The document summarizes the development of Vanuatu's National ICT Policy. It provides background on ICTs and their importance for development. It outlines objectives of the policy including promoting economic growth, education, and governance. It also reviews Vanuatu's existing ICT infrastructure developments, legal frameworks, and examples of ICT initiatives and their impacts in sectors like education, banking, and government services.

1. Development of the National ICT Policy
Republic of Vanuatu
Development of the National ICT
Policy
Fred Samuel, Government Chief Information Officer
Port Vila, April 2013
The Government
of The Republic
of Vanuatu

2. Development of the National ICT Policy
Republic of Vanuatu
International and
Regional
Perspective
1

3. Development of the National ICT Policy
Republic of Vanuatu
2
What are ICTs?
• “Information and communication technologies
(„ICTs‟) are basically information handling tools – a
varied set of goods, applications and services that
are used to produce, store, process, distribute and
exchange information.
• They include the „old‟ ICTs of radio, television and
telephone, and the „new‟ ICTs of computers, satellite
and wireless technology and the internet.”
Source: UNDP Essentials No. 5, UNDP Evaluation Office, September 2001

4. Development of the National ICT Policy
Republic of Vanuatu
3
Old ICTs
Source: http://indieambassador.com, http://onlyhdwallpapers.com, http://www.codinghorror.com

5. Development of the National ICT Policy
Republic of Vanuatu
4
New ICTs
Source: ITU
Devices
Networks /
Infrastructure
Applications /
Services

6. Development of the National ICT Policy
Republic of Vanuatu
5
Why ICTs are Important?
Resolution 67/195 of the UN GA (2012):
“1. Recognizes that information and communications
technologies have the potential to provide new solutions to
development challenges, particularly in the context of
globalization, and can foster sustained, inclusive and
equitable economic growth and sustainable development,
competitiveness, access to information and knowledge,
poverty eradication and social inclusion that will help to
expedite the integration of all countries, especially
developing countries, in particular the least developed
countries, into the global economy”

7. Development of the National ICT Policy
Republic of Vanuatu
6
Why ICTs are Important?
Pacific ICT Ministers‟ Wellington Declaration (2006):
“2. We recognise that information and communication
technologies (ICTs), while not an end in themselves, have
a key role as a basis for economic development, while also
promoting and enhancing social cohesion, cultural
enrichment and environmental conservation;”
“3. While the Pacific region faces a number of obstacles to
the effective deployment of communications and other
infrastructure, we acknowledge that the region also stands
to benefit enormously from the effective use of ICTs”

8. Development of the National ICT Policy
Republic of Vanuatu
7
Source: The Economist, Jan 5th 2013
How Important
are ICTs?

9. Development of the National ICT Policy
Republic of Vanuatu
8
Objectives of the Policy
Millennium Development Goals:
“Target 8.F: In cooperation with the private sector, make
available the benefits of new technologies, especially
information and communications”

10. Development of the National ICT Policy
Republic of Vanuatu
9
Objectives of the Policy
Pacific ICT Ministers‟ Tonga Declaration (2010):
“We will work together to support the advancement of
Pacific countries through improved deployment and use of
ICTs in our societies”

11. Development of the National ICT Policy
Republic of Vanuatu
10
Objectives and Approach
Resolution 67/195 of the UN GA (2012):
“6. Also stresses the important role of Governments in the
design of their national public policies and in the provision
of public services responsive to national needs and
priorities through, inter alia, the effective use of
information and communications technologies, including
on the basis of a multi-stakeholder approach, to support
national development efforts”

12. Development of the National ICT Policy
Republic of Vanuatu
11
Objectives and Approach
Pacific Energy, ICT and Transport Ministers‟ Noumea
Communiqué (2011):
“27. The meeting recognised that national ICT policies are
essential for effective multi-sectoral coordination and
partnerships to fully utilise ICT as a tool for development
and to ensure that national development priorities are
addressed”
“52. […] the meeting encouraged SIS governments to
adopt a more coordinated and planned approach to
developing ICT as a key tool for sustainable development”

13. Development of the National ICT Policy
Republic of Vanuatu
12
Approach of the Policy
Pacific ICT Ministers‟ Tonga Communiqué (2009):
Acknowledged “the need for a strategic approach to the
development and use of these technologies that recognises
the important role of the private sector and the value of
building synergies with developments in other sectors,
including health, education and energy”

