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Design
for
aging
Carina Ngai
Product Design Lead
Inflection, LLC
Redwood City, CA
@caweena #aging15
March 11h
, 2013
About me:
Product Design Lead / Inflection
Design Futurist / Samsung
Experience Designer / Adobe
The aging population in the US is
large, growing, with a lot of
influence socially and economically.
People are now living...
How society sees them
Who they really are
Who they really are
Who they really are
Who they really are
One-third of all surgeons
are over the age of 55
American College of Surgeons 2010
Who they really are
Aging is not to
be generalized
Current landscape for
the senior products
1. Safe Surveillance
Aging in place / Assisted living
Smart sensors GE-Intel QuietCare® Sonamba
SilverPlus
BAM Labs Smart ...
2. Memory Aids
Glow Caps MedCenter Pill reminder Chumby
3. S.O.S
4. Oversimplified Tech.
PDA/Tablet Concept Babysits Old People
[Concepts]
5. Assistive tech.
Color palette for seniors?
Grandmother
84 years old
Grandmother
84 years old
Walking cane
Grandmother
84 years old
Walking cane
Grandmother
84 years old
Walking cane
Trekking poles
“I am not Old”
ms. Green, 64
Design for our
future-selves
Design
exercise
Design for your future-self
Examine our perception in future
aspirations, desires & technology.
Outcome:
1...
No/Little
Decline
Moderate
Decline
Decline
EMOTION
SEMANTIC SELECTIVE
EPISODIC DIVIDED
PROCEDURAL
VISION
AUDIO
TOUCH
PROSP...
TOP 5 Insight in
Design for Aging
Insight #1
Look at the peripherals
Emotional
Well-being
Physical
well-being
Personal
community
Professional
community
Religious
group
Doctors
Nurses
Spouse
C...
Insight #2
Rise of Sandwich Generations
Open-Faced Sandwich
Open-Faced Sandwich
Sandwich
Open-Faced Sandwich
Sandwich
Club Sandwich
Open-Faced Sandwich
Sandwich
Club Sandwich
Multi-generational
Families
Adoption of Technology is
driven significantly by access
Insight #3
Aging in place is more
than accessibility
aka. Independent Living
Smart Homes
sensors, architecture, layout
home safety, accessibility
=
=
Lifetime of cherished objects
Memories
Daily rituals
= Identity
senors
ramp
Design for the
spaces in between
Design for the
spaces in between
Design for the
spaces in between
Design for the
spaces in between
Design for the
spaces in between
COMMUNITY
Insight #4
Interdependence,
not just independence
COMMUNITY
Socialize, entertain, friends
Croquet club in Tokyo, Japan A weekend meet up with friends, Portugal
Social Interactions
Insight #5
Wellness ≠ Health
Wellness is a state of complete
physical, mental, and social
well-being, and not merely
the absence of disease.
More than
...
Dimensions of Wellness
physical, spiritual, emotional,
environmental, occupational,
social, intellectual
1. companionship
2. establishing a routine
3. exercise
4. less stress
5. getting out
6. making new friends
7. expose to ne...
Can we translate this into....
Architecture?
Can we translate this into....
Healthcare ?
Can we translate this into....
Mobile
Technology?
Mobile Phone
Bigger Buttons
Bigger Screens
Bigger Buttons
Bigger Screens
Emotional
Social
Aging is not a disability.
It’s a part of normal life cycle that
we will all experience.
See beyond the cliché...
to design for PEOPLE,
not users...
to build a future that you would
like to be in as well.
Special thanks to: Inspired by:
Dhana Dhanasarnsombat
Samsung UXCA
USA
Sean Donahue
Research Centered Design,
USA
THANK YOU. Carina Ngai
@caweena #aging15
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
