DevOps FUSION and FUSION 15 conferences were held in New Orleans from November 1-4, 2015. Top tweets from attendees emphasized adapting ITIL practices to the current era, focusing on feelings when persuading subordinates and thoughts when persuading superiors, and prioritizing the rate of internal over external change. The conferences also highlighted avoiding interrupt-driven work and ensuring technologies support business goals.

1. Top Tweets from
#DevOps15 and #SMFUSION15

2. Top Tweets
DevOps FUSION and FUSION 15 were held in
New Orleans, November 1-4, 2015.
Here are some of the top tweets on the
#DevOps15 and #SMFUSION15 hashtags.

3. #DevOps15
You will always have interrupt-driven work.
Don't turn non-interrupt-driven work into
more interrupt-driven work.
@CharlesTBetz #DevOps15
https://twitter.com/royatkinson/status/660832043404673026

4. #DevOps15
ITIL was created for a different age - it must
be adapted to this era. Wise advice. @benr
#devops15 #agileservicemanagement
https://twitter.com/itsm_jayne/status/660854682454114304

5. #SMFUSION15
High power people lean on their own
perspective more so than low power
people. @keshawnhughes #SMFUSION15
https://twitter.com/keshawnhughes/status/661205475824812032

6. #SMFUSION15
It's not IT and "the business," it's just us.
@gtsanker #SMFUSION15 #ITSM
https://twitter.com/royatkinson/status/661952848436006917

7. #SMFUSION15
Innovation is not what you do after your
work gets done, it's how we do our
work. @RobertBTucker #SMFUSION15
https://twitter.com/royatkinson/status/661564590669434880

8. #SMFUSION15
"If we let the technologies become the
focus, we have missed the
point.” @Gilthoniel4 #SMFUSION15 #ITSM
https://twitter.com/samanage/status/661584601794654208

9. #SMFUSION15
To recap: persuade down = focus on
feelings; persuade up = focus on
thoughts. #SMFUSION15
https://twitter.com/jasonstonehouse/status/661207136945496064

10. #SMFUSION15
People say they spend about 40% of their
work convincing or persuading people.
@DanielPink #SMFUSION15
https://twitter.com/metricnet/status/661196939048816640

11. #SMFUSION15
If the rate of change outside your company
is faster than the rate of change inside,
disruption lies ahead. @RobertBTucker
#SMFUSION15
https://twitter.com/RoyAtkinson/status/661561081194655744

12. #DevOps15
Velocity and agility are not the same thing.
Agility is not enough. Need speed with
direction. @TroyDuMoulin #lean #devops15
https://twitter.com/ITSM_Jayne/status/660868387367575553

13. #DevOps15
The HiPPO's Highest Paid Persons Opinion
is as good as flipping a coin
@CharlesTBetz #DevOps15
https://twitter.com/VigilantGuy/status/660830952424275968

14. #SMFUSION15
Remove waste. Don't be the organisation
that has to create a service desk to tell
which service desk to call. @TroyDuMoulin
#SMFUSION15
https://twitter.com/TristanNZ/status/661248679345569794

15. #SMFUSION15
When persuading down, our tendency is to
increase power ("Just do it."). Use the
inverse to be more effective. @DanielPink
#SMFUSION15
https://twitter.com/thaSalsa/status/661206114587930626

16. Already looking forward to
FUSION16!