14. Development of the National ICT Policy
Republic of Vanuatu
13
Approach of the Policy
Pacific ICT Ministers‟ Tonga Declaration (2010):
“We [...] endorse the concept of „many partners, one team‟
in progressing a more coordinated and coherent approach
to ICT development”

15. Development of the National ICT Policy
Republic of Vanuatu
14
But...
Resolution 67/27 of the UN GA (2012):
“Expressing concern that these technologies and means can
potentially be used for purposes that are inconsistent with the
objectives of maintaining international stability and security and
may adversely affect the integrity of the infrastructure of States
to the detriment of their security in both civil and military
fields,”
“1. Calls upon Member States to promote further at multilateral
levels the consideration of existing and potential threats in the
field of information security, as well as possible strategies to
address the threats emerging in this field, consistent with the
need to preserve the free flow of information”

16. Development of the National ICT Policy
Republic of Vanuatu
15
But…
Pacific ICT Ministers‟ Wellington Declaration (2006):
“Communication Ministers recognise that greater
involvement in the global information society brings both
economic and social benefits and also policy and
regulatory challenges. Strong national ICT policy and
legislative frameworks and effective enforcement regimes
are crucial to protect our citizens, our networks and our
reputation from spam and other e-security threats. We
recognise that these are global concerns and that regional
cooperation is also necessary to strengthen capacity to deal
with spam and wider Internet security concerns.”

17. Development of the National ICT Policy
Republic of Vanuatu
16
Framework for Action on ICT for Development in the Pacific
(Endorsed by the Tonga Declaration, 2010)
Vision: Improved
livelihood of Pacific
communities through
effective utilisation of
ICT

18. Development of the National ICT Policy
Republic of Vanuatu
17
Framework for Action on ICT for Development in the Pacific
Outcome:
Enhanced social
and economic
sustainable
development,
good governance
and security
through better
access and use of
ICT
Goal 1: Access
to affordable
ICT
Goal 2: Efficient
and effective
utilisation of ICT
for sustainable
development
Goal 3:
Adoption of ICT
as a national
priority in PICTs

19. Development of the National ICT Policy
Republic of Vanuatu
18
Framework for Action on ICT for Development in the Pacific
Leadership,
decision‐making
and governance
National‐led
solutions
supported by
regional initiatives
Holistic
coordinated
approach
Bridging the
digital divide
Sustainable
livelihoods,
culture, equity and
gender
Using proven
technologies:
think big, start
small, replicate
fast
Convergence and
multi‐stakeholder
partnership
E-Environment
Availability of ICT
Data
Appropriate
investment in
human capital
Many partners,
one team
Financing,
monitoring and
evaluation
Guiding Principles

20. Development of the National ICT Policy
Republic of Vanuatu
19
Framework for Action on ICT for Development in the Pacific
Themes
1. Leadership,
governance,
coordination and
partnerships
2. ICT policy,
legislation and
regulatory
frameworks
3. ICT human
capacity building
4. ICT
infrastructure
and access
5. International
connectivity
6. Cybersecurity
and ICT
applications
7. Financing,
monitoring and
evaluation

21. Development of the National ICT Policy
Republic of Vanuatu
National
Objectives
20

22. Development of the National ICT Policy
Republic of Vanuatu
21
Vision:
“A Just,
Educated,
Healthy and
Wealthy
Vanuatu”
Strategic Priorities:
“Good governance, growth, jobs,
health, education, infrastructure,
environment, climate change, and
disaster risk management”
Priorities and Action Agenda

23. Development of the National ICT Policy
Republic of Vanuatu
22
ICT and Growth
0.00
0.20
0.40
0.60
0.80
1.00
1.20
1.40
1.60
Fixed Telephony Mobile Telephony Internet Broadband
Percentage-PointIncreasein
EconomicGrowth
Impact of 10 percentage-point increase in penetration of ICTs
High Income Economies Low- and Middle-Income Economies
Source: Qiang (2009) as referred to in World Bank (2009). Information and Communications for Development 2009

24. Development of the National ICT Policy
Republic of Vanuatu
23
How ICT Contributes to Development?
Information
and Services
Anywhere and
Anytime:
Exchange +
Rapid
Processing +
Vast Storage
Education
and Prof.
Developm
ent
Health
Informa-
tion and
Services
Business
and
Market
Informa-
tion
Access to
Markets
(Marke-
ting and
Selling)
Substitu-
ting
Transport
and PostDisaster
Prepared
ness
Democra-
tic
Participa-
ion
Informa-
tion
Entertain-
ment
New
Busines-
ses

