This document discusses a case study about issues arising at Independence Engineering Company regarding employee attitudes and performance evaluation. It analyzes the perspectives of the company, an employee named Srivatsa, and the manager Lajpat. Srivatsa has become dissatisfied with the company's fixed grade pay system and lack of monetary benefits or positive feedback. This has hurt employee motivation, relations, and commitment. The document proposes solutions like rewards, feedback sessions, and a balanced scorecard approach to performance management to improve loyalty, productivity, and staff retention.