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1	
  
THE FUTURE OF THE WORKPLACE
–
April 2015
Prepared for
Are we working today the same way we used to work in the past?
Is technology taking over our lives? And our jobs?
Are we becoming less human? Too technical? More isolated?
3	
  
These are some questions
we’ve tried to answer via
qualitative research
14 in-depth interviews
	
  
Running	
  away	
  from	
  unconven1onal,	
  laboratory	
  
se7ng.	
  We	
  carried	
  discussions	
  where	
  people	
  
felt	
  more	
  comfortable:	
  cafes,	
  restaurants	
  	
  
	
  
Avoiding	
  SkypeJ	
  	
  
	
  
Discussing	
  with	
  open	
  minded	
  people	
  
•  Corporate	
  employees	
  
•  Small	
  /	
  medium	
  business	
  owners	
  or	
  
employees	
  
•  Designers	
  and	
  architects	
  	
  	
  	
  
Various	
  fields	
  of	
  ac1vity:	
  pharmaceu1cals,	
  
FMCG,	
  IT	
  &	
  telecom,	
  retail,	
  design	
  
This is what we’ve discovered throughout discussions
Work conditions are definitely changing
Job time
anytime
FLEXIBILITY MOBILITY
HUMANIZING WORK
No distances
Work as humans
WORK IN HUBS
Design
Sales
Other industry
Actor
AccountantLawyer
YOU
HUB Lateral
thinking
6	
  
WORK FLEXIBILITY
Work	
  at	
  any	
  1me	
  of	
  the	
  day,	
  as	
  long	
  as	
  deadlines	
  are	
  met	
  	
  
	
  
Plan	
  more	
  thoroughly	
  the	
  day,	
  so	
  as	
  to	
  also	
  solve	
  personal	
  
issues.	
  Do	
  not	
  postpone,	
  compromise	
  personal	
  life	
  	
  
	
  
Work	
  in	
  comfortable	
  places,	
  where	
  one	
  can	
  feel	
  more	
  relaxed	
  –	
  
relaxa1on	
  rooms,	
  cafes,	
  hubs	
  	
  
Job time
anytime
7	
  
WORK MOBILITY
	
  
Shorten	
  distances	
  between	
  people,	
  wherever	
  they	
  are	
  in	
  the	
  
world	
  	
  
	
  
Connec1on	
  is	
  borderless	
  	
  
	
  
There	
  is	
  no	
  space	
  limit	
  of	
  the	
  process.	
  One	
  could	
  be	
  in	
  one	
  
place	
  and	
  several	
  places	
  at	
  the	
  same	
  1me	
  	
  
No distances
8	
  
WORK HUMANIZATION
Call	
  conferences	
  are	
  not	
  s1ff	
  and	
  serious	
  anymore.	
  More	
  relaxed,	
  
could	
  hear	
  street	
  noises,	
  car	
  sounds,	
  kids	
  voices	
  as	
  background	
  
sound	
  of	
  business	
  call	
  mee1ngs.	
  Life	
  does	
  not	
  stop	
  in	
  mee1ngs,	
  it	
  
goes	
  on	
  while	
  working	
  	
  
	
  
Social	
  media	
  allows	
  access	
  to	
  humans,	
  not	
  just	
  works	
  colleagues.	
  
People	
  get	
  to	
  know	
  each	
  other	
  as	
  people	
  which	
  makes	
  the	
  
connec1on	
  stronger	
  (or	
  weaker,	
  in	
  case	
  of	
  people	
  incompa1bility	
  L)	
  	
  	
  	
  	
  	
  
Work as
humans
9	
  
WORK IN HUBS
Interdisciplinary	
  offices	
  to	
  encourage	
  lateral	
  thinking	
  	
  
Overcome	
  the	
  limits	
  of	
  my	
  own	
  thinking	
  and	
  competence	
  	
  
Work	
  in	
  complementary	
  teams	
  
	
  	
  	
  	
  	
  	