25. Development of the National ICT Policy
Republic of Vanuatu
Direct assistance in day-to-day activities
• Remote eye care
• Telemedicine
• Veterinary care with Veterinary
college, using the video conferencing
• Videoconferencing to connect
farmers to an agricultural expert
24
Examples: India IIT Madras
Source: A. Jhunjhunwala, IIT Madras

26. Development of the National ICT Policy
Republic of Vanuatu
25
Examples

27. Development of the National ICT Policy
Republic of Vanuatu
• Enhancing access to education
• Assistance in preparation for high school exams
• Test deployed in 18 villages in India, 757 children a year (March 2006)
• Pass percentage 80% vs. state rural statistics of under 50%
• Almost 100% passed in 14 out of 18 villages
• New sources of income
• Rural Business Process Outsourcing activities
• Administrative
• Data entry, Data formation
• Localization
• Translation, Voice over
• Distributed production enabled
by the Internet
• Embroidery, bags, soap,
banana rope, dry flowers
26
Examples: India IIT Madras
Source: A. Jhunjhunwala, IIT Madras

28. Development of the National ICT Policy
Republic of Vanuatu
•M-PESA (Kenya)
•70% of the adult population
•Conduit for 25% of Kenya‟s GDP
•bKash (Bangladesh)
•2.2 million users
•30,000 retail agents (nearly 1 in 2 villages)
27
Examples: Financial Inclusion via Mobile Money

29. Development of the National ICT Policy
Republic of Vanuatu
What Has Been
Achieved?
28
Examples provided in this section are merely illustrative and not exhaustive. Stakeholders are
encouraged to inform the OGCIO of other examples.

30. Development of the National ICT Policy
Republic of Vanuatu
29
Sector
Reform
Market
Liberali-
zed
OGCIO
– Policy
Body
Regula-
tor
Estab-
lished

31. Development of the National ICT Policy
Republic of Vanuatu
30
Laws governing the
telecommunications
sector
• Telecommunications
and
Radiocommunica-
tions Regulation Act
No. 30 of 2009
• Telecommunications
Act [CAP 206]
• Wireless Telegraph
(Ships) Act [CAP 5]
Electronic
Transactions Act
No. 24 of 2000
• Electronic
transactions
• Legal recognition of
and requirements for
electronic records
• Formation and
validity of electronic
contracts as well as
other communication
of electronic records
• Electronic signatures
• Encryption
• Data protection
• Obligations and
liability of
intermediaries and e-
commerce service
providers
E-Business Act No.
25 of 2000
• Aims to “provide a
robust and
sustainable
environment for the
development and
growth of electronic
business in or that is
associated with
Vanuatu and to
regulate such
electronic business”
(section 2 (1) of the
E-Business Act)
Broadcasting and
Television Act [CAP
214]
• Radio and television
broadcasting
activities
Relatively Elaborate Legal Framework

32. Development of the National ICT Policy
Republic of Vanuatu
31

33. Development of the National ICT Policy
Republic of Vanuatu
32
Submarine Cable –
In Progress…

34. Development of the National ICT Policy
Republic of Vanuatu
33
• Government
Broadband Network
connect all provinces
• E-Government
Strategic Roadmap
adopted
• iGov initiative
launched
• Separate programme
by the Ministry of
Health to connect
hospitals and major
health centers

35. Development of the National ICT Policy
Republic of Vanuatu
34
First Internet Exchange in the
Pacific – Already Operational

36. Development of the National ICT Policy
Republic of Vanuatu
35
Telecenter in Rensarie
Photo: Llewellyn M. Toulmin

37. Development of the National ICT Policy
Republic of Vanuatu
36
Plus a Number of
Private Telecenter-
Type Initiatives: Wan
Smolbag, North
Pentacost (HGA)…
Photo: Llewellyn M. Toulmin

38. Development of the National ICT Policy
Republic of Vanuatu
37
Schools are Gradually Being
Connected and Used by Communities
Collège Technique de Loanatom (Tanna)

39. Development of the National ICT Policy
Republic of Vanuatu
38
Schools are Gradually Being
Connected and Used by Communities

