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Design for aging Carina Ngai Product Design Lead Inflection, LLC Redwood City, CA @caweena #aging15 March 11h , 2013
About me: Product Design Lead / Inflection Design Futurist / Samsung Experience Designer / Adobe
The aging population in the US is large, growing, with a lot of influence socially and economically. People are now living...
How society sees them
Who they really are
Who they really are
Who they really are
Who they really are
One-third of all surgeons are over the age of 55 American College of Surgeons 2010 Who they really are
Aging is not to be generalized
Current landscape for the senior products
1. Safe Surveillance Aging in place / Assisted living Smart sensors GE-Intel QuietCare® Sonamba SilverPlus BAM Labs Smart ...
2. Memory Aids Glow Caps MedCenter Pill reminder Chumby
3. S.O.S
4. Oversimplified Tech. PDA/Tablet Concept Babysits Old People [Concepts]
5. Assistive tech.
Color palette for seniors?
Grandmother 84 years old
Grandmother 84 years old Walking cane
Grandmother 84 years old Walking cane
Grandmother 84 years old Walking cane Trekking poles
“I am not Old” ms. Green, 64
Design for our future-selves
Design exercise Design for your future-self Examine our perception in future aspirations, desires & technology. Outcome: 1...
No/Little Decline Moderate Decline Decline EMOTION SEMANTIC SELECTIVE EPISODIC DIVIDED PROCEDURAL VISION AUDIO TOUCH PROSP...
TOP 5 Insight in Design for Aging
Insight #1 Look at the peripherals
Emotional Well-being Physical well-being Personal community Professional community Religious group Doctors Nurses Spouse C...
Insight #2 Rise of Sandwich Generations
Open-Faced Sandwich
Open-Faced Sandwich Sandwich
Open-Faced Sandwich Sandwich Club Sandwich
Open-Faced Sandwich Sandwich Club Sandwich Multi-generational Families
Adoption of Technology is driven significantly by access
Insight #3 Aging in place is more than accessibility
aka. Independent Living Smart Homes sensors, architecture, layout home safety, accessibility
=
= Lifetime of cherished objects Memories Daily rituals
= Identity
senors ramp
Design for the spaces in between
Design for the spaces in between
Design for the spaces in between
Design for the spaces in between
Design for the spaces in between
COMMUNITY
Insight #4 Interdependence, not just independence
COMMUNITY Socialize, entertain, friends
Croquet club in Tokyo, Japan A weekend meet up with friends, Portugal Social Interactions
Insight #5 Wellness ≠ Health
Wellness is a state of complete physical, mental, and social well-being, and not merely the absence of disease. More than ...
Dimensions of Wellness physical, spiritual, emotional, environmental, occupational, social, intellectual
1. companionship 2. establishing a routine 3. exercise 4. less stress 5. getting out 6. making new friends 7. expose to ne...
Can we translate this into.... Architecture?
Can we translate this into.... Healthcare ?
Can we translate this into.... Mobile Technology?
Mobile Phone
Bigger Buttons Bigger Screens
Bigger Buttons Bigger Screens Emotional Social
Aging is not a disability.
It’s a part of normal life cycle that we will all experience.
See beyond the cliché...
to design for PEOPLE, not users...
to build a future that you would like to be in as well.
Special thanks to: Inspired by: Dhana Dhanasarnsombat Samsung UXCA USA Sean Donahue Research Centered Design, USA
THANK YOU. Carina Ngai @caweena #aging15
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
SXSW2013: Design for Aging, Your Future-Self
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SXSW2013: Design for Aging, Your Future-Self

Design, Health & Medicine, Education
Mar. 24, 2013
56,060 views

The stereotypical product image for seniors entails bigger buttons, bigger text, and bigger screens. When it comes to designing for the elderly, it is not necessary to dumb down technologies. In this talk, I'm taking a different perspective on aging: Rather than focusing on their disabilities such as loss of vision/hearing/memory, let's look into the rich dimensions of their lives, their surrounding communities, and discuss how design can contribute in this domain.

Let's move beyond usability, and introduce “Design for Aging” as a process of innovation. This presentation includes approach on design research, and my thoughts behind the emerging trends on aging. I've also included some discovery on the aging populations' inspirations, aspirations, values and challenges to their daily lives.

This talk plans to introduce you to "Inclusive Design", inspire you to take on different lenses, and offer plenty of design opportunities in the domain of aging.

