2. OCULUS | CONTRACT INTERIOR DESIGN MAGAZINE AWARDS SUBMISSION – SELECT GRAPHICS
Description:
These floor plans were part of a larger presentation package for the Oculus HQ office submission for the 2014 Contract Interior Design Magazine Awards.
The plans were exported as PDFs from CAD. I modified and colored the files in Illustrator, then formatted the presentation using InDesign.
3. OCULUS | CONTRACT INTERIOR DESIGN MAGAZINE AWARDS SUBMISSION – SELECT GRAPHICS
Description:
These images are part of Gensler Newport Beach’s Oculus submission for the
2014 Contract Interior Design Magazine Awards.
To bring life to the environments of the Oculus office photography, I was
responsible for selecting, editing, and placing figure silhouettes into each
photograph using Photoshop.
4. Elements of the Creative Workplace
Cc
Pe
Mt
Pa
Catalyzing
Connection
Your Personal
Front Door
Bringing the Outdoors In
Work Happens
Everywhere
Mobile Technology Platform
Personal
Amenities
Ei
H
Ex
Bc
Ci
Environments
That Inspire
Health and
Wellbeing
Expandable
and Flexible
Spaces
Creating
Balance and
Choice
Focus, Collaborate, Learn, Social
Work Modes
Authentic
Cultural
Identity
Cultivate a Sense of Belonging
Work and Lifestyle
Space as One
Work Meets Life
Wl
QUIKSILVER
SOLEDAD BUSINESS PARK
AT&T FOUNDRY
A9
GENSLER NEWPORT BEACHGENSLER LOS ANGELES
HARBOR DISTRIBUTION
NOKIA
PIXAR
AIRBNB
48%of companies plan to
use incentives to get workers
involved in wellness in 2013
Source: The National Business Group, 2012
Virgin Galactic | Creative Elements Presentation Board
Description:
Using InDesign, I created this presentation board for a client meeting with Virgin Galactic to illustrate the important
elements of a Creative Workplace.
The printed board stands 6ft tall by 2.5ft wide and remains as a visual aid in the Gensler Newport Beach office.
5. MARKETING CENTERS “A great marketing center provides future tenants with a vision, a clear message, and a call to action.”
WULFE & CO.
Houston, TX
• Design concept: keep the palette clean so views take center stage.
• Shared reception split into two zones features the distinct logos of
both the developer, Wulfe & Co., and the development, BLVD Place.
• Glass-enclosed conference room designed as the marketing hub.
• Clients and prospects experience the “million dollar view.”
NEWPORT TOWER
Jersey City, NJ
• Approached by Trizec Hahn.
• Took advantage of Manhattan skyline’s sweeping views to showcase
the conference center.
• Highlighted the building’s large floorplate.
• Catalyzed visitor engagement through large informational graphics
throughout the space.
685 THIRD AVENUE
New York, NY
• Reconfigured the space to enhance traffic flow and evoke a more
open, gracious feel.
• Created a warm and welcoming atmosphere for visitors by
transforming existing courtyard with a green, living wall, a peaceful
waterfall, and a wooden pathway.
• Marketing center incorporates a sample office, workspace, and
conference room.
MACKLOWE
New York, NY
• Renovated the building, created a high-impact marketing center, and
provided marketing support to help attract potential tenants.
• Complete infrastructure upgrade to bring the aging building from the
1920’s into the 21st
century.
• Incorporated new structures to modify the original, unusual E-shaped
floorplate.
• Added 50,000 sf to provide new useable space and to regularize the
older floorplate.
ONE WORLD TRADE CENTER
New York, NY
• Offers a “sneak peak” at the iconic building.
• Highlights the design flexibility offered by the building’s column-free
space.
• Designed to provide prospective tenants with a variety of office
configurations and includes several furnished, built-out “vignettes.”
• Includes an approximately 10,000 sf area for broker events and formal
presentations to tenant prospects.
METROPOLIS SALES SUITE
Los Angeles, CA
• Outward-facing space for tours.
• Metropolis construction models prominently displayed.
• Integrated AV for presentations and teleconferencing with home base
in Shanghai.
LBA
Irvine, CA
• Low-cost, low-budget, fast-track project.
• Incorporates new finishes from the renovation project.
• Angled wall design to focus views of the site.
• Displays information on amenities, unique floorplate layouts and
metrics.
CHICAGO SPIRE SALES CENTER
Chicago, IL
• Establish a new world standard in luxury living.
• Collection of unique residences.
• “Laboratory” for potential design details and finishes.
• Includes three residential replicas, a theater space for multimedia
marketing presentations, a showcase gallery, a rotunda space, a
museum, a reception space, and an office component.
MGM MIRAGE
Las Vegas, NV
• For massive mixed-use CityCenter complex in Las Vegas.
• Worked closely with Gensler’s Brand Studio for branding and
marketing expertise.
• The “thrill” of Las Vegas, redefined for the modern era.
• Extensive use of technology throughout the space.
IRVINE COMPANY – 20 • 40 PACIFICA
Irvine, CA
• Museum-like display and meeting space.
