Group learning functions best when members are trained prior to engagement, improving interactions and productivity. High-performing teams making conditional claims about knowledge outperform those making assertive claims. Conflict is normal and essential for organizational learning when groups listen to diverse views, share knowledge, and build upon ideas. Leaders support group learning by designing cultures where members coach each other and clarify direction.

1. Group Learning Cameron Paterson E: cpaterso@shore.nsw.edu.au T: cpaterso

2. Think of a group that you are (or were) part of that learned really well . . . what made it function so well?

3. Marshmallow challenge http://www.youtube.com/watch?v=H0_yKBitO8M

4. Training group members to function as such prior to group engagement can improve interactions and increase productivity.

5. The Race 400-600 miles, non-stop Primal Quest Adventure Race Multi-disciplinary, expert teams Unknown terrain, multiple routes Challenges: mental and physical exhaustion, navigational errors, injury 75-95 teams each year 55% of teams do not finish Avg age=37, Avgexp=5.5 yrs $250,000 purse

6. Map of Race 2004 Race Overview Day 4-5 Day 1-2

7. How do claims of knowing vary across teams? 70% Conditional Claims 50% Assertive Claims 30% Low Team Performance High

9. “we” Team talk “let’s”

10. Conflict is normal, inherent, and essential to community practice and organisational learning.

11. Which one holds more stuff?

12. “When a group is working well, we learn to listen to and respect diverse points of view, to share and exchange knowledge, and to clarify, modify, and extend our own thinking.” Project Zero

13. IDEO shopping cart http://www.youtube.com/watch?v=M66ZU2PCIcM

14. “Leadership can be – and at its best, often is – a shared activity. Anyone and everyone who clarifies a team’s direction, improves its strategy, secures organizational support for it, or provides coaching that improves its performance is providing leadership.” Professor Richard Hackman

15. How can leaders support group learning?Designing cultures that allows these dynamics to exist generatively

16. 80% of professional knowledge is built informally.