This document outlines the format for a case study analysis presentation. It should include:
1) A 5-minute overview of the case situation including names, dates, locations and a synopsis.
2) A 10-minute review of the existing situation's strengths and weaknesses focusing on pertinent business factors.
3) A concise 2-sentence statement of the problem(s).
4) A 10-minute review of 5 options with advantages and disadvantages for each.
5) An explanation of the recommended course of action.
Busuness communication
For downloading this contact- bikashkumar.bk100@gmail.com
Prepared by Students of University of Rajshahi
Robiul Islam
Shahin Islam
Saiful Islam
MD. Al Amin
Bikash Kumar
Sohanuzzaman
Arif ahmed
MD. Hasanuzzaman
Busuness communication
For downloading this contact- bikashkumar.bk100@gmail.com
Prepared by Students of University of Rajshahi
Robiul Islam
Shahin Islam
Saiful Islam
MD. Al Amin
Bikash Kumar
Sohanuzzaman
Arif ahmed
MD. Hasanuzzaman
FOO101 Assessment 4 Brief.Docx Page 1 of 5 ASSESSMEN.docxkeugene1
FOO101 Assessment 4 Brief.Docx Page 1 of 5
ASSESSMENT BRIEF
Subject Code and Title FOO101 Front Office Operations
Assessment Assessment 4: Case Study Report
Individual/Group Individual
Length 2000 words (+/-10%)
Learning Outcomes a) Describe the relationship between the front
office and the other hotel departments, and the
tools required to facilitate this relationship
b) Analyse the key success factors in relation to
guest satisfaction
c) Apply the full range of Front Office operations
including preparation for guest arrivals,
welcoming and registering guests, and organising
guest departures
d) Apply the full range of Front Office operations
including preparation for guest arrivals,
welcoming and registering guests, and organising
guest departures.
Submission By 11:55pm AEST/AEDT Sunday of Week 11
Weighting 40%
Total Marks 100
Context:
People travel for a variety of reasons requiring different facilities and levels of luxury to suit
their needs and budgets. To target specific consumer markets, hotel organisations have
diversified their portfolios by opening a range of brands. These organisations have developed
specific structures and operations that align to each brand’s purpose to allow consumers to
clearly define the differences between each brand. The Rooms Division and Front Desk
departments play a key role in the success of each hotel’s operations, quality of service and
guest satisfaction. This assessment will allow students to develop an understanding of the
facilities, operations and services that differentiate a luxury brand from a budget brand.
Students will also investigate the different responsibilities of the Rooms Division for each
brand and the strategies used to communicate with other departments within a hotel to allow
the property to meet and exceed guest expectations.
FOO101 Assessment 4 Brief.Docx Page 2 of 5
Instructions:
Marriott International Inc. and Accor are two global hotel organisations that have successfully
developed multiple brands in an effort to address the needs and expectations of different
types of travellers. In this assessment, students are required to discuss the different strategies
used by hotel organisations to meet and exceed guest expectations.
Students are required to choose one (1) hotel organisation (either Marriott International Inc.
or Accor) and select one (1) luxury and one (1) budget brand from within the organisation.
Students will compile a report in which they analyse the differences between the two chosen
brands. The report should address the following:
• Provide a brief background on the chosen hotel organisation and each of the two (2)
chosen brands
• Explain the differences between the responsibilities of the Rooms Division
department in luxury and budget brands.
• Outline the Front Office operations executed at luxury hotels that differentiate these
properties from budget hotels. B.
HOSP-1013 Introduction to Tourism TOURISM FORM – Research AssPazSilviapm
HOSP-1013: Introduction to Tourism TOURISM FORM – Research AssignmentAssignment: Due Date: See course outline Value: 30%Assignment Type: Individual
Tourism Form Research Assignment:
Tourists seek out various types of adventures based on their personal areas of interest. There are dozens of different forms of tourism. This research assignment allows you to take a deep dive into one specific form of tourism and then to present what you’ve discovered to your classmates.Assignment Details:
· This is an individual assignment.
· You will choose a type of tourism from the list provided. This is on a first-come, first-served basis, the Google Doc will be updated to show who has chosen what. Note: If there is a form of tourism that you want to explore, but that is not on the list, please ask your instructor before proceeding. Tourism is always evolving, and with it, the types of tourism.