• Conveys the story of the Irvine Spectrum’s development.
• Main display space complemented by view of the project site.
VICTORY WORKS
Dallas, TX
• 65-acre mixed-use site centered around the American Airlines Arena
and entertainment district.
• Designed marketing center and office space for Victory district as well
as marketing center for the new arena.
• Extended the Victory identity into the planned urban environment.
• Environmental applications unify the diverse site uses.
EQUITY OFFICE
New York, NY
• Landmark 41-story office property with spectacular views of Bryant
Park and the New York skyline.
• Comprehensive redesign and renovation to transform building into a
state-of-the-art, multi-tenant building.
• Intricate and complex.
• Careful building and consultant coordination to prevent disruption on
certain floors during major infrastructure upgrades.
07.18.2014
Project # 07.0004.423 # 07.5054.226
Gensler
# 07.5054.226
07.18.2014
Project # 07.0004.423
2 SPECTRUM MARKETING CENTER
marketing center Benchmarks
MACKLOWE
new York, nY
• renovated the building, created a high-impact marketing center, and
provided marketing support to help attract potential tenants.
• complete infrastructure upgrade to bring the aging building from the
1920’s into the 21st
century.
• incorporated new structures to modify the original, unusual e-shaped
floorplate.
• added 50,000 sf to provide new useable space and to regularize the
older floorplate.
METROPOLIS SALES SUITE
Los angeles, ca
• Outward-facing space for tours.
• metropolis construction models prominently displayed.
• integrated aV for presentations and teleconferencing with home base
in Shanghai.
LBA
irvine, ca
• Low-cost, low-budget, fast-track project.
• incorporates new finishes from the renovation project.
• angled wall design to focus views of the site.
• Displays information on amenities, unique floorplate layouts and
metrics.
VICTORY WORKS
Dallas, tX
• 65-acre mixed-use site centered around the american airlines arena
and entertainment district.
• Designed marketing center and office space for Victory district as well
as marketing center for the new arena.
• extended the Victory identity into the planned urban environment.
• environmental applications unify the diverse site uses.
MARKETING CENTERS | BANNER AND SELECT PAGE FROM IRVINE COMPANY PRESENTATION PACKAGE
Description:
Newport Beach client, The Irvine Company Office Properties, was planning to build a marketing
center as part of a new building in the Irvine Spectrum Center, CA.
Above represents a large-scale banner (11ft wide by 2ft high) for an Irvine Company client
presentation to inform a discussion on Marketing Center Benchmarks.
To the left is a selected page from a presentation package on Marketing Centers created for the
Irvine Company. The presentation includes the information in the banner above, formatted using
InDesign to fit separate 11” by 17” spreads. I chose this page as an example of a presentation spread
as well as a highlight/close-up of the banner above.
6. ENvironmental Graphic | Newport Beach office wall – option 1
Description:
There is a wall at the top of the main staircase on
the second floor of Gensler’s Newport Beach office
(dimensions: 10’ high by 8.8’ wide).
I was tasked with creating and implementing a
new environmental graphic to replace the existing
conditions (shown on the following slides). My
instruction was simply to find a way to illustrate
Gensler’s attention to and appreciation for detail - the
idea being that “great design is in the details.”
It seemed fitting that the graphic might speak to
Gensler’s reputation as a leader in architecture
and design. Through discussions with lead design
principal, James Young, it was decided that the design
would be inspired by architectural drawings or drafts.
This project involved a substantial amount of self-
directed research into various project drawings/
graphics and how they might embody this statement.
I compiled dozens of personally selected images
after going through project archives and architectural
drawing sets. After seeking feedback and review
from principal designer James Young, I translated two
architectural drawings from the Denver International
Airport project into options for the wall graphic.
I adapted the original format of the drawing in Illustrator
and revised the colors, line weights, and layout in
Illustrator to create a design that fit our wall and our
office aesthetic ( 10’ 10” high by 8’ 8” wide). After a few
iterations, the second option was chosen.
I was responsible for seeing the project through to
completion, including researching price quotes, setting
time lines, and coordinating installation.
7. ENvironmental Graphic | Newport Beach office wall – option 2
Description:
This image represents the second (and final) option
for our internal wall graphic as described in the slide
above.
8. ENvironmental Graphic | Newport Beach office wall – BEFORE AND AFTER INSTALLATION
Description:
Before and After images of the wall where final Denver International Airport (DIA) graphic exists today.
(The “before” wall has two sketches of options 1 and 2 taped to it in this photo).
9. Design Strategy Brief
QUIKSILVER HOTELS & RESORTS
Quiksilver Hotels and Resorts – Palm Desert | Design Strategy Brief | October 17, 2014 | 10
Design Strategy Summary | Guiding Design Principles
Quiksilver Hotels and Resorts – Palm Desert | Design Strategy Brief | October 17, 2014 | 12
Design Strategy Summary | Challenge Your Soul Forward
QUIKSILVER | DESIGN STRATEGY BRIEF – SELECT PAGES & GRAPHICS
Description:
For this project, I worked as part of a team tasked with presenting a master plan idea
for a new hotel/resort concept by Quiksilver in Palm springs.