40. Development of the National ICT Policy
Republic of Vanuatu
39
With Real Results: 55% increase in
students’ pass rate from Yr12 to Yr13
(Rensarie, 2012)

41. Development of the National ICT Policy
Republic of Vanuatu
40

42. Development of the National ICT Policy
Republic of Vanuatu
41
Online Services: Private

43. Development of the National ICT Policy
Republic of Vanuatu
Photo: Llewellyn M. Toulmin
ICT-Based Banking
42

44. Development of the National ICT Policy
Republic of Vanuatu
43
Online Services: Public

45. Development of the National ICT Policy
Republic of Vanuatu
44
Vanuatu is rated 135th of 190 countries in the world in the 2012
UNPAN survey of e-government status
190 6.4 SOMALIA
ONLINE
SERVICE
INFRA-
STRUCTURE
HUMAN
CAPACITY
VANUATU SCORE
COMPONENTS
22.2 17.8 65.3
105 46.7 FIJI
113 43.6 PALAU
141 32.4 NAURU
146 31.3 MARSHALL IS.
149 29.9 KIRIBATI
5 86.9 USA
6 86.4 FRANCE
12 83.9 AUSTRALIA
13 83.8 NZ
RANK SCORE COUNTRY FLAG
1 98.3/100 S. KOREA
2 91.3 HOLLAND
3 89.7 UK
134 35.4 TUVALU
135 35.1 VANUATU
114 43.5 SAMOA
168 24.2 SOLOMONS
177 21.2 PAPUA N. G.
Source: UN Public Administration Network, 2012
E-
PARTICIPATION
5.3

46. Development of the National ICT Policy
Republic of Vanuatu
45
GNI Per Capita
UNPANE-govScore
2012
2010
Sources:
UNPAN & TradingEconomics.com;
Main chart from Morton Goodwin, “Is
Financial Wealth Leading to High Quality
Government Services?” Aug 2010,
Egovernments.wordpress.com
Vanuatu is ranked moderately low in the UNPAN e-gov report,
but has made major progress in just two years , and
is moving up in its income class
GOAL
Scores:
2010 e-gov: 0.2521;
2012 e-gov: 0.3512
GNI per cap: $2640

47. Development of the National ICT Policy
Republic of Vanuatu
46
Democratic Participation:
Leaders’ Face-to-Face
Photo: Graham Crumb

48. Development of the National ICT Policy
Republic of Vanuatu
47
Democratic Participation:
Leaders’ Face-to-Face
Photo: Graham Crumb

49. Development of the National ICT Policy
Republic of Vanuatu
48
Traditional Media Going Digital

50. Development of the National ICT Policy
Republic of Vanuatu
49
New Media Emerging

51. Development of the National ICT Policy
Republic of Vanuatu
50
New Media Emerging

52. Development of the National ICT Policy
Republic of Vanuatu
51
Source: socialbakers
3.99%
0%
10%
20%
30%
40%
50%
60%
Social Network Penetration (April 2013)

53. Development of the National ICT Policy
Republic of Vanuatu
52
Source: socialbakers
Social Network Users in Vanuatu

54. Development of the National ICT Policy
Republic of Vanuatu
53
Number of IT Companies

55. Development of the National ICT Policy
Republic of Vanuatu
54
Awareness: World Telecommunication and
Information Society Day

56. Development of the National ICT Policy
Republic of Vanuatu
55Photo: Llewellyn M. Toulmin
Capacity Building:
IPv6 Workshop and IXP Training

57. Development of the National ICT Policy
Republic of Vanuatu
56
ICT-Oriented NGOs / Groups
ViewPex
VITUS
PICISOC

58. Development of the National ICT Policy
Republic of Vanuatu
57
Communities Actively Seeking to
Participate in the ICT world: Nguna Mamas
Photo:WillowDenker

59. Development of the National ICT Policy
Republic of Vanuatu
58
Not a Bad Start, but
So Much More
Could Still Be
Done…

60. Development of the National ICT Policy
Republic of Vanuatu
59

61. Development of the National ICT Policy
Republic of Vanuatu
And People Are Looking
Forward To…
60

62. Development of the National ICT Policy
Republic of Vanuatu
61
Widespread
technologies –
including mobile
voice and SMS -
could also be
further leveraged…

