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Fare equity options for Santa Clara County 
Working Partnerships and Friends of Caltrain 
May, 2015 
 
Executive Summary 
 
Metropolitan San Jose (Santa Clara County plus San Benito County) has the highest 
household car ownership rate in the U.S., 94% of households have automobiles according to 
the US Census . Meanwhile, 29% of households in Santa Clara County have household 1
income under $50,000 , which means that many low­income households in Santa Clara 2
County own cars.  Automobiles are a substantial expense for low­income households ­ the 
average annual cost to carry an automobile is close to $9,000 according to AAA .   3
 
What are the barriers to low­income working households to using transit?  Working 
Partnerships and Friends of Caltrain interviewed Santa Clara commuters, largely low income, 
to identify the role of price and other barriers to using transit. Overcoming barriers would create 
opportunities to reduce household costs and reduce greenhouse gas emissions.  In this report, 
we review the survey results, as well as examples of initiatives in other jurisdictions, to assess 
opportunities for Santa Clara County to reduce the barriers 
 
One of draft goals for VTA’s 2016 transportation ballot measure is to improve access and 
service for very low­income populations.   VTA currently offers two programs to assist very low 
income individuals with the cost of transit.  The UPLIFT program provides 2,775 transit passes 4
per quarter for individuals served by social service programs.  In addition, the TAP program is 
a pilot program funded by a $1.3 million grant from MTC, to offer 1,000 passes per month for 
24 months at nominal cost for qualifying low­income individuals who are identified by the Santa 
Clara County Social Services Agency and Emergency Assistance Network.  
 
The goal of this study is to explore opportunities to improve access for a broader range of 
low­income workers in households making under $50,000 per year, who would not qualify for 
the social service programs, but have challenges in using transit.  
 
Financial stability is also an important goal for VTA, as is increasing transit ridership  The 
analysis in this report considers the revenue risks and opportunities provided by various 
measures to improve access for low­income workers, as well as the potential consequences 
for transit ridership (and greenhouse gas emissions). 
 
1
 https://en.wikipedia.org/wiki/List_of_U.S._cities_with_most_households_without_a_car 
2
 http://www.mercurynews.com/business/ci_26312024/santa­clara­county­has­highest­median­household­income 
3
 http://newsroom.aaa.com/tag/your­driving­costs/ 
4
 ​http://www.mercurynews.com/my­town/ci_23864631/low­income­individuals­santa­clara­county­will­get 
Summary 
 
Following is a summary of potential programs, and their potential effects on equity, transit 
ridership, and revenue.  
 
Equitable bulk discount programs​ would make the bulk transit discounts programs in Santa 
Clara County available to commuters range of incomes; today these programs, which are 
effective in incenting transit ridership, favor higher­income workers.    Updating these programs 
for greater equity would provide improved transit access for low  income commuters, with likely 
favorable outcomes for transit ridership, and low revenue risk. This is a strong potential “win”. 
 
Transfers​ and/or modified day­pass fares would reduce fare barriers for current and potential 
transit users.  Bus/rail transfers may be particularly helpful and important as BART service 
starts.  Improved transfer pricing would benefit equity, but would have a less certain outcome 
on revenue and ridership. 
 
A ​low­income fare​ program that was broader than VTA’s current pilot programs, along the lines 
of Seattle’s innovative new program, could reduce barriers to transit use for a larger range of 
low­income workers.   Such a program would be large­scale and incur substantial costs, which 
could potentially be offset with fare structure changes.  Ongoing regional studies may provide 
additional information about options and feasibility in the Bay Area.  
 
