Gamification of professional development for health care professionals

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A short description of an idea for gamifying continuing professional development for healthcare providers. Created as a requirement for the Udemy course 'Designing Gamification' Level 2.

Education

Gamification of
Professional
Development for
HealthCare Professionals
DAVID WALTON
DESIGNING GAMIFICATION LEVEL 2
MARCH 25, 2017

The Problem
• Healthcare providers (Doctors, Nurses, Physical Therapists,
Occupational Therapists, Social Workers, Psychologists) all
require continuing professional development (CPD) to stay
relevant
• There are few good systems beyond policy (you must do it) to
engage these people in CPD
• In most disciplines, it is hard to discriminate the good from not-
so-good CPD options
• Without good CPD, patient care suffers

The Premise
• PRODEV.COM
• An online hub for tracking CPD participation,
achievements, recommendations, reviews, and
connecting with others

The Mechanics
• Different CPD will be worth different XP
• Read a scientific article and post a synopsis: 10 pts
• Participate in a one-hour webinar: 15 pts
• Participate in a 2-day workshop: 100 pts
• Badges will be accrued through different activities
• Over 200 badges to collect, including ‘explorer’ (for those who
participate in CPD from different fields) and ‘disseminator’ (for
those who post 5 article synopses)
• Levels can be gained through XP: Novice, problem
solver, expert, master and visionary (the final level
reserved for those who teach their own CPD)

A Special Mechanic
• Since good CPD should itself lead to clinical behavior
change that improves patient outcomes:
• A mechanism for (anonymously) tracking overall clinical
outcomes and clinical behaviors through another existing web
platform (e.g. ‘Focus on Therapeutic Outcomes’ at
fotoinc.com)
• Highlight how behaviors and or outcomes have quantitatively
changed since participating in CPD
• Receive a rare platinum badge (virtual and physical)

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Gamification of professional development for health care professionals

1. Gamification of Professional Development for HealthCare Professionals DAVID WALTON DESIGNING GAMIFICATION LEVEL 2 MARCH 25, 2017

2. The Problem • Healthcare providers (Doctors, Nurses, Physical Therapists, Occupational Therapists, Social Workers, Psychologists) all require continuing professional development (CPD) to stay relevant • There are few good systems beyond policy (you must do it) to engage these people in CPD • In most disciplines, it is hard to discriminate the good from not- so-good CPD options • Without good CPD, patient care suffers

3. The Solution

4. The Premise • PRODEV.COM • An online hub for tracking CPD participation, achievements, recommendations, reviews, and connecting with others

5. The “Players” Mostly… Some…

6. The Mechanics • Different CPD will be worth different XP • Read a scientific article and post a synopsis: 10 pts • Participate in a one-hour webinar: 15 pts • Participate in a 2-day workshop: 100 pts • Badges will be accrued through different activities • Over 200 badges to collect, including ‘explorer’ (for those who participate in CPD from different fields) and ‘disseminator’ (for those who post 5 article synopses) • Levels can be gained through XP: Novice, problem solver, expert, master and visionary (the final level reserved for those who teach their own CPD)

7. Additional Mechanics • A Gifting mechanic for leaving reviews • Leave a fair review of a course or workshop (‘fairness’ vetted through a designated person) and receive a 10% discount code for another course or workshop offered through the site that you must gift to another ‘player’ (another clinician) • A Social Connection mechanic for finding like- minded users and those of similar experience • A Recommendation algorithm based on prior courses, the user’s profile (what they want/need), and reviews of others like them

8. A Special Mechanic • Since good CPD should itself lead to clinical behavior change that improves patient outcomes: • A mechanism for (anonymously) tracking overall clinical outcomes and clinical behaviors through another existing web platform (e.g. ‘Focus on Therapeutic Outcomes’ at fotoinc.com) • Highlight how behaviors and or outcomes have quantitatively changed since participating in CPD • Receive a rare platinum badge (virtual and physical)

9. Advantages • Peer-based reviews of CPD courses and workshops • Rewards even simple CPD (reading articles, discussions with colleagues) • Career profile / trajectory yields specific CPD recommendations • Links in with existing CPD providers (e.g. Medbridge.com) • A separate portal for providers of CPD to help them develop their teaching skills and course content

Gamification of professional development for health care professionals

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