Jeff Immelt graduated from Dartmouth with a BA in applied mathematics and Harvard with an MBA. He joined GE in 1982 and rose through the ranks, becoming CEO in 2001. As the new CEO, Immelt had to lead the company after the legendary Jack Welch and deal with the challenges of 9/11 just days into the role. However, he was able to successfully overcome these problems by continuing GE's growth, diversifying its products, and shifting the culture to prioritize customer satisfaction over performance. Immelt's educational background, leadership skills, and GE's leadership program contributed to his success as CEO.

1. Case Study:
GE’s Jeff ImmeltSyndicate 5
1. Machadi Dana Prasetya
2. M. Khadafi
3. M. Rahdianto
4. M. Ridwan
5. Pedro PutuWirya
6. YulianiDewi
7. SetoKusparyanti

2. Character
Having natural leadership traits
Willing to learn
Energic, and can energize others

3. Backgrounds
 Graduated BA in applied mathematics from Darthmouth
 Graduated MBA from Harvard
 During MBA, he learn mostly marketing and finance and less of
Organizational Behaviour

4. Career Path
 1982 Enters GE on Commercial Leadership Program
 1983 Manager – Business Development/GTX Product
Management, GE Plastics
 1984 Manager – Dallas District Sales, GE Plastics
 1986 General Manager – Western Region Sales, GE Plastic
 1987 General Manager – New Business Development & Marketing
Development, GE Plastic
 1989 Vice President of Consumer Service, GE Appliances
 1991 Vice President of Worldwide Marketing and Product
Management, GE Appliances
 1992 Vice President Commercial Division, GE Plastic Americas
 1993 Vice President and GM, GE Plastic Americas
 1997 President and CEO, GE Medical Systems
 November 2000 Presiden and Chairman-elect, GE Elected to
Board of Directors
 September 2001 Chairman and CEO, General Electric Company

5. Problems
 Jeff Immelts have to run a billion company after his successesive of
Jack Welch, the legendary of GE CEO, and after 4 days of his new
role, the 9/11 incident happen
Did he overcome the problems
 YES
 GE business continuely running and have bigger revenue and
more diversified product until now
 Corporate culture as the strong GE value that encourage people
development to team best performance
 Cultural shift from performance to customer satisfaction an value

6. Business Strategy

7. Organizational Culture
Values:
1. Curious
2. Passionate
3. Resource full
4. Accountable
5. Team work
6. Committed
7. Open
8. Energizing
Actions:
1. Imagine
2. Solve
3. Build
4. Lead

8. Success Criteria
 Annual growth of GE’s revenue under Immelt leadership
 Maintain the people in organization
 Develop the leaders into company best performance

9. What Make Immelt Success
 Educational background support
 Personal character
 GE leadership development program that develop Immelt into its
best potential

10. Thank
You