Top Left:
Cover page - designed template and layout and selected images for the cover graphic.
Bottom left:
For this project, I created a presentation template and was responsible for synthesizing
the presentation package material, was well as for the design of certain pages within
the presentation package.
With the free-spirited and athletic nature of the Quiksilver brand in mind, I selected
images that embodied one of the main ideas “Challenge your soul forward.” I hand-
drew, scanned, and incorporated the idea bubble capturing this phrase among the
surrounding images.
Bottom right:
In line with the youthful and fun-loving nature of the Quiksilver brand, I helped ideate
and create a hand-drawn spread to illustrate Quiksilver’s Guiding Design Principles.
Given written content provided by designers present during the client visioning
session, I created the spread below. I hand-drew, scanned, and finalized the spread in
InDesign and Photoshop.
10. QUIKSILVER | PROJECT Schedule
PROJECT SCHEDULE
10/20 10/27 11/03 11/10 11/17 11/24 12/01 12/08 12/15 12/22 12/29 01/05 01/12 01/19 01/26
holiday holidayholiday
SITE
MASTERPLANNING
MASSING
STUDIES
CITY OF PALM
DESERT MEETING
11/6/14
CITY OF PALM
DESERT MEETING
CITY OF PALM
DESERT MEETING
QUIKSILVER MEETING
10/24/14
QUIKSILVER MEETING QUIKSILVER MEETING QUIKSILVER MEETING
Description:
I created this
project schedule
using Illustrator and
InDesign based
on a rough sketch
and information
provided by studio
design principal,
Chip Williams.
11. Bank of America Beverly hills | project schedule
Time
BAC Beverly Hills Main: 460 N. Beverly Drive, Beverly Hills, CA
Oct
6th
Oct
20th
Nov
3rd
Nov
17th
Dec
1st
Dec
15th
Dec
29th
Jan
12th
Jan
26th
Feb
9th
Feb
23rd
Mar
9th
Mar
23rd
Apr
6th
Apr
20th
May
4th
Oct
13th
Oct
27th
Nov
10th
Nov
24th
Dec
8th
Dec
22nd
Jan
5th
Jan
19th
Feb
2nd
Feb
16th
Mar
2nd
Mar
16th
Mar
30th
Apr
13th
Apr
27th
May
11th
holiday holiday
RFP PROCESS
Award Contract
Work Authorization
10/6
10/16
11/6
12/18
02/05
04/02
04/16
05/07
Start Up/FSA/Schematic
Design Development
Construction Documents
6 weeks (possible 3 weeks)
DESIGN PROCESS
3 weeks
7 weeks (possible 5 weeks)
PERMIT PROCESS
Inital Plan Review
Corrections
Recheck
8 weeks (possible 4 weeks with expedited review)
2 weeks
3 weeks
16 Weeks Starting 05/07 2015 (possible 04/06/15 if expedited schedule is used)
CONSTRUCTION PROCESS (TO BE CONFIRMED BY THE SELECTED GENERAL CONTRACTOR)
Construction
Assumes Landlord
review concurrent
with City review
Possibly saving 5
weeks in production
or use expedite
permit review
Possibly expedite
Possibly expedite
re-review by
negotiating an
over-the-counter
re-review and save
2 weeks
Description:
I created this
schedule using
Illustrator and
then formatted in
InDesign as part of
a larger proposal
package.
12. Delaware North Design Strategy Brief
Planning
Year
*218 USF/Person2017 *458
Projected
Occupancy
Approximate
USF/Person
* Excludes temps/interns/visitors
Full time employees
Interns/Temps
Visitors
Total
458
65
21
544
2017
Planning Concepts
HEADQUARTER BENCHMARKS
TECHNOLOGY
315 usf/person
ENERGY
295 usf/person
TELECOM
280 usf/person
GOVERNMENT
244 usf/person
FINANCIAL
228 usf/person
CONSULTING
138 usf/person
CORPORATE
235 usf/person
AMCOL
328 usf/person
44,000 USF
134 headcount
0.62 collab seat / workseat
building includes
headquarters & lab space
JCI
204 usf/person
235,100 USF
1,152 headcount
0.58 collab seat / workseat
90% OPEN / 10% PRIVATE
HYUNDAI MOTOR AMERICA
273 usf/person
438,225 USF
1605 headcount
0.48 collab seat / workseat
PROSKAUER
277 usf/person
285,900 USF
1032 headcount
100% offices at perimeter
GOOD YEAR
207 usf/person
675,500 USF
2,650 headcount
0.77 collab seat / workseat
90% OPEN / 10% PRIVATE
PIMCO
165 usf/person
385,000 SF
2245 headcount
.50 collab seat / workseat
Delaware North Design Strategy Brief
Workplace Performance Index Survey
PARTICIPATION | FEBRUARY 10, 2013 - FEBRUARY 25, 2013
78%RESPONSE RATE
Delaware North Design Strategy Brief
Planning Concepts
BLOCK/STACK DIAGRAM
Gensler | Delaware North | 04.23.14