Policy  Description  Revenue   Ridership   Equity  
Equitable bulk 
discount 
Currently GoPass and 
EcoPass are available to 
employees of larger 
organizations and can exclude 
employees of smaller 
companies and contingent 
workers.  Make available on an 
equitable basis, focusing in 
high ridership areas  
Neutral  Positive  High 
Transfer policy  Currently VTA does not offer 
transfers at all.   Test 
availability in some 
circumstances.  
Pilot test to 
assess if impact 
is positive or 
negative 
Likely 
positive, test 
with pilot 
Medium 
Reduced cost 
day pass 
Currently a Day Pass costs $6 
­ reduce to $5 
Negative  Neutral  Medium to 
high 
Low­income fare  Provide a low­income fare 
similar to Seattle program.  
Neutral if 
combined with 
fare increase 
Likely 
positive 
Very high 
 
 
 
Primary Research  
 
Working Partnerships and Friends of Caltrain conducted a survey, focusing outreach on several 
commuter populations, including union members, employees at service businesses in Palo Alto, and 
riders on the VTA 522 express bus and at transit stops in Santa Clara County. 
 
 
 
As intended based on the goals of the research, survey respondents were disproportionately 
lower income.  75% of survey respondents (129) reported earning less than $50,000 annually, 
and 56% (96) reported making less than $30,000 a year.  Santa Clara County’s median 
income is $93,500, the highest in the nation. 
 
 
Transportation choices 
 
A majority of survey respondents reported that they drive alone to work or school, although the 
40% share of public transit use in the sample is much higher than the county­wide transit mode 
share of only 3% of the population commute by transit .  The disproportionately high rate of 5
transit use is due in part to conducting some of the survey interviews on buses and at bus 
stops.  Another reason for the relatively high rate of transit use is because of the relatively 
survey population selected from low­income commuter groups.  The average income of VTA 
transit riders is $43,000, according to VTA survey data  . 6
 
 
 
5
 http://planbayarea.org/pdf/Draft_EIR_Chapters/2.1_Transportation.pdf 
6
 http://www.vta.org/sfc/servlet.shepherd/document/download/069A0000001OahEIAS 
Motivations for transportation choices        
 
The survey asked respondents about their motivations for choosing how they commute to work 
or school. Respondents could choose up to three answers in a multiple choice format.   
 
The top response, for drivers as well as for transit users, was time, and the second choice was 
convenience. Cost was also a concern for a large number of respondents, with transit riders 
reporting cost as a motivation at a slightly higher rate. 
Availability of transportation commute benefits 
 
A striking result from the survey was the strong correlation between transit use and the 
availability of transportation benefits from the person’s workplace or school. The survey asked 
commuters, “Does your work/school subsidize your commute?”  Responses showed that 67% 
of those who received benefits use transit, a figure significantly higher than the 40% share of 
the entire group of respondents, and more than twice the 30% rate of those not who reported 
that they did not receive benefits.   
 
In a county in which a very small share of commuters overall use transit, this result suggests 
that transportation benefits, including EcoPass and GoPass programs, offer a strong source of 
leverage in encouraging the use of transit. 
 
The survey also showed a striking result regarding the recipients of transit benefits. 
Respondents who reported receiving commuter benefits and taking transit were decidedly 
higher income than the overall sample. Among all respondents, 55% make less than $30,000 
annually, yet among the group reporting receiving transportation benefits only about a third 
make less than $30,000 per year.  
 
 
 
 
Why might this be the case?  In Santa Clara County, the Caltrain GoPass program is designed 
for larger employers and their full­time workers, and the EcoPass program is also strongly 
(although not exclusively) tailored for larger employers. The income disparity among recipients 
of transit benefits, and the strong correlation of transit benefits with transit ridership, is the 
basis for one of this report’s key recommendations.  
 
Commuters are time­sensitive 
 
With transportation time the most important factor for choosing a commute mode, the survey 
results showed a large difference in the commute time for driving compared to  transit. 
Two­thirds of car­commuters reported commutes less than 30 minutes long. By contrast, less 
than a third of transit commuters reported that they reach their destination each day in under 
30 minutes, and about half of them have commutes longer than 45 minutes.  
 
The time discrepancy between driving and transit is well known to anyone who uses transit in 
Santa Clara County ­ there are many routes for which VTA will take 2­4x the time of driving. 
Conversations with low­income workers, and with employers of low­income workers indicate 
that low­income workers are often highly sensitive to time.  Many low­income workers have 
more than one job; and/or have school and family care responsibilities.   
 
