In fashion, perhaps more than anywhere else, branding is everything. Many fashion brands have spent decades building up a unique but delicate brand image: they often rely on staying enigmatic, using aspirational photography and inspired physical stores to differentiate. In an increasingly online world, this imposes a problem.
In this roundtable at Decoded Fashion London 2015, Strategy director and Partner at Fabrique, Pieter Jongerius will bring together the worlds of fashion, touchpoint strategy and e-commerce design. Afterwards, you will have learnt a very concrete approach to obtaining success in fashion e-commerce, illustrated with recent best practices.
Bottom up Rebranding session by Astrid Jacobs and Hans Leijdekkers on MuseumN...Fabrique
Creating a new website inevitably raises all sorts of questions about the being of your organisation. What are the characteristics of our identity? What is the core of our activities and how can we cluster them? How do the sub-brands relate?
The underlying question of all is: how to make this tangible to your audiences?
During this presentation, Hans Leijdekkers and Astrid Jacobs show how insights from the website redesign worked as a catalyst for cultural organisations like the Design Museum, RADA and Somerset House to change their overall branding and reflect on their positioning.
Fashion E-commerce - Conversion versus branding? (SXSW 2014 talk by Pieter Jo...Fabrique
In fashion, perhaps more than anywhere else, branding is everything. Many fashion brands have spent decades building up a unique but delicate brand image: they often rely on staying enigmatic, using aspirational photography and inspired physical stores to differentiate. In an increasingly online world, this imposes a problem. Success in e-commerce is determined by laws of conversion, use of conventions and by enabling choice. Not by exceeding expectations and offering serendipity. This is why all profitable online fashion stores look more and more the same. In this talk, Pieter Jongerius has brought together the worlds of fashion, touchpoint strategy and e-commerce design. It contains a very concrete approach to obtaining success in fashion e-commerce, illustrated with recent best practices.
Fashion E-commerce - Branding vs. Conversion (SXSW14 talk)Pieter Jongerius
In fashion, perhaps more than anywhere else, branding is everything.
Many fashion brands have spent decades building up a unique but delicate brand image: they often rely on staying enigmatic, using aspirational photography and inspired physical stores to differentiate.
In an increasingly online world, this imposes a problem. Success in e-commerce is determined by laws of conversion, use of conventions and by enabling choice. Not by exceeding expectations and offering serendipity. This is why all profitable online fashion stores look more and more the same.
In this talk, Pieter Jongerius will bring together the worlds of fashion, touchpoint strategy and e-commerce design. After this talk, you will have learnt a very concrete approach to obtaining success in fashion e-commerce, illustrated with recent best practices.
Love: The Secret Ingredient In Fashion E-commerce (Emerce eFashion 2015, SXSW...Fabrique
Hi All,
thanks for being at our talk or watching this presentation!
Louise Roose
Pieter Jongerius
---------------
Continuing on our 2014 talk on branding and conversion in fashion e-commerce, Louise Roose and Pieter Jongerius focused even more on the motivation and drivers that help to create delightful interactive products for fashion brands. The biggest of them all: love. The strongest of intrinsic motivations.
We share a fascination for our beautiful trade, for our tantalizing campaigns and these gorgeous products we sell. When moving into the realm of E-commerce, we can take this same love and apply it differently. The presentation is a tour around the digital landscape, discovering how love influences the quality and innovativeness of our products, and eventually our success.
The world of e-commerce is harsh, complex and ridden with constraints. But what do you really love about what you do? This talk will help you to discover and express that.
For fashion brands, building a touchpoint landscape is an increasingly daunting task. Fashion is democratizing rapidly and a new breed of social media like Pinterest is bringing great opportunities. This presentation offers a method of building real story telling customer journeys for different customer types. It also shows a number of promising trends. It includes overviews of online and offline touchpoints, owned, bought, and earnt media; it shows ways of connecting touchpoints with QR codes and more.
Luxury 3.0- a new Retail Scenario for Product Mass Customization and On Deman...ELSE CORP
ELSE Corp offers a new solution for luxury fashion retail: "Luxury Product Customization and Virtual Retail". Introduction to New Trends & New Principles, The Perfect Product and The Virtual Retail. Luxury 3.0 scenario
For more info: http://www.else-corp.com/
How are changing consumer behaviours shaping the future of grocery retail? What does tomorrow’s shopper care about? How do they shop? Why is the shopping experience changing? Nathan Watts, Creative Director at FITCH presented this deck to attendees at the annual World Food Moscow event in Sept 2019.
Continuous Retail is an art. It is the undeniable future of all things retail. Retail is ubiquitous - do you have an Experience Signature? Tim Greenhalgh, Chairman and CCO, shares how leading retailers create new human rituals that are empowered both physically and digitally. This presentation was given at WPP's Global Retail Forum on April 15, 2015.
Bottom up Rebranding session by Astrid Jacobs and Hans Leijdekkers on MuseumN...Fabrique
Creating a new website inevitably raises all sorts of questions about the being of your organisation. What are the characteristics of our identity? What is the core of our activities and how can we cluster them? How do the sub-brands relate?
The underlying question of all is: how to make this tangible to your audiences?
During this presentation, Hans Leijdekkers and Astrid Jacobs show how insights from the website redesign worked as a catalyst for cultural organisations like the Design Museum, RADA and Somerset House to change their overall branding and reflect on their positioning.
