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Casey Kloese is a hospitality professional with experience as a server specializing in craft beers and fine wines. They have over 5 years of experience in food and beverage service, most recently at Tribes Alehouse & Grill where they provide sampling and pairing recommendations to over 50 guests daily and process over $1,200 in sales. Casey is also a former head cheerleading coach and expects to graduate in December 2016 with a Bachelor's degree in Hospitality Management with a concentration in Beverage Management from Kendall College.
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RESUME AUGUST 2015
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Toni Willard has 14 years of experience in accounting tasks including accounts receivable, invoicing, payment processing, and assisting with inventory and payroll. She possesses strong organizational, technical, and interpersonal skills along with the ability to quickly solve issues while maintaining accuracy. Her work history includes roles as an accounting clerk, server, and head cashier where she leveraged skills like accounts reconciliation, analytical reasoning, and customer service. She holds a Bachelor's degree in Accounting and certificates in Fundamental Payroll and Bookkeeping.
Resume for Portfolio
Victoria White is seeking a part-time field placement position in the tourism and travel industry, making use of her advanced knowledge of global distribution systems and strong customer service skills. She will soon graduate from Sheridan College with a diploma in tourism and travel. Victoria has over 4 years of experience in customer service and hospitality. She is proficient in social media platforms and presenting ideas creatively. Victoria has strong leadership, teamwork, and communication skills developed through group projects and leadership roles.
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Brianna Gholston has over 5 years of experience in retail management and customer service roles. She holds a Bachelor of Business Administration in Marketing and Management from Texas Tech University. Currently, she is an Executive Team Leader at Target Corporation where she manages over 350 associates and helps generate $82 million in annual sales. Previously, she held management roles at Abercrombie and Fitch and served in various positions including head wait, server, and hostess at Outback Steakhouse.
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- 1. CK CASEY KLOESE Helping you appreciate craft beers and fine wines. caseyjkloese@gmail.com www.linkedin.com/in/casey-kloese 815 351 4388 EXPERIENCE Server (May 2012 – Present) Tribes Alehouse & Grill ; Mokena, IL • Provide 50+ guests with sampling and food pairing recommendations for 42 beers on a daily basis • Individually process food and drink orders totaling $1,200+ in the forms of cash and credit cards • Communicate with culinary staff to ensure efficient, accurate order delivery to tables • Collaborate with management to adjust beverage supplies (straws) to better reflect price point based on industry standards • Represent the brewery at events such as Mokena Brew & Wine Fest, Tribes Annual Golf outing and Brewery Dinners • Recognized for highest sales in 2015 as a result of personal, detail-oriented guest service • Promoted after six months from hostess due to excellent performance evaluations Head Cheerleading Coach (May 2014 – September 2016) Chicago Christian High School; Palos Heights, IL • Motivated 18-24 athletes to achieve personal and athletic goals • Arranged weekly practice and competition schedules • Planned and executed efficient practices five times per week • Organized fundraisers to profit the program at a minimum of $1,500 per year Server (May 2013 – August 2013) Wicks Park Bar & Grille ; Saugatuck, MI • Assisted host or hostess by seating 150+ guests as they arrived and provided menu • Processed food and drink orders for 50+ guests • Operated POS system to relay orders to kitchen and bar, and process payments • Reset tables and clean all work areas EDUCATION Kendall College; Chicago, IL (Expected Degree: December 2016) Bachelor of Arts in Hospitality Management, Concentration: Beverage Management Roosevelt University; Chicago, IL (September 2014 – May 2015) Related course work: Food & Beverage I, Seminar in Hospitality Management: Techniques and Probabilities. BEVERAGE COMPOSITION COMPUTER SKILLS Squirrel Aloha Micros Microsoft Office