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Application Monitoring for On-premises,
Hybrid, and Multi-cloud Environments
Federal Webcast
March 29, 2018
• SolarWinds company overview
• Application monitoring overview
• Server & Application Monitor (SAM)
• On-premises and how SAM helps
• Cloud and how SAM helps
• SAM deployment scenarios
• Product demonstration
• Q&A
• Additional resources
Agenda
© 2018 SolarWinds Worldwide, LLC. All rights reserved.
Arthur Bradway
Senior Federal Sales Engineer
arthur.bradway@solarwinds.com
2
3
SolarWinds Overview
•Over 250,000 customers in 170 countries; SMB to
Fortune 500®
•More than 425 of the Fortune 500 are customers
•Every branch of DoD and virtually every civilian and
intelligence agency
•Maintained number one position in global market
for Network Management Software in the IDC®
Worldwide Semi-Annual Software Tracker 1H 2017
•Headquarters in Austin, TX
•Federal office in Herndon, VA
•2,200+ employees worldwide
© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Servers &
Applications
Database
Network
Storage
Security
User
Experience
Security
Management
Log and Event
Patch
Product Mission: Enable IT and DevOps pros to
proactively and reactively monitor, alert, troubleshoot,
and resolve infrastructure issues.
What We Offer Today
• Building toward our future
Network
Management
Performance
Configuration
IP Address
VoIP
Applications and
Management
Servers and Apps
Virtualization
Storage
Database
Management
Database
Performance
Tools
Remote
Troubleshooting
Web Help Desk®
Topology Mapping
Configuration
MySQL®
Oracle®
SQL Server®
DB2®
SAP® ASE
Device Tracking
Secure File Transfer
Web Performance
Product Principles: Fast (immediate accessibility), easy
(best-in-class UX), and affordable (starting price for
agencies of all sizes).
© 2018 SolarWinds Worldwide, LLC. All Rights Reserved.
Cloud
© 2018 SolarWinds Worldwide, LLC. All rights reserved.
The SolarWinds Orion Platform
The Orion® Platform powers SolarWinds networking
and systems management products
• Modular, extensible, unified, and scalable platform for a hybrid IT world
• Unified view from network to web performance metrics for faster root cause
identification and troubleshooting
• Centralized administration, access control, advanced alerting, and reporting
5
Application Monitoring
© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Monitoring Applications with SAM
Orion Server
and SQL
database
Server &
Application
Monitor
Database
Performance
Analyzer
Single Pane
of Glass
SolarWinds Solution Polling Method Where the Application Lives
Optional
VPN
On-premises
AWS®
Google®
Azure®
Private
cloud
SNMP
Agents
API
Application Monitoring Challenges
•On-premises, in the cloud, or in hybrid environments?
•Visibility, control, and access vary widely
•Application infrastructure dependencies (server, VM, storage, database)
•Advanced troubleshooting requires a correlation of infrastructure metrics
•Getting a view of real-time and historic network and systems metrics gets everyone on the same page
•Multi-cloud use is common and on the rise; a unified view is needed
•Virtualized environments are complex, dynamic, and require special tools or skills
•Migrating applications to the cloud requires scenario planning and capacity forecasting
•Monitoring performance impacts and reporting are critical
© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Server & Application Monitor Overview
•Powerful application and server monitoring and performance alerting for faster
problem detection and troubleshooting
•One easy-to-use and affordable tool to monitor multi-vendor IT infrastructure
What SAM Monitors What SAM Delivers
• Applications
• Databases
• Physical servers
• Services
• Processes
• Event logs
• Disk volumes
• Hypervisors
• Virtual machines
• Availability monitoring
• Performance monitoring
• Intelligent alerts
• Environment dependency mapping
• Root cause analysis
• Capacity planning
• Troubleshooting tools
• Custom script execution
• Automated reports
© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
What Makes SAM Unique?