Fashion E-commerce - Conversion versus branding? (SXSW 2014 talk by Pieter Jo...Fabrique
In fashion, perhaps more than anywhere else, branding is everything. Many fashion brands have spent decades building up a unique but delicate brand image: they often rely on staying enigmatic, using aspirational photography and inspired physical stores to differentiate. In an increasingly online world, this imposes a problem. Success in e-commerce is determined by laws of conversion, use of conventions and by enabling choice. Not by exceeding expectations and offering serendipity. This is why all profitable online fashion stores look more and more the same. In this talk, Pieter Jongerius has brought together the worlds of fashion, touchpoint strategy and e-commerce design. It contains a very concrete approach to obtaining success in fashion e-commerce, illustrated with recent best practices.
Fashion E-commerce - Branding vs. Conversion (SXSW14 talk)Pieter Jongerius
In fashion, perhaps more than anywhere else, branding is everything.
Many fashion brands have spent decades building up a unique but delicate brand image: they often rely on staying enigmatic, using aspirational photography and inspired physical stores to differentiate.
In an increasingly online world, this imposes a problem. Success in e-commerce is determined by laws of conversion, use of conventions and by enabling choice. Not by exceeding expectations and offering serendipity. This is why all profitable online fashion stores look more and more the same.
In this talk, Pieter Jongerius will bring together the worlds of fashion, touchpoint strategy and e-commerce design. After this talk, you will have learnt a very concrete approach to obtaining success in fashion e-commerce, illustrated with recent best practices.
Love: The Secret Ingredient In Fashion E-commerce (Emerce eFashion 2015, SXSW...Fabrique
Hi All,
thanks for being at our talk or watching this presentation!
Louise Roose
Pieter Jongerius
---------------
Continuing on our 2014 talk on branding and conversion in fashion e-commerce, Louise Roose and Pieter Jongerius focused even more on the motivation and drivers that help to create delightful interactive products for fashion brands. The biggest of them all: love. The strongest of intrinsic motivations.
We share a fascination for our beautiful trade, for our tantalizing campaigns and these gorgeous products we sell. When moving into the realm of E-commerce, we can take this same love and apply it differently. The presentation is a tour around the digital landscape, discovering how love influences the quality and innovativeness of our products, and eventually our success.
The world of e-commerce is harsh, complex and ridden with constraints. But what do you really love about what you do? This talk will help you to discover and express that.
For fashion brands, building a touchpoint landscape is an increasingly daunting task. Fashion is democratizing rapidly and a new breed of social media like Pinterest is bringing great opportunities. This presentation offers a method of building real story telling customer journeys for different customer types. It also shows a number of promising trends. It includes overviews of online and offline touchpoints, owned, bought, and earnt media; it shows ways of connecting touchpoints with QR codes and more.
Luxury 3.0- a new Retail Scenario for Product Mass Customization and On Deman...ELSE CORP
ELSE Corp offers a new solution for luxury fashion retail: "Luxury Product Customization and Virtual Retail". Introduction to New Trends & New Principles, The Perfect Product and The Virtual Retail. Luxury 3.0 scenario
For more info: http://www.else-corp.com/
How are changing consumer behaviours shaping the future of grocery retail? What does tomorrow’s shopper care about? How do they shop? Why is the shopping experience changing? Nathan Watts, Creative Director at FITCH presented this deck to attendees at the annual World Food Moscow event in Sept 2019.
Continuous Retail is an art. It is the undeniable future of all things retail. Retail is ubiquitous - do you have an Experience Signature? Tim Greenhalgh, Chairman and CCO, shares how leading retailers create new human rituals that are empowered both physically and digitally. This presentation was given at WPP's Global Retail Forum on April 15, 2015.
This is the Modern East: situated at the world’s crossroads and comprised of diverse, mobile and ready to engage people living in a region with the world’s most international population, the world’s most visited mall and its busiest airport.
In this modern setting, there are huge opportunities for brands prepared to break barriers to connect with customers in a modern approach, going beyond traditional calligraphy and visuals to create agile and creative experiences. FITCH Design Director Jimmy Kmeid will explore the richness of Arabic design and its use in a modern context, demonstrating how brands can build both local resonance and universal relevance to make them fit for the global stage.
Unstoppable. The tech revolution is here, adapt or die.FITCH
Tim Greenhalgh's presentation as part of a panel at BCSC 2014. The panel explored the evolution of technology, what it means for the retail property sector and what’s around the corner in terms of new technology development.
The panel was chaired by Sean Curtis, Land Securities and also included Saurabh Sethi, GSMA and Patrick Gallagher, CitySprint.
It seems you can't buy anything these days without a carefully nurtured story reflecting the provenance, purity or purpose of the brand, replete with a hand-crafted booklet on the blood, sweat and tears it took to bring this product to you. And all you wanted was a coffee. On the surface, all this authenticity and effort is not a bad thing. Indeed, as the mass brands flail in the face of this hipster hurricane, it may be time to ask why we find ourselves drawn to this phenomenon that has created a bigger issue of parity in all corners of retail. Where did the trend of artisanal, bespoke brands come from, and why do they seem to be taking over every category of retail? FITCH unpacks this new direction of retail and share how brands can differentiate themselves in a world of hipster take-over.
The Future of Fashion Stores & Virtual Retail- ELSE Corp visionELSE CORP
ELSE Corp brings a new solution for retail stores. ELSE Corp presents and introduce "The Future of Fashion Stores and Virtual Retail"
A new solution for retail store. http://www.else-corp.com/
The Best Of Snapshot is an ongoing series prepared by the LHBS Inspiration-Hub team. Snapshots are filled with curated signs and cases related to a certain topic or industry and are selected around the three following areas of our expertise: business development, brand building and customer experience.
This one features signs and cases from the fashion industry, how it is changing and what new marketing efforts it's coming up with.