TERRACE
ROOF
12TH FLOOR
11TH FLOOR
10TH FLOOR
9TH FLOOR
8TH FLOOR
7TH FLOOR
6TH FLOOR
5TH FLOOR
4TH FLOOR
3RD FLOOR
2ND FLOOR
1ST FLOOR
COMMON AREAS
CORPORATE EXEC: CHAIRMAN/ OFFICE OF THE PRESIDENT: PRESIDENT + COO
CORPORATE FINANCE: TREASURER, FP&A
LEGAL DEPARTMENT + GOVERNMENT AFFAIRS
CORPORATE SECURITY
THS
PARKS + RESORTS
SPORTSERVICE
GAMING + ENTERTAINMENT
LANDMARK HOLDINGS
CORPORATE HR: CULINARY + HOSPITALITY
CORPORATE HR: CORPORATE RETAIL
CORPORATE HR: SUPPLY MANAGEMENT SERVICES
CORPORATE HUMAN RESOURCES
CORPORATE FINANCE: FACILITIES PROJECT MANAGEMENT
OFFICE OF THE PRESIDENT: SHAREHOLDER SERVICES
INFORMATION TECHNOLOGY
CORPORATE FINACE: CORP ACCTG & CONT, CORP DEV, IA,CORP TAX
MARKETING
SPACE LEGEND
OFFICE
OFFICE
OFFICE
SECURE SUB-GRADE PARKING
HOTEL
HOTEL
HOTEL
HOTEL
MIXED USE/ BUILDING LOBBY
12TH FLOOR
11TH FLOOR
10TH FLOOR
9TH FLOOR SHIPPING
RECEIVING
Revised: 4.23.14
Delaware North Design Strategy Brief
Whichofthefollowingbestdescribesyour
currentjoblevel?
Towhichgenerationdoyoubelong? Howlonghaveyoubeenwith
DelawareNorthCompanies?
Other
5-7 Years
Corporate VP — 1%
3-4 Years
8-10 Years
No Answer — 3%
Staff
Over 10 Years
Admin
1-2 Years
Manager
Less than a year
Millenial (born after 1977)
Gen X (born 1965 - 1977)
Boomer (born 1946 - 1964)
Prefer not to answer
51%
21%
19%
8%
35%
35%
27%
3%
27%
21%
19%
13%
11%
7%
Gender Response:
Male — 38%
Female — 57%
Prefer not to answer — 5%
Workplace Performance Index Survey
DEMOGRAPHICS
DELAWARE NORTH COMPANIES HQ | DESIGN STRATEGY BRIEF – SELECT PAGES
Description:
The Delaware North Companies (DNC)
Headquarters project was a large ongoing
effort involving numerous team members
across various studios. The following
images illustrate images and graphics I
contributed to a large Design Brief (approx
150 pages). From start to finish, I helped
format, layout, design, proof, print, and
package the final Design Briefs for DNC.
Top Left:
I created and formatted the tables,
photograph, timeline and information
boxes using InDesign.
Top Right:
Using Illustrator, I created this graphic
based on the program plan for DNC HQ.
Bottom Left:
I created this graphic in InDesign to
illustrate results of DNC’s Workplace
Performance Index (WPI) survey.
Bottom Right:
Using Illustrator and InDesign, I created
and formatted the information graphic to
show demographics results of DNC’s WPI.
13. DELAWARE NORTH COMPANIES HQ | DESIGN STRATEGY BRIEF – SELECT PAGES
Delaware North Design Strategy Brief
Abalanceofopenandquiet
areasisrequiredforproductivity
Providea“kitofparts”
approachfortheworkspace
Visualconnectivityamonggroupstomaintaineye
contactforcommunicationandsenseofteam
Minimizedistraction
andprivacychallenges
Differentdepartments
havedifferentneeds
Opportunities for Workplace Change
SUPPORT FOCUS WORK
Delaware North Design Strategy Brief
“
“• “Access to daylight”
• “Importance of food”
• “Amenities can be shared”
• “Variety of meeting spaces and sizes”
• “Dedicated departmental war rooms”
• “Spectrum of work styles with variety of storage needs”
• “Need for privacy”
• “Department and visual connections”
Workplace Performance Index | Four Work Modes
CREATING BALANCE AND CHOICE | “WHAT WE HEARD”
Delaware North Design Strategy Brief
Most of the common areas are
large conference rooms. Generally,
a face to face meeting is with
1 or 2 people.
Fewer and smaller private
offices and more small
conference rooms/breakout
spaces for small meetings with
ability to display laptop on
screen.
More meeting rooms!
Privacy. We really need
more meeting space, but it
is unavailable so we have
meetings at open desk
spaces, which is disruptive
to others.
They are always
booked. Often when
they are booked,
there are two
people in a large
room, or no one
there at all.
What Would Make The Space More
Effective For In-Person Meetings?
COLLABORATION
MODE
FACE TO FACE COLLABORATION
(MEETING IN PERSON)
Workplace Performance Index | Comments
WHAT YOUR EMPLOYEES TOLD US...
Delaware North Design Strategy Brief
How frequently would you use each of the following?
