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Server & Application Monitor (SAM)
Product Overview & Feature Highlights
2
MONITORING & MANAGING YOUR IT LANDSCAPE
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
DEEP MONITORING AND
BROAD COVERAGE
• Monitor inside and outside the
LAN
• Monitor on premises, in the
cloud and hybrid networks
• Scale to monitor networks of
all sizes
• Monitor geographically
distributed networks
• Supports MSP deployment
SolarWinds® Offers Powerful, Affordable, Easy-to-Use IT Monitoring & Management Tools
Serving 150,000+ Customers Worldwide from
Fortune 500 Companies to SMBs
3
SERVER & APPLICATION MONITOR (SAM)
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• SolarWinds Server & Application Monitor (SAM) delivers powerful application and server
monitoring and performance alerting capabilities for faster problem detection and
troubleshooting.
o Single Web interface to monitor multi-vendor applications and server infrastructure.
o Out-of-the-box monitoring templates for over 200 enterprise applications.
o Ability to extend monitoring to virtually any custom or home-grown applications.
o Contextual visibility of relationships and dependencies between applications and supporting
infrastructure.
o Monitor server hardware health, perform capacity forecasting, and manage asset inventory.
Remediate server issues remotely with built-in management actions.
4
MONITOR WHAT YOU WANT HOW YOU WANT
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
What SAM Monitors What SAM Delivers
• Applications
• Databases
• Physical Servers
• Services
• Processes
• Event Logs
• Disk Volumes
• Hypervisors
• Virtual Machines
• Availability Monitoring
• Performance Monitoring
• Intelligent Alerts
• Environment Dependency Mapping
• Root Cause Analysis
• Capacity Planning
• Troubleshooting Tools
• Custom Script Execution
• Automated Reports
5
KEY BENEFITS TO IT TEAMS
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Be the first to know: Get alerted on issues before they become large problems and impact
business and end-users.
• Respond faster: Find the root cause of application problems, and fix them quickly.
• Minimize downtime, optimize IT infrastructure, and reduce management overhead.
• Eliminate finger-pointing between systems, network, and virtualization teams.
• One stop shop: No need for multiple tools and custom scripts. Monitor multi-vendor
applications and servers from a single console.
• Everything works out-of-the-box: Use pre-packaged monitoring templates, alerts, and
reports to begin monitoring immediately. No need for professional services for deployment and
customization.
• Capacity planning: Track server resource usage, and be mindful of future resource needs.
6
ROI BENEFITS OF USING SAM
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Faster Troubleshooting Reduced Downtime Cost Savings
7
MONITORING YOUR ENTERPRISE APPLICATIONS
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• SAM monitors over 200 applications out of the box including Active Directory®, Exchange™,
Linux®, Windows®, Oracle®, and more.
o Monitor health, availability and performance of all your applications.
o Identify and solve issues before your users are impacted.
o Speed up troubleshooting and time-to-resolution.
o In a single click, drill down for quick access to detailed performance metrics.
o Visualize applications on topology maps and dashboards for performance analysis.
o Monitor applications on-premises and in the cloud.
• Leverage built-in templates for proactive monitoring:
o Automatically discover your servers, and applications running on them.
o Apply built-in templates, and start getting performance metrics in no time.
8
SUPPORTED VENDORS & TECHNOLOGIES
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Full List »
Operating Systems
Databases
Web Servers
Application Servers
Email Servers
Virtualization
9
DEEP MONITORING OF IIS, EXCHANGE & SQL SERVER
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• SAM also offers three out-of-the-box ‘super templates’ called AppInsight™ for Microsoft®
Exchange™, IIS™, and SQL Server®. These help solve complex problems via deep
performance monitoring.
o Exchange Server Monitoring: View mailbox, database, status, and storage, identify replication
issues, and monitor user mailbox activity.
o IIS Monitoring: Monitor the availability of websites and application pools, report SSL certificate
expiration, and perform remote actions to start/stop application pools.
o SQL Server Monitoring: Proactively monitor database connections, error logs, SQL agent job
status, index fragmentation, long-running queries, and more.
10
CUSTOM APPLICATION MONITORING
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Alongside commercial applications, monitor your custom and home-grown applications
from a single console.
o Modify existing templates, or create new templates to monitor custom applications.
o Use your existing scripts and import them into SAM to customize monitoring as you need.
o Leverage over 800 monitoring templates available for free on SolarWinds online community.
These community-generated templates are available right within the SAM console.
