless leadership capabilities used by great leaders from organizations like IDEO, Ford, and Ikea.
Attendees will walk away with a profile that describes their individual leadership style, along with how to know how to balance each of the 4 leadership capabilities that are timeless, tried-and-true, and not rooted in agile buzzwords.
Talk delivered by Antoinette Coetzee at Agile Days Istanbul 2019.
Abstract:
Agile at the team level has been around for almost 25 years. Over the last few years it has grown from product development framework to IT department approach, from the software development arena to the larger organisation. We have seen the advent of scaled frameworks like SAFe, we have seen an explosion of tools, we are now onto Business Agility and the application of Agile in non-software companies.
Yet most organisations are still not happy with the improvements brought about by an Agile way of working. Why?
In this talk we explore the issue of agility from multiple angles. We look at the impact of Leadership, Organisational Structure, Culture, Products and Technical Practices, to name but a few.
Please join us to dismantle some of your own hidden assumptions and find a path into great agility!
* Agility does not impact leaders
* We need a framework
* We need tools
* Technical mastery is not important
* We can continue to measure success in the same old way
* We don’t need to change our organisation structure
* We can scale without having it right at the team level
* There is an end state
* Decisions can be made in the same way
* It has to start from the top, or it had to start from the bottom
* It is an IT problem
(The Top 2-3) Things I've Learned (& Am Still Learning) From Leading (UX Desi...Russ U
I've worked for a lot of idiot managers in my career. And then, one day, after I had become a manager, it dawned on me: Now I'm the idiot! Most of my career has been an exercise in “trial by fire” and this process worked well when I was a designer and was trying to master the art of the site map, wireframe, personas, and so on. In leadership, the option to start over or iterate hasn't always been readily available--nor as painless to my pride and my pocketbook.
Many of these lessons haven’t been easy for me to learn. It’s been tough to simultaneously remove obstacles without becoming one, or learning how to say “no” (and the flavors of yes and no!) when I've also wanted people to be satisfied with me and the work I'm doing. However, these lessons have all helped me become better at managing to some degree, while instilling a strong sense of empathy for those people who either report to me, or bless their souls, manage me in one way or another.
Rethinking Agile Transformation - Agile Tour Montreal KeynoteJason Little
Our brains crave certainty, which is why many of our change models look great on paper. Unfortunately change doesn't happen that way. Fortunately we can do something about it by changing how we think about change.
Get those managers out of my way! #ManagersAreIndividualsTooAntoinette Coetzee
Talk conducted by Antoinette Coetzee and Judith Mills at Agile2018
Abstract:
How often have you heard agilists say managers "don't get Agile"? At the same time not a lot of agilists have been in management roles, so could we also say "Agile coaches don't get management"?
Let's face it, agilists and traditional management look at the world very differently. Yet if we as coaches want to help create agile enterprises we not only have to understand the world a manager lives in, we need to develop compassion with them as individuals.
If you are keen to develop your ability to support managers on their Agile journey, join Judith and Antoinette, two Agile coaches who have been in management positions themselves. Let's look at our own biases around power and authority and how that influences our interactions. Expect to walk away with a deeper understanding of the specific challenges managers face when transitioning to an Agile way of working, increased compassion for managers and a coaching approach to truly meet them where they are.
Toronto Agile Tour - Timeless LeadershipJason Little
In 2001, Agile started as a simple set of 4 values and 12 principles designed to be a guide for delivering solutions to customers. Since then, countless frameworks, tools, certifications, and methods have emerged, with many promising to have the one right approach to make Agile work.
We need servant leadership...no wait, we need emergent leadership...no wait, we need agile management and agile leadership...no wait...
It's no wonder today's leaders and managers are confused about how to lead an agile organization. In this session, we'll explore how to look at your organization through 3 different lenses and apply 4 timeless leadership capabilities used by great leaders from organizations like IDEO, Ford, and Ikea.
Attendees will walk away with a profile that describes their individual leadership style, along with how to know how to balance each of the 4 leadership capabilities that are timeless, tried-and-true, and not rooted in agile buzzwords.
Talk delivered by Antoinette Coetzee at Agile Days Istanbul 2019.
Abstract:
Agile at the team level has been around for almost 25 years. Over the last few years it has grown from product development framework to IT department approach, from the software development arena to the larger organisation. We have seen the advent of scaled frameworks like SAFe, we have seen an explosion of tools, we are now onto Business Agility and the application of Agile in non-software companies.