63. Development of the National ICT Policy
Republic of Vanuatu
Developing ICT
– How?
62

64. Development of the National ICT Policy
Republic of Vanuatu
Infrastruc-
ture
Content /
Applications
Users
Devices
ICT
Ecosystem
63

65. Development of the National ICT Policy
Republic of Vanuatu
64
Pragmatic Approach:
Push – Don’t Jump
Technology Adoption Curve

66. Development of the National ICT Policy
Republic of Vanuatu
65
Pragmatic Approach:
Push – Don’t Jump
AbilitytoUseand
Affordability
Geographical Availability
Current Market
Policy or
Regulatory
Interventions

67. Development of the National ICT Policy
Republic of Vanuatu
66
Govern-
ment’s
Toolkit
Inspire
Inform
and
Guide
Educate
Coordi-
nate
Encoura-
ge and
Facilitate
Procure
Tax
Invest
and
Finance
Legislate,
Regulate
and
Enforce
Do

68. Development of the National ICT Policy
Republic of Vanuatu
67
Sector Approach – Utilizing ICTs
67
Internal
Management of
a Ministry or
Department –
part of iGov
New
Opportunities
Beyond
Traditional
Remit
Making Core
External
Business
More
Effective and
Efficient
Potential of
Positive
Externalities
Beyond the
Sector, But
Close
Coordination
Needed

69. Development of the National ICT Policy
Republic of Vanuatu
68
Example: Education
68
Education
Management –
Part of iGov
Satisfying
Community
Information,
Learning and
Communica-
tion Needs
Vanuatu’s
Human
Capacity
Development
VEMIS
ICT-
Enhanced
Education
+
ICT Skills
Schools as
Community
Communi-
cation,
Learning
and
Information
Centers

70. Development of the National ICT Policy
Republic of Vanuatu
69
Sectoral Coordination - Stakeholders
• Supportive
Initiatives
• Innovative Ideas
• Actual Delivery
• Implementation
• Local Solutions
• Community Involv.
• Overall ICT Policy
and Programme
• Central platforms
• Coordination with
other areas
• Support
• Overall Sector
Policy
• Leadership in
Sector ICT Policy
• Information
Management
Respon-
sible
Ministry or
Depart-
ment
OGCIO
NGOs
and
Private
Sector
Local
Stake-
holders

71. Development of the National ICT Policy
Republic of Vanuatu
70
Sectoral Coordination - Stakeholders
• Supportive
Initiatives
• Innovative Ideas
• Actual Delivery
• Implementation
• Local Solutions
• Community Involv.
• Overall ICT Policy
and Programme
• Central platforms
• Coordination with
other areas
• Support
• Overall Sector
Policy
• Leadership in
Sector ICT Policy
• Information
Management
Respon-
sible
Ministry or
Depart-
ment
OGCIO
NGOs
and
Private
Sector
Local
Stake-
holders
Coordina
ted Dev.
Partner
Support

72. Development of the National ICT Policy
Republic of Vanuatu
71
Example: Education
• Supportive
Initiatives
• Innovative Ideas
• Actual Delivery
• Implementation
• Facilities, Power
• Local Solutions
• Community Involv.
• Overall ICT Policy
and Programme
• Central platforms
• Coordination with
other areas
• Support
• Education Policy
• Leadership in ICT
in Education
• ICT Curriculum
• Information
Management
MoE OGCIO
NGOs
and
Private
Sector
Schools

73. Development of the National ICT Policy
Republic of Vanuatu
General
Challenges
72

74. Development of the National ICT Policy
Republic of Vanuatu
Infrastructure Challenges: International
73

75. Development of the National ICT Policy
Republic of Vanuatu
1 Mbps / Month:
$1000 + $250 +$60
=
$1310
Infrastructure Challenges: International
Estimated price for Vanuatu
74

76. Development of the National ICT Policy
Republic of Vanuatu
1300 km
- 234,023 people (2009
census)
- Only 25% in two
urban centers
- Majority dispersed
across 60 islands
(from the total of 83
islands)
Infrastructure Challenges: National
75

77. Development of the National ICT Policy
Republic of Vanuatu Photo: Llewellyn M. Toulmin
Road in Malekula
Infrastructure Challenges: National
76

78. Development of the National ICT Policy
Republic of Vanuatu
Photo: Llewellyn M. Toulmin
Road to a
Telecoms
Tower
Infrastructure Challenges: National
77