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SXSW2013: Design for Aging, Your Future-Self

  1. Design for aging Carina Ngai Product Design Lead Inflection, LLC Redwood City, CA @caweena #aging15 March 11h , 2013
  2. About me: Product Design Lead / Inflection Design Futurist / Samsung Experience Designer / Adobe
  3. The aging population in the US is large, growing, with a lot of influence socially and economically. People are now living longer; nearly 80% of the population now lives past the age of 65.
  4. How society sees them
  5. Who they really are
  6. Who they really are
  7. Who they really are
  8. Who they really are
  9. One-third of all surgeons are over the age of 55 American College of Surgeons 2010 Who they really are
  10. Aging is not to be generalized
  11. Current landscape for the senior products
  12. 1. Safe Surveillance Aging in place / Assisted living Smart sensors GE-Intel QuietCare® Sonamba SilverPlus BAM Labs Smart Bed
  13. 2. Memory Aids Glow Caps MedCenter Pill reminder Chumby
  14. 3. S.O.S
  15. 4. Oversimplified Tech. PDA/Tablet Concept Babysits Old People [Concepts]
  16. 5. Assistive tech.
  17. Color palette for seniors?
  18. Grandmother 84 years old
  19. Grandmother 84 years old Walking cane
  20. Grandmother 84 years old Walking cane
  21. Grandmother 84 years old Walking cane Trekking poles
  22. “I am not Old” ms. Green, 64
  23. Design for our future-selves
  24. Design exercise Design for your future-self Examine our perception in future aspirations, desires & technology. Outcome: 1. There are not much changes that we perceive in ourselves in the fu- ture. 2. People generally have a positive outlook in their lives. 3. Future desired items are a manifestation of how we view the current world. - Draw a picture of yourself now on the left and when you’re 65 on the right. - List 20 items of desire of needs when you’re 65
  25. No/Little Decline Moderate Decline Decline EMOTION SEMANTIC SELECTIVE EPISODIC DIVIDED PROCEDURAL VISION AUDIO TOUCH PROSPECTIVE SHORT-TERM MEMORY MOVEMENT CONTROL LONG-TERM MEMORY PERCEPTION COGNITION ACTION ATTENTION Capabilities Changes
  26. TOP 5 Insight in Design for Aging
  27. Insight #1 Look at the peripherals
  28. Emotional Well-being Physical well-being Personal community Professional community Religious group Doctors Nurses Spouse Care GivierPostman Gardener Friends Community Center Interest GroupOther family members Grandchildrens Salon Stylists Specialists Neighbors Support system for seniors
  29. Insight #2 Rise of Sandwich Generations
  30. Open-Faced Sandwich
  31. Open-Faced Sandwich Sandwich
  32. Open-Faced Sandwich Sandwich Club Sandwich
  33. Open-Faced Sandwich Sandwich Club Sandwich Multi-generational Families
  34. Adoption of Technology is driven significantly by access
  35. Insight #3 Aging in place is more than accessibility
  36. aka. Independent Living Smart Homes sensors, architecture, layout home safety, accessibility
  37. =
  38. = Lifetime of cherished objects Memories Daily rituals
  39. = Identity
  40. senors ramp
  41. Design for the spaces in between
  42. Design for the spaces in between
  43. Design for the spaces in between
  44. Design for the spaces in between
  45. Design for the spaces in between
  46. COMMUNITY
  47. Insight #4 Interdependence, not just independence
  48. COMMUNITY Socialize, entertain, friends
  49. Croquet club in Tokyo, Japan A weekend meet up with friends, Portugal Social Interactions
  50. Insight #5 Wellness ≠ Health
  51. Wellness is a state of complete physical, mental, and social well-being, and not merely the absence of disease. More than mHealth, monitoring, tracking...
  52. Dimensions of Wellness physical, spiritual, emotional, environmental, occupational, social, intellectual
  53. 1. companionship 2. establishing a routine 3. exercise 4. less stress 5. getting out 6. making new friends 7. expose to new interest 8. security 9. feel needed 10. sense of purpose Top Ten Wellness Goals for Seniors
  54. Can we translate this into.... Architecture?
  55. Can we translate this into.... Healthcare ?
  56. Can we translate this into.... Mobile Technology?
  57. Mobile Phone
  58. Bigger Buttons Bigger Screens
  59. Bigger Buttons Bigger Screens Emotional Social
  60. Aging is not a disability.
  61. It’s a part of normal life cycle that we will all experience.
  62. See beyond the cliché...
  63. to design for PEOPLE, not users...
  64. to build a future that you would like to be in as well.
  65. Special thanks to: Inspired by: Dhana Dhanasarnsombat Samsung UXCA USA Sean Donahue Research Centered Design, USA
  66. THANK YOU. Carina Ngai @caweena #aging15

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The stereotypical product image for seniors entails bigger buttons, bigger text, and bigger screens. When it comes to designing for the elderly, it is not necessary to dumb down technologies. In this talk, I'm taking a different perspective on aging: Rather than focusing on their disabilities such as loss of vision/hearing/memory, let's look into the rich dimensions of their lives, their surrounding communities, and discuss how design can contribute in this domain. Let's move beyond usability, and introduce “Design for Aging” as a process of innovation. This presentation includes approach on design research, and my thoughts behind the emerging trends on aging. I've also included some discovery on the aging populations' inspirations, aspirations, values and challenges to their daily lives. This talk plans to introduce you to "Inclusive Design", inspire you to take on different lenses, and offer plenty of design opportunities in the domain of aging.

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