The Roaring Twenties: How Global Retail Brands Will Stay Relevant in 2020FITCH
The ‘Roaring Twenties’ refers to the decade of the 1920s - a time of economic prosperity. Social, artistic and cultural excellence reigned, jazz blossomed, fashion changed and women got the vote. We’re hopeful for a similarly transformative decade, but with many retailers closing in 2019, how can we ensure we stay relevant? The 15 global FITCH studios collaborated to unpack best-in-class retailers and what it could all mean for retailers in 2020. We’re pleased to present this summary of our findings.
How can you create an omni-channel path for buyers using physical, human and digital elements? And how can you create your own unique experience signature? Alasdair Lennox, ECD for FITCH EMEA presents at Offline/Online conference in Moscow -March 2015.
As an ex-Ogilvyian, I try and recreate one of Ogilvy's many great brand assets, the Magic Lantern. It is a guide to creating communication for brands across a range of categories and one that I believe Ogilvy needs to revive.
I try and recreate Magic Lanterns for wines and spirits, cars, technology, financial services and retail, hoping that more people benefit from them. And that the agency will reincarnate it someday soon.
Retail 2020: Retail Will Change more in the Next 5 Years than the Last 50FITCH
Against a backdrop of seismic shifts in our retail landscape, Christian Davies, Executive Creative Director, Americas at FITCH took the audience on a global tour of the major trends that will be the norm by the time we’re ringing in the New Year of 2020. Emerging trends are mapped against new shopper behaviors and the rise of Gen Z – set to be the largest group of shoppers globally by 2020 – and by new realities of retail operations, language and purpose. This presentation was given at Globalshop in Las Vegas on March 26th, 2015.
VRxVR- Virtual Reality x Virtual Retail for Retailers, Scenarios and Applicat...ELSE CORP
#VRxVR is a B2B Cloud SaaS platform, in development by ELSE Corp- a Virtual Retail company, for brands and retailers, "powered by E.L.S.E.”, which is enabling a new Customer Experience in VR, AR and MR, around the processes of product catalog creation, runway shows, use for "see now-buy now” and similar scenarios.
more info: www.else-corp.com/technology
In fashion, perhaps more than anywhere else, branding is everything.
Many fashion brands have spent decades building up a unique but delicate brand image: they often rely on staying enigmatic, using aspirational photography and inspired physical stores to differentiate.
In an increasingly online world, this imposes a problem. Success in e-commerce is determined by laws of conversion, use of conventions and by enabling choice. This is why all profitable online fashion stores look more and more the same.
Do you recognize this paradox?
Let’s share our experience!
Service Design: Closing the Delivery GapBrand Manual
How to increase your competitive advantage by using a customer perspective. You can design a better customer experience that means better products and services. They sell better, speak for themselves – and save half of your marketing budget.
360 Degrees of Marketing: The Retail RevolutionFITCH
Wineries have an opportunity to differentiate with an Experience Signature. Michelle Fenstermaker presents at the Direct to Consumer Wine Symposium 2016.
ELSE Corp at Decoded Fashion Milan: RE-DESIGNING THE FASHION CHAINELSE CORP
Decoded Fashion Milan 2016, The Fashion Pitch challenge: RE-DESIGNING THE FASHION CHAIN. This year’s competition for international start-ups in the tech-fashion field has a unique challenge: powering the Fashion Chain forward.
ELSE CORP, Italy. ELSE Corp designs and develops a Cloud SaaS API platform for “Virtual Retail”, integrating all processes from 3D Design, to Interactive Visual Merchandising for customized and made to measure sales, to the on demand production.
more info: http://milan.decodedfashion.com/thefashionpitch/
This is the Modern East: situated at the world’s crossroads and comprised of diverse, mobile and ready to engage people living in a region with the world’s most international population, the world’s most visited mall and its busiest airport.
In this modern setting, there are huge opportunities for brands prepared to break barriers to connect with customers in a modern approach, going beyond traditional calligraphy and visuals to create agile and creative experiences. FITCH Design Director Jimmy Kmeid will explore the richness of Arabic design and its use in a modern context, demonstrating how brands can build both local resonance and universal relevance to make them fit for the global stage.
Unstoppable. The tech revolution is here, adapt or die.FITCH
Tim Greenhalgh's presentation as part of a panel at BCSC 2014. The panel explored the evolution of technology, what it means for the retail property sector and what’s around the corner in terms of new technology development.
The panel was chaired by Sean Curtis, Land Securities and also included Saurabh Sethi, GSMA and Patrick Gallagher, CitySprint.
It seems you can't buy anything these days without a carefully nurtured story reflecting the provenance, purity or purpose of the brand, replete with a hand-crafted booklet on the blood, sweat and tears it took to bring this product to you. And all you wanted was a coffee. On the surface, all this authenticity and effort is not a bad thing. Indeed, as the mass brands flail in the face of this hipster hurricane, it may be time to ask why we find ourselves drawn to this phenomenon that has created a bigger issue of parity in all corners of retail. Where did the trend of artisanal, bespoke brands come from, and why do they seem to be taking over every category of retail? FITCH unpacks this new direction of retail and share how brands can differentiate themselves in a world of hipster take-over.
The Future of Fashion Stores & Virtual Retail- ELSE Corp visionELSE CORP
ELSE Corp brings a new solution for retail stores. ELSE Corp presents and introduce "The Future of Fashion Stores and Virtual Retail"
A new solution for retail store. http://www.else-corp.com/
The Best Of Snapshot is an ongoing series prepared by the LHBS Inspiration-Hub team. Snapshots are filled with curated signs and cases related to a certain topic or industry and are selected around the three following areas of our expertise: business development, brand building and customer experience.