79. Development of the National ICT Policy
Republic of Vanuatu
- Grid power only in 4 islands
- US$ 0.58-0.59 / kWh
- Solar, batteries and generators elsewhere
- 25.5% of all households and 32% or rural ones – no
access to electricity
- Not very “friendly” use
conditions for laptops
and other devices
- Rain
- Small generator charging
Sources: Vanuatu Utilities Regulatory Authority, Pacific Institute of Public Policy
Infrastructure and Device Challenges
78

80. Development of the National ICT Policy
Republic of Vanuatu
$0.00
$2,000.00
$4,000.00
$6,000.00
$8,000.00
$10,000.00
$12,000.00
$14,000.00
$16,000.00
GDP per capita, PPP (current international $), 2010
Source: WDI
User-related Challenges
79

81. Development of the National ICT Policy
Republic of Vanuatu
0
20
40
60
80
100
120
New Caledonia Papua New
Guinea
Samoa Vanuatu
World Bank Data: Literacy Rate, Adult Total (% of
people ages 15 and above), 2009
Source: WDI
But…
User-related Challenges
80

82. Development of the National ICT Policy
Republic of Vanuatu
81
User-related Challenges

83. Development of the National ICT Policy
Republic of Vanuatu
Source: WDI
0
10
20
30
40
50
60
70
80
90
Samoa Timor-Leste Vanuatu
School enrollment, secondary (% gross), 2010
82
User-related Challenges

84. Development of the National ICT Policy
Republic of Vanuatu
No Users
No
Incentives
to Produce
Content
No
Content
No
Incentives
to
Connect
Content and Applications Challenges
83

85. Development of the National ICT Policy
Republic of Vanuatu
- Operational challenges with current non-electronic
processes
- Wide-ranging levels of capacity and preparedness of
various institutions
- Financial constraints
- Especially in relation to OPEX
- Competing priorities
Content and Applications Challenges: Public Sector
84

86. Development of the National ICT Policy
Republic of Vanuatu
Same areas that constrain ICT development also
strengthen its business case:
- Savings in transport and postal services
- Much easier distribution and storage of educational
materials
- Opportunities to strengthen education and make it
more engaging
- More effective and cost efficient public services
- Cost-efficient way to distribute content
Silver Lining
85

87. Development of the National ICT Policy
Republic of Vanuatu
Policy
Development and
Implementation
86

88. Development of the National ICT Policy
Republic of Vanuatu
87
National
ICT
Policy
Public
invest-
ments
Educa-
tion
Health
Provi-
sion of
other
public
services
Develop
ment of
ICT-
related
skillsIndus-
trial and
competi-
tiveness
policies
Agricul-
tural
policies
Trade
policies
Inter-
govern-
mental
relations
Donor
relations
Market
Regula-
tion

89. Development of the National ICT Policy
Republic of Vanuatu
88
National ICT Policy is expected to:
 Be aligned with international and regional initiatives
 Expressly support objectives of the PAA
 Address all main paradigms of the ICT development, including
infrastructure, applications, skills and equipment, as well as
factors relevant to promoting ICT-related business opportunities
 Have regard to lessons learned from the implemented ICT
development-related initiatives
 Be implementation-ready through:
 Providing a clearer guidance in terms of key areas to be
addressed and key impacts sought
 Indicating priorities and sequencing of various initiatives
Setting out the institutional structure

90. Development of the National ICT Policy
Republic of Vanuatu
89
National
ICT
Policy
Sustai-
nable
Feasibly
imple-
mentable
Organi-
zational
structu-
res
Local Ni-
Vanuatu
capacity
Objective

91. Development of the National ICT Policy
Republic of Vanuatu
90
Multiparty Programme Approach
 Coordination, support and guidance
 Stakeholder Ownership and Leadership
 Engagement and Preparedness
 Different speeds of initiatives
 Priority
 Implementation feasibility:
 Fewer Dependences
 Implementation in Standalone Phases
 Accommodation of different and unpredictable timeframes for different elements
 Avoiding with “Big Bang” projects
Centralized implementation in certain cases, but…
 …ensuring stakeholder engagement for take up, and…
 …avoiding undermining stakeholder ownership