The slow speed of transit poses a significant obstacle facilitating mode shift in the Santa Clara 
County.  Direct improvements to transit speed, such as Bus Rapid Transit initiatives, have the 
potential to address this major barrier.   Heavy rail transit ­ BART or Caltrain ­ provide travel 
times that are much more competitive, but historically has posed cost barriers. 
 
 
Transfers and commute time 
 
The survey results did not directly show that transfers were a major barrier to the use of transit. 
Only x% reported that transfers were a major factor in their decision (quote raw data here).  
 
Respondents reported that they highly valued commute time, and analysis of the survey 
results showed that commutes requiring transfers were highly correlated to longer commute 
times.   Roughly 15% of those with commutes shorter than a half hour reported that their 
journey includes at least one transfer,​ ​compared to 24% of those commuting for 30­45 minutes, 
30% of commuters en route for 45­60 minutes, 61% of those traveling for 60­90 minutes, and 
at the top end, 89% of those with commutes over 90 minutes.   
 
In order to identify opportunities to increase transit ridership and mode share,  it would be 
helpful for VTA, and for cities interested in reducing congestion, to further analyze the locations 
where transfer time greatly increases trip time to high­density employment centers for larger 
numbers of commuters.  This analysis could identify opportunities to increase frequency, to 
provide greater schedule integration, and to shorten trip times for major commute patterns.  
 
Trip patterns, time and cost barriers 
 
There are some types of time sensitivity that have the potential to be addressed with price 
mechanisms.  Heavy rail service (Caltrain and BART) are typically much more 
time­competitive with driving, but carry a higher price than bus service. Historically, slow bus 
service has been seen as a lower­end product compared to rail service, and is therefore 
offered at a lower prices for similar routes.   Also, the lack of transfer pricing results in higher 
trip prices for commute trips requiring bus to bus transfers. 
 
To assess these as potential issues, we analyzed the trip patterns of survey respondents. Are 
price­sensitive commuters choosing to drive rather than to take a faster but more costly trip 
option?    In the survey, trip origin data were collected in the form of the zip codes of workers' 
home addresses, while destination data were typically collected in the form of the street 
addresses of employers. About 2/3 of the survey responses had usable destination data with 
addresses and/or complete, valid zip codes.   
 
Given the smaller number of survey responses to the questions about where people live and 
work, and the lack of precision in the locations specified in the responses, it is not possible to 
draw quantitative conclusions about the share of respondents who have time­competitive but 
relatively costly transit options available to them.   
 
However, given the available data, several patterns emerged from the analysis: 
 
1. Transit is a feasible commute option for perhaps 1/3 to 1/2 of the workers in the survey data 
set, with total trip times ranging from 30 to 70 minutes for those workers. About 3/4 of the 
commute trips could be made in 90 minutes or less using transit. 
 
2. For transit trips between 30 minutes and 90 minutes, one transfer ​and only one transfer 
between transit services is usually required. Between 50 and 75 percent of these "feasible 
transit commutes" would require one transfer. For trips 30 minutes or less, a transfer is usually 
not required, while two transfers are needed only in a small number of cases, usually for longer 
commutes. 
 
3. The most common transfer type is from one VTA bus to another VTA bus, comprising about 
1/2 the feasible transit commutes. VTA bus to Caltrain is another common type, comprising 
about 1/4 of the feasible trips. Other common transfer combinations in the data set include 
VTA Light Rail + Caltrain and SamTrans bus + Caltrain. Some feasible trips would require the 
use of a free employer shuttle, such as the Marguerite shuttles available for workers 
commuting to Stanford University. 
These patterns among potential transit trips were consistent even for geographically disparate 
parts of Santa Clara County. For both workers heading to Palo Alto and those whose 
destination is within San Jose, for example, the ranges in transit times and costs, the number 
of transfers required (usually one), and the types of transfers required (bus + bus, bus + 
Caltrain) are surprisingly similar. However, the small size of the data set and its use of zip 
codes as origin data may mask differences in transit patterns for different parts of the 
Peninsula/South Bay. 
 
