Katelyn Ryan is an event coordinator with experience in event planning, website design, customer service, and technical support. She has a bachelor's degree in corporate communications and business management from Walsh University. Her experience includes planning events for the Canton Regional Chamber of Commerce, serving as a website designer and monitor for Stark Holy Cross Academy Schools, and providing customer service as a waitress and hostess at Chili's Bar & Grill and Grinders Above & Beyond. She is proficient in Google Analytics, website design, and ensuring customer satisfaction.

1. KATELYN RYAN
14208 Reeder Avenue Phone: 330.221.7067
Alliance, OH 44601 Email: KatelynRyan@Walsh.edu
EVENT COORDINATOR
A diligent, resourceful and goal-driven professional with experience in the areas of event coordination, website
design, technical support and customer service within diverse business environments. Strong interpersonal skills,
with proficiency in interfacing with customers, responding to their inquiries and implementing measures to ensure
their consistent satisfaction. Communications expertise in installing and monitoring the tracking of Google Analytics,
resolving website glitches and posting visually appealing online content. Reputation for reliability.
AREAS OF EXPERTISE
 Event Coordination
 Customer Service
 Time Management
 Technical Support
 Website Design
 Negotiations
 Google Analytics
 Communications
 Risk Assessment
EDUCATION
Major: Corporate Communications, Minor: Business Management and Art, Walsh University, North Canton,
OH, Graduated May 2015
PROFESSIONAL EXPERIENCE
STARK HOLY CROSS ACADEMY SCHOOLS, NORTH CANTON, OH 2014 – PRESENT
WEBSITE MONITOR & DESIGNER (INTERNSHIP)
 Install and monitor the tracking of Google Analytics
 Fix website glitches and post visually appealing and easily navigable online content
 Engage in negotiations with the marketing department and reach agreements on website designs
CHILI’S BAR & GRILL, CANTON, OH 2011 – PRESENT
HOSTESS/WAITRESS
 Welcome and seat guests, while providing advice on menus
 Deliver prompt, courteous service and table turnover, while ensuring that food is served to highest quality
GERVASI VINEYARDS, NORTH CANTON, OH 2014
EVENT SERVER
 Oversaw the timing of food, drink, and dessert delivery according to schedule
 Ensured consistent customer satisfaction to facilitate repeat business
CANTON REGIONAL CHAMBER OF COMMERCE, CANTON, OH 2013
EVENT COORDINATOR (INTERNSHIP)
 Managed ticket sales, processed event seating charts and sent out tickets for special events
 Ensured that members are apprised of upcoming meetings through mailed notifications
GRINDERS ABOVE & BEYOND, ALLIANCE, OH 2010 – 2011
WAITRESS
 Welcomed and seated guests, while providing advice on menus
VOLUNTEER EXPERIENCE

2. Client Name Resume, Page 2
Service Learning: Created a marketing plan for Lifecare Health services ▪ Junior Fair Board member ▪ Sunday School
Mentor volunteer ▪ Ulster Project Event committee ▪ Springtime of Hope volunteer ▪ Carnation Safety School leader