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2016 GHIMA Annual Meeting &
Exhibit
• "Charting the Course....A World of
Opportunities."
© 2016 Business Case Institute | businesscaseinstitute.org 2
Competing IT Priorities – An Operating
for Data Stewardship and Business
Architecture : Is it The Cure?
By: Jaleann M. McClurg, MPH, CHTS-TR, DTM
The Unofficial Bio
“Unlocking Business Insights” – Dissolve
Complexity
Charting The Course in a Diverse Ecosystem
The Tale of Snail Running :
“A Marathon”
Charting The Course –
AHIMA Wake UP Call
“Shake UP perception of value of HIM to business“
1) Winds
2) Currents
3) Tides
Christopher Columbus –
“Charted the unknown”
That exploration
awaits you,
NOT mapping stars
and nebula, but
charting
the Uknown and
Known possibilites of
existence for HIM
profession
Adapted from Leonard Nimoy
Call to Action
The Learning Health System
“The Biggest Experiment”
KEY Problem
Businesses legitimately
want to change;
however they don’t know
HOW
“UNLOCK BUSINESS INSIGHTS”
“DISSOLVE COMPLEXITY”
CHANGE PERSPECTIVE –
VUCA CONCEPT
Process Stability – Complexity
vs. Resolution
TOP PROBLEMS CONFRONTING
HOSPITALS
Source: American College of Healthcare Executives (ACHE)
COMPETING IT PRIORITIES
Healthcare Reform – Value-Based Care
and Bundled Payments
1) New Regulations (MACRA, MIPS, APMs)
2) New Systems
3) New Technologies
Take Away: People are the key to enable
and accelerate business transformation
more than systems implementations.
KEY SYSTEMS ISSUES
1) Data Sharing
2) Interoperability
3) System Interface Engines
4) Systems Design/Workflow
THE CONCEPT OF DATA STEWARDSHIP
Definition: management and oversight of an
organization data assets to help provide business
with high-quality data that is easily accessible in a
consistent manner.
Business Impact:
1) Oversight of Data Assets
2) Verify New Data Assets
3) Use and Consume Workflows
THE OPERATING MODEL
DATA STEWARDSHIP PERSPECTIVES
CHARTING THE COURSE
“We must be comfortable with agile disruption”
TENETS OF DATA STEWARDSHIP
CZAR
1) Discover the problem that needs to be
solved.
2) Tell a Story.
3) Listen. Data Speaks! Are you Listening?
4) Apply sophisticated problem-solving,
critical thinking and systems thinking.
WHAT IS BUSINESS ARCHITECTURE?
“A blueprint of the enterprise that provides a
common understanding of the organization
and is used to align strategic objectives and
tactical demands.“
Source: Wikipedia
Original Authorship : OMG, Business Architecture Working Group
BUSINESS ARCHITECTURE BIZBOK
FRAMEWORK
REFERENCE MODEL - BUSINESS
ARCHITECTURE
ORGANIZATIONAL VIEW
PERSPECTIVE
CONCLUSION : FIT MODEL TO YOUR
NEEDS
BUSINESS CASE BODY OF
KNOWLEDGE (BCBOK®)
Framework
LIFE CYCLE
Business Case Framework
Project
Request
Strategic
Alignment
Benefits
Estimation
Costs
Estimation
Economic
Evaluation
Context
Readiness
Decision
Making
1 2 3 4 5 6 7
Benefits
Tracking
8
Go / No-
Go
Go / No-
Go
Go / No-
Go
Note: In case of a “NO-GO” decision, the business case process ends, this means, the analysis of the
initiative will no longer proceed
Business Case Body Of Knowledge (BCBOK®)
Framework
MAKING THE FINAL DECISION Decision GO/NO-GO
The Final Decision Process aims to gather all the information and help top management making the final decision.
There are four mandatory elements to consider in the Decision Matrix: the initiative strategic alignment, the
benefits, the investment and the context readiness concerning the project.
Problem
Solution
Cost Benefits
Strategic
Alignment
Economic
Indicators
Business
Drivers
Strengths
Opportunities
Weaknesses
Threats
The Business Case Report should include the
following business case steps:
• Project Request
• Strategic Alignment
• Benefits Estimation
• Cost Estimation
• Economic-Financial Analysis
• Context Readiness
• Decision Making
Business Case
Canvas
Business Case Report
BUSINESS CASE BODY OF KNOWLEDGE (BCBOK®)
BENEFITS TRACKING
The process of Benefits Tracking aims to measure the Business Case during the product, service or process
exploitation period. This step is of high value as it allows the organization to not only measure the quality of the
investment decision making process, as well as identify new investment opportunities to add continuously value
to the organization.
• The Benefits Tracking Report, or in other
words, the report of benefits monitoring is the
report of the benefits measurement during the
project exploitation period which contains the
previous metrics established and the
according results realized.
Benefits Tracking
Report
New
Opportunities
• During the project exploitation, this measurement
process enables to identify new opportunities for future
initiatives, or even factors that will require one to change
the project already in progress.
• Besides the adoption of a continuous improvement
mindset, the best practices recommend the discussion
and the recording of the knowledge acquired throughout
the process (lessons learned) in order to have them as a
reference and input for future projects.
CONCLUSION
HIM Professionals are leaders.
