Presentation on cultural competence in online facilitation.

1. Facilitating Online &
Cultural Competence
Kate Timms-Dean
Educational Development Centre
Kate Timms-Dean, Otago Polytechnic 2010

2. Contents
What is cultural competence?
Discussion:
Why consider cultural competence in online facilitation?
A cultural framework for online facilitation:
Tikanga Māori
Kate Timms-Dean, Otago Polytechnic 2010

3. What is Cultural Competency?
“Cultural competence refers to an ability to interact
effectively with people of different cultures. Cultural
competence comprises four components: (a)
Awareness of one’s own culture and worldview, (b)
Attitude towards cultural differences, (c)
Knowledge of different cultural practices and
worldviews, and (d) Cross-cultural skills.”
Wikipedia, 2011.
Kate Timms-Dean, Otago Polytechnic 2010

4. What is Cultural Competence?
• Many indigenous and minority groups have and
are facing:
– Colonisation
– Oppression
– Language decline
– Cultural contraction
– Resource depletion
Farmer_Angel. (2007). Oppression.
Accessed on May 22, 2009, from
http://www.flickr.com/photos/10260033@N08/965392377/.
Kate Timms-Dean, Otago Polytechnic 2009

5. The international context
• Evidence supports the idea that these experiences
contribute to:
– Alienation from mainstream, “western”
structures and institutions
– Cultural dislocation and language loss
– Poor educational attainment
– Low socio-economic status
Kate Timms-Dean, Otago Polytechnic 2010

6. Discussion:
Why consider Indigenous
learners in online
facilitation?

7. Tikanga Māori
A cultural framework for online facilitation
•
Ako – reciprocal learning and teaching
•
Manaakitanga - hospitality
•
Whanaungatanga – relationship building
•
Kotahitanga – building new knowledge together
•
Rangatiratanga – learner centredness
•
Pūkengatanga – building digital capability
Kate Timms-Dean, Otago Polytechnic 2010

8. Ako
Reciprocal learning and teaching
• Kanohi ki te kanohi
• Learner control
• Dialogue
• Direct learner involvement
Kate Timms-Dean, Otago Polytechnic 2010

9. Manaakitanga
Hospitality
• Teacher visibility
• Cultural safety
• Āhuatanga Māori
Kate Timms-Dean, Otago Polytechnic 2010

10. Whanaungatanga
Relationship building
• Creating synergy
• The principle of whakapapa
• Learning as a collective activity
Kate Timms-Dean, Otago Polytechnic 2010

11. Kotahitanga
Building new knowledge together
• Collaboration
• Learning in partnership
Kate Timms-Dean, Otago Polytechnic 2010

12. Rangatiratanga
Learner centredness
• Supporting learners to develop own ideas
• Learning is influenced by prior knowledge and
experience
• Valuing of learner knowledge
and perspectives
Kate Timms-Dean, Otago Polytechnic 2010

13. Pūkengatanga
Building capability
• Learners as experts
• Praxis focused
• Tuakana Teina
Kate Timms-Dean, Otago Polytechnic 2009

14. Questions or comments?
Kate Timms-Dean, Otago Polytechnic 2009

15. References
Ferguson, S.L. (2008). Key elements for a Māori e-learning
framework. In MAI review, 2008: (3).
Neal, T., & Collier, H. (2006). Weaving kaupapa Māori and elearning. In Journal of Maori and Pacific development, 7 (2):
68-73.
Wikipedia. (2010). Indigenous peoples. Accessed on April 20,
2010, from http://en.wikipedia.org/wiki/Indigenous_peoples.
Kate Timms-Dean, Otago Polytechnic 2009