Yet most organisations are still not happy with the improvements brought about by an Agile way of working. Why?
In this talk we explore the issue of agility from multiple angles. We look at the impact of Leadership, Organisational Structure, Culture, Products and Technical Practices, to name but a few.
Please join us to dismantle some of your own hidden assumptions and find a path into great agility!
* Agility does not impact leaders
* We need a framework
* We need tools
* Technical mastery is not important
* We can continue to measure success in the same old way
* We don’t need to change our organisation structure
* We can scale without having it right at the team level
* There is an end state
* Decisions can be made in the same way
* It has to start from the top, or it had to start from the bottom
* It is an IT problem
(The Top 2-3) Things I've Learned (& Am Still Learning) From Leading (UX Desi...Russ U
I've worked for a lot of idiot managers in my career. And then, one day, after I had become a manager, it dawned on me: Now I'm the idiot! Most of my career has been an exercise in “trial by fire” and this process worked well when I was a designer and was trying to master the art of the site map, wireframe, personas, and so on. In leadership, the option to start over or iterate hasn't always been readily available--nor as painless to my pride and my pocketbook.
Many of these lessons haven’t been easy for me to learn. It’s been tough to simultaneously remove obstacles without becoming one, or learning how to say “no” (and the flavors of yes and no!) when I've also wanted people to be satisfied with me and the work I'm doing. However, these lessons have all helped me become better at managing to some degree, while instilling a strong sense of empathy for those people who either report to me, or bless their souls, manage me in one way or another.
Organizational Developer 101 - Agile TO MeetupJason Little
There's much the agile community can learn from the OD community and vice-versa. Here we merged 2 basic OD elements by using the Management 3.0 Meddlers game and how structure change is but one small aspect of organizational change
Toronto Agile - Organize People Around the WorkJason Little
Presented at Toronto Agile's March 2018 webinar. How to use network density to understand how people are organized, and the impact of substantial organizational change.
Rethinking Transformation - Agile Consortium Feb 2019Jason Little
Our organizations didn't plan their way into the mess they're in so there's no way they're going to plan their way out of it. Manage change at the events and intervention points that make a difference.
Case study on a transformation of a 100 person department.
What I did (that made the difference):
1. Uncover what’s really going on
2. Share observations in a loving and caring way
3. Help people choose their own reality and destiny
Maturity Mapping - Intro to Wardley Mapping, Social Practice Theory and Matur...Chris McDermott
Talk delivered by Chris and Marc Burgauer to introduce Maturity Mapping. The talk was divided into 3 distinct talks. First an introduction the Wardley mapping followed by an introduction to Social Practice Theory. Then the bulk of the talk was on Maturity Mapping which integrates Wardley Mapping, Social Practice Theory and Cynefin to create context specific Maturity Models
Top 10 Agile Gotchas, Problems and Challenges + What you can do about themMichael Sahota
It turns out that most teams have similar types of problems that prevent them from getting the full benefits from Agile. In this talk (XP Toronto & Agile Tour 2013), I will review my top 10 Agile gotcha's and how Agile principles and practical experience can help you recover.
Here are some topics:
We don't know when our release will be done
Sprint planning meetings take forever
We stopped having retrospectives (or they are useless)
People aren't working together (esp. dev, qa, product)
We keep getting new stories
Daily standups are long and/or boring
We never finish all our stories in a Sprint
We never have time for technical improvements
It feels like we are pushing rocks up hill to keep Agile going
<your>
Creating Alignment for Agile Change - Agile and Beyond 2015Jason Little
It's not about the change canvas, it's about the conversations that facilitate the creation of them. This talk was about how to guide alignment with techniques from Lean Change Management accompanied by a story from April Jefferson about how she used these techniques at GM and University of Michigan
These slides (from Agile Toronto 2015) describe how we may dare to create environments where Agile may flourish so we have Organizational Agility.
My message is really simple:
If you want Breakthrough Results
Cultivate Culture to
Create Places People Love to Work and
Start with Yourself.
Strategic Thinking is the combination of Innovation, Strategy Planning, and Operational Planning (Stanleigh, 2015). This presentation will explore the value of strategic thinking and why it is so important to an organization. Communication professionals are ideal candidates to think strategically at work because they possess that rare combination of knowledge about both their audience/customer (external) and their organization (internal). We will examine both the research and strategy phases of strategic thinking, which further illustrate why communicators are well suited to this process.