This one features signs and cases from the fashion industry, how it is changing and what new marketing efforts it's coming up with.
The Roaring Twenties: How Global Retail Brands Will Stay Relevant in 2020FITCH
The ‘Roaring Twenties’ refers to the decade of the 1920s - a time of economic prosperity. Social, artistic and cultural excellence reigned, jazz blossomed, fashion changed and women got the vote. We’re hopeful for a similarly transformative decade, but with many retailers closing in 2019, how can we ensure we stay relevant? The 15 global FITCH studios collaborated to unpack best-in-class retailers and what it could all mean for retailers in 2020. We’re pleased to present this summary of our findings.
How can you create an omni-channel path for buyers using physical, human and digital elements? And how can you create your own unique experience signature? Alasdair Lennox, ECD for FITCH EMEA presents at Offline/Online conference in Moscow -March 2015.
As an ex-Ogilvyian, I try and recreate one of Ogilvy's many great brand assets, the Magic Lantern. It is a guide to creating communication for brands across a range of categories and one that I believe Ogilvy needs to revive.
I try and recreate Magic Lanterns for wines and spirits, cars, technology, financial services and retail, hoping that more people benefit from them. And that the agency will reincarnate it someday soon.
Retail 2020: Retail Will Change more in the Next 5 Years than the Last 50FITCH
Against a backdrop of seismic shifts in our retail landscape, Christian Davies, Executive Creative Director, Americas at FITCH took the audience on a global tour of the major trends that will be the norm by the time we’re ringing in the New Year of 2020. Emerging trends are mapped against new shopper behaviors and the rise of Gen Z – set to be the largest group of shoppers globally by 2020 – and by new realities of retail operations, language and purpose. This presentation was given at Globalshop in Las Vegas on March 26th, 2015.
VRxVR- Virtual Reality x Virtual Retail for Retailers, Scenarios and Applicat...ELSE CORP
#VRxVR is a B2B Cloud SaaS platform, in development by ELSE Corp- a Virtual Retail company, for brands and retailers, "powered by E.L.S.E.”, which is enabling a new Customer Experience in VR, AR and MR, around the processes of product catalog creation, runway shows, use for "see now-buy now” and similar scenarios.
more info: www.else-corp.com/technology
In fashion, perhaps more than anywhere else, branding is everything.
Many fashion brands have spent decades building up a unique but delicate brand image: they often rely on staying enigmatic, using aspirational photography and inspired physical stores to differentiate.
In an increasingly online world, this imposes a problem. Success in e-commerce is determined by laws of conversion, use of conventions and by enabling choice. This is why all profitable online fashion stores look more and more the same.
Do you recognize this paradox?
Let’s share our experience!
Service Design: Closing the Delivery GapBrand Manual
How to increase your competitive advantage by using a customer perspective. You can design a better customer experience that means better products and services. They sell better, speak for themselves – and save half of your marketing budget.
360 Degrees of Marketing: The Retail RevolutionFITCH
Wineries have an opportunity to differentiate with an Experience Signature. Michelle Fenstermaker presents at the Direct to Consumer Wine Symposium 2016.
ELSE Corp at Decoded Fashion Milan: RE-DESIGNING THE FASHION CHAINELSE CORP
Decoded Fashion Milan 2016, The Fashion Pitch challenge: RE-DESIGNING THE FASHION CHAIN. This year’s competition for international start-ups in the tech-fashion field has a unique challenge: powering the Fashion Chain forward.
ELSE CORP, Italy. ELSE Corp designs and develops a Cloud SaaS API platform for “Virtual Retail”, integrating all processes from 3D Design, to Interactive Visual Merchandising for customized and made to measure sales, to the on demand production.
more info: http://milan.decodedfashion.com/thefashionpitch/
"What is the role of branding in the post-consumer society?"
People are turning away from the consumer society, creating new relations and engagements. Times have never been more challenging nor more exciting or suited for brands. How could one adapt to this future brands cape?
Michael Ericsson, Brand Strategist Creuna
www.creuna.se
A look at the top digital trends from the latter part of 2011. From personalized products and m-commerce to luxury brands pulling back the curtain, these are things to keep on the radar in 2012.
Starting up a business has many challenges and demands. This paper from Swystun Communications provides ways and examples for how branding can better ensure success if the focus is there from the start.
Corporate Storytelling for Leaders and Business .pptxPankaj Kukreti
Storytelling is the process of using fact and narrative to communicate something to your audience.
in these Slides,
Corporate storytelling is not always believable (greenwashing) If we fill our sites with improbable stories of corporate benevolence and racially-diverse stock photos of people leaping in fields, maybe we can distract people from the reality.
There is not much difference in kids and advertising ideas. if they are yours, you will feel they are the best
here we will learn how to create and make impact stories to tell.
You're only limited by your imagination.
So For what you are waiting for
Unleash your inner storyteller.
This presentation explores how we map the phases of the customer journey against specific areas of inquiry related to customer needs and then apply this framework to a review of competitive and comparative brand experiences. The outcomes of this analysis deliver both qualitative and quantitative results that inspire our clients and us. In turn, the insights gained enable our design team to deliver far more compelling experiences.
Former Donna Karan and Calvin Klein Executive Sal Khokhar will discuss strategies and processes for International Designers looking to enter the North American Market. As a 20-year veteran leading market entry strategies for both designer and contemporary brands such as Yohji Yamamoto Adidas, Emmanuel Ungaro, Van Heusen, and US Polo – Khokhar will discuss some of the biggest opportunities that lie ahead for the next generation.