92. Development of the National ICT Policy
Republic of Vanuatu
Organizational Principles
 Multi-stakeholder:
– Relevant Ministries and other Government agencies
– Representatives of Businesses
– Users / Public
– Non-Governmental Sector
– Academia
Different levels of engagement:
– Manageable decision making to secure approvability at the CoM
– Variety of views and experiences to secure implementability
 Transferable to the implementation stage
– Practicing implementation
91

93. Development of the National ICT Policy
Republic of Vanuatu
Different Levels of Engagement
Public
Consulta-
tions
Stakeholder
meetings
Sector /
Issue
Groups
National
ICT
Develop-
ment
Committee
92
Set up by the NICTDC
as needed to elaborate
specific relatively ripe
issues. Relatively
flexible and open to
interested stakeholders
SupportedbytheOGCIO
Policy Development +
Interim Body for Current
Policy Matters
Broader consultations
and consensus building
Engaging the public and
building a nation-wide buy-in

94. Development of the National ICT Policy
Republic of Vanuatu
93
National
ICT
Develop-
ment
Committee
Govern-
ment
Busi-
ness
Users
Civil
Society
Acade-
mia
Chaired by the Hon.
Prime Minister

95. Development of the National ICT Policy
Republic of Vanuatu
94
Design
Imple-
men-
tation
Feed-
back
Policy Development Process

96. Development of the National ICT Policy
Republic of Vanuatu
95
Recent Policy Processes
ICT Policy Advisor
and ICT
Programme
Manager Engaged
Individual
Stakeholder
Meetings
Evaluation of
previous initiatives:
Rensarie
Establishment of
NIDC and its First
Meeting
Cybersecurity WG
and a Series of
Workshops
Industry
Roundtable
Call for Public
Input

97. Development of the National ICT Policy
Republic of Vanuatu
Industry
Development
Model
96

98. Development of the National ICT Policy
Republic of Vanuatu
97
Private sector pro-actively
seeks to satisfy current and
future needs of
businesses, residents and the
public sector
Government and the private
sector work together to
increase the size of the
market and minimize its
fragmentation
Radio-spectrum and other
publicly-controlled resources
are readily available
Comprehensive cost-
reduction strategies, including
through stronger private
sector collaboration
Proposed
Industry
Development
Model

99. Development of the National ICT Policy
Republic of Vanuatu
98
Private sector pro-actively
seeks to satisfy current and
future needs of
businesses, residents and the
public sector
Government and the private
sector work together to
increase the size of the
market and minimize its
fragmentation
Radio-spectrum and other
publicly-controlled resources
are readily available
Comprehensive cost-
reduction strategies, including
through stronger private
sector collaboration
Proposed
Industry
Development
Model

100. Development of the National ICT Policy
Republic of Vanuatu
New Short-Term
Initiatives
99

101. Development of the National ICT Policy
Republic of Vanuatu
100
Ready Demand
and
Implementation
Capacity
High Impact and
Strong Positive
Externalities
Limited Complexity
and a Need for
Input from Other
Stakeholders
Driven and Owned
by Local
Stakeholders
Multi-Stakeholder
Involvement in
Design and
Implementation
Cost Efficiency
Fostering Local
ICT Industry - as a
Deliberate
Externality
Principles
Models that
already found
local acceptance
Add-on (not standalone)
projects with realistic and
pragmatic technical and
operational requirements

102. Development of the National ICT Policy
Republic of Vanuatu
101
Specific Projects – Being Designed
Connecting
Schools and
Educational
Institutions
• Contributory fixed-
amount grants
• Competitive
applications
• Demonstrated
support and
involvement of the
local community
• Public access
Private or Not-For-
Profit Internet
Cafés
• Smaller contributory
fixed-amount grants
• Competitive
applications
Tablets for
Students
• Cost-efficient
replacement for
paper text-books
• Tool to access the
knowledge on the
Internet
• Common-use devices
at affordable cost
• Potential for local
assembly

103. Development of the National ICT Policy
Republic of Vanuatu
International
Partnerships
102

104. Development of the National ICT Policy
Republic of Vanuatu
103
Long-Term Partnership + Fund
for ICT Development Initiatives

105. Development of the National ICT Policy
Republic of Vanuatu
104

106. Development of the National ICT Policy
Republic of Vanuatu
105
Many More Partnerships,
including with Private-
Sector Players, Are Being
Discussed…