Privileged to be invited to speak during Accenture's IWD event in Singapore. Great ladies, and building a strong personal brand is a massive opportunity for everyone, but I would love to see more women embracing the professional opportunity it provides #LetsBeGreaterThan #personalbranding #employeeadvocacy #blogging #socialmedia #pledgeforparity
Change is today a continuous process, it is no longer a sequence of rare and punctual phenomena. Nothing escapes: Technology, your market, your customers, your competitors, your employees, etc.
To thrive and succeed, your business need to adapt, learn, innovate and transform itself continuously. It will have to become "agile" from left to right, from top to bottom.
The most important of all changes will likely be the evolution of your own leadership style and your ability to learn new skills and inspire your workforce.
This presentation is a sharing of experiences and discoveries I made during the titanic transformation of La Presse since the creation of the revolutionary La Presse + application, the transformation of its workflow to mobile first and the launch of it magical new mobile app.
Presentation made in november 2020 for Bell Business Market during an Inspire 2020 Conference
Organizational Developer 101 - Agile TO MeetupJason Little
There's much the agile community can learn from the OD community and vice-versa. Here we merged 2 basic OD elements by using the Management 3.0 Meddlers game and how structure change is but one small aspect of organizational change
Toronto Agile - Organize People Around the WorkJason Little
Presented at Toronto Agile's March 2018 webinar. How to use network density to understand how people are organized, and the impact of substantial organizational change.
Rethinking Transformation - Agile Consortium Feb 2019Jason Little
Our organizations didn't plan their way into the mess they're in so there's no way they're going to plan their way out of it. Manage change at the events and intervention points that make a difference.
Case study on a transformation of a 100 person department.
What I did (that made the difference):
1. Uncover what’s really going on
2. Share observations in a loving and caring way
3. Help people choose their own reality and destiny
Maturity Mapping - Intro to Wardley Mapping, Social Practice Theory and Matur...Chris McDermott
Talk delivered by Chris and Marc Burgauer to introduce Maturity Mapping. The talk was divided into 3 distinct talks. First an introduction the Wardley mapping followed by an introduction to Social Practice Theory. Then the bulk of the talk was on Maturity Mapping which integrates Wardley Mapping, Social Practice Theory and Cynefin to create context specific Maturity Models
Top 10 Agile Gotchas, Problems and Challenges + What you can do about themMichael Sahota
It turns out that most teams have similar types of problems that prevent them from getting the full benefits from Agile. In this talk (XP Toronto & Agile Tour 2013), I will review my top 10 Agile gotcha's and how Agile principles and practical experience can help you recover.
Here are some topics:
We don't know when our release will be done
Sprint planning meetings take forever
We stopped having retrospectives (or they are useless)
People aren't working together (esp. dev, qa, product)
We keep getting new stories
Daily standups are long and/or boring
We never finish all our stories in a Sprint
We never have time for technical improvements
It feels like we are pushing rocks up hill to keep Agile going
<your>
Creating Alignment for Agile Change - Agile and Beyond 2015Jason Little
It's not about the change canvas, it's about the conversations that facilitate the creation of them. This talk was about how to guide alignment with techniques from Lean Change Management accompanied by a story from April Jefferson about how she used these techniques at GM and University of Michigan
These slides (from Agile Toronto 2015) describe how we may dare to create environments where Agile may flourish so we have Organizational Agility.
My message is really simple:
If you want Breakthrough Results
Cultivate Culture to
Create Places People Love to Work and
Start with Yourself.
Strategic Thinking is the combination of Innovation, Strategy Planning, and Operational Planning (Stanleigh, 2015). This presentation will explore the value of strategic thinking and why it is so important to an organization. Communication professionals are ideal candidates to think strategically at work because they possess that rare combination of knowledge about both their audience/customer (external) and their organization (internal). We will examine both the research and strategy phases of strategic thinking, which further illustrate why communicators are well suited to this process.
Privileged to be invited to speak during Accenture's IWD event in Singapore. Great ladies, and building a strong personal brand is a massive opportunity for everyone, but I would love to see more women embracing the professional opportunity it provides #LetsBeGreaterThan #personalbranding #employeeadvocacy #blogging #socialmedia #pledgeforparity
Change is today a continuous process, it is no longer a sequence of rare and punctual phenomena. Nothing escapes: Technology, your market, your customers, your competitors, your employees, etc.