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SXSW2013: Design for Aging, Your Future-Self Slide 1 SXSW2013: Design for Aging, Your Future-Self Slide 2 SXSW2013: Design for Aging, Your Future-Self Slide 3 SXSW2013: Design for Aging, Your Future-Self Slide 4 SXSW2013: Design for Aging, Your Future-Self Slide 5 SXSW2013: Design for Aging, Your Future-Self Slide 6 SXSW2013: Design for Aging, Your Future-Self Slide 7 SXSW2013: Design for Aging, Your Future-Self Slide 8 SXSW2013: Design for Aging, Your Future-Self Slide 9 SXSW2013: Design for Aging, Your Future-Self Slide 10 SXSW2013: Design for Aging, Your Future-Self Slide 11 SXSW2013: Design for Aging, Your Future-Self Slide 12 SXSW2013: Design for Aging, Your Future-Self Slide 13 SXSW2013: Design for Aging, Your Future-Self Slide 14 SXSW2013: Design for Aging, Your Future-Self Slide 15 SXSW2013: Design for Aging, Your Future-Self Slide 16 SXSW2013: Design for Aging, Your Future-Self Slide 17 SXSW2013: Design for Aging, Your Future-Self Slide 18 SXSW2013: Design for Aging, Your Future-Self Slide 19 SXSW2013: Design for Aging, Your Future-Self Slide 20 SXSW2013: Design for Aging, Your Future-Self Slide 21 SXSW2013: Design for Aging, Your Future-Self Slide 22 SXSW2013: Design for Aging, Your Future-Self Slide 23 SXSW2013: Design for Aging, Your Future-Self Slide 24 SXSW2013: Design for Aging, Your Future-Self Slide 25 SXSW2013: Design for Aging, Your Future-Self Slide 26 SXSW2013: Design for Aging, Your Future-Self Slide 27 SXSW2013: Design for Aging, Your Future-Self Slide 28 SXSW2013: Design for Aging, Your Future-Self Slide 29 SXSW2013: Design for Aging, Your Future-Self Slide 30 SXSW2013: Design for Aging, Your Future-Self Slide 31 SXSW2013: Design for Aging, Your Future-Self Slide 32 SXSW2013: Design for Aging, Your Future-Self Slide 33 SXSW2013: Design for Aging, Your Future-Self Slide 34 SXSW2013: Design for Aging, Your Future-Self Slide 35 SXSW2013: Design for Aging, Your Future-Self Slide 36 SXSW2013: Design for Aging, Your Future-Self Slide 37 SXSW2013: Design for Aging, Your Future-Self Slide 38 SXSW2013: Design for Aging, Your Future-Self Slide 39 SXSW2013: Design for Aging, Your Future-Self Slide 40 SXSW2013: Design for Aging, Your Future-Self Slide 41 SXSW2013: Design for Aging, Your Future-Self Slide 42 SXSW2013: Design for Aging, Your Future-Self Slide 43 SXSW2013: Design for Aging, Your Future-Self Slide 44 SXSW2013: Design for Aging, Your Future-Self Slide 45 SXSW2013: Design for Aging, Your Future-Self Slide 46 SXSW2013: Design for Aging, Your Future-Self Slide 47 SXSW2013: Design for Aging, Your Future-Self Slide 48 SXSW2013: Design for Aging, Your Future-Self Slide 49 SXSW2013: Design for Aging, Your Future-Self Slide 50 SXSW2013: Design for Aging, Your Future-Self Slide 51 SXSW2013: Design for Aging, Your Future-Self Slide 52 SXSW2013: Design for Aging, Your Future-Self Slide 53 SXSW2013: Design for Aging, Your Future-Self Slide 54 SXSW2013: Design for Aging, Your Future-Self Slide 55 SXSW2013: Design for Aging, Your Future-Self Slide 56 SXSW2013: Design for Aging, Your Future-Self Slide 57 SXSW2013: Design for Aging, Your Future-Self Slide 58 SXSW2013: Design for Aging, Your Future-Self Slide 59 SXSW2013: Design for Aging, Your Future-Self Slide 60 SXSW2013: Design for Aging, Your Future-Self Slide 61 SXSW2013: Design for Aging, Your Future-Self Slide 62 SXSW2013: Design for Aging, Your Future-Self Slide 63 SXSW2013: Design for Aging, Your Future-Self Slide 64 SXSW2013: Design for Aging, Your Future-Self Slide 65 SXSW2013: Design for Aging, Your Future-Self Slide 66 SXSW2013: Design for Aging, Your Future-Self Slide 67 SXSW2013: Design for Aging, Your Future-Self Slide 68 SXSW2013: Design for Aging, Your Future-Self Slide 69 SXSW2013: Design for Aging, Your Future-Self Slide 70 SXSW2013: Design for Aging, Your Future-Self Slide 71 SXSW2013: Design for Aging, Your Future-Self Slide 72
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SXSW2013: Design for Aging, Your Future-Self