Be part of a discussion on how retailers, designers, licensors, manufacturers, editors, publicists, and private equity can collaborate to NAVIGATE the business of fashion towards an exciting future. The discussion primarily will focus on the NEXT 10 YEARS. Trends towards non-traditional collaborations, celebrities, and retailers, mobile and movies, athletes and sponsors, luxury and mass, factories and creatives.
The role of e.commerce and real-time access to product design through vertical manufacturing partnerships, online shopping, and experiential marketing. The value of manufacturing partnerships, knowing your customers and going back to the fundamentals of building locally before growing globally.
(Graham Brown mobileYouth) PART 2: 50 Youth Marketing Trends for 2009Graham Brown
Part 2 of series on Insights, trends and quotes by author and co-founder of mobileYouth - a global research project that aims to first understand youth and only then how technology fits into their lifestyle.
FREE YOUTH TRENDS REPORTS
http://www.youthtrendsreport.com
Case Study: Mastering digital disruption in retailScopernia
Retail companies have quite some challenges with the way the world is (rapidly) changing due to digitization. That’s why Belgian retailer Torfs & Duval Union Consulting have worked together to set up a strategy to master the digital transformation of Torfs.
In the following case study, we discuss the current market situation and disruptive trends in retail based on our seven Drivers of Transformation.
It’s fundamental to understand what is going on at the moment in the retail industry, where it is going and identify critical threats when constructing a digital strategy towards the future.
Need help with your transformation?
Do contact us: through a series of workshops, we help you to understand digital disruption and offer you a model to shape your own future.
Similar to Fashion e-commerce, branding vs conversion? Decoded Fashion London 2015 (20)
Fabrique University talk: branding in de digitale wereldFabrique
Een University talk over 'Branding in de digitale wereld'. Jeroen van Erp laat zien wat de waarde is van een goed merk en hoe je merkgedreven concepten ontwikkelt voor digitale producten en diensten. Daarbij geeft hij diverse voorbeelden over hoe je branding toepast bij het ontwerpen van visuele identiteiten en digitale producten.
We beoordelen ontwerpers op hun portfolio, reiken prijzen uit op basis van design of het effect van de eindoplossing. We richten ons op het eindproduct. Dat is ook wat we graag verkopen aan onze opdrachtgevers. En op hun beurt vragen klanten om een eindproduct op basis van het succes dat ze zien bij hun concurrenten. Maar ontwerpen is een werkwoord. Het eindproduct laat zich wellicht kopiëren, maar het proces en de samenwerking niet. Het is belangrijk dat we grip krijgen op hoe je de verandering ontwerpt.
Informeel leiderschap
Een succesvol project is vaak het resultaat van een opdrachtgever met lef en visie, het juiste ontwerpteam, strakke keuzes en commitment aan een hoge ambitie. En dat dupliceer je niet zomaar. Hier komt een kwaliteit om de hoek kijken die vaak onderschat wordt: informeel leiderschap. Een kwaliteit die ontwerpers veel bewuster moeten inzetten.
Het ontwerpen van de transitie moet een kernkwaliteit zijn van ontwerpers die impact willen creëren. We moeten niet langer alleen de bestemming maar ook de weg naar impact ontwerpen. Wat is daarvoor nodig? Hoe detecteer je de mogelijke hobbels? En hoe ga je daar mee om?
In deze talk koppelt Jeroen van Erp de bestemming (een fonkelend eindresultaat) aan de route. Hij leert je omgaan met weerbarstige situaties en laat zien hoe je design leadership kan inzetten om transitie te realiseren.
Webinar Matthijs Klinkert
Technologische innovatie zonder design thinking is gedoemd te mislukken. Daarom vinden we het eerder creepy dan cool als een Google-bot zich voordoet als mens en de kapper belt voor een afspraak.
Presentatie tijdens Fabrique University, door tech lead Marko Kruijer.
In deze course leer je alles wat je altijd al wilde weten op het gebied van techniek, maar niet durfde te vragen. Frontend/backend, wat is het verschil? Shared hosting, managed hosting, whut? Hebben developers het over DIFF’s en REPO’s en heb je geen idee waar het over gaat? Waarom hebben we web fonts nodig. En wat is een API eigenlijk? Heb jij deze gedachten weleens? En wil je meer weten over techniek? Tech lead Marko Kruijer neemt je mee in de wereld van techniek.
FabUniversity Jeroen van Erp 16 april 2020Fabrique
Design will never be the same
De steeds complexere uitdagingen waar onze samenleving mee te maken heeft vragen om intelligente oplossingen. Dit thema is nu actueler dan ooit. We hebben ideeën nodig die relevant zijn voor individuen en tegelijkertijd invloed hebben op het collectief. Om dit mogelijk te maken hebben we ontwerpers nodig die complexiteit omarmen en ontwapenen.
De ontwerper van de toekomst
De ontwerper van de toekomst is in staat nieuwe oplossingen te bedenken die tegemoetkomen aan de belangen van individuele stakeholders en drijfveren zijn voor transformatie. Hij moet tegelijkertijd grenzen verleggen, impact bewerkstelligen, visie en leiderschap tonen.
Nieuwe ontwerpers zijn deskundig en creatief. Het zijn verhalenvertellers én ondernemers. Ze weten hoe ze een mensgerichte aanpak moeten hanteren in technologiegedreven situaties. Ze zijn de drijvende kracht achter veranderingen in bedrijven, non-profitorganisaties en start-ups.
Zij zijn in staat om ideeën tot leven te brengen in de echte wereld, zijn verantwoordelijk en moedig, zonder terug te deinzen voor grote uitdagingen.