11
APPLICATION MONITORING (SCREENSHOTS)
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Exchange Monitoring IIS Monitoring (using AppInsight)
12
MONITORING YOUR SERVER INFRASTRUCTURE
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• SAM gives you quick access to performance metrics across your physical and virtual
server environment for troubleshooting server problems, and optimizing server workload
and hardware utilization.
o Monitor server response time, packet loss, and network latency.
o Track CPU, memory, and disk usage, and forecast when capacity will run out.
o Monitor server storage volumes, disk usage, and capacity metrics out of the box.
o Monitor the health of server hardware and blade enclosure and isolate failures in components,
such as battery, CPU, fan, temperature, memory, etc.
o Remotely remediate server issues. Terminate runaway processes, start/stop services, reboot
servers, etc.
o Centrally manage and track server hardware and software asset information. Get alerted on
server warranty expiration.
13
SERVER MONITORING (SCREENSHOT)
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
14
APPLICATION ENVIRONMENT MAPPING
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Diagnose and troubleshoot application problems faster with the AppStack™ dashboard.
Find out if a slow application issue is due to a performance problem in the application
itself or the underlying physical and virtual server infrastructure and storage environment.
o Easily pinpoint the root cause of application issues across physical, virtual, and storage
infrastructures.
o Clearly see dependencies and relationships between various elements of the application stack.
o With a single click, you can drill deep to identify performance and resource capacity issues.
o Get a unified view across multi-vendor applications, servers, hypervisors, and storage arrays.
• Integrates with SolarWinds Virtualization Manager, Storage Resource Monitor, and Web
Performance Monitor.
15
APPSTACK DASHBOARD (SCREENSHOT)
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
16
INTELLIGENT ALERTS & REPORTS
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• SAM comes with a wealth of pre-built alerts and reports that allow you to get started
immediately. You can modify them to suit your custom needs, or easily build new alerts or
reports from the Web console.
o Define device dependencies to help ensure you don’t receive unnecessary alerts and prevent
floods of useless messages.
o Configure alerts for correlated events (alert if X and Y are true), and sustained conditions
(alert if Y is true for more than five minutes).
o Dynamically calculate baseline thresholds and set up alerts based on network baseline data.
o Escalate alerts automatically through a variety of alert delivery methods.
• Automate report generation and delivery with over 100 out-of-the-box reports available in
SolarWinds SAM. You can easily modify them or build new reports based on custom
requirements.
17
FLEXIBLE DEPLOYMENT & SCALABILITY
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• SAM supports both agentless and agent-based monitoring covering applications across
your on-premises environment, private, public and hybrid cloud networks.
• The use of agent extends the scope of monitoring to the cloud, across WAN, satellite and
VPN connections, and in remote locations, satellite offices and secure locations.
• You can deploy SAM in large and distributed environments across multiple geographies.
• SAM is extremely robust and scalable to meet your growing IT needs. You can easily add
additional pollers and expand data collection across tens of thousands of nodes.
18
SAM IS PART OF SOLARWINDS ORION® PLATFORM
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Orion® Platform (Modular Deployment)
Server &
Application
Monitor
Network
Performance
Monitor
Installing SAM Installing NPM
Network
Configuration
Manager
Installing NCM More SolarWinds Products
®
Pick and choose the
modules you need,
and install them
and integrate them
easily.
Orion platform offers
core set of common
services such as
centralized alerts,
reports, UI,
dashboards, etc.
19
CUSTOMER QUOTES
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• “Server & Application Monitor solves real world problems by assisting with monitoring and
being able to make strategic decisions. This is a great product for monitoring your application
and server environment.”
George Mason
Network Engineer, Cari-Med Limited
• “The built-in templates in Server & Application Monitor have been very useful because I don’t
have to create a component monitor by myself; everything is out of the box. It is an easy
to configure tool with high performance. It is the most complete tool I have used. I would say
that it will make your job easier, no doubt.”
Enrique Villalta
Systems Administrator, Logistik Unicorp, Inc.
More customer quotes »
20
RESOURCES FOR ADDITIONAL LEARNING
© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
• Supported Applications »
• Datasheet »
• Interactive Online Demo »
• Evaluator’s Guide »
• ROI Benefits »
• SAM Training Videos »
• Research Brief (by Gleanster) »
• Licensing Guide »
• Case Studies »
• Customer Reviews »
Why Customers Chose
o SolarWinds over Microsoft SCOM
o SolarWinds over IBM Tivoli
o SolarWinds over HP
o SolarWinds over Nagios
o SolarWinds over ManageEngine
o SolarWinds over WhatsUp Gold
Simplify Application Monitoring & Troubleshooting!
