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When Strategy Needs Agile
Stacey Louie
Understanding Agile
Operating Models
CEO, Hyperdrive Agile
slouie@HyperdriveAgile.com
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The purpose of today is to…
1. Understand Agile Strategy & Operating Models
2. Aligning Teams to a Vision and Business Model
Purpose of Today
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1. The business must be made effective.
2. Business potential must be identified and realized.
3. The business must be made into a different business for
a different future.
Drucker’s Economic Tasks of Leadership
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• Is AGILE a STRATEGY?
VOTE!
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• What is Strategy?
Strategy
Strategic positions can be based on customers’
needs, customers’ accessibility, or the variety of
a company’s products or services.
-- Michael Porter
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• Examples of Strategy
Strategy
Pick a Company – write down the strategy.
• Your own
• Southwest Airlines
• Amazon
• Spotify
• Ikea
• Toyota
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Strategy, Operating Model, Execution
7
The operating model serves as a bridge from strategy to execution.
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Strategy, Operating Model, Execution
8
The operating model serves as a bridge from strategy to execution.
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Strategy, Operating Model, Execution
9
The operating model serves as a bridge from strategy to execution.
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A way that organizations operate to maximize
outcomes in an environment of new strategy and
execution demands
… using Agile patterns.
Agile as an Operating Model
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• Why did your organization
implement Agile?
• What surprises did you have?
• Where has it fallen short of your
expectations?
• How many of you mapped the
business’ strategy into Agile?
Back to the Future
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Look for the Breakdowns
“Operational effectiveness and strategy
are both essential to superior
performance... achieving excellence in
both is related to competitive success.”
- Michael Porter, Author and Harvard Business School
1
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What part of the Operating Model are impacted?
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What is an Agile Operating Model?
1
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What is an Agile Operating Model?
• A way that organizations operate to maximize outcomes in
an environment of new strategy and execution demands
using Agile patterns.
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Breakdown Solutions
• Using one of your “Breakdowns”, what Agile patterns could
be used to solve areas in the existing Operating Model.
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BESo
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BESo
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Breakdown Evidence Solution
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Breakdown Solutions
• In your existing operations – where could you regularly
examine the Breakdowns?
• What “agile patterns” can help the Inspect/ Adapt cycle
occur faster at Strategic levels?
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Any foreign innovation in a corporation will stimulate the
corporate immune system to create antibodies that destroy it.
Cuckoo Effect
“Every business regards what happened in the past
as normal, with a strong inclination to reject as
abnormal whatever does not fit the pattern.”
– Peter Drucker, Managing for Results
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Strategy, Operating Model, Execution
2
The operating model serves as a bridge from strategy to execution.
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• Projects with Agile are 3.5x more likely to be successful.
• Waterfall projects fail 3x more than Agile.
• What does this tell us about our Agile Teams?
Successful
39%
Challenged
52%
Failed
9%
AGILE
Successful
11%
Challenged
60%
Failed
29%
WATERFALL
Source:	
  Standish	
  Group	
  2016	
  CHAOS	
  report.	
  Data	
  covers	
  FY2011-­‐2015	
  across	
  10,000	
  projects.
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Scrum as an Enabler
A framework within which
people can address
complex adaptive problems
while productively and creatively
delivering products
of the highest possible value.
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• 3 Roles:
– Product Owner
– Delivery Team
– ScrumMaster
Scrum: Deceptively Simple – Yet Complex
• 5 Events:
– Sprint
– Sprint Planning
– Dally Stand-up
– Sprint Review
– Retrospective
• 3 Artifacts
• Product Backlog
• Sprint Backlog
• Increment
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Daily	
  
Stand
up
Scrum: Refresher
Sprint
Feature	
  n
Feature	
  3
Feature	
  2
Feature	
  1
Sprint	
  Backlog
Product
Ideas
Product	
  Increment
User	
  Story
User	
  Story
User	
  Story
User	
  Story
User	
  Story
User	
  Story
Sprint
Planning Sprint	
  Review
Sprint	
  
Retrospective
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Embrace an Agile Mindset
"If you start by saying, 'Let’s implement a practice', you will
get to the end of it very quickly and you will have changed
very little in your organization and then you will find yourself at
a dead end."
-- Gary Hamel
2
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“All	
  models	
  are	
  wrong;	
  but	
  
some	
  are	
  useful.”
-­‐ Dr.	
  George	
  Box,	
  author	
  and	
  statistician
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Cynefin by David Snowden
Source:	
  Edwin	
  Stoop
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• Complexity of decisions are
impacted by the
understanding of both How
and What.
• The nature is to move
issues from chaos to
simple by gaining
knowledge of How or
What.
The Stacey Matrix
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• Complexity of decisions are
impacted by the
understanding of both How
and What.
• The nature is to move
issues from chaos to
simple by gaining
knowledge of How or
What.
The Stacey Matrix
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• Complexity of decisions are
impacted by the
understanding of both How
and What.
• The nature is to move
issues from chaos to
simple by gaining
knowledge of How or
What.
The Stacey Matrix
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“The biggest barrier we experienced
was lack of clarity. Like a piece of
information that maybe didn’t get
shared at all levels, or in some cases
a lack of clarity as to what success
looked like.”
– Andy Worshek, Chief of the Boat
(retired), USS Santa Fe
Aligning to a Product Vision
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• What does your
Product Business Plan
look like?
• What ways can help
get the team aligned?
Lean Canvas
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“Agile enables organizations to master continuous change. It
permits firms to flourish in a world that is increasingly volatile,
uncertain, complex and ambiguous.”
- Steve Denning, Forbes
Agile is Values & Principles Based
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• Head of Agile Practice
• Leader of 2 Agile Leadership Networks
• Founder of AgileCamp
• Former CIO/ CTO Verisk Analytics & Stewart
Technology
• Product Management at Oracle (built Oracle ERP/
CRM Suite 11i)
• Former Xerox PARC
• Led Software Development, Network Operations,
DevOps, Product Management, and PMO
Stacey Louie
Enterprise Agile Coach and Trainer
slouie@HyperdriveAgile.com
@epicstart

Agile Operating Model