1. Rosaline Rubin
608 Fulmer Ave., Stroudsburg, PA 18360 / 570.213.2227 / rozinette65@yahoo.com
QUALIFICATIONS
Over twenty years in the Hospitality industry
Experience in marketing and advertising
EDUCATION
Northampton Community College 8/2012 –Present
Associate in Applied Science in Hospitality Management/Restaurant Concentration GPA 3.5
Allentown Business School -Allentown, PA 1/1998 – 7/2000
Associates in Specialized Technology & Visual Communications GPA 3.8
PROFESSIONAL SKILLS
Leadership
Train new staff members on customer service, inventory and banquet preparation
Performed wine tasting and mixology demonstrations
Financial
Maintain cash and credit card sales and assist with bank drops
Complete sales reports through POS displaying the days financial activities
Complete liquor inventory paperwork for daily banquet events and monthly inventory
Customer Service
Maintain a high standard of guest service by providing a genuine and friendly dining experience with eagerness
and attentiveness in a very fast paced environment
Growing rate of return from guest satisfaction and guest relationships
Marketing
Graphic Artist experience producing daily advertising and special editions for newspaper
Meeting daily deadlines for press times in a fast paced environment
Creating original art and adapting art for reproduction for advertising and other print media
Created covers for special editions of newspapers and for The State Theatre playbill
RELATED EMPLOYMENT
Server/Bartender, Olive Garden (Darden Restaurants), Stroudsburg, PA 03/2014–Present
Bartender, Skytop Lodge, Skytop, PA 04/2010–03/2014
Bartender, Stroudsmoor Country Inn, Stroudsburg, PA 09/2009–04/2010
INTERNSHIPS
Shawnee Inn and Golf Resort Shawnee on the Delaware, PA 11/2014–Present
Emeril’s/Emeril’s Delmonico/NOLA New Orleans, LA 11/30/2014–12/2014
ADDITIONAL EMPLOYMENT
Graphic Artist, Times Shamrock Communications Wilkes-Barre, PA 06/2005–03/2009
Graphic Artist, The Express-Times Easton, PA 11/2000–03/2004
Graphic Artist, Alpha Graphics (Freelance / Temporary) Allentown, PA 04/2005–05/2005
CLUBS AND VOLUNTEER ACTIVITIES
2013-Present – Member of the Hospitality Management Club at Northampton Community College
2005-2006 – Representative for the Boys Jr./Sr. Baseball teams; West End Little League Board of Directors
2003-2005 – Soccer Coach for co-ed 11/12 year old team for West End Soccer League
HONORS AND AWARDS
2014 – Recipient, Mattioli Foundation Annual Scholarship
2014 – Inductee, Eta Sigma Delta, International Hospitality Management Society,
Northampton Community College Chapter Honor Society
2014 – First Place, Northampton Community College Wine Competition
2014 – Deans List, Northampton Community College
2012 – Finalist, Public Speaking Competition; Northampton Community College, Monroe Campus