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THE ROCK BREAKER 
A CASE STUDY OF INDEPENDENCE ENGINEERING COMPANY
Introduction 
Good 
Grade Pay 
Motivation 
No 
Work 
Stress 
Good 
Grade Pay 
Motivation 
Work 
Stress 
Poor 
Grade Pay 
No 
Motivation 
Work 
Stress
Attitude of Commercial People 
• Disdain towards company`s performance evaluation 
• Company is not meeting all their essential needs and 
requirements. 
• Reduced Organizational commitment. 
• Reduced notion of POS 
• Ego Clashes and Rivalry towards their non Commercial Counter 
parts. 
• Disdain of Experienced Commercial people towards company`s 
policies 
• The very important result would be Lack of Job Satisfaction.
Case Highlights 
• For a complete analysis of this case , we consider 
• Company`s perspective 
• Srivatsa`s perspective 
for the negative perceptions created in Mr. Srivatsa.
Lajpat’s Perspective 
• Who brings more revenue? 
• Whose loss can I afford? 
• How Mr. Srivatsa has been working ? 
• Is Mr.Srivatsa working effectively? 
• Whether Mr.Srivatsa will leave the organization?
Srivatsa’s Perspective 
• With the help of MARS Model for Individual behavior and 
performance 
Role Perception 
Situation 
Motivation 
Ability 
Individual 
Behavior & 
Performance
Lack Of Positive 
Attitude 
Adversely Affected 
Work Relations Demotivation 
NO 
JOB 
SATISFACTION 
No Sense Of 
Accomplishment 
Lack Of Monetary 
Benefits Fixed Grades
Srivatsa’s Response to Job Dissatisfaction 
Exit-Voice-Loyalty-Neglect Model 
Voice 
Loyalty 
Neglect
Impact on Human Relations in 
Organization 
Issue How it affect? 
• Lack of work relations 
( unity, 
communication and 
interpersonal 
relations) 
• Lack of Organizational 
commitment 
• Ego clashes 
• Rivalry 
• Negligence of work 
• Absenteeism among employees 
• Work delivery is impacted adversely 
• Less Productivity 
• Dwindled creativity 
• Lack of motivation 
• An environment of uncertainty 
• Lack of a stable and 
inviting work culture 
• Company is less adaptive to the changing 
market trends 
• High Employee 
Turnover 
• Financially very costly
Our Proposal to the Company
• Motivational Measures like: 
a) Rewards and Recognitions 
b) Attractive Retirement Packages 
• Make him a part of decision making 
• Timely Feedback and 1:1 sessions 
• Should focus on HR Practice like Staff Retention and 
retaining Employee loyalty 
This can change the employee notion of POS
• Balance Score Card Approach: A strategic Tool for 
Performance Management. 
• Common yardstick for evaluating all employees 
To bench mark with the peer companies on performance 
and compensation practices, the company should introduce 
Balance Score Card.
Outcome of change 
• Improved Loyalty 
• To produce the best work and for maximum 
productivity 
• For benefitting both the company and the 
employees 
• Staff Retention
The Rock Breaker

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The Rock Breaker

  • 1. THE ROCK BREAKER A CASE STUDY OF INDEPENDENCE ENGINEERING COMPANY
  • 2. Introduction Good Grade Pay Motivation No Work Stress Good Grade Pay Motivation Work Stress Poor Grade Pay No Motivation Work Stress
  • 3. Attitude of Commercial People • Disdain towards company`s performance evaluation • Company is not meeting all their essential needs and requirements. • Reduced Organizational commitment. • Reduced notion of POS • Ego Clashes and Rivalry towards their non Commercial Counter parts. • Disdain of Experienced Commercial people towards company`s policies • The very important result would be Lack of Job Satisfaction.
  • 4. Case Highlights • For a complete analysis of this case , we consider • Company`s perspective • Srivatsa`s perspective for the negative perceptions created in Mr. Srivatsa.
  • 5. Lajpat’s Perspective • Who brings more revenue? • Whose loss can I afford? • How Mr. Srivatsa has been working ? • Is Mr.Srivatsa working effectively? • Whether Mr.Srivatsa will leave the organization?
  • 6. Srivatsa’s Perspective • With the help of MARS Model for Individual behavior and performance Role Perception Situation Motivation Ability Individual Behavior & Performance
  • 7. Lack Of Positive Attitude Adversely Affected Work Relations Demotivation NO JOB SATISFACTION No Sense Of Accomplishment Lack Of Monetary Benefits Fixed Grades
  • 8. Srivatsa’s Response to Job Dissatisfaction Exit-Voice-Loyalty-Neglect Model Voice Loyalty Neglect
  • 9. Impact on Human Relations in Organization Issue How it affect? • Lack of work relations ( unity, communication and interpersonal relations) • Lack of Organizational commitment • Ego clashes • Rivalry • Negligence of work • Absenteeism among employees • Work delivery is impacted adversely • Less Productivity • Dwindled creativity • Lack of motivation • An environment of uncertainty • Lack of a stable and inviting work culture • Company is less adaptive to the changing market trends • High Employee Turnover • Financially very costly
  • 10. Our Proposal to the Company
  • 11. • Motivational Measures like: a) Rewards and Recognitions b) Attractive Retirement Packages • Make him a part of decision making • Timely Feedback and 1:1 sessions • Should focus on HR Practice like Staff Retention and retaining Employee loyalty This can change the employee notion of POS
  • 12. • Balance Score Card Approach: A strategic Tool for Performance Management. • Common yardstick for evaluating all employees To bench mark with the peer companies on performance and compensation practices, the company should introduce Balance Score Card.
  • 13. Outcome of change • Improved Loyalty • To produce the best work and for maximum productivity • For benefitting both the company and the employees • Staff Retention