Marie Francois is seeking a medical position utilizing over 5 years of experience in the medical field including 2 years in medical claims and 10 years in customer service. She has strong computer skills including Microsoft Office, knowledge of medical terminology and ICD-9 codes, and is multi-lingual in English, French, and Haitian Creole. Her resume details experience in customer service, medical billing and coding, data entry, and assisting elderly individuals. She has an Associate's degree in Medical Administration and is pursuing a Bachelor's degree in Supervision and Management.

1. Marie Francois
363 Sunshine Drive Cell: 954-534-1129
Coconut Creek, FL 33066 marie40fl@yahoo.com
Medical Position
SeekingaMedical position thatwill allowme to utilize myskills;withover5 yearexperience inthe medical field, two
yearsin medical claim(pharmacy&Medicaid) and10 yearsincustomerservice. Strongworkethics,maintainaccuracy
and detail-oriented;Abilitytoprotectconfidentiality,andmanage the highestlevel of leadershipandprofessionalism.
Well versedinMicrosoftWord,Excel,Publisher,OutlookandPowerpoint.
 ICD-9 knowledge DME experience
 Medical terminologyknowledge Strongcomputerskills
 Time management CustomerSolution
 Multi- Lingual:English,French,HaitianCreole Strong inter-personal skills
 Insurance knowledge
PROFESSIONAL EXPERIENCE
Broward College Coconut Creek,FL
CustomerService (studentintake) 05/2012 to 12/2015
 Providedinformationtostudentswhowantstofurthertheireducation.Obtainall documentsneededtoenroll
at Broward College.
 Data Entry- all transcriptscomingintothe College intoexcel spreadsheet.Enter andscannedtoSID (college
computersystem) all degreesearned.
 Data Entry/ Scanned- Enterall course worktakenat otherinstitutions. Performdataentryata 98% accuracy
level entering30-45transcriptsdaily.
 Correspondedbyfax,email andphone withstudents.
 Completedpetitionsforrefundforms,fromfinancial aid.
Kay’s 4Ever events CoconutCreek,FL
MarketingManagement Assistant 04/2012 to Present
 Formulate directandcoordinate marketingactivitiesandpoliciestopromote eventsandservices.
 Consultwithownertogainadvice regardingthe typesof eventpackagesexpectedtobe indemand.
 Supervise andmanage servers,bartenders,andreceptionistassistantforall events.
 Successful handle budget,purchases,inventoriesandpettycash.
 Keepinvoice of sales,eventpackagesandsalesvolume.
Phi bill (internship) CoconutCreek,FL
Billingandcoding 5/2012 to 7/ 2012
• Receivedandcheckedsupperbill
• Billedthe Patientorinsurance
• Verifiedphysician’sABIMID or NPI#by usingthe verificationtool.
• Collectedfundsfrompatientsandinsurances.
• Inputnewpatientdemographic.

2. Marie Francois
Junior Achievement,(JA) @Broward College CoconutCreek,FL
SummerCampProjectAssistantManager 02/2011 to 08/2011
 Assistedinthe operationof recreatingcampandcoordinatedthe activitiesof students.
 Inspected campfacilitiespriortocamper’sarrival anddeparture forconditionof workshopsandbusiness.
 Registeredandinformedcampersaboutcampaccommodationsandregulations.
 Preparedandmail outscholarshipsforms,withacceptance letterstocampers.
 Collectedcreditcardandchecksfees.Mailedorscannedreceipts.
Health Alliance Davie,FL
CustomerService/DataEntry 01/2004 to 08/2007
 Typedand Scannedprescriptionsissuedbyphysiciansandotherauthorizedpersonnel.
 Doctors verificationsandInsurance verification
 Filledprescriptions/inventoryof pharmacyRX’s.
 Answeredpatient’squestionsregardingstatementsandinsurance coverage.
 HandledSharedcostMedicaid(Medicallyneedy)fromChildrenandFamily.
East Orange Hospital East Orange,NJ
PatientCare (NursesAid) 06/1998 to 09/1990
 Measuredvital signsandrecordedonpatientcharts.
 Assistedpatientswhensignallight,bellsandintercomsystemcontactedthe nursingstation.
 Care forpatientunderthe directionof aphysicianandothermedical staff.
 Assistedpatientswhomrequiredhelpwithdressing,undressing,bathingandeating.
 Servedand/orcollectedfoodtrays.
 Transportedpatients:usingwheelchair,wheelcart,andprovide helpwithwalking.
SelfEmployed PompanoBeach,FL
ElderlyCompanion 01/2002 to 12/2002
 Assistedhandicapped,convalescentpersonandelderly
 Read,playedcardsand othergamesto entertainedclients
 Preparedandservedmeals andmedications toclients
 Helpedclientswithdoctor’sappointmentsandotherpersonalmatters.
EDUCATION
Broward College CoconutCreek,FL
Associate (Medical AdministrationSpecialization) 12/2012
Certificate
Medical Management/Billing andCoding
Office Support
Accounting
Bachelor Degree
SupervisionandManagement (Projectedgraduationdate) 05/2016
Miami Dade CommunityCollege Miami Dade,FL
Certificate 06/2008
PhlebotomyTechnician

3. Marie Francois
VOLUNTEER EXPERIENCE
_______________________________________________________________________________________________
First ChristinaChurch PompanoBeach,FL
Teacher’sAide 2001- Present
Doctor’s Health Hospital Miami Dade,FL
PhlebotomyTechnician 2000 – 2001

4. Marie Francois
REFERENCE
Alma Cortez First Christian Church (member) 954-861-7427
Shebelle Edwards Co-worker 850-300-3484
Zhenyi Neri Supervisor (Broward College) 954-201-2244
Great Jackson Associate Dean (Broward College) 954-201-2205
Kimberly A. Goldberger Supervisor (Broward College) 954-494-0925