To thrive and succeed, your business need to adapt, learn, innovate and transform itself continuously. It will have to become "agile" from left to right, from top to bottom.
The most important of all changes will likely be the evolution of your own leadership style and your ability to learn new skills and inspire your workforce.
This presentation is a sharing of experiences and discoveries I made during the titanic transformation of La Presse since the creation of the revolutionary La Presse + application, the transformation of its workflow to mobile first and the launch of it magical new mobile app.
Presentation made in november 2020 for Bell Business Market during an Inspire 2020 Conference
Even small organizations can create and execute meaningful strategic plans. Creating a well-defined strategy is hard work and not for everyone, as it requires us to begin to say "no" to stuff we usually say "yes" to. You are hereby invited by facilitator Ed Kless, to open a dialogue about how best to go about creating a strategy for your small business organization.
Agile Turkey Summit 2017 - Agile Falls, so How to fix it?Fatma Ürek Uludağ
Guvenc Gurgor and myself gave a talk at Agile Turkey Summit 2017 about Agile Fluency, why Agile falls in some companies and the ways of fixing these issues.
I was thrilled to be invited to speak at the Hootsuite executive breakfast - "Advocacy & The Bottom Line - How to Make it Work" in Singapore. Tackling the topic of social advocacy and employee advocacy, are you ready to change everything and focus on making the employees the stars of your business? #Hootsuite #employeeadvocacy #socialmedia #contentmarketing
Agile is about mindset, this mindset is established through 4 values, grounded by 12 principles, and manifested through many different practices. Agile is a transformation from “fixed mindset” to “growth mindset”. Agile is a shift of thinking for the way of how we run a knowledge work from “defined process” to “empirical process”, Agile is a paradigm shift of how we manage work (specially knowledge work) from “coordination & control” to “inspect & adapt”. So, Agile is all about mindset, and it’s very important to understand this mindset in order to succeed the transformation to Agility that allows us to deal with complexity and uncertainty by established set of attitudes and habits toward a work like: failing early, learning through discovery, welcoming change, continuous delivery and continuous improvement, self-organizing team, collaboration and communication, build in feedback loops...etc, and when we really understand the Agile mindset we can use the Agile practices and tools as “Shu” level of instructions and guidance in the journey from “Doing Agile” to “Being Agile”, this journey that requires a lot of education and learning.
You Can't Be Agile If Your Testing Practices Suck - Vilnius October 2019Peter Gfader
Our industry has a problem:
We are not lacking software methodologies, programming languages, tools or frameworks.
We need great software teams.
Great software engineering teams build quality-in and deliver great software on a regular basis.
The technical testing excellence of those teams will help you escape the “Waterfall sandwich” and make your organization a little more agile, from the inception of an idea till they go live.
---
Keynote from Testcon.lt 2019 https://www.testcon.lt/peter-gfader/
Einstein said "We cannot solve our problems with the same thinking we used when we created them" yet many organizations that want to adopt Agile end up using existing organizational structures to make it happen. That is, they create a centralized team to roll Agile out, define metrics, create a dashboard, communication and training plan and finally a Sharepoint site to push the change outwards. The outcome ends up being another failed Agile transformation story because people either resisted change or they failed to change their organizational culture. This isn't an 'Agile' problem, it's a structure problem. The real issue is that organizational structures are designed to serve the internal purposes of the organization, not their customers or the value they create for their customers. In this session we'll explore why 'being Agile' only gets you so far.
I had the wonderful opportunity to speak at the Hootsuite event (#HootupSG) in Singapore recently. I started my presentation talking about the irony of the fact that people seem to consider me an ‘influencer’. I definitely take it as a compliment, but when I look back to the beginning of my journey (first personal blog launched 10 years ago, professional blog five years ago), I didn’t start with this goal. I started because I believe I’ve learnt a lot on my journey and I just really wanted to share my unique perspective, hoping it would help others along the way.
Agile is a 4 letter word - dev nexus 2020Jen Krieger
Based on a wide variety of surveys taken over recent years, many companies are transitioning to something that looks like Agile, whether they use that term or not. However, that transition doesn’t necessarily mean implementations have been done while respecting the Agile Manifesto and the principles behind it.