Rarely or Never Once a Week Once a Day More OftenOnce a Month
0% 30%10% 40%20% 50% 60% 70% 80% 90% 100%
Cafeteria/ Coffee Shop
Fitness Center
Dining Facilities
Outdoor Workspaces
Sundries Store
Rest Area
Game Room
Library
Company Product Display
Mother’s Room
Facilities for People with Disabilities
Company Museum
The top 4 amenities that the majority of staff would use on a regular basis
Workplace Performance Index | Survey
WPI AMENITIES
Description:
Top Left:
I placed text, images and graphics using
InDesign to illustrate opportunities for
change in DNC’s Focus Work Mode.
Top Right:
I formatted text and graphics and
designed the page layout to demonstrate
DNC’s results from WPI findings regarding
Collaboration Work Mode (I created a
similar page for each of the four work
modes; Focus, Socialize, Collaborate,
Learn).
Bottom Left:
Using InDesign, I created a graphic
representation of “what we heard”
findings from Delaware North employees.
The graphic emphasizes DNC’s needs and
wants for a balanced work environment.
Bottom Right:
I designed this graphic using Illustrator
and formatted the page using InDesign .
14. DELAWARE NORTH COMPANIES HQ | DESIGN STRATEGY BRIEF – SELECT PAGES
Delaware North Design Strategy Brief
Strategic Directive Sessions
CURRENT WORKPLACE SNAPSHOT EXERCISE 1
GenslerDelaware North Companies | Strategic Directive Session | 04.09.2014
What do you like least about your current workplace?What do you like most about your current workplace?
Lack of privacy. Inability to speak on the phone without being
heard and/or overhearing everyone else’s conversations. Lack of
space to assemble multiple documents. Ergonomically it is very
uncomfortable. My computer monitor, keyboard and printer are
not properly aligned. Not enough outlets.
The overall hierarchy of the
spaces, as it is not focused
on job activities but is
focused on status.
The collaboration aspect of our workplace
has enabled us to become a better team.
I also feel more “in the loop” when I
overhear others’ conversations about
certain projects, deadlines, events, etc.
The distraction and noise of co-workers
has definitely triggered a decline in
productivity. It is very easy to get
distracted throughout the day. There is
NO privacy and nowhere to go if you need
to make or take a personal call.
It would be nice if there were a few
quiet-type areas that were more
private if you wanted to just get away
for a little while during your break.
Currently there is no such space. Lobby and
reception poorly
reflect the brand.
I like my proximity
to a window and the
amount of storage
space I have.
I love all the daylight that
comes into my workspace.
Proximity to director, ability to discuss with
teammates, ability to close door for confidential
conversations, window for natural lighting.
“Warm Light/ Daylight”
“Want a Test Kitchen”
“Daycare”
“Lack of Conference Spaces in Formal Areas”
“R&D Center — Innovation”
“Office to Office Noise Transfer is Distracting”
“Lack of Thermal Comfort Control”
“Collaboration Space — 3 to 4 folks around a monitor”
“Would Like Better Indoor Lighting”
“Need Better Ergonomics — Would Like to Stand Up!”
“Open Space to Work Together”
“Need a Place for Private Calls”
“Flexible/ Interchangeable Worksurfaces to
Accomodate Different Workstyles.”
“Natural Lighting and the View”
“Need a Fitness Center”
“Conference Rooms Available for All Size Meetings”
Delaware North Design Strategy Brief
Strategic Directive Sessions
ENVISIONING THE FUTURE HEADQUARTERS ENVIRONMENT | EXERCISE 3
OPENNESS
CHOICE
SOCIAL
PRIVACY
HOSPITABLEINVITING
BALANCE
OUTDOORSPACE
NATURAL
DISCOVERY
FEEL THE DNC BRAND
BALANCE OF COLLABORATION
AND PRIVACY
R&D INNOVATION
CENTER
ENGAGING
WELCOMING
COLLABORATION
ALLSTAFFS
FLEXIBILITY
SUPPORTIVE
INNOVATION
DAYLIGHT
BRIGHT
INTEGRATED
HEALTHY
ENVIRONMENT
TECHNOLOGY
SECURE
EXPLORATION
TECH 5.0
VARIETY
ADJACENCY
CONNECTIONS
Delaware North Design Strategy Brief
Strategic Directive Sessions
FUTURE WORK MODE PERFORMANCE ATTRIBUTES | ANALYSIS
A B C D E F G
NMLKJIH
Interactive exercises with participants indicated which collaborate work mode attributes were most liked and most disliked
Delaware North Design Strategy Brief
Strategic Directive Sessions
FUTURE WORK MODE PERFORMANCE ATTRIBUTES | ANALYSIS
TOP 3
LIKES
TOP 3
DISLIKES
A H K
I M N
= 50
= 23
17 15
8 78
18
• Variety of meeting space types desired
• Technology and display walls needed
• Too open of an area for collaboration
• Want more brightness/light
Note: Quantity of dots indicates total for all three sessions
Results Summation of the Three Sessions:
Description:
Top Left:
This spread represents a larger printed
banner used for an in-person client
meeting with DNC to discover what
clients most like and most dislike about
their current work environment. I was
responsible for presentation page layout,
typography, and designing a large-scale
banner for print.