“We can use coding cartography to chart the
course forward”
1) Select a destination
2) Map out the route
3) Determine your position and make course
corrections
A Balancing ACT – BUT Possible
Contact Information
• www.businesscaseinstitute.org
• jaleann.matos-
mcclurg@businesscaseinstitute.org
• pmmcclurg@att.net
• www.linkedin.com/in/jaleannhiei
• @cre8bitacle

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GHIMA Keynote: Competing IT Priorities: An Operating Model for Data Stewardship and Business Architecture – Is it the cure?

  • 1. 2016 GHIMA Annual Meeting & Exhibit • "Charting the Course....A World of Opportunities."
  • 2. © 2016 Business Case Institute | businesscaseinstitute.org 2 Competing IT Priorities – An Operating for Data Stewardship and Business Architecture : Is it The Cure? By: Jaleann M. McClurg, MPH, CHTS-TR, DTM
  • 3. The Unofficial Bio “Unlocking Business Insights” – Dissolve Complexity
  • 4. Charting The Course in a Diverse Ecosystem
  • 5. The Tale of Snail Running : “A Marathon”
  • 6. Charting The Course – AHIMA Wake UP Call “Shake UP perception of value of HIM to business“ 1) Winds 2) Currents 3) Tides
  • 7. Christopher Columbus – “Charted the unknown” That exploration awaits you, NOT mapping stars and nebula, but charting the Uknown and Known possibilites of existence for HIM profession Adapted from Leonard Nimoy Call to Action
  • 8. The Learning Health System “The Biggest Experiment”
  • 9. KEY Problem Businesses legitimately want to change; however they don’t know HOW
  • 12. Process Stability – Complexity vs. Resolution
  • 13. TOP PROBLEMS CONFRONTING HOSPITALS Source: American College of Healthcare Executives (ACHE)
  • 14. COMPETING IT PRIORITIES Healthcare Reform – Value-Based Care and Bundled Payments 1) New Regulations (MACRA, MIPS, APMs) 2) New Systems 3) New Technologies Take Away: People are the key to enable and accelerate business transformation more than systems implementations.
  • 15. KEY SYSTEMS ISSUES 1) Data Sharing 2) Interoperability 3) System Interface Engines 4) Systems Design/Workflow
  • 16. THE CONCEPT OF DATA STEWARDSHIP Definition: management and oversight of an organization data assets to help provide business with high-quality data that is easily accessible in a consistent manner. Business Impact: 1) Oversight of Data Assets 2) Verify New Data Assets 3) Use and Consume Workflows
  • 19. CHARTING THE COURSE “We must be comfortable with agile disruption”
  • 20. TENETS OF DATA STEWARDSHIP CZAR 1) Discover the problem that needs to be solved. 2) Tell a Story. 3) Listen. Data Speaks! Are you Listening? 4) Apply sophisticated problem-solving, critical thinking and systems thinking.
  • 21. WHAT IS BUSINESS ARCHITECTURE? “A blueprint of the enterprise that provides a common understanding of the organization and is used to align strategic objectives and tactical demands.“ Source: Wikipedia Original Authorship : OMG, Business Architecture Working Group
  • 23. REFERENCE MODEL - BUSINESS ARCHITECTURE
  • 25. CONCLUSION : FIT MODEL TO YOUR NEEDS
  • 26. BUSINESS CASE BODY OF KNOWLEDGE (BCBOK®) Framework LIFE CYCLE Business Case Framework Project Request Strategic Alignment Benefits Estimation Costs Estimation Economic Evaluation Context Readiness Decision Making 1 2 3 4 5 6 7 Benefits Tracking 8 Go / No- Go Go / No- Go Go / No- Go Note: In case of a “NO-GO” decision, the business case process ends, this means, the analysis of the initiative will no longer proceed
  • 27. Business Case Body Of Knowledge (BCBOK®) Framework MAKING THE FINAL DECISION Decision GO/NO-GO The Final Decision Process aims to gather all the information and help top management making the final decision. There are four mandatory elements to consider in the Decision Matrix: the initiative strategic alignment, the benefits, the investment and the context readiness concerning the project. Problem Solution Cost Benefits Strategic Alignment Economic Indicators Business Drivers Strengths Opportunities Weaknesses Threats The Business Case Report should include the following business case steps: • Project Request • Strategic Alignment • Benefits Estimation • Cost Estimation • Economic-Financial Analysis • Context Readiness • Decision Making Business Case Canvas Business Case Report
  • 28. BUSINESS CASE BODY OF KNOWLEDGE (BCBOK®) BENEFITS TRACKING The process of Benefits Tracking aims to measure the Business Case during the product, service or process exploitation period. This step is of high value as it allows the organization to not only measure the quality of the investment decision making process, as well as identify new investment opportunities to add continuously value to the organization. • The Benefits Tracking Report, or in other words, the report of benefits monitoring is the report of the benefits measurement during the project exploitation period which contains the previous metrics established and the according results realized. Benefits Tracking Report New Opportunities • During the project exploitation, this measurement process enables to identify new opportunities for future initiatives, or even factors that will require one to change the project already in progress. • Besides the adoption of a continuous improvement mindset, the best practices recommend the discussion and the recording of the knowledge acquired throughout the process (lessons learned) in order to have them as a reference and input for future projects.
  • 29. CONCLUSION HIM Professionals are leaders. “We can use coding cartography to chart the course forward” 1) Select a destination 2) Map out the route 3) Determine your position and make course corrections
  • 30. A Balancing ACT – BUT Possible
  • 31. Contact Information • www.businesscaseinstitute.org • jaleann.matos- mcclurg@businesscaseinstitute.org • pmmcclurg@att.net • www.linkedin.com/in/jaleannhiei • @cre8bitacle