You don't have to be a business owner or manager to find yourself in situations where giving well-structured feedback can be the difference between positive work results, or work that leaves much to the imagination where nothing is learnt. While not rocket science, there are certainly ways of giving feedback that are more effective than others, and to make sure you're helping yourself by helping your colleagues it's important to work on your feedback skills! Here are our top four tips for giving feedback the right way…

1. 5 points to giving great
employee feedback

2. 1. Give feedback in person
• Face-to-face can make
feedback…
 More personable
 Clarify
misunderstandings
© Copyright Psych Press 2015

3. 2. Emotional Intelligence is King
• Understand body language
• Actively listen
• Be open to opinions & feedback
• Have appropriate wording
 Do not shame or blame
 Ensure feedback is accurate and meaningful
• Feedback must be constructive
• Only be formal when necessary
© Copyright Psych Press 2015

4. 3. Choose the right time and place
• Never delay feedback if possible
• Remain calm & level-headed
• Appropriate place: Public or private
• Cater to individual preferences
© Copyright Psych Press 2015

5. 4. Be specific, provide examples
• Situation
• Task
• Action
• Result
• Constructive/beneficial feedback
© Copyright Psych Press 2015

6. 5. Be future-oriented
Don’t dwell on the
past.
Value feedback,
as it is a strategy
in improving
employee
performance!
© Copyright Psych Press 2015

7. Need to review performance feedback?
Psych Press’ 360 Feedback Report tool is the best way to review the
personality elements that define where staff could be adding more
value, to uncover performance and management changes that will
make a lasting difference.
To learn more on how we can assist you to ensure that you obtain best
practice for feedback management in your business, please call
on 9670 0590 or email info@psychpress.com.au
Learn more about Feedback Reports
© Copyright Psych Press 2015