The stereotypical product image for seniors entails bigger buttons, bigger text, and bigger screens. When it comes to designing for the elderly, it is not necessary to dumb down technologies. In this talk, I'm taking a different perspective on aging: Rather than focusing on their disabilities such as loss of vision/hearing/memory, let's look into the rich dimensions of their lives, their surrounding communities, and discuss how design can contribute in this domain.

Let's move beyond usability, and introduce “Design for Aging” as a process of innovation. This presentation includes approach on design research, and my thoughts behind the emerging trends on aging. I've also included some discovery on the aging populations' inspirations, aspirations, values and challenges to their daily lives.

This talk plans to introduce you to "Inclusive Design", inspire you to take on different lenses, and offer plenty of design opportunities in the domain of aging.

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SXSW2013: Design for Aging, Your Future-Self

  1. Design for aging Carina Ngai Product Design Lead Inflection, LLC Redwood City, CA @caweena #aging15 March 11h , 2013
  2. About me: Product Design Lead / Inflection Design Futurist / Samsung Experience Designer / Adobe
  3. The aging population in the US is large, growing, with a lot of influence socially and economically. People are now living longer; nearly 80% of the population now lives past the age of 65.
  4. How society sees them
  5. Who they really are
  6. Who they really are
  7. Who they really are
  8. Who they really are
  9. One-third of all surgeons are over the age of 55 American College of Surgeons 2010 Who they really are
  10. Aging is not to be generalized
  11. Current landscape for the senior products
  12. 1. Safe Surveillance Aging in place / Assisted living Smart sensors GE-Intel QuietCare® Sonamba SilverPlus BAM Labs Smart Bed
  13. 2. Memory Aids Glow Caps MedCenter Pill reminder Chumby
  14. 3. S.O.S
  15. 4. Oversimplified Tech. PDA/Tablet Concept Babysits Old People [Concepts]
  16. 5. Assistive tech.
  17. Color palette for seniors?
  18. Grandmother 84 years old
  19. Grandmother 84 years old Walking cane
  20. Grandmother 84 years old Walking cane
  21. Grandmother 84 years old Walking cane Trekking poles
  22. “I am not Old” ms. Green, 64
  23. Design for our future-selves
  24. Design exercise Design for your future-self Examine our perception in future aspirations, desires & technology. Outcome: 1. There are not much changes that we perceive in ourselves in the fu- ture. 2. People generally have a positive outlook in their lives. 3. Future desired items are a manifestation of how we view the current world. - Draw a picture of yourself now on the left and when you’re 65 on the right. - List 20 items of desire of needs when you’re 65
  25. No/Little Decline Moderate Decline Decline EMOTION SEMANTIC SELECTIVE EPISODIC DIVIDED PROCEDURAL VISION AUDIO TOUCH PROSPECTIVE SHORT-TERM MEMORY MOVEMENT CONTROL LONG-TERM MEMORY PERCEPTION COGNITION ACTION ATTENTION Capabilities Changes
  26. TOP 5 Insight in Design for Aging
  27. Insight #1 Look at the peripherals
  28. Emotional Well-being Physical well-being Personal community Professional community Religious group Doctors Nurses Spouse Care GivierPostman Gardener Friends Community Center Interest GroupOther family members Grandchildrens Salon Stylists Specialists Neighbors Support system for seniors
  29. Insight #2 Rise of Sandwich Generations
  30. Open-Faced Sandwich
  31. Open-Faced Sandwich Sandwich
  32. Open-Faced Sandwich Sandwich Club Sandwich
  33. Open-Faced Sandwich Sandwich Club Sandwich Multi-generational Families
  34. Adoption of Technology is driven significantly by access
  35. Insight #3 Aging in place is more than accessibility
  36. aka. Independent Living Smart Homes sensors, architecture, layout home safety, accessibility
  37. =
  38. = Lifetime of cherished objects Memories Daily rituals
  39. = Identity
  40. senors ramp
  41. Design for the spaces in between
  42. Design for the spaces in between
  43. Design for the spaces in between
  44. Design for the spaces in between
  45. Design for the spaces in between
  46. COMMUNITY
  47. Insight #4 Interdependence, not just independence
  48. COMMUNITY Socialize, entertain, friends
  49. Croquet club in Tokyo, Japan A weekend meet up with friends, Portugal Social Interactions
  50. Insight #5 Wellness ≠ Health
  51. Wellness is a state of complete physical, mental, and social well-being, and not merely the absence of disease. More than mHealth, monitoring, tracking...
  52. Dimensions of Wellness physical, spiritual, emotional, environmental, occupational, social, intellectual
  53. 1. companionship 2. establishing a routine 3. exercise 4. less stress 5. getting out 6. making new friends 7. expose to new interest 8. security 9. feel needed 10. sense of purpose Top Ten Wellness Goals for Seniors
  54. Can we translate this into.... Architecture?
  55. Can we translate this into.... Healthcare ?
  56. Can we translate this into.... Mobile Technology?
  57. Mobile Phone
  58. Bigger Buttons Bigger Screens
  59. Bigger Buttons Bigger Screens Emotional Social
  60. Aging is not a disability.
  61. It’s a part of normal life cycle that we will all experience.
  62. See beyond the cliché...
  63. to design for PEOPLE, not users...
  64. to build a future that you would like to be in as well.
  65. Special thanks to: Inspired by: Dhana Dhanasarnsombat Samsung UXCA USA Sean Donahue Research Centered Design, USA
  66. THANK YOU. Carina Ngai @caweena #aging15
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The stereotypical product image for seniors entails bigger buttons, bigger text, and bigger screens. When it comes to designing for the elderly, it is not necessary to dumb down technologies. In this talk, I'm taking a different perspective on aging: Rather than focusing on their disabilities such as loss of vision/hearing/memory, let's look into the rich dimensions of their lives, their surrounding communities, and discuss how design can contribute in this domain. Let's move beyond usability, and introduce “Design for Aging” as a process of innovation. This presentation includes approach on design research, and my thoughts behind the emerging trends on aging. I've also included some discovery on the aging populations' inspirations, aspirations, values and challenges to their daily lives. This talk plans to introduce you to "Inclusive Design", inspire you to take on different lenses, and offer plenty of design opportunities in the domain of aging.

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