The trip pattern data suggest that public transit may be feasible for more of the region’s 
workers, however transfer cost and transfer time pose barriers.  
 
Sample potential transit routes for Santa Clara County Commuters (incorporate this in one 
graphic)  7
 
Example Transit Trips Requiring One Transfer
- blue lines = VTA bus routes, green lines = Caltrain line
- red markers = origin destination pairs, yellow markers = transfers
Trip 1: South Mountain View to Downtown Palo Alto
- VTA Bus 51 + Caltrain, 50 min, $5.25
Trip 2: South Santa Clara to San Antonio Shopping Center, Mountain View
- VTA Bus 57 + VTA Bus 522, 75 min, $4.00
Trip 3: Southeast San Jose to Downtown San Jose
- VTA Bus 39 + VTA Bus 22, 85 min, $4.00 
7
 GIS analysis.  For each usable origin ­ destination pair, Google Transit was used to determine the time, cost, 
number of transfers required, and transit services required (VTA bus, Caltrain, etc.) if the worker were to commute 
using transit. With only zip codes available as the workers' origins, several locations were chosen ​within the 
residential areas of the given zip codes​ to determine likely ranges in transit trip times and costs. Even though zip 
codes are relatively large areas through which several bus/rail routes pass, typically a single transit option (such as 
boarding a VTA bus then transferring to Caltrain, for example) is the fastest available even for residences located in 
different areas of a given zip code. 
 
More precise origin data (such as the worker's home address or the intersection nearest to the worker's home) would 
allow these transit trip times and costs to be estimated more accurately, with narrower ranges, and would allow an 
analysis of the actual transit alternatives available to each worker. Accurate origin data would also allow walking time 
(to and from transit stops) and transfer time (total time needed to transfer between services) to be calculated for 
each trip. Also, an assessment could be made of the potential benefits of bicycling rather than walking to and from 
transit stops, which might reduce the total trip time and make transit a feasible commute option for some workers. 
 
Opportunities to improve fare equity 
 
Based on the primary survey research, and additional examples of fare coordination and fare 
equity initiatives in the Bay Area and elsewhere, there are a variety of approaches that could 
be used to improve equitable access to transit, while increasing transit ridership in Santa Clara 
County. 
 
● Expand bulk­discount programs for key high­density geographic areas 
● Explore transfer discounts and lower day pass fares 
● Comprehensive low­income fare policy 
 
In evaluating these initiatives, VTA has a set of relevant goals, including: 
● Improving equitable access 
● Increasing transit ridership and reducing greenhouse gas emissions 
● Revenue and financial stability 
 
We will evaluate the potential fare equity policy initiatives based on their potential impact on 
these different goals.  
 
Expand bulk­discount programs 
 
Based on the primary research, bulk­discount benefits such as EcoPass  and GoPass  have a 8 9
major impact on the level of transit ridership. However, the research indicated that these 
programs may be disproportionately available to higher income commuters.  
 
A focused approach to address this disparity would be to extend bulk­discount transit pass 
offerings to targeted high­density work centers and residential neighborhoods. Currently, 
bulk­discount passes are sold to large employers and educational institutions, but are are for 
the most part unavailable to people who work at smaller employers, and people who are 
contractors/contingent workers at larger employers.  This poses an equity problem, since many 
low­income workers are employed at small firms, for example retail and restaurant service 
workers, or are part of a contracted workforce, for example, janitorial and security workers at 
high­technology firms.   
 