  
Lateral
thinking
Design
Sales Other
industry
Actor
AccountantLawyer
YOU
HUB
So what is actually changing with the way we work
PAST THE NEW, UPCOMING PRESENT
PEOPLE WORK
PEOPLE
WORK
Life stopped while working
Work put pressure on the individual
and built frustrations and inefficiency
Life goes on, flawlessly, while working
Work is part of life and defines who
I am
And consequences...
PEOPLE
WORK
More freedom
More creativity
More relaxation
BETTER RESULTS
How’s that possible if we live the era of technology? How’s
that possible for people to live more of their life if
everything is so automatized?
That’s ...
Technology does not steal the life of people
Technology gives it back to them
Technology helps people to get back in touch with their humanity
1st PARADOX OF TECHNOLOGY
Technological progress took over the pressure on the human brain to
operate with abstract, logistical, control tasks
And left room for creative, true human thinking
Technology is IQ, while people are EQ. Soft and genius
The 99% perspiration, 1% inspiration is SO OVER
Now INSPIRATION is taking over space of
human brain, grace to technological progress
HOW IS THAT IMPACTING WORKPLACES
From little boxes Endless horizons 	
  TO 	
  
Impact on workplace design
Smaller working areas
Very comfortable chairs,
even personalized Relax
HOMEY
Impact on workplace design
BRAINSTORM
Impact on workplace design
SOCIALISE,
INTERACT
Impact on workplace design
PLAY & RELAX
Impact on workplace design (cont)
NATURE ELEMENTS /
OPEN AIR
Technology
upgraded design
Impact on workplace design (cont)
NATURE-INSPIRED BUILDING ARCHITECTURE
Impact on technology
•  One single device (phone, photo,
computer, tablet)
•  No wires, less plugins, wireless
charger
•  Laptop 360
•  Computer that filter the
huge amount on info /
personal agenda /
personalization
Impact on technology (cont)
•  Minimalism (in size and volume)
•  Touchscreens
•  Design
•  Increasing hardware capacity for
video storage
No doubt that technological progress has freed people
creativity
Technology does not replace people.
Technology frees them for becoming creative. The emergence of design
follows technological progress
Design is the product of the human creative brain, while technology is
the product of artificial intelligence
2ND PARADOX OF TECHNOLOGY
Smarter
Faster
Accurate
Lighter
Easier
TECHNOLOGY
Homey
Nature
Playful
Relaxed
Enliven
DESIGN
done by machines inspired by humans
ARTIFICIAL
INTELLIGENCE
GENUINE CREATIVITY
+
Visual
Art Freedom
Control
Order
Abstract
extroversion
introversion
individual
collective
DESIGN
TECHNOLOGY
Artificial
Intelligence
Genuine
creativity
THE MORE TECHNOLOGIGAL WE LIVE, THE MORE HUMAN WE ARE
THE MORE TECHNOLOGY ADVANCES, THE MORE CREATIVE WE BECOME
THE MORE THE TECHNOLOGY RELEASES US FROM MECHANICAL CHORES,
THE MORE TIME WE HAVE FOR LIVING
THE AMOUNT OF GOOD AND BAD IN THE WORLD IS CONSTANT
WHEN SOMETHING GOOD COMES UP, THE NEGATIVE ALSO ARISES
It is up on us, the humans, to chose on
what to focus
Technology will follow us through this new
journey
Now you know!
www.unlockers.ro
www.facebook.com/UnlockResearch
www.unlock-research.com
Thank you!

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The Future of Workplace Flexibility and Humanization