Top right:
Represents large-scale banner for print
created in InDesign and used during
the in-person client visioning session at
DNC HQ in Buffalo NY. I have shown the
banner for the Collaborate Work Mode
as an example, though I also created
banners for each of the other three work
modes - Focus, Socialize and Learn.
I was responsible for design and layout of
each banner, as well as ordering 3 copies
of each banner to be printed in high-
quality and then coordinating shipment to
Buffalo for the visioning sessions. There
were 3 visioning sessions total, which
made for a total of 12 printed banners.
Bottom Left:
I created this word web in InDesign to
capture stand-out phrases from the DNC
HQ visioning session process.
Bottom Right:
Informational graphic created in InDesign
to capture results of DNC HQ visioning
sessions.
15. DELAWARE NORTH COMPANIES HQ | work mode banners & Floor Concept Plan
Purpose
ENGAGE EMPLOYEES IN A DISCUSSION OF THE HQ WORKPLACE ENVIRONMENT
Process
APRIL 10, 2014
• Three 2-hour work sessions on April 9th
• Identify highest priority issues/challenges with current space
• Identify priority space needs/performance attributes for future space
15 Gensler | Delaware North Executive Visioning Session | 04.10.14
GenslerDelaware North Companies | Strategic Directive Session | 04.09.2014
What do you like least about your current workplace?What do you like most about your current workplace?
Lack of privacy. Inability to speak on the phone without being
heard and/or overhearing everyone else’s conversations. Lack of
space to assemble multiple documents. Ergonomically it is very
uncomfortable. My computer monitor, keyboard and printer are
not properly aligned. Not enough outlets.
The overall hierarchy of the
spaces, as it is not focused
on job activities but is
focused on status.
The collaboration aspect of our workplace
has enabled us to become a better team.
I also feel more “in the loop” when I
overhear others’ conversations about
certain projects, deadlines, events, etc.
The distraction and noise of co-workers
has definitely triggered a decline in
productivity. It is very easy to get
distracted throughout the day. There is
NO privacy and nowhere to go if you need
to make or take a personal call.
It would be nice if there were a few
quiet-type areas that were more
private if you wanted to just get away
for a little while during your break.
Currently there is no such space. Lobby and
reception poorly
reflect the brand.
I like my proximity
to a window and the
amount of storage
space I have.
I love all the daylight that
comes into my workspace.
Proximity to director, ability to discuss with
teammates, ability to close door for confidential
conversations, window for natural lighting.
Strategic Directive Session Outcomes
APRIL 10, 2014
19 Gensler | Delaware North Executive Visioning Session | 04.10.14
Process
APRIL 10, 2014
16 Gensler | Delaware North Executive Visioning Session | 04.10.14
Executive Floor Concept Plan
12TH FLOOR | OPTION 1
N
24 Gensler | Delaware North Executive Visioning Session | 04.10.14
Description:
Top Left:
Represents large-scale banner used
during visioning sessions at DNC HQ.
Similar to the Work Mode Banners,
I was responsible for layout and
graphics of this banner, which asked
employees what they liked most
and liked least about their current
workplace.
Top Right:
Image of Work Mode banners being
used during an active work session
at DNC HQ.
Bottom Left:
Images of 2 work mode banners
- Focus and Collaborate. I
incorporated these banners as part
of a presentation package illustrating
the visioning session recap, or
Executive Summary, from DNC HQ
work sessions.
Bottom Right:
I colored this floor plan concept
option in Illustrator and incorporated
the graphic using InDesign as part
of the Executive Visioning Session
summary presentation.
