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#GDSummit#GDSummit
The Transparent Organization:
30 Tips in 30 Mins
Alison  Hadden  
Head  of  Brand  Strategy  
Glassdoor
@alisonhadden
Rob  Reid
CEO
Intacct  Corporation
@Intacct_Rob
Celinda  Appleby
Head  of  Global  Recruitment  Branding
Oracle
@celindaappleby
#GDSummit
The Transparent Organization: 30 Tips in 30 Mins
• 10 Leadership Strategies
• 10 Employer Branding Tips
• 10 Stats & Stories From the Field
Alison  Hadden  
Head  of  Brand  Strategy  
Glassdoor
Rob  Reid
CEO
Intacct  Corporation
Celinda  Appleby
Head  of  Global  Recruitment  Branding
Oracle
#GDSummit#GDSummit
The Transparent Organization:
10 Leadership Strategies
Rob  Reid
CEO
Intacct  Corporation
#GDSummit
1. Begin from the inside out
#GDSummit
2. Find the right people to join you
#GDSummit
3. Create shared accountability
#GDSummit
4. Be open to change
#GDSummit
5. Establish a culture of open communication
#GDSummit
6. Create channels that empower employees
to provide feedback
#GDSummit
7. Don’t bury problems…
…bring them to light
#GDSummit
8. Attack processes, not people
#GDSummit
9. Develop empathetic leaders
#GDSummit
10. Follow the Platinum Rule
#GDSummit
Transparent Leadership In Action
1. Begin from the inside out
2. Find the right people to join you
3. Create shared accountability
4. Be open to change
5. Establish a culture of open communication
6. Create channels that empower employees to provide feedback
7. Don’t bury problems – bring them to light
8. Attack processes, not people
9. Develop empathetic leaders
10.Follow the platinum rule
#GDSummit#GDSummit
The Transparent Organization:
10 Employer Branding Tips
Celinda  Appleby
Head  of  Global  Recruitment  Branding
Oracle
#GDSummit
1. Begin with a
content strategy
#GDSummit
2. Build your brand on
real employee stories
#GDSummit
3. Stop talking and
start communicating
#GDSummit
4
.
#GDSummit
5. Leverage employee
generated content
#LifeatOracle
#GDSummit
6. Equip your employees
to be brand advocates
#GDSummit
7
.
#GDSummit
8. Ask for feedback
#GDSummit
9. Be data-driven
#GDSummit
10.
#GDSummit
Promoting A Transparent Employer Brand
1. Begin with a content strategy
2. Build your brand on real employee stories
3. Stop talking and start communicating
4. Be authentic
5. Leverage employee-generated content
6. Equip your employees to be brand advocates
7. Don’t be a brand narcissist
8. Ask for feedback and be ready to adapt
9. Be data-driven
10.If you fail, try again!
#GDSummit#GDSummit
The Transparent Organization:
10 Stats & Stories from the Field
Alison  Hadden  
Head  of  Brand  Strategy  
Glassdoor
#GDSummit
Two  thirds  of  consumers  (63%)  
refuse  to  buy  from  companies  
they  don’t  trust
Global  Consumer  Executive  Top  of  Mind  Survey,  KPMG  2015
#1
#GDSummit
32%  of  senior  executives  say  
building  trust  is  one  of  their  
biggest  challenges, second  only  to  
expansion  and  top  line  growth  over  
the  next  1-­2  yrs.
Global  Consumer  Executive  Top  of  Mind  Survey,  KPMG  2015
#2
#GDSummit31
#3
Edelman  Global  Trust  Barometer  Survey,  2015
Although  content  provided  by  friends  
and  family  is  still  the  most  trusted  
(72%),  content  provided  by  
employees is  trusted  by  52%.  
#GDSummit32
Employees rank  among  the  most  
trusted  influencers  when  
communicating  about  their  
company’s  engagement  and  integrity.
#4
Edelman  Global  Trust  Barometer  Survey,  2015
#GDSummit
Employees  with socially-­
encouraging  employers are  24%  
more  likely  to  help  boost  sales  
than  employees  whose  employers  
aren’t  socially  encouraging
Weber  Shandwick  Survey,  2014
#5
#GDSummit34
A  multi-­year  financial  analysis  
showed  companies  with  high  
employee  ratings  financially  
outperformed  S&P  500  by  122%
#6
Glassdoor  Research,  2015
#GDSummit
8  out  of  10  people  are  more  likely  
to  trust  and  buy  from  an  
organization  whose  chief  executive  
and  leadership  team  use  social  
media
MBA  Online,  2014
#7
#GDSummit36
69%  agree  their  perception  of  a  
company  improves  after  seeing  an  
employer  respond  to  a  review
#8
Glassdoor  U.S.  Site  Survey,  2014
#GDSummit
Responding  to  feedback  (especially  
critical  feedback)  improves  perception  
of  the  product,  brand,  and  seller  -­ and  
more  than  doubles  purchase  intent  
among  those  who  read  negative  
reviews
#9
Bazaarvoice,  June  2014
#GDSummit38
96%  of  job  seekers  say  it’s  
important  to  work  for  a  company  
that  embraces  transparency  
#10
The  Company  Behind   the  Brand,  Weber  Shandwick,  2012Glassdoor  U.S.  Site  Survey,  2014
#GDSummit#GDSummit
Questions? Ask #GDSummit
Alison  Hadden  
Head  of  Brand  Strategy  
Glassdoor
@alisonhadden
Rob  Reid
CEO
Intacct  Corporation
@Intacct_Rob
Celinda  Appleby
Head  of  Global  Recruitment  Branding
Oracle
@celindaappleby

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#GDSummit Presentation: Rob Reid, Celinda Appleby, Alison Hadden