107. Development of the National ICT Policy
Republic of Vanuatu
First Meeting of
the National ICT
Dev. Committee
106

108. Development of the National ICT Policy
Republic of Vanuatu
107
Objectives
Engage Stakeholders,
Establish a Baseline,
and Obtain Input into
the Policy
Development

109. Development of the National ICT Policy
Republic of Vanuatu
108
Objectives
Not to Set the Policy
(Next Meeting)

110. Development of the National ICT Policy
Republic of Vanuatu
109
Setting the tone via the
leadership of the Hon. Prime
Minister
Attention of the leadership of
the Ministries
Baseline information: current
situation, initiatives, challenges
Input on Policy directions
Outcomes

111. Development of the National ICT Policy
Republic of Vanuatu
110
Attended
Prime Minister
DG PMO
Malvatumauri
Ministry of Justice
(Minister, DG)
Ministry of Finance and
Economic Management (DG)
Ministry of agriculture
quarantine forestry and fisheries
(DG)
Ministry of Education (DG) Ministry of Health (DG) Ministry of Foreign Affairs (DG)
Ministry of Infrastructure and
Public Utilities
Ministry of
Trade, Commerce, Industries
and Tourism
Public Service Commission
Department of Strategic
Policy, Planning and Aid
Coordination
Meteo Ports and Marine Department of Cooperatives
Office of the Government Chief
Information Officer
Telecommunications and
Radiocommunications
Regulator
Reserve Bank of Vanuatu
Vanuatu Investment Promotion
Agency
Vanuatu Chamber of
Commerce
Vanuatu Institute of Technology Vanuatu Christian Council
Vanuatu National Council of
Women
Pacific Institute of Public Policy Vanuatu IT Users Society

112. Development of the National ICT Policy
Republic of Vanuatu
111
Presented
Prime Minister
DG PMO
Malvatumauri
Ministry of Justice
(Minister, DG)
Ministry of Finance and
Economic Management (DG)
Ministry of agriculture
quarantine forestry and fisheries
(DG)
Ministry of Education (DG) Ministry of Health (DG) Ministry of Foreign Affairs (DG)
Ministry of Infrastructure and
Public Utilities
Ministry of
Trade, Commerce, Industries
and Tourism
Public Service Commission
Department of Strategic
Policy, Planning and Aid
Coordination
Meteo Ports and Marine Department of Cooperatives
Office of the Government Chief
Information Officer
Telecommunications and
Radiocommunications
Regulator
Reserve Bank of Vanuatu
Vanuatu Investment Promotion
Agency
Vanuatu Chamber of
Commerce
Vanuatu Institute of Technology Vanuatu Christian Council
Vanuatu National Council of
Women
Pacific Institute of Public Policy Vanuatu IT Users Society

113. Development of the National ICT Policy
Republic of Vanuatu
112
Outreach
•Call for Public Input
•Website, Facebook, Twitter
•Radio and TV interviews
•VIGNET and PICISOC
mailing-list
•Meetings with stakeholders
Developing a Policy
•1st Draft
•Presentation to Members
and their experts
•Discussion Forum for
Members
•Comments, Suggestions
and Collaborative Editing by
Members (Google Docs)
Next Meeting
•To agree on a draft for
public consultation
Agreed Next Steps

114. Development of the National ICT Policy
Republic of Vanuatu
What’s
Happening
Now?
113

115. Development of the National ICT Policy
Republic of Vanuatu
114
Call for Public Input

116. Development of the National ICT Policy
Republic of Vanuatu
115
Call for Public Input
Purpose:
Obtain input from the public on matters that could be relevant to
the development of the ICT sector and/or enhancing the
contribution, efficiency and effectiveness of ICTs in achieving the
National Vision
Deadline: 16 May 2013
How To:
ictpolicy@vanuatu.gov.vu
Facebook: ICT in Vanuatu
Twitter: @VanuatuICT or #VanuatuICT
Post, Fax, Phone

117. Development of the National ICT Policy
Republic of Vanuatu
116
…After the Call for Public Input
28 May 2013:
Stakeholder Meeting to
Discuss Public Input
and 1st Draft of the
Policy

118. Development of the National ICT Policy
Republic of Vanuatu
Timelines
117

119. Development of the National ICT Policy
Republic of Vanuatu
118
Estimated Timelines

120. Development of the National ICT Policy
Republic of Vanuatu
119
Tank Yu Tumas