•Monitor hundreds of commercial applications and servers from a central console
•SAM includes 1,200+ application performance templates, such as Active Directory®, Java®, XenApp®, IBM®
WebSphere®, Lync®, and more
•Also supports custom/home-grown applications
•Easily customize built-in alerts; alerts are intelligent and dependency aware
•A unified view of application monitoring for on-premises, hybrid, and multi-cloud environments
•AppInsight™ provides detailed monitoring of Exchange™, SQL Server®, and IIS™
•AppStack™ visualizes the relationships and dependencies between applications and supporting
infrastructure to help identify the root cause of application problems
•PerfStack™ correlates and charts systems and network metrics for advanced troubleshooting
•SAM is part of the SolarWinds® Orion Platform, making it easy to add other SolarWinds modules
for network monitoring, virtualization monitoring, storage monitoring, and more
© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
On-premises and How SAM Helps
•Create custom monitors, modify available templates, and import your existing custom
scripts to monitor your applications and relevant services
•Leverage Windows®, Linux®, and AIX® agents
•Leverage hardware and software inventory reports to help improve asset management
•Leverage Database Performance Analyzer (DPA) integration to monitor associated
databases
•Leverage Network Performance Monitor (NPM) integration and visualize critical path
with the NetPath™ feature to improve troubleshooting
© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Cloud and How SAM Helps
•Leverage SAM API integrations to monitor the performance and availability of Microsoft Azure
and Amazon® AWS infrastructure, including AWS GovCloud
•SAM instructions for AWS GovCloud can be found here
•Utilize agents for private or hybrid cloud environments
•SAM templates provide monitoring best practices for SaaS applications like Office 365® and more
•For deeper insight to virtualization issues, leverage Virtualization Manager integration
•Leverage DPA integration to monitor hybrid and cloud-based databases
•Utilize NPM/NTA integration and visualize critical path (such as with NetPath) to improve
troubleshooting and visibility to SLA metrics
© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Server1 Server2 Server3
Server Pool
Orion Server
(Primary)
Orion
Database
(SQL)
Flow Storage
Database
VPN
Appliance
Data Center
Severs
Other
Infrastructure
SolarWinds Poller
Orion
Scalability Engine
Azure West
Orion
Scalability Engine
Data Science Platform
SAM Multi-cloud Deployment
AWS primary server with pollers on-premises and in Azure
https://thwack.solarwinds.com/community/thwackcamp-2017/orion-in-the-cloud-hybrid-it-user-stories-and-best-practices
© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
On-premises Deployment
Product Demonstrations
15© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Contact Federal Sales:
877.946.3751
federalsales@solarwinds.com
• Watch a SAM cloud workload video:
https://www.solarwinds.com/resources/webcast/cloud-workloads-meet-your-new-hybrid-it-reality
• Watch a federal Q4 2017 release webinar featuring SAM 6.5:
https://www.solarwinds.com/resources/webcast/federal-webcast-technical-update-and-new-feature-demo
• Visit our SAM webpage:
https://www.solarwinds.com/server-application-monitor
• Visit our SAM what’s new in 6.6 webpage:
https://www.solarwinds.com/server-application-monitor/whats-new
• Download a SAM datasheet:
https://www.solarwinds.com/-/media/solarwinds/swdcv2/licensed-products/server-application-monitor/resources/datasheets/sam-
datasheet.ashx
• Download SAM for AWS GovCloud instructions:
https://support.solarwinds.com/Success_Center/Server_Application_Monitor_(SAM)/How_to_monitor_the_AWS_GovCloud
SolarWinds Server & Application Monitor Resources
Let us know how we can help you
© 2018 SolarWinds Worldwide, LLC. All rights reserved. 16
• Watch short demo videos: http://demo.solarwinds.com/sedemo/
• Download a free trial: http://www.solarwinds.com/downloads/
• Visit our Federal website: http://www.solarwinds.com/federal
• Call the SolarWinds Federal sales team: 877.946.3751
• Email Federal sales: federalsales@solarwinds.com
• Visit our THWACK® government group: http://thwack.com/federal-and-government
• Follow us on LinkedIn®: https://www.linkedin.com/company/solarwinds-government
Additional Resources
Let us know how we can help you
© 2018 SolarWinds Worldwide, LLC. All rights reserved. 17
The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks
are the exclusive property of SolarWinds Worldwide, LLC or its affiliates,
are registered with the U.S. Patent and Trademark Office, and may be
registered or pending registration in other countries. All other
SolarWinds trademarks, service marks, and logos may be common law
marks or are registered or pending registration. All other trademarks
mentioned herein are used for identification purposes only and are
trademarks of (and may be registered trademarks) of their respective
companies.