16. DELAWARE NORTH COMPANIES HQ | PROGRAMMING – Color Blocking
Delaware North Headquarters | Design Development Progress | 10.28.14
Block Space Plans
12TH
FLOOR
3
5
7
6
8
9
1
MLKJHGFDCB E
4
2
A
10
3' - 8"
12TH FLOOR
COMMON AREAS
CORPORATE EXEC: CHAIRMAN/ OFFICE OF THE PRESIDENT: PRESIDENT & COO
CORPORATE FINANCE: TREASURER, FP & A
LEGAL DEPARTMENT & GOVERNMENT AFFAIRS
CORPORATE SECURITY
12TH FLOOR | STAFF COUNT 81
CORPORATE EXEC: CHAIRMAN/ OFFICE OF THE PRESIDENT: PRESIDENT & COO
CORPORATE FINANCE: TREASURER, FP & A
LEGAL DEPARTMENT & GOVERNMENT AFFAIRS | DEFICIENT (1) PO-4
CORPORATE SECURITY
OPEN / GROWTH
PROGRAM SUMMARY
COMMON AREAS | ALL STAFF OCCUPANT COUNT
LEVEL 8:
MULTIPURPOSE | LEARNING CENTER 100
STADIUM SEATING 132
STACKING CHAIRS 84
LEVEL 9:
STANDING AT RAIL 30
TOTAL - 346 OCCUPANTS
STAIR
WOMANS
RETROOM
MENS
RESTROOM
TEL
ELEC
STAIR
ELEVATOR
ELEVATOR
SERVICE
ELEVATOR
VESTIBULE
MAILROOM
STORAGE
COAT CLOSET
PANTRY
MULTIPURPOSE /
LEARNING
CENTER
THE HUB
0 3’ 6’ 12’ 24’
PROGRAM SUMMARY
Delaware North Headquarters | Design Development Progress | 10.28.14
Block Space Plans
11TH
FLOOR
UP
UP
3
5
7
6
8
9
1
MLKJHGFDCB E
4
2
A
10
COMMON AREAS | ALL STAFF OCCUPANT COUNT
LEVEL 8:
MULTIPURPOSE | LEARNING CENTER 100
STADIUM SEATING 132
STACKING CHAIRS 84
LEVEL 9:
STANDING AT RAIL 30
TOTAL - 346 OCCUPANTS
STAIR
WOMANS
RETROOM
MENS
RESTROOM
TEL
ELEC
STAIR
ELEVATOR
ELEVATOR
SERVICE
ELEVATOR
VESTIBULE
MAILROOM
STORAGE
COAT CLOSET
PANTRY
MULTIPURPOSE /
LEARNING
CENTER
THE HUB
0 3’ 6’ 12’ 24’
PROGRAM SUMMARY
COMMON AREAS | (1) SMALL CONF AT 150 SF
THS | DEFICIENT (12) BWS-1
GAMING & ENTERTAINMENT
LANDMARK HOLDINGS
PROGRAM SUMMARY
11TH FLOOR | STAFF COUNT 109
PARKS & RESORTS | DEFICIENT (6) BWS-1
SPORTSERVICE
Delaware North Headquarters | Design Development Progress | 10.28.14
Block Space Plans
10TH
FLOOR
UP
UP
3
5
7
6
8
9
1
MLKJHGFDCB E
4
2
A
10
COMMON AREAS | ALL STAFF OCCUPANT COUNT
LEVEL 8:
MULTIPURPOSE | LEARNING CENTER 100
STADIUM SEATING 132
STACKING CHAIRS 84
LEVEL 9:
STANDING AT RAIL 30
TOTAL - 346 OCCUPANTS
STAIR
WOMANS
RETROOM
MENS
RESTROOM
TEL
ELEC
STAIR
ELEVATOR
ELEVATOR
SERVICE
ELEVATOR
VESTIBULE
MAILROOM
STORAGE
COAT CLOSET
PANTRY
MULTIPURPOSE /
LEARNING
CENTER
THE HUB
0 3’ 6’ 12’ 24’
PROGRAM SUMMARY
OFFICE OF THE PRESIDENT: SHAREHOLDER SERVICES
PROGRAM SUMMARY
10TH FLOOR | STAFF COUNT 143
COMMON AREAS
CORPORATE HR: CORPORATE RETAIL | DEFICIENT (1) WAR ROOM AT 500 SF
CORPORATE HR: SUPPLY MANAGEMENT SERVICES | DEFICIENT (1) PO-4
CORPORATE HUMAN RESOURCES | DEFICIENT (2) WS-1
CORPORATE FINANCE: FACILITIES PROJECT MANAGEMENT
CORPORATE HR: CULINARY & HOSPITALITY
MARKETING | DEFICIENT (4) BWS-1
Delaware North Headquarters | Design Development Progress | 10.28.14
Block Space Plans
9TH
FLOOR
3
5
7
6
8
9
1
MLKJHGFDCB E
4
2
A
10
COMMON AREAS | ALL STAFF OCCUPANT COUNT
LEVEL 8:
MULTIPURPOSE | LEARNING CENTER 100
STADIUM SEATING 132
STACKING CHAIRS 84
LEVEL 9:
STANDING AT RAIL 30
TOTAL - 346 OCCUPANTS
STAIR
WOMANS
RETROOM
MENS
RESTROOM
TEL
ELEC
STAIR
ELEVATOR
ELEVATOR
SERVICE
ELEVATOR
VESTIBULE
MAILROOM
STORAGE
COAT CLOSET
PANTRY
MULTIPURPOSE /
LEARNING
CENTER
THE HUB
0 3’ 6’ 12’ 24’
PROGRAM SUMMARY
OPEN / GROWTH
9TH FLOOR | STAFF COUNT 153
COMMON AREAS
INFORMATION TECHNOLOGY
CORPORATE FINANCE: CORP ACCTG & CONT,
CORP DEV, IA, CORP TAX, FIN STRAT, RISK MGMNT
PROGRAM SUMMARY
Description:
These four spreads are part of a
Design Development Progress
package made in InDesign.
Based on Delaware North
Companies’ program requirements
for each floor, I used Illustrator to
color the plans, which were imported
PDFs from drawings in CAD and
Revit.
I also used Photoshop to color these
and other floor plans at various
stages in the design process.