Stepping into leadership positions heralds a change in our roles and responsibilities, and often includes a shift from hands-on design to more strategic and operational management. At this level our success depends on a thorough understanding of the business and partnering with departments across the organization. But what does design look like when we’re no longer designing products and services? What are we designing?
As we navigate these new realms it can be hard to find the language to bridge the logic of business with the sensemaking of design. How can we be good business partners and designers? Faced with a lack of intelligibility between the two realms it can feel like we have to choose one or the other. Together we’ll explore the relationship between business and design, examine ways to resolve tensions between the two realms, and check out a new lens through which to understand the value of design.
The success of Agile relies heavily on the performance of “the team”. The Agile manifesto principles refer to the team directly and on closer inspection relies heavily on the team as a key component to the success of the Agile principle. Frameworks such as Scrum, XP, DSDM all refer to the team, but all in a very different composition. In my talk I hope to cover the essential meaning of what an Agile team is and show directly an example of a team evolution. The main premise is to look at the organizational dysfunctions such as constraints, processes and rules that not only hurt teams, but teams and organizations could use to their advantage to make sure they are at the top of their game.
Presented at the 2016 Summit of the Society for Technical Communication in Anaheim, CA.
Presented on January 18, 2017 to the STC Philadelphia Metro Chapter via webinar.
Agile Mindset : The Paradigm Shift..! - Agile Tour Algiers 2017Taoufik Fekhar
Agile is about mindset, this mindset is established through 4 values, grounded by 12 principles, and manifested through many different practices. Agile is a transformation from “fixed mindset” to “growth mindset”. Agile is a shift of thinking for the way of how we run a knowledge work from “defined process” to “empirical process”, Agile is a paradigm shift of how we manage work (specially knowledge work) from “coordination & control” to “inspect & adapt”. So, Agile is all about mindset, and it’s very important to understand this mindset in order to succeed the transformation to Agility that allows us to deal with complexity and uncertainty by established set of attitudes and habits toward a work like: failing early, learning through discovery, welcoming change, continuous delivery and continuous improvement, self-organizing team, collaboration and communication, build in feedback loops...etc, and when we really understand the Agile mindset we can use the Agile practices and tools as “Shu” level of instructions and guidance in the journey from “Doing Agile” to “Being Agile”, this journey that requires a lot of education and learning.
Similar to Give Control Create Leaders Agile 2017 (20)
How busy-ness culture negatively impacts our ability to deliver value
by Adam Yuret, http://www.contextdrivenagility.com
What did you do yesterday?
What will you do today?
What’s getting in your way?
Three questions commonly asked at Daily Scrum meetings that imply that doing things is the purpose of work. Rarely have I encountered organizations where these following answers were acceptable:
Yesterday I read a book at work.
Today I intend to start no new work and make myself available to help others learn.
Being too busy is getting in my way and I need some slack.
The above may seem exaggerated but aren't; each one is an example of a behavior someone engaged in that helped deliver value to the customer. Slack, learning and play enhance our ability to deliver business and customer value.
Adam Yuret
Come join Adam Yuret to have a discussion about how a focus on resource efficiency impedes flow while creating mountains of failure demand and fracturing our organization into competing silos. Also learn some ideas about humanistic ways to mitigate these issues and bring flow back to our organizations.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
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Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
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Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
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20. “Change requires pain, we need to make them feel
shame in order for them to want to change.”
“I don’t need predictability I just need to be able to
report that engineers are working as hard as possible.”
“Scrum isn’t working but it’s our (leadership’s) fault. We
didn’t tell them hard enough. “
“I don’t want ‘the business’ involved in our process. I just
want agile to create hyper productive horizontal
engineering teams.”
L E A D E R - F O L L O W E R M O D E L
29. 1 . T E L L M E W H AT T O …
2 . I T H I N K …
3 . I R E C O M M E N D …
4 . I R E Q U E S T …
5 . I I N T E N D T O …
6 . I ’ V E D O N E …
Marquet Ladder of Leadership
@AdamYuret#agile2017
30. “ S T R AT E G Y D E P L O Y M E N T ”
@AdamYuret#agile2017
31. R O A D M A P S H AV E
M O R E T H A N
O N E R O A D .
