Gabrielle Kluth is a hospitality management student at Waukesha County Technical College seeking a position as a lead banquet server. She has experience in event design, lead serving, and banquet set-up through internships. Kluth maintains high honors at her online high school and has obtained certifications in food safety and alcohol service. She is proficient in Microsoft Office applications and knowledgeable about hospitality operations and laws.
I am a creative, resourceful, and qualified event specialist who demonstrates an on going ability to exceed goals and expectations. I am seeking an opportunity to utilize and enhance my operational and managerial skills by working for a reputable and unique company that offers challenges and potential for growth. !
I am a graduate of Le Cordon Bleu College of Culinary Arts where I studied Hospitality Managementl. I have become proficient in coordinating, executing and managing special events,. I have over 20 years of excellent professional customer service experience and I have well developed affective problem solving skills, organizational and communication skills, along with delegating task and IT and social media knowledge. I also have experience creating BEO contracts, booking and billing event space, managing and motivating banquet staff to ensure exceptional service. I consistently ensure attention to detail which is essential to a successful and memorable event.
I am a creative, resourceful, and qualified event specialist who demonstrates an on going ability to exceed goals and expectations. I am seeking an opportunity to utilize and enhance my operational and managerial skills by working for a reputable and unique company that offers challenges and potential for growth. !
I am a graduate of Le Cordon Bleu College of Culinary Arts where I studied Hospitality Managementl. I have become proficient in coordinating, executing and managing special events,. I have over 20 years of excellent professional customer service experience and I have well developed affective problem solving skills, organizational and communication skills, along with delegating task and IT and social media knowledge. I also have experience creating BEO contracts, booking and billing event space, managing and motivating banquet staff to ensure exceptional service. I consistently ensure attention to detail which is essential to a successful and memorable event.
1. GABRIELLE KLUTH
Waukesha, Wisconsin, 53189
262-650-6764
gkluth@my.wctc.edu
Lead Banquet Server
Precise and detail orientated hospitality management student with experience in lead banquet serving within catering
and on-site facilities. Creative background in streamlined innovative event design. Detail oriented ability to manage
staff in a high to mid-volume establishment. Hands on training and certified in all aspects of food safety
and food handling. Personable customer service in high volume establishments. Thrive in fast-paced environment.
Proficient in Microsoft Word, Outlook, PowerPoint, AutoCad and Excel.
Education
Waukesha County Technical College (WCTC) Pewaukee, WI
Hospitality Management Associate Degree 2015-present
Hospitality Specialist Technical Diploma
Hospitality Occupational Technical Certificate
Expected Graduation Date: May 2017
Related Courses to Date:
Hospitality Law & Liability
Restaurant Operations
Marketing for Hospitality
Bar Management
Customer & Employee Relations
Kitchen Operations
Employment Success
eAchieve Academy Wisconsin Online High School Waukesha,WI
High School Diploma 2013-Present
Expected Graduation Date: June 2017
Accomplishments and Involvement:
Six Semesters in High Honor Roll Fall 2013-Present
eAchieve Chapter Honors Society Invitation Spring 2016
National Society of High School Scholars Invitation Spring 2016
WCTC Youth Options Participant Fall 2015–Present
WCTC Course Options Participant Spring 2016–Present
WCTC Youth Apprenticeship June 2016-Present
WCTC Dual Enrollment Academy Fall 2016-Present
Acquired Skills
Knowledgeable in the purchasing industry including product specifications. Exceptional knowledge in hospitality
laws and liabilities pertaining to ownership, lodging, food service and beverage operation. Fine dining training at the
on-site restaurant at WCTC, the Classic Room, including serving, hosting, bartending and managing the operation.
Creative expertise in marketing including location analysis, competitor analysis and SWOT analysis. An ever-
expanding knowledge of bar beverages including spirits, wine and beer. Applicable menu planning skills including
cycle menu, du jour menu, A’la Carte menu and static menu.
2. Certificates/ Licenses
ServSafe Certified RBS Certified Menomonee Falls Bartending
License
Experience
Heavenly Creations Event Design Brookfield, WI
Event Designing Assistant 2016-2016
Set liens, chair covers and designated bows and ties for events up to 1000 people
Assisted in set-up and teardown of over 250 events throughout a year
Create centerpieces (flower balls, glassware, etc.) to customer’s specification
Teardown of decorations and linens after event
Davian’s Banquets and Catering Menomonee Falls, WI
Lead Server 2016-Present
Experienced event set-up including, but not limited to table arrangement, table setting,buffet, appetizer
table, late-night, cake table, DJ table and stage set-up
Catering/on-site banquet serving including, but not limited to releasing buffet, lead serving (plated and
buffet), floor lead, buffet runner and buffet teardown
Serve 5 tables of 10 guests personably within a banquet
Currently served over 50 banquets since starting with the company
Volunteer Involvement
Waukesha Public Library Waukesha,WI
Children’s Desk Aid 2015-2016
Signed children up for programs electronically
Helped set up children’s activities
Created die cut-outs for children’s projects
Waukesha Girl Scout Camp Waukesha,WI
Lacing Instructor 2015
Taught various levels of lacing to 15-25 children aged 4 – 12
Communicated efficiently with lead instructor
Punctually held class within a scheduled time period
4-H Kitchen Waukesha County Fair Waukesha,WI
Kitchen Aid 2012-2014
Precisely make sandwich’s and wraps to order
Consistently run orders
Productively run supplies