18. Air New Zealand auckland lounge | Program Massing & User experience Zone Graphics
| 39
UP
TIER 1 | TYPICAL SPACE PLAN
INTERIOR SEATS = 357
EXTERIOR SEATS = 69
TOTAL SEATS = 426
BASED ON AUCKLAND INTERNATIONAL
EXISTING LOUNGE AREA = 1,680 sq meters
ADDITIONAL EXTERIOR
TERRACE AREA = 317 sq meters
ADDITIONAL ENTRY AREA = 10 sq meters
TOTAL AREA = 2,007 sq meters
SHOWERS
BARISTA & BAR
refresh
LIQUOR STORAGE
LOUNGE
prepare
KITCHEN
TEL ELEC
QUIET
rest
VIP
relax
(32 seats)
BUSINESS
focus
FOOD
DRINKS
FOOD
DRINKS
FOODTHEATRE
CAFE
socialize
BAR LOUNGE
socialize
BAR LOUNGE
socialize
SHOWER SUITE
1234
5 6
WOMEN’S TOILETS
MEN’S TOILETS
MEN’S
TOILET
VIP
SHOWER
STOR.
JAN.
STOR.
KIDS
play
FAMILY
laugh
OFFICE
BREAK
OUTDOOR
breathe
WOMEN’S
TOILET
LUGGAGE
LOCKERS
SERVICE
MEDIA
entertained
FOOD & DRINKS
| 20
TIeR 2 | user experience Zones
internAtionAL
BARISTA/BAR
refresh
LouNGe
prepare
eNTRY
check in
BuSINeSS
focus
QuIeT
rest
fAMILY
play
CAfe
socialise
MeDIA
entertained
SHoWeRS
ToILeTS
eMP.
ToILeTS
eMPLoYee
break/office
KITCHeN
SuPPoRT
fooD/DRINK
refresh
SeRVICe/
SuPPoRT LuGGAGe
fooD
refresh
| 21
TIeR 3 | user experience Zones
internAtionAL/domestic
SeRVICe
SuPPoRT
ToILeTeNTRY
check in
BuSINeSS
focus
LouNGe
prepare
CAfe
socialise
fooD/DRINK
refresh
BuSINeSS
focus
| 21
TIeR 3 | user experience Zones
internAtionAL/domestic
SeRVICe
SuPPoRT
ToILeTeNTRY
check in
BuSINeSS
focus
LouNGe
prepare
CAfe
socialise
fooD/DRINK
refresh
BuSINeSS
focus
Description:
These spreads were
selected from a large Design
Development Package that
I helped create for Air New
Zealand’s Auckland Lounge.
Top Left:
Using InDesign, I colored this
floor plan to highlight different
user experience zones for Tier
1 lounge space.
Top Right, Bottom Left and
Bottom Right:
These are user experience
zone graphics for 3 proposed
Lounge Tiers.
I created the bubble diagram
spreads in InDesign. I
then found or created an
appropriate visual graphic
symbol for each bubble to
accompany the text.
Size and placement of the
bubbles helped indicate
relevance and usage of
different zones per each
lounge tier type.
19. Design Diaries | Masimo
designdiaries
newport beach
November, 2014 | 1
MASIMO | Jim Young, Chip Williams, Sergio Rivas, Mark McManus, Susan Chiang, Alex Nason
INSIDE OUT – OUTSIDE IN
After taking over a previously designed
Gensler building in Irvine, this medical
device company was looking to re-brand
their new home in their own style. The
Gensler design team updated the building
layout and structure to facilitate a more
natural and inspiring work environment.
With well-being of utmost importance,
the inspiration behind this design was to
fuse the indoors and outdoors to create a
workplace that promotes healthy lifestyles.
The front of the building was opened up to
the outdoors. This allowed employees to
enjoy the Southern California atmosphere
with a deck extending over the water at
the front of the building and a central great
garden inside the space – bringing the
“inside out” and bringing the “outside in”.
The existing warehouse was opened up
to the outdoors to create a new grand
garden area, which is surrounded by
the lower level office space and a new
mezzanine office environment, allowing
views of the outdoors even from within
the interior of the large floorplate and
piercing the space with light. A topography
sprinkled with trees, green walls, and
grass creates intimate meeting areas and
informal work zones right outside of the
office. Interconnecting walkways through
the garden connect each of the different
office departments together, providing a
stress-reduced area for employees to walk
through and enjoy during the workday.
Site Plan – Outdoor/Interior Connection Diagram
BEFORE
UNDER CONSTRUCTION
Great Garden
Section Sketch
Section
Great Garden View From Deck
Description:
I created this presentation in
InDesign.
I was responsible for synthesizing
researched images, stitching
together scanned sketches, editing
written content, and designing the
overall page layout.
20. Design Diaries | Masimo
designdiaries
newport beach
November, 2014 | 2
Entry to Great Garden
Partial Site Plan
Great Garden
Interior Garden Mezzanine
MASIMO | Jim Young, Chip Williams, Sergio Rivas, Mark McManus, Susan Chiang, Alex Nason
Servery Patio
Main Entrance & Outdoor Deck
Description:
I created this presentation in
InDesign.
I was responsible for synthesizing
researched images, stitching
together scanned sketches, editing
written content, and designing the
overall page layout.