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Federal Webinar: Application monitoring for on-premises, hybrid, and multi-cloud environments

  • 1. Application Monitoring for On-premises, Hybrid, and Multi-cloud Environments Federal Webcast March 29, 2018
  • 2. • SolarWinds company overview • Application monitoring overview • Server & Application Monitor (SAM) • On-premises and how SAM helps • Cloud and how SAM helps • SAM deployment scenarios • Product demonstration • Q&A • Additional resources Agenda © 2018 SolarWinds Worldwide, LLC. All rights reserved. Arthur Bradway Senior Federal Sales Engineer arthur.bradway@solarwinds.com 2
  • 3. 3 SolarWinds Overview •Over 250,000 customers in 170 countries; SMB to Fortune 500® •More than 425 of the Fortune 500 are customers •Every branch of DoD and virtually every civilian and intelligence agency •Maintained number one position in global market for Network Management Software in the IDC® Worldwide Semi-Annual Software Tracker 1H 2017 •Headquarters in Austin, TX •Federal office in Herndon, VA •2,200+ employees worldwide © 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Servers & Applications Database Network Storage Security User Experience
  • 4. Security Management Log and Event Patch Product Mission: Enable IT and DevOps pros to proactively and reactively monitor, alert, troubleshoot, and resolve infrastructure issues. What We Offer Today • Building toward our future Network Management Performance Configuration IP Address VoIP Applications and Management Servers and Apps Virtualization Storage Database Management Database Performance Tools Remote Troubleshooting Web Help Desk® Topology Mapping Configuration MySQL® Oracle® SQL Server® DB2® SAP® ASE Device Tracking Secure File Transfer Web Performance Product Principles: Fast (immediate accessibility), easy (best-in-class UX), and affordable (starting price for agencies of all sizes). © 2018 SolarWinds Worldwide, LLC. All Rights Reserved. Cloud
  • 5. © 2018 SolarWinds Worldwide, LLC. All rights reserved. The SolarWinds Orion Platform The Orion® Platform powers SolarWinds networking and systems management products • Modular, extensible, unified, and scalable platform for a hybrid IT world • Unified view from network to web performance metrics for faster root cause identification and troubleshooting • Centralized administration, access control, advanced alerting, and reporting 5
  • 7. © 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Monitoring Applications with SAM Orion Server and SQL database Server & Application Monitor Database Performance Analyzer Single Pane of Glass SolarWinds Solution Polling Method Where the Application Lives Optional VPN On-premises AWS® Google® Azure® Private cloud SNMP Agents API
  • 8. Application Monitoring Challenges •On-premises, in the cloud, or in hybrid environments? •Visibility, control, and access vary widely •Application infrastructure dependencies (server, VM, storage, database) •Advanced troubleshooting requires a correlation of infrastructure metrics •Getting a view of real-time and historic network and systems metrics gets everyone on the same page •Multi-cloud use is common and on the rise; a unified view is needed •Virtualized environments are complex, dynamic, and require special tools or skills •Migrating applications to the cloud requires scenario planning and capacity forecasting •Monitoring performance impacts and reporting are critical © 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 9. Server & Application Monitor Overview •Powerful application and server monitoring and performance alerting for faster problem detection and troubleshooting •One easy-to-use and affordable tool to monitor multi-vendor IT infrastructure What SAM Monitors What SAM Delivers • Applications • Databases • Physical servers • Services • Processes • Event logs • Disk volumes • Hypervisors • Virtual machines • Availability monitoring • Performance monitoring • Intelligent alerts • Environment dependency mapping • Root cause analysis • Capacity planning • Troubleshooting tools • Custom script execution • Automated reports © 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 10. What Makes SAM Unique? •Monitor hundreds of commercial applications and servers from a central console •SAM includes 1,200+ application performance templates, such as Active Directory®, Java®, XenApp®, IBM® WebSphere®, Lync®, and more •Also supports custom/home-grown applications •Easily customize built-in alerts; alerts are intelligent and dependency aware •A unified view of application monitoring for on-premises, hybrid, and multi-cloud