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Gamifying Motivation
Nelson Zagalo, University of Aveiro
Aveiro, 29 November 2018
Colloquium Voice of Customer 2018
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What means playing a game?
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Gamification is not game development for specific contexts.
Gamification is not the gameshing an activity.
Gamification is the design of an activity in order to
persuade people to do.
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According to BJ Fogg, to model user’s behavior in order to
take them “to do” we need 3 things:
https://www.behaviormodel.org/
Motivation & Ability
Prompts (triggers)
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Motivation & Ability
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Motivation
Self-Determination Theory, by Deci and Ryan
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The most important element to motivate and take people to do is
the Autonomy
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Competences: ZPD
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Triggers?
Relatedness
Progress
Scaffolding
Feedback (points, badges, leaderboards)
Cliffhangers
Scarcity
Reciprocity
Conformity
Grounded in the work of Roberto Cialdini, Adam Alter, Jonah Berger, and others
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Relatedness
I like them, I’ll do it to please them.
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Progress
Small Wins — Breakthroughs —
Forward Movement — Goal completion
I keep advancing, I’m doing it right.
“Progress Principle” by Teresa Amabile
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Scaffolding
I don’t know, but they are showing me how.
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Feedback
Monitoring
I’m winning, I’m loving it…
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Feedback with Progress and Relatedness
The Leaderboards
I’m almost on the Top 5 of the best of...
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Cliffhangers
Will this guy fall?
I want, I need, to know what happened.
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Scarcity
I want, I need, to get it.
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Reciprocity
Free-to-play games
I can play free, I’ll pay back.
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Conformity
Don’t understand why, but if they say so…
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Case: Fortnite
Relatedness
Progress
Scaffolding
Feedback
Cliffhangers
Scarcity
Reciprocity
Conformity
Look just at the HUD information being given.
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Gamifying Motivation
Nelson Zagalo, University of Aveiro
http://nelsonzagalo.googlepages.com

Gamifying Motivation