Visit www.solarwinds.com/sam

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SolarWinds SAM Product Overview & Feature Highlights

  • 1. Server & Application Monitor (SAM) Product Overview & Feature Highlights
  • 2. 2 MONITORING & MANAGING YOUR IT LANDSCAPE © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. DEEP MONITORING AND BROAD COVERAGE • Monitor inside and outside the LAN • Monitor on premises, in the cloud and hybrid networks • Scale to monitor networks of all sizes • Monitor geographically distributed networks • Supports MSP deployment SolarWinds® Offers Powerful, Affordable, Easy-to-Use IT Monitoring & Management Tools Serving 150,000+ Customers Worldwide from Fortune 500 Companies to SMBs
  • 3. 3 SERVER & APPLICATION MONITOR (SAM) © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring and performance alerting capabilities for faster problem detection and troubleshooting. o Single Web interface to monitor multi-vendor applications and server infrastructure. o Out-of-the-box monitoring templates for over 200 enterprise applications. o Ability to extend monitoring to virtually any custom or home-grown applications. o Contextual visibility of relationships and dependencies between applications and supporting infrastructure. o Monitor server hardware health, perform capacity forecasting, and manage asset inventory. Remediate server issues remotely with built-in management actions.
  • 4. 4 MONITOR WHAT YOU WANT HOW YOU WANT © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. What SAM Monitors What SAM Delivers • Applications • Databases • Physical Servers • Services • Processes • Event Logs • Disk Volumes • Hypervisors • Virtual Machines • Availability Monitoring • Performance Monitoring • Intelligent Alerts • Environment Dependency Mapping • Root Cause Analysis • Capacity Planning • Troubleshooting Tools • Custom Script Execution • Automated Reports
  • 5. 5 KEY BENEFITS TO IT TEAMS © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • Be the first to know: Get alerted on issues before they become large problems and impact business and end-users. • Respond faster: Find the root cause of application problems, and fix them quickly. • Minimize downtime, optimize IT infrastructure, and reduce management overhead. • Eliminate finger-pointing between systems, network, and virtualization teams. • One stop shop: No need for multiple tools and custom scripts. Monitor multi-vendor applications and servers from a single console. • Everything works out-of-the-box: Use pre-packaged monitoring templates, alerts, and reports to begin monitoring immediately. No need for professional services for deployment and customization. • Capacity planning: Track server resource usage, and be mindful of future resource needs.
  • 6. 6 ROI BENEFITS OF USING SAM © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Faster Troubleshooting Reduced Downtime Cost Savings
  • 7. 7 MONITORING YOUR ENTERPRISE APPLICATIONS © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • SAM monitors over 200 applications out of the box including Active Directory®, Exchange™, Linux®, Windows®, Oracle®, and more. o Monitor health, availability and performance of all your applications. o Identify and solve issues before your users are impacted. o Speed up troubleshooting and time-to-resolution. o In a single click, drill down for quick access to detailed performance metrics. o Visualize applications on topology maps and dashboards for performance analysis. o Monitor applications on-premises and in the cloud. • Leverage built-in templates for proactive monitoring: o Automatically discover your servers, and applications running on them. o Apply built-in templates, and start getting performance metrics in no time.
  • 8. 8 SUPPORTED VENDORS & TECHNOLOGIES © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Full List » Operating Systems Databases Web Servers Application Servers Email Servers Virtualization
  • 9. 9 DEEP MONITORING OF IIS, EXCHANGE & SQL SERVER © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • SAM also offers three out-of-the-box ‘super templates’ called AppInsight™ for Microsoft® Exchange™, IIS™, and SQL Server®. These help solve complex problems via deep performance monitoring. o Exchange Server Monitoring: View mailbox, database, status, and storage, identify replication issues, and monitor user mailbox activity. o IIS Monitoring: Monitor the availability of websites and application pools, report SSL certificate expiration, and perform remote actions to start/stop application pools. o SQL Server Monitoring: Proactively monitor database connections, error logs, SQL agent job status, index fragmentation, long-running queries, and more.
  • 10. 10 CUSTOM APPLICATION MONITORING © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • Alongside commercial applications, monitor your custom and home-grown applications from a single console. o Modify existing templates, or create new templates to monitor custom applications. o Use your existing scripts and import them into SAM to customize monitoring as you need. o Leverage over 800 monitoring templates available for free on SolarWinds online community. These community-generated templates are available right within the SAM console.