environments •AppInsight™ provides detailed monitoring of Exchange™, SQL Server®, and IIS™ •AppStack™ visualizes the relationships and dependencies between applications and supporting infrastructure to help identify the root cause of application problems •PerfStack™ correlates and charts systems and network metrics for advanced troubleshooting •SAM is part of the SolarWinds® Orion Platform, making it easy to add other SolarWinds modules for network monitoring, virtualization monitoring, storage monitoring, and more © 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 11. On-premises and How SAM Helps •Create custom monitors, modify available templates, and import your existing custom scripts to monitor your applications and relevant services •Leverage Windows®, Linux®, and AIX® agents •Leverage hardware and software inventory reports to help improve asset management •Leverage Database Performance Analyzer (DPA) integration to monitor associated databases •Leverage Network Performance Monitor (NPM) integration and visualize critical path with the NetPath™ feature to improve troubleshooting © 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 12. Cloud and How SAM Helps •Leverage SAM API integrations to monitor the performance and availability of Microsoft Azure and Amazon® AWS infrastructure, including AWS GovCloud •SAM instructions for AWS GovCloud can be found here •Utilize agents for private or hybrid cloud environments •SAM templates provide monitoring best practices for SaaS applications like Office 365® and more •For deeper insight to virtualization issues, leverage Virtualization Manager integration •Leverage DPA integration to monitor hybrid and cloud-based databases •Utilize NPM/NTA integration and visualize critical path (such as with NetPath) to improve troubleshooting and visibility to SLA metrics © 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 13. Server1 Server2 Server3 Server Pool Orion Server (Primary) Orion Database (SQL) Flow Storage Database VPN Appliance Data Center Severs Other Infrastructure SolarWinds Poller Orion Scalability Engine Azure West Orion Scalability Engine Data Science Platform SAM Multi-cloud Deployment AWS primary server with pollers on-premises and in Azure https://thwack.solarwinds.com/community/thwackcamp-2017/orion-in-the-cloud-hybrid-it-user-stories-and-best-practices © 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. On-premises Deployment
  • 15. 15© 2018 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Contact Federal Sales: 877.946.3751 federalsales@solarwinds.com
  • 16. • Watch a SAM cloud workload video: https://www.solarwinds.com/resources/webcast/cloud-workloads-meet-your-new-hybrid-it-reality • Watch a federal Q4 2017 release webinar featuring SAM 6.5: https://www.solarwinds.com/resources/webcast/federal-webcast-technical-update-and-new-feature-demo • Visit our SAM webpage: https://www.solarwinds.com/server-application-monitor • Visit our SAM what’s new in 6.6 webpage: https://www.solarwinds.com/server-application-monitor/whats-new • Download a SAM datasheet: https://www.solarwinds.com/-/media/solarwinds/swdcv2/licensed-products/server-application-monitor/resources/datasheets/sam- datasheet.ashx • Download SAM for AWS GovCloud instructions: https://support.solarwinds.com/Success_Center/Server_Application_Monitor_(SAM)/How_to_monitor_the_AWS_GovCloud SolarWinds Server & Application Monitor Resources Let us know how we can help you © 2018 SolarWinds Worldwide, LLC. All rights reserved. 16
  • 17. • Watch short demo videos: http://demo.solarwinds.com/sedemo/ • Download a free trial: http://www.solarwinds.com/downloads/ • Visit our Federal website: http://www.solarwinds.com/federal • Call the SolarWinds Federal sales team: 877.946.3751 • Email Federal sales: federalsales@solarwinds.com • Visit our THWACK® government group: http://thwack.com/federal-and-government • Follow us on LinkedIn®: https://www.linkedin.com/company/solarwinds-government Additional Resources Let us know how we can help you © 2018 SolarWinds Worldwide, LLC. All rights reserved. 17
  • 18. The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.

Editor's Notes

  1. SolarWinds Company Overview (10) Drivers and Challenges (3) Network Modernization (5) System and Datacenter Consolidation (5) Migrating Apps to the Cloud (5) Product Demonstration (22) Q & A and closeout (10)
  2. Is it the network or the application? Utilize Quality of Service (QoS) to understand network metrics for each application and identify the root cause Leverage trace route tools like NetPath to conduct hop-by-hop analysis along critical network paths