Panel on managing decision making at MuseumNext 2019Fabrique
During the Museum Next London 2019 conference, a panel consisting of Trish Thomas (Southbank Centre), Natasha Plowright (The Photographers’ Gallery), Tom Robertson (Somerset House) and Helen Slater (Royal Academy of Dramatic Art) discussed their experiences in leading decision making during digital projects.
Not the sexiest topic. But those of you who have managed a big project in the past, know the importance. Good decision making has a positive effect on the end result ánd on timings and budget as well. And moreover: on the overall happiness of everyone involved.
Unfortunately, decision making is one of the hardest aspects to manage since human behaviour plays a big part. Astrid Jacobs (Fabrique) shared insights about the psychology of decision-making as an introduction to the panel discussions about their individual approaches.
Royal Academy online collection case study Museums and the Web 2018 - Martij...Fabrique
Fabrique helped the Royal Academy of Arts in London relaunch its online collection. Applying the editorial approach of the RA's digital strategy, we created three different content formats to tell the story of the RA.
This case was presented in a workshop at Museums and the Web 2018 in Vancouver. For more examples and the workshop approach and tools, see https://medium.com/@Martijnvdh/creating-catchy-content-formats-beyond-the-online-collection-mw18-workshop-by-fabrique-and-the-ra-e27db92f2270
Health-Design thinking als innovatiemethode (E-health convention presentatie ...Fabrique
Techniek wordt vaak als de ‘holy grail’ gezien voor innovaties. Hierdoor wordt het eigenlijke doel over het hoofd gezien: de eindgebruiker. En ontstaan innovaties die deelproblemen oplossen, maar niet bijdragen aan een grotere visie.
Bij Fabrique wordt gewerkt aan innovaties voor veel verschillende branches met een sterke visie op de eindgebruiker. In deze presentatie deelt Kay Timmers inzichten voor de zorgsector.
Fabrique Talk: (Not) getting lost with the Tate app: from wayfinding to dayfi...Fabrique
Last year Fabrique developed the new Tate app, an intuitive and friendly companion to all Tate’s locations. Our observations proved that people could navigate the buildings quite easily. So we proposed a ‘dayfinding’ app instead of a pure wayfinding solution. An app that asks you “What do you feel like doing?”, tells you what’s happening, gives you guidance and suggestions, and know more about the art.
In this presentation – held During MuseumNext Europe 2017 in Rotterdam - Fabrique’s designer Quérine van Casteren explains how the visitor experience determined the design of the app and how the physical and digital world strengthen each other. Also, she shows you how we managed to deliver a prize winning app, connecting to a new API, implementing a visual identity under construction, installing beacons, developing audio, using agile scrum, with five partners in two countries. All within 6 months.
The Tate App is part of Bloomberg Connects: interactive digital projects that use technology to revolutionise the visitor experience. It was conceived by Fabrique in cooperation with Q42 and NorthernLight. Positioning including Beacons by Movin. The Tate app was awarded a Gold iF Design Award.
Fabrique Talk: the secret digital formula for museums - MuseumNext 2017 Rotte...Fabrique
When establishing a digital strategy, you can of course follow the examples of other museums. Make your website responsive, include a digitized collection, present an object of the day on Instagram, create an in-gallery app, publish artist biographies, etc. etc. But even if you have the budget for all initiatives, you may want to choose that thing that really delivers impact for your museum. The question is: how do you choose?
In this presentation – held During MuseumNext Europe 2017 in Rotterdam - Fabrique’s strategists Martijn van der Heijden and Ebelien Pondaag present the secret formula behind some of Fabrique’s known and lesser known digital projects for museums (website and apps): the Rijksmuseum, Van Gogh museum and Kunsthal Rotterdam websites, the Tate app and the interactive documentary about The Garden of Earthly Delight by Hieronymus Bosch.
MuseumNext 2013 Ignite by Paul Stork, 5 insights from 10 years of interactive...Fabrique
At MuseumNext 2013 this ignite presentation was given by Paul Stork. The presentation summarizes 10 years of experience and 25 projects in the interactive museum field in 5 insights.
SXSW 2013: Get Agile! Scrum for UX, Design & DevelopmentFabrique
Applying Scrum changes the day-to-day reality of agencies dramatically. If done well, it improves output and profitability like crazy.
However, for agencies, Scrum dynamics are radically different from in-house design and development teams. Our leading Dutch design agency, Fabrique, has built up over 35,000 hours of Scrum experience since 2008, designing and developing interactive products such as websites and mobile apps for national and international customers.
In this presentation we share our best-kept secrets. This talk features tons of photos from our scrum rooms.
Get Agile - Überscrum voor UX, Design & developmentFabrique
Agile UX vereist teamwork, en niet zo’n beetje ook. Scrummen in één ruimte met een product owner, UX- en visual designers, copywriters, front-end en back-end development is op z’n zachtst gezegd uitdagend. We zijn dit respectvol ÜberScrum gaan noemen.
In deze presentatie deelde Pieter Jongerius de best bewaarde Scrum-geheimen van Fabrique voor ervaren Scrummers. Welke tools, deliverables en ritmes kan je gebruiken om er echt in te slagen tegelijkertijd te ontwerpen en ontwikkelen? Wat zijn de valkuilen en succesfactoren?
Dit is de presentatie die ik gaf op het Customer Media Congres in Haarlem op 22 september. Hij gaat over de mogelijke rol voor Customer Media bureaus in complexe webprojecten.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Dive into the innovative world of smart garages with our insightful presentation, "Exploring the Future of Smart Garages." This comprehensive guide covers the latest advancements in garage technology, including automated systems, smart security features, energy efficiency solutions, and seamless integration with smart home ecosystems. Learn how these technologies are transforming traditional garages into high-tech, efficient spaces that enhance convenience, safety, and sustainability.
