Our professional services team at Fidelus Technologies LLC including project managers, Cisco engineers, and Adoption & Evolution Specialists (training team) take pride in their work and the service they provide. http://www.fidelus.com

2. It can sometimes sound like a cliché, but our
people really are the best asset Fidelus has. In that
spirit we’d like to regularly highlight some of the
team members that make Fidelus great.
Meet Carolyn Shea, one of our Unified
Communications Trainers. She’s known by our
clients for training team members on Cisco Unified
Communications endpoints using superheroes, and
more generally as a fun, friendly and dedicated
instructor.

3. When did you first start working at Fidelus?
I started here almost two years ago in August,
2013. My first week was also the week of my
birthday, which happened to fall on that Friday. I
got a very warm welcome from everyone.

4. How would you describe the Fidelus culture?
The culture at Fidelus really keeps me going. All
teammates (it’s always “teammates” here, never
“employees”) support each other to make
individual workloads easier to bear, when possible.
I feel like everyone is constantly learning from each
other, especially when technical and non-technical
staff have the opportunity to collaborate. And of
course, the happy hours together are always fun!

5. What extracurricular activities do you partake
in around the office?
I’m definitely one of the people who loves to get
involved with all the Fidelus activities. I’m part of
an office group that likes to run together. We really
keep each other motivated to push ourselves faster
and farther. Plus, I actually write the Fidelus
internal newsletter, so I’m the one keeping
everyone up on the latest HR initiatives, programs
and activities.

6. How does Fidelus support your work/life
balance?
We have a great, flexible telecommute policy that
allows us to work variably from the office or at
home. But it goes beyond HR policies. When I
trained for a marathon, all Fidelus teammates were
very supportive throughout my training and after
the race. I also do volunteer work for my sorority,
Delta Phi Epsilon, and the Greater New Haven St.
Patrick’s Day Parade and have always felt
supported in those activities.

7. What do you like best about working at
Fidelus?
It’s an amazing place to work. This is my first time
being a Unified Communications Trainer and my
first job in training, but I really enjoy it. I love all the
opportunities to travel and meet new people.
Nothing makes me happier than someone walking
out of a training session feeling confident to use
their new phone or software. That never gets old
for me.

8. http://www.fidelus.com