Kimberly Miller Dietrich has experience in wine education, sales, hospitality, and administrative roles. She has a WSET Level 2 Certification in Wine and Spirits and is TESOL certified. Her current role is as a Program Assistant at Capital Wine School, where she assists with classroom tasks like registration and wine pouring. Previously she has held roles assisting non-profits like CASA Montgomery County and the Global Health Fellows Program, where she planned events and provided administrative support. She has 14 years of experience in wine tasting rooms in Sonoma County, providing education and sales. She also has experience in human resources and medical credentialing roles.

1. Kimberly Miller Dietrich
Administrative, WSET & TESOL Certified, Wine education, sales and hospitality
Kensington, MD 20895
kim.miller.dietrich@gmail.com - 707-217-0482
Cumulative exposure to global and public health, child welfare non profit, wine education and hospitality,
support my strength to interact within a diverse population of government and private sector professionals.
Willing to relocate to: Sonoma County, CA - Santa Rosa, CA
Authorized to work in the US for any employer
WORK EXPERIENCE
Program Assistant
Capital Wine School - Washington, DC - September 2015 to Present
Education facility for Wine and Spirits Education Trust (WSET) level programs, on point wine education
classes, WSET Diploma and MSW, Sommelier program.
Assist with classroom registration, set up, pouring varietals during lectures, and in class tasks.
Program Assistant - Court Appointed Special Advocates
CASA Montgomery County, Maryland - Rockville, MD
Non-profit organization for representation of abused and neglected children in the child welfare juvenile court
system.
Greets and provides hospitality to the visitors of the program. Assist with maintaining court ordered records of
abused and neglected children. Assist with recruitment of volunteers and donors. Works within Access, Comet
and Optima client/donor databases. Assists with event large and small scale event planning tasks.
Administrative Support - Office Services - Global Health Fellows Program
Public Health Institute - Washington, DC - June 2014 to August 2016
I am responsible for meeting /event organizing, planning & hospitality/coordinating catering for events/
maintaining Outlook reservations calendar system/Security check in for participants.
I am current on my Secret Security Clearance via USAID.
Receiving visitors and meeting groups with Security check in.
Back stop executive support to program director (appointment scheduling, organizing participants for
teleconference calls with director, meeting preparation)/invoice processing/monthly bankcard reconciliation/
orientation to new staff/emergency preparedness & evacuation coordination.
Intake Coordinator/Administrative Support Contact
Advanced Behavioral Health (ABH®) - Greenbelt, MD - September 2012 to November 2013
September 2012 to November 2013
I was responsible for Intake & referrals processing of applications requesting therapy counseling of Medicaid
clients/developed Excel intake tracking system utilized agency-wide/Admin support for staff of 50 social
workers of off-site mental health counseling program/central resource contact for implementing & maintaining
office control systems/knowledge of MS Office Suite/trained & mentored new administrative staff to agency
policies & procedures/electronic medical data processing/maintained and revised HR Excel records tracking
system.

2. Wine Educator, Sales & Hospitality Associate
Russian Hill Estate Winery/Murphy Goode Winery/(Jackson Family Wines) - Healdsburg, CA - March
1998 to June 2012
I was responsible for tasting room hospitality retail sales and wine education to customers visiting our premium
Estate winery located in Russian River & Alexander Valleys, Sonoma County, California. I acquired knowledge
of wine varietals and of California wine appellations, sharing general knowledge of world wine varietals and
origins. I led and set up small, informal wine tasting events and provided branding information and education
to restaurant, distributor/wholesaler clientele.
I scheduled small group wine tasting and education events and prepared wine shipments, electronic input off
client information tracking for marketing outreach. I developed of marketing materials for tasting room display.
I assisted with the office phone & client reception, excise tax compliance research & performance. I was
responsible for AR & AP collection outreach. I was lead for marketing through Face book and developed social
media posts/blogging outreach to client & tourism industry.
Resume -
Owner/Operator/Editor
4u.com - May 2006 to November 2011
As owner and operator, I provided internet based manuscript and editing services to fiction writers, business
colleagues and general consumers. I mentored beginning and intermediate writers with by critiquing their
product and offered insight for improved technique in pursuit towards publication.
Secretary/Field Personnel Certifications
County of Sonoma Health Services - Santa Rosa, CA - January 1992 to June 2008
Primary function as internal Human Resources Credentialing Specialist. I developed, administered and
monitored classified personnel licensing database tracking 2,500 functioning EMT/Paramedic field personnel.
I researched, interpreted & applied specific knowledge pursuant to
State of California, (Title 22) Health & Safety Codes.
I delivered provided guidance to college EMT students of state Title 22 regulations of continuing education
requirements. I maintained confidentiality of personnel records and quality improvement reviews.
I acquired and shared general knowledge of EMS ambulance franchise systems & familiarity with
RFP (Request for Proposals) processes.
I was the central resource contact for implementing & maintaining office control systems, lead for electronic
time & attendance processing (KRONOS). I maintained GroupWise and Outlook calendaring system for
supervisor and made arrangements for travel, procured travel authorization, prepared itineraries and submitted
all documents for reimbursement of expenses.
Meeting planning and scheduler for recurring medical conference meetings via Outlook reservations calendar
system. I recorded, transcribed and distributed minutes for physician and medical field personnel.
EDUCATION
Certification WSET Level 2 in Wine and Spirits Education Trust
Capital Wine School - Washington, DC
2016 to 2016
Certification in TESOL/TESL/TEFL
George Washington University - Washington, DC
2015

3. Business, General Studies
Prince George's Community College Largo - Largo, MD
1975 to 1977
Business, General Studies
Largo Senior High School - Largo, MD
1975
SKILLS
Meeting Planning, Wine Education, Customer Service Skills, Electronic Medical Records, Electronic
Time Keeping, Certification & Licensure Database Management, HR Database Personnel Management,
Executive Assistant (10+ years), HR Credentialing Analyst
ADDITIONAL INFORMATION
Technical Skills:
Electronic Medical Record development, trouble-shooting & maintenance; Outlook calendar and reservations
system; GroupWise calendar and reservations system; types 80/wpm; Develop written business
correspondence, Social Media marketing & promotion, creative cuisine with food & wine paring expertise,
photography, Payroll accounting, extensive internet research/task experience.