Ideal for homeowners, tech enthusiasts, and industry professionals, this presentation provides valuable insights into the trends, benefits, and future developments in smart garage technology. Stay ahead of the curve with our expert analysis and practical tips on implementing smart garage solutions.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Unleash Your Inner Demon with the "Let's Summon Demons" T-Shirt. Calling all fans of dark humor and edgy fashion! The "Let's Summon Demons" t-shirt is a unique way to express yourself and turn heads.
https://dribbble.com/shots/24253051-Let-s-Summon-Demons-Shirt
Fashion e-commerce, branding vs conversion? Decoded Fashion London 2015
1. Survival of the fittest!
FASHION E-COMMERCE: CONVERSION VS. BRANDING?
2. 2
In fashion, perhaps more than anywhere else, branding is everything.
Many fashion brands have spent decades building up a unique but
delicate brand image: they often rely on staying enigmatic, using
aspirational photography and inspired physical stores to differentiate.
In an increasingly online world, this imposes a problem. Success in e-
commerce is determined by laws of conversion, use of conventions and
by enabling choice. Not by exceeding expectations and offering
serendipity. This is why all profitable online fashion stores look more
and more the same.
In this talk, Pieter Jongerius will bring together the worlds of fashion,
touchpoint strategy and e-commerce design. After this talk, you will
have learnt a very concrete approach to obtaining success in fashion e-
commerce, illustrated with recent best practices.
@PIETERJ / #BRANDCONF
7. @FABRIQUE @PIETERJ #DFLONDON 7
I often compare the challenge that our clients have with that of birds of paradise.
They have to comply to a lot of things, like having wings and little legs.
But they also have the need to find ways to stand out and create a difference between themselves and their competitors
16. And why?
We can finally measure the rude and impatient behaviour of our customers.
17. 1
second delay in page response
7% cut in conversions
11% decline in page views
16% deduction in customer satisfaction
@FABRIQUE @PIETERJ #DFLONDON 17
20. Consider this car, and how we always complain that all cars increasingly look the same.
Causes for this are the forces of nature, Wind, gravity, but also legislation. In our case: brain capacity.
Creating overview, estimation of goal achievement, etc. …And there’s another reason.
21. The power of convention.
Even though you’ve probably never driven this exact type of car, because of convention you probably will be able to.
23. Back to the first car.
Who knows what type of car this is? How did you see? Yes, the tail light.
THAT is the place where the car designers found room to differentiate.
25. ?
@FABRIQUE @PIETERJ #DFLONDON 25
So if birds and cars have found their places of freedom as well as their constraints,
how does that work with fashion web shops?
And we’ll go into that.
30. @FABRIQUE @PIETERJ #DFLONDON 30
Aaker (1987) has created a map of personality characteristics. With these, we might describe Karl as being
original yet sentimental, cool yet imaginative, intelligent yet charming.
32. appearance
product information
trust & reassurance
SEO
UI patterns
grids
product photography
web-safe fonts
the “fold”
devices
communication
behavior
brand
personality
assortment
price & promotions
conditions
mobile
e-mail
facebook
new arrivals
mail & social
sale
However, we still have all these constraints that are so common to ecommerce.
33. appearance
product information
trust & reassurance
SEO
UI patterns
grids
product photography
web-safe fonts
the “fold”
devices
communication
behavior
brand
personality
assortment
price & promotions
conditions
mobile
e-mail
facebook
new arrivals
mail & social
sale
But there is room beyond all of these!!
We’ll now go through these three dimensions, one by one.
36. 36@FABRIQUE @PIETERJ #DFLONDON
Luxury brands have a strong tradition in telling compelling stories. However, most have yet to learn to effectively do this online.
If I get to choose ‘The World of Versace’ on the left, then apparently ‘Shopping online’ is not part of that world… :-(
37. 37@FABRIQUE @PIETERJ #DFLONDON
A great example is Zady, who have a strong e-commerce proposition,
while still telling stories of heritage, enterpreneurial values and craftsmanship.
38. A great example is Zady, who have a strong e-commerce proposition,
while still telling stories of heritage, enterpreneurial values and craftsmanship.
39. A great example is Zady, who have a strong e-commerce proposition,
while still telling stories of heritage, enterpreneurial values and craftsmanship.
45. Only dead fish go with the flow.
Innovate or die.
@FABRIQUE @PIETERJ #DFLONDON 45
46. 46
BRANDING BY ADDING VALUE
@FABRIQUE @PIETERJ #DFLONDON
Commerce
Advice
Relation
Community
Emotion
These areas we defined together with a large Dutch retailer.
We’ll briefly go through them.
47. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
47@FABRIQUE @PIETERJ #DFLONDON
What you sell determines not only your business but
also many other factors, such as how you look.
48. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
48@FABRIQUE @PIETERJ #DFLONDON
Use the properties of your collection to create
something unique, Greats Brand shoes do that.
49. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
49@FABRIQUE @PIETERJ #DFLONDON
Providing advice or inspiration can be at the core of
your brand and positioning. Just look at net-a-porter,
with their online and print magazines.
50. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
50@FABRIQUE @PIETERJ #DFLONDON
…or J-Crew, with their great editorial news letters.
51. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
51@FABRIQUE @PIETERJ #DFLONDON
If you have a unique way or see a chance of providing
advice, this is an excellent way to differentiate.
52. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
52@FABRIQUE @PIETERJ #DFLONDON
The UK startup Brandit is a great example.
(sadly, their service recently went offline)
53. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
53@FABRIQUE @PIETERJ #DFLONDON
They had an on-boarding process called MALE
54. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
54@FABRIQUE @PIETERJ #DFLONDON
After registering, there was no shop.