THERE ARE TWO PARTS TO THIS PROJECT
Part 1
WRITTEN REPORT (37pts)
The report must include the following:
1. Provide a definition of your chosen tourism type. This should be a direct quote from a credible source (Wikipedia is not an acceptable source). This means the definition should be citied, with an APA citation following the definition
According to (citation) the definition of ________ tourism is as follows “” In other words… 2pts (1 for definition & 1 for citation)
2. What does this form of tourism include and entail? Is it a new trend or has it existed for a long time? In other words, what is it all about? (approx. 250 words) 4pts
3. Who is generally attracted to this type of tourism and why do they do it? 2pts
4. Where is it most commonly practiced? Certain countries or regions, types of locations? Is there an area in particular that specialize in this type of tourism? 2pts
5. Find a tour operator that offers this type of tourism. Then provide: Name of tour operator, the name of the tour, HTML link to the tour description: 1pt for having all three things
6. Explain, in your own words, what are some of the positive and negative aspects, potential positive and/or negative impacts, or criticisms of this type of tourism? (approx. 175 words) 5pts
7. Use DROPBOX to deposit your assignment. Label it Assnname_yourform_yourname
FORMAT: Use APA styling (Cover page, intro, body, conclusion, references)
Part 2:
THE PRESENTATION (16pts)
· Using the Audio Visual method of your choice (recorded PowerPoint is recommended), record a 3 slide (plus intro and references slide, 5 slides total) presentation.
· You must educate your classmates on your form of tourism. It is up to you to select the content and the appropriate visuals to transmit the information.
· You will have a maximum of 5 minutes to present.
· Deposit your presentation in the Discussion forum. Remember to compress images to minimize the file size.
This assignment is worth 30%
Late written assignments will be deducted 10% per day (weekend counts as 2 days) and will not be accepted after 4 d ...
You will prepare a summary presentation concerning the Kent Chem.docxtaishao1
You will prepare a summary presentation concerning the Kent Chemical case. Presentations are a necessary skill for the competent professional. In this Assignment each member of the team will have an opportunity to practice this skill.
Assignment 1: Team Assignment
Prepare a summary presentation for the Kent Chemical Executives using PowerPoint that includes the checklist items below.
Checklist:
Include a Title slide
Introduction (one slide)
A summary of the problems facing Luis Morales as he began implementing Ben Fisher’s international expansion strategy. (2 slides)
A summary evaluation of the organizational changes he made in response to those problems. (1–2 slides)
A summary of the true value of the Sterling Partners consulting services that they provided. (1–2 slides)
An overview of what Morales should recommend. (2–3 slides)
A call to action regarding what Ben Fisher should decide. (1–2 slides)
References (1 slide)
The point distribution for the presentation will be as follows:
50% (25 points): Content addressing checklist items, focus, and organization
30% (15 points): Analysis, critical thinking, and persuasion
20% (10 points): Professional presentation, clarity of slides
Total points for presentation = 50
Additional Instructions:
Slides
- It is important that the slides be streamlined, interesting, and professional. The use of an appropriate template and SmartArt to graphically depict information is highly encouraged. The majority of the detail should be placed in the notes sections. Respond using a minimum of 10 slides.
Reference
Bartlett, C. A., & Winig, L. (2012). Kent Chemical: Organizing for international growth.
HBS Brief Cases
.
...
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1. Case Study Analysis Format
1. In each case the presenters will play the role of
consultants who provide analysis and advice for the
pertinent decision maker(s) in the situation.
2. All presentations must be completed with Powerpoint
slides (or equivalent presentation program)
Organization
• (5 minutes) Present an Overview of the case situation: names
and positions, dates, locations, a synopsis of exhibits, tables and
dialogues, and other perspectives on the information provided.
• (10 minutes) Organize and review the known facts of the
Existing Situation in terms of Strengths and Weaknesses of the
firm(s) in the case history by focusing on the pertinent business
factors from the following list: communication, intercultural
differences, ethics, and management. Also you may want to
consider personnel, marketing, advertising, finance, accounting,
logistics, distribution, production, costs, and pricing.
• (2 minutes) Deliver a succinct Statement of Problem(s) in a
clear, concise, complete manner using no more than two
sentences.
• (10 minutes) Review a list of five Options each described with
corresponding Advantages and Disadvantages using analysis
and projections based on the business functions above.
Possible solutions:
( #1 #2 #3 #4 #5 )
(from: status quo -- to: radical change)
Explain your Recommendation from the above possible
solutions for one course of action that represents your opinion
of the best solution or combination of solutions.
• (40 minutes) Respond to any questions during the class
Discussion.
• Post the visuals from your presentation on the online course
page.
SIMERAL/ Case studies September 23, 2013