@AdamYuret
#agile2017
33. @AdamYuret
L E A N
L E A D E R S TA N D A R D W O R K
A C C O U N TA B I L I T Y B O A R D S
D ATA D R I V E N D E C I S I O N - M A K I N G
@AdamYuret#agile2017
34. “ L E A D E R S TA N D A R D W O R K ”
• Create Spreadsheet of Leader Standard Practices
• Design and Implement ‘Accountability Boards’
• Communicate Cadence For Board Review
@AdamYuret#agile2017
35. S TA N D A R D I Z E AT T H E A P P R O P R I AT E L E V E L
@AdamYuret#agile2017
39. Pressure Makes The Bad Thinkings“I find that when the immediate predecessor iscorrect, a speller has a 13 to 64 percent greaterprobability of making a mistake, relative to the predecessor being incorrect.”
*Johnathan Smith Georgia State University
(jhr.uwpress.org/content/48/2/265.abstract)
@AdamYuret#agile2017
40. “ L E A D E R S TA N D A R D W O R K ”
R E A C TA N C E ! @AdamYuret#agile2017
41. L E A D E R S TA N D A R D W O R K
• Create and Maintain Psychological Safety
• Seek to Understand and Communicate Strategy
• Invite and Publicly Reward Candor
• Support Your Reports (No ‘They’)
• Understand Demand and Grow Capability
@AdamYuret#agile2017
44. L E A D E R S TA N D A R D W O R K
A leader: Seeks to know what their customers want.
A leader: Seeks to know their capacity to meet that demand both
technically and volumetrically.
A leader: Grows technical capability through hiring, cross-training,
bringing in consulting, developing technical communities of practice.
A leader: Mentors their reports to ensure a clear succession plan and
takes stewardship of their org to ensure people are advancing equitably in
their careers and satisfied with their workplace.
A leader: Communicates strategic intents at the appropriate time-
horizon to their reports and encourages honest feedback about
those strategic intents to effectively communicate that feedback
upwards into the longer strategic time-horizons into which that leader's
org nests.
A leader: Stewards a community and environment of respectful
psychological safety without which none of the essential
communication previously listed can survive.
45. " N O P L A N O F O P E R AT I O N S
E X T E N D S W I T H C E RTA I N T Y
B E Y O N D T H E F I R S T
E N C O U N T E R W I T H T H E
E N E M Y ' S M A I N S T R E N G T H ”
- H E L M U T H K A R L B E R N H A R D G R A F V O N M O LT K E
@AdamYuret
46. Friction
Activity in war is movement
through a resistant medium.
-Carl Philipp Gottfried von Clausewitz
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47. M A K E W O R K V I S I B L E
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48. “This absolutely MUST ship by 07/01!”
-CIO
“I’m not going to be the one to tell him.”
-Everyone
“…besides, there’s a ton of garbage in
our backlog we shouldn’t even do!”
-Everyone
D ATA - D R I V E N D E C I S I O N S
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49. D ATA - D R I V E N D E C I S I O N S
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52. 52
Leaders
1.Make people feel safe
2.Encourage people to think
3.Don’t brief, certify!
4.Leaders fix the environment (not people)
5.Leaders understand capacity and seek to
match it to demand.
6.Leaders grow capabilities, creating more
leaders.
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68. 68
“Soft” “Hard”
• Take a genuine
Interest in people.
• Build an organization
that is socially equitable
& strategically purposeful.
• Encourage people to
make their own decisions
by removing tacit and
explicit constraints.
• Use data to understand and
grow capacity and capability.
• Invite people to measure
what can/should be measured
• Mentor and be mentored.
• Learn psychology, analytics,
organizational design, and
statistical modeling.
Create
Leaders
69. 69
How do you measure the effectiveness
of a coach or leader?
70. “People don’t want easy, they want agency”
Out of 14 Santa Fe officers
10 became Submarine Captains
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71. “ L E A D E R S H I P I S T H E A B I L I T Y T O E N H A N C E
T H E E N V I R O N M E N T S O T H AT E V E RY O N E I S
E M P O W E R E D T O C O N T R I B U T E C R E AT I V E LY T O
S O LV I N G P R O B L E M S . ”
-Jerry Weinberg
74. Books & References
The best data things: FocusedObjective.com
Great leadership things: http://www.davidmarquet.com/
Leadership, agile & forecasting services:
http://bit.ly/YuretA