This document appears to be slides from a presentation on fixing broken processes through new visions of governance. It discusses challenges customers face around document classification, automatic indexing, and intelligent retrieval. It proposes that automation can help address issues with organizing documents, reducing manual data entry labor costs, and ensuring easy information retrieval for employee efficiency and customer satisfaction. The session hosts are from ABBYY USA and KnowledgeLake.

1. #AIIM14
#AIIM14
#AIIM14
Fixing
the
Broken
Process:
New
Visions
of
Governance
Joe
Budelli,
Sr.
VP
of
Sales,
ABBYY
USA
Ben
Vierck,
VP
of
Engineering,
KnowledgeLake

2. #AIIM14
2014
Customer
Needs
*Source:
AIIM
Industry
Watch
-­‐
InformaKon
Governance

3. #AIIM14
Your
Session
Hosts
Ben
Vierck,
VP
of
Engineering
KnowledgeLake
KnowledgeLake
is
a
three-­‐Kme
MicrosoN
Partner
of
the
Year
award
winner
and
is
recognized
as
the
founder
of
the
SharePoint
document
imaging
marketplace.
Joe
Budelli,
Sr.
VP
of
Sales
ABBYY
USA
ABBYY
develops
and
delivers
to
the
market
a
wide
range
of
high-­‐tech
products
and
services
that
are
based
on
document
recogniKon
and
linguisKc
technologies
and
are
used
in
different
environment
such
as
desktop
computers,
servers,
mobile
devices
and
the
Internet.

4. www.aiim.org/infochaos
Do
YOU
understand
the
business
challenge
of
the
next
10
years?
This
ebook
from
AIIM
President
John
Mancini
explains.

5. #AIIM14
ClassificaFon
Image
Image
Image
Image
Image
Image
ClassificaFon
Receipt
Invoice
SoluFon
–
AutomaKc
ClassificaKon
assists
in
geUng
documents
organized
into
logical
groups.
This
is
a
criKcal
step
in
applying
downstream
process
rules
such
as
Data
ExtracKon
or
InformaKon
Governance
policy.
Industry
Pain
-­‐

6. #AIIM14
AutomaFc
Indexing
Industry
Pain
-­‐
Image
Only
Image
+
Metadata:
Name
SSN
DOB
Etc.
Image
+
Metadata:
Name
SSN
DOB
Etc.
Image
Only
SoluFon
–
AutomaKc
Indexing
helps
to
greatly
reduce
operaKonal
costs
associated
with
manual
labor
of
key-­‐entry.
AddiKonally,
enhanced
producKvity
and
customer
service
are
added
benefits.

7. #AIIM14
Intelligent
Retrieval
Industry
Pain
-­‐
Company:Sharp
SoluFon
–
InformaKon
retrieval
is
a
key
component
to
ensure
employee
efficiency
as
well
as
achieve
higher
levels
of
customer
saKsfacKon.
When
informaKon
is
easily,
and
instantly,
available
to
users
this
helps
decrease
operaKonal
costs
and
assist
with
enhanced
producKvity.

8. #AIIM14
Summary
–
InformaFon
Governance

9. #AIIM14
OpFonal
–
Maybe
Use