Just a chat engine in which you could ask your
question.
55. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
55@FABRIQUE @PIETERJ #DFLONDON
When waking in the city, your phone buzzed and your
personal shopper would come back to you with a
suggestion.
So why aren’t they there anymore? Perhaps they broke
one or two conventions too many…
56. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
56@FABRIQUE @PIETERJ #DFLONDON
A couple of years ago, we all thought the world would
move into profiling and customization.
It may still happen, but right now I see a movement
towards human interaction and relation.
The Outfittery and the Cloakroom are examples.
57. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
57@FABRIQUE @PIETERJ #DFLONDON
Every brand brings people together. You may choose
to make this central to how your brand ‘works’.
Look at Crowdemand, a platform that gives young
designers a boost, powered by community pre-orders.
58.
59.
60. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
60@FABRIQUE @PIETERJ #DFLONDON
Finally, as a brand, you might aim to elicit emotions
and create associations based on that.
Like Uniqlo. They have a strong history of lifestyle
apps that underline the brand
61. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
61@FABRIQUE @PIETERJ #DFLONDON
Such as the wakeup app, that actually wakes you up by
singing the weather for you
62. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
62@FABRIQUE @PIETERJ #DFLONDON
…the gorgeous calendar app…
63. · Commerce
· Advice
· Relation
· Community
· Emotion
BRANDING BY ADDING VALUE
63@FABRIQUE @PIETERJ #DFLONDON
…and more recently, their Lifewear cooking app,
pairing food with music and fashion.
64. 64
BRANDING BY ADDING VALUE
@FABRIQUE @PIETERJ #DFLONDON
Commerce
Advice
Relation
Community
Emotion
66. · Main navigation
· Basket top-right
· Scannable and scrollable
PLP
· Filters left,
maybe top
· Clean PDP layout
· Size guides &
measurements
· The “fold”
· ..the buttons.
DON’T MESS WITH…
@FABRIQUE @PIETERJ #DFLONDON 66
Get creative?
Watch out, dont mess with things like these.
May seem trivial but I see so many shops violating this!
69. Designers Victor & Rolf, being a bit perky, decided to ignore all conventions and wanted us to create a round website.
But then again, they’re not selling anything :)
82. 82
This is the homepage. It was one of our earliest sketches and they wanted it quite badly, even though it went against all rules and conventions for a homepage.
Actually it worked very well and had a very low bounce rate.
However after a year, we all got a bit tired of it, so now it’s been replaced anyway.
83. Beyond that, our client wanted a bright shop that looked dark.
Because it is urban myth that bright shops convert better than dark shops.
So we worked very hard with lighting…
90. …and the web store conforms to all (well, most) rules of conversion.
91. 91@FABRIQUE @PIETERJ #DFLONDON
This approach, together with the hard work of many 3Suisses people, earned us third place in the international fashion e-commerce field on the French market.
92. Mallett, London and NY based, one of the world foremost Antiques dealer.
They performed a major market innovation: selling online.
93.
94. Mix of traditional values and the oppenness required by today’s ecommerce.
In short, we had to create “a museum where you can buy things”.
95. Having done a lot of work in the area of heritage, this was a home match in more than one way.
96. To underline accessablity, we designed the shop tablet first.
Large scale controls, very little on the screen at a single time.
97. This is about as far as we’d go in deviating from conventional interface patterns.
98. But… can you go overboard?
@FABRIQUE @PIETERJ #DFLONDON 98
100. Even big brands like Calvin Klein have a hard time balancing branding and conversion.
101. This plethora of boxes is almost impossible to use.
I’m pretty sure conversion for this site was quite low: since recently, this part of their site was demoted to a corner of their navigation structure.
105. So what if you know a four-column list page will convert better, but you think 3 colums look better?
106. What if your designer comes up with an innovative way to turn products,
but you fear that some customers will not understand?
107. A/B tests.
which test won.com
What if you know conversion will
increase if you show a mailing list
lightbox, but you really hate them
yourself?
Then you do AB tests! Most ecommerce
managers report that they’re not doing
them, or not enough.
Go, people!
109. 109@FABRIQUE @PIETERJ #DFLONDON
Video is just for fans
… awesome brand video’s? Research that the Dutch research agency Netmarketing did shows:
Only fans will enjoy them. As long as they’re placed outside of the essential click paths, they won’t hurt other users.
Until now, we could measure no positive effect on conversion, but it may be there for fans.
112. 112
20% / +20%
@FABRIQUE @PIETERJ #DFLONDON
“Inspiration”
Sadly, evidence shows that only 1 out of 5 people are actually interested in them…
113. 113
20% / +20%
@FABRIQUE @PIETERJ #DFLONDON
basket size
“Inspiration”
However, after looking at it, they spend 20% more! That’s actually great news :)
115. 115@FABRIQUE @PIETERJ #DFLONDON
DARE TO DIFFER UNDERSTAND TONE OF VOICE INNOVATE
LOOK DIFFERENT INSPIRE (A BIT) NO DILEMMAS SURVIVE & THRIVE
To sum it up, these are the 8 things you need to know and do to become succesful AND be different online.
I hope this talk will help you find the competitive edge that really fits YOU.
116. 116@FABRIQUE @PIETERJ #DFLONDONAll in all, this is a plea to stick to conventions where needed, but break the mold on all other area’s! Be different, your survival depends on it.
117. all content copyright of their respective owners
Want to know more?
• Call Pieter at +31-654-787-664
• Mail: pieter (at) fabrique.nl
• Check http://fabrique.nl/en/fashion