  • 11. 11 APPLICATION MONITORING (SCREENSHOTS) © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Exchange Monitoring IIS Monitoring (using AppInsight)
  • 12. 12 MONITORING YOUR SERVER INFRASTRUCTURE © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • SAM gives you quick access to performance metrics across your physical and virtual server environment for troubleshooting server problems, and optimizing server workload and hardware utilization. o Monitor server response time, packet loss, and network latency. o Track CPU, memory, and disk usage, and forecast when capacity will run out. o Monitor server storage volumes, disk usage, and capacity metrics out of the box. o Monitor the health of server hardware and blade enclosure and isolate failures in components, such as battery, CPU, fan, temperature, memory, etc. o Remotely remediate server issues. Terminate runaway processes, start/stop services, reboot servers, etc. o Centrally manage and track server hardware and software asset information. Get alerted on server warranty expiration.
  • 13. 13 SERVER MONITORING (SCREENSHOT) © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 14. 14 APPLICATION ENVIRONMENT MAPPING © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • Diagnose and troubleshoot application problems faster with the AppStack™ dashboard. Find out if a slow application issue is due to a performance problem in the application itself or the underlying physical and virtual server infrastructure and storage environment. o Easily pinpoint the root cause of application issues across physical, virtual, and storage infrastructures. o Clearly see dependencies and relationships between various elements of the application stack. o With a single click, you can drill deep to identify performance and resource capacity issues. o Get a unified view across multi-vendor applications, servers, hypervisors, and storage arrays. • Integrates with SolarWinds Virtualization Manager, Storage Resource Monitor, and Web Performance Monitor.
  • 15. 15 APPSTACK DASHBOARD (SCREENSHOT) © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 16. 16 INTELLIGENT ALERTS & REPORTS © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • SAM comes with a wealth of pre-built alerts and reports that allow you to get started immediately. You can modify them to suit your custom needs, or easily build new alerts or reports from the Web console. o Define device dependencies to help ensure you don’t receive unnecessary alerts and prevent floods of useless messages. o Configure alerts for correlated events (alert if X and Y are true), and sustained conditions (alert if Y is true for more than five minutes). o Dynamically calculate baseline thresholds and set up alerts based on network baseline data. o Escalate alerts automatically through a variety of alert delivery methods. • Automate report generation and delivery with over 100 out-of-the-box reports available in SolarWinds SAM. You can easily modify them or build new reports based on custom requirements.
  • 17. 17 FLEXIBLE DEPLOYMENT & SCALABILITY © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • SAM supports both agentless and agent-based monitoring covering applications across your on-premises environment, private, public and hybrid cloud networks. • The use of agent extends the scope of monitoring to the cloud, across WAN, satellite and VPN connections, and in remote locations, satellite offices and secure locations. • You can deploy SAM in large and distributed environments across multiple geographies. • SAM is extremely robust and scalable to meet your growing IT needs. You can easily add additional pollers and expand data collection across tens of thousands of nodes.
  • 18. 18 SAM IS PART OF SOLARWINDS ORION® PLATFORM © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. Orion® Platform (Modular Deployment) Server & Application Monitor Network Performance Monitor Installing SAM Installing NPM Network Configuration Manager Installing NCM More SolarWinds Products ® Pick and choose the modules you need, and install them and integrate them easily. Orion platform offers core set of common services such as centralized alerts, reports, UI, dashboards, etc.
  • 19. 19 CUSTOMER QUOTES © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • “Server & Application Monitor solves real world problems by assisting with monitoring and being able to make strategic decisions. This is a great product for monitoring your application and server environment.” George Mason Network Engineer, Cari-Med Limited • “The built-in templates in Server & Application Monitor have been very useful because I don’t have to create a component monitor by myself; everything is out of the box. It is an easy to configure tool with high performance. It is the most complete tool I have used. I would say that it will make your job easier, no doubt.” Enrique Villalta Systems Administrator, Logistik Unicorp, Inc. More customer quotes »
  • 20. 20 RESOURCES FOR ADDITIONAL LEARNING © 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. • Supported Applications » • Datasheet » • Interactive Online Demo » • Evaluator’s Guide » • ROI Benefits » • SAM Training Videos » • Research Brief (by Gleanster) » • Licensing Guide » • Case Studies » • Customer Reviews » Why Customers Chose o SolarWinds over Microsoft SCOM o SolarWinds over IBM Tivoli o SolarWinds over HP o SolarWinds over Nagios o SolarWinds over ManageEngine o SolarWinds over WhatsUp Gold Simplify Application Monitoring & Troubleshooting! Visit www.solarwinds.com/sam