  • 1. 1   THE FUTURE OF THE WORKPLACE – April 2015 Prepared for
  • 2. Are we working today the same way we used to work in the past? Is technology taking over our lives? And our jobs? Are we becoming less human? Too technical? More isolated?
  • 3. 3   These are some questions we’ve tried to answer via qualitative research 14 in-depth interviews   Running  away  from  unconven1onal,  laboratory   se7ng.  We  carried  discussions  where  people   felt  more  comfortable:  cafes,  restaurants       Avoiding  SkypeJ       Discussing  with  open  minded  people   •  Corporate  employees   •  Small  /  medium  business  owners  or   employees   •  Designers  and  architects         Various  fields  of  ac1vity:  pharmaceu1cals,   FMCG,  IT  &  telecom,  retail,  design  
  • 4. This is what we’ve discovered throughout discussions
  • 5. Work conditions are definitely changing Job time anytime FLEXIBILITY MOBILITY HUMANIZING WORK No distances Work as humans WORK IN HUBS Design Sales Other industry Actor AccountantLawyer YOU HUB Lateral thinking
  • 6. 6   WORK FLEXIBILITY Work  at  any  1me  of  the  day,  as  long  as  deadlines  are  met       Plan  more  thoroughly  the  day,  so  as  to  also  solve  personal   issues.  Do  not  postpone,  compromise  personal  life       Work  in  comfortable  places,  where  one  can  feel  more  relaxed  –   relaxa1on  rooms,  cafes,  hubs     Job time anytime
  • 7. 7   WORK MOBILITY   Shorten  distances  between  people,  wherever  they  are  in  the   world       Connec1on  is  borderless       There  is  no  space  limit  of  the  process.  One  could  be  in  one   place  and  several  places  at  the  same  1me     No distances
  • 8. 8   WORK HUMANIZATION Call  conferences  are  not  s1ff  and  serious  anymore.  More  relaxed,   could  hear  street  noises,  car  sounds,  kids  voices  as  background   sound  of  business  call  mee1ngs.  Life  does  not  stop  in  mee1ngs,  it   goes  on  while  working       Social  media  allows  access  to  humans,  not  just  works  colleagues.   People  get  to  know  each  other  as  people  which  makes  the   connec1on  stronger  (or  weaker,  in  case  of  people  incompa1bility  L)             Work as humans
  • 9. 9   WORK IN HUBS Interdisciplinary  offices  to  encourage  lateral  thinking     Overcome  the  limits  of  my  own  thinking  and  competence     Work  in  complementary  teams               Lateral thinking Design Sales Other industry Actor AccountantLawyer YOU HUB
  • 10. So what is actually changing with the way we work PAST THE NEW, UPCOMING PRESENT PEOPLE WORK PEOPLE WORK Life stopped while working Work put pressure on the individual and built frustrations and inefficiency Life goes on, flawlessly, while working Work is part of life and defines who I am
  • 11. And consequences... PEOPLE WORK More freedom More creativity More relaxation BETTER RESULTS
  • 12. How’s that possible if we live the era of technology? How’s that possible for people to live more of their life if everything is so automatized? That’s ... Technology does not steal the life of people Technology gives it back to them Technology helps people to get back in touch with their humanity 1st PARADOX OF TECHNOLOGY
  • 13. Technological progress took over the pressure on the human brain to operate with abstract, logistical, control tasks And left room for creative, true human thinking Technology is IQ, while people are EQ. Soft and genius The 99% perspiration, 1% inspiration is SO OVER Now INSPIRATION is taking over space of human brain, grace to technological progress
  • 14. HOW IS THAT IMPACTING WORKPLACES From little boxes Endless horizons  TO  
  • 15. Impact on workplace design Smaller working areas Very comfortable chairs, even personalized Relax HOMEY
  • 16. Impact on workplace design BRAINSTORM
  • 17. Impact on workplace design SOCIALISE, INTERACT
  • 18. Impact on workplace design PLAY & RELAX
  • 19. Impact on workplace design (cont) NATURE ELEMENTS / OPEN AIR Technology upgraded design
  • 20. Impact on workplace design (cont) NATURE-INSPIRED BUILDING ARCHITECTURE
  • 21. Impact on technology •  One single device (phone, photo, computer, tablet) •  No wires, less plugins, wireless charger •  Laptop 360 •  Computer that filter the huge amount on info / personal agenda / personalization
  • 22. Impact on technology (cont) •  Minimalism (in size and volume) •  Touchscreens •  Design •  Increasing hardware capacity for video storage
  • 23. No doubt that technological progress has freed people creativity Technology does not replace people. Technology frees them for becoming creative. The emergence of design follows technological progress Design is the product of the human creative brain, while technology is the product of artificial intelligence 2ND PARADOX OF TECHNOLOGY
  • 26. THE MORE TECHNOLOGIGAL WE LIVE, THE MORE HUMAN WE ARE THE MORE TECHNOLOGY ADVANCES, THE MORE CREATIVE WE BECOME THE MORE THE TECHNOLOGY RELEASES US FROM MECHANICAL CHORES, THE MORE TIME WE HAVE FOR LIVING
  • 27. THE AMOUNT OF GOOD AND BAD IN THE WORLD IS CONSTANT WHEN SOMETHING GOOD COMES UP, THE NEGATIVE ALSO ARISES It is up on us, the humans, to chose on what to focus Technology will follow us through this new journey