A very recent example of this approach could be a model for a broader initiative.  In the last 
few months, VTA has agreed to extend its EcoPass offering to the Palo Alto Transportation 
Management Association, a new nonprofit which has been tasked by Palo Alto City Council 
with a goal of reducing single occupant vehicle trips and parking demand in downtown Palo 
Alto, a dense employment center with over 10,000 workers.  The Palo Alto initiative is not the 
8
 http://www.vta.org/getting­around/Fares/Eco­Pass­Pricing 
9
 http://www.caltrain.com/Fares/tickettypes/GO_Pass.html 
first such agreement offering EcoPass to smaller employers in a concentrated area. VTA 
currently provides the EcoPass to a cluster of businesses at the San Jose International Airport, 
including the smaller employers providing retail and other services at the airport.  However, 
this approach, offering an EcoPass to a geographic cluster of business and workers, is not yet 
common.   
 
Caltrain offers a GoPass to large employers with a minimum purchase price of $15,120 , a 10
price point which is out of reach for smaller employers.  GoPass is also available to individual 
large multi­family residential developments. However, Caltrain has not yet offered the GoPass 
offering to any employment centers or other dense destinations.  
 
The potential equity benefit provided by a geographically focused GoPass offering is 
particularly notable, since the average income of a Caltrain passenger is $117,000 .   Given 11
the priority that low­income workers report that they place on travel time, it seems extremely 
unlikely that lower income workers simply choose not to take Caltrain because of a qualitative 
preference for bus service or driving, and more likely that low income workers are priced out of 
access to the Caltrain service.   
 
Consequences for VTA goals 
 
Equity  
Primary research suggests that low­income workers are disproportionately underserved by 
GoPass and EcoPass benefits. Employment centers with highly paid employees also include 
sizeable numbers of lower­wage employees who work in food service, security, transportation, 
and other occupations.  Therefore, extending bulk pass benefits to people in high­density 
locations has a high potential for equity benefit. 
 
Ridership and greenhouse gas emissions 
According to the primary research in this study, transportation benefits including bulk­discount 
programs have a substantial impact on ridership.  Therefore, extending the EcoPass and 
GoPass programs to employees in high­density geographic areas has a high likelihood of 
increasing transit ridership, decreasing vehicle miles traveled, and decreasing greenhouse gas 
emissions. 
 
Revenue  
The structure of the bulk­discount pass programs is intended to be “farebox neutral”.  12
Participants purchase passes for the entire population of an employer or residential 
development at a deep per­person discount.  Not all of the people within the population will use 
10
 http://www.caltrain.com/Fares/tickettypes/GO_Pass.html 
11
 http://www.caltrain.com/Assets/_Marketing/pdf/2013+Caltrain+Triennial+Customer+Survey+­+Report.pdf 
12
 ​http://svlg.org/wp­content/uploads/2011/10/B_ECO_Pass_9.26.12.docx​. 
transit, but overall a higher percentage do so, with the intended result that the transit agency’s 
revenue is the same as if the program had not been used, but the level of ridership is 
increased.   
 
VTA conducted a study several years ago in partnership with the Silicon Valley Leadership 
Group  showing that the EcoPass was not meeting its farebox neutrality goal.  In response to 13
the study, VTA decided to converting the EcoPass program to Clipper, for better data 
collection, and then to adjust fares to achieve neutrality. Once this has taken place, expansion 
of the EcoPass program should be expected to be farebox neutral.    Caltrain has increased 
GoPass prices, and plans an additional increase, in order to achieve farebox neutrality. 
 
Transfer pricing and day pass pricing 
Low­income workers are both time and price­sensitive.  However, faster rail­based transit has 
a higher price structure than slower bus service.  The disparity is even worse if a commuter 
does not live within walking distance of the rail station, and needs a bus connection to the 
train.   
 
Currently, Caltrain offers local bus fare credit on VTA or SamTrans buses for holders of a 
monthly pass for two or more zones.   However, a monthly pass costs $126 up front for a 
2­zone fare  ­ $56 more than the price of a VTA monthly pass.  In addition, many low­income 14
workers have uneven shifts, and a monthly pass would not be cost­effective. 
 
The equity and access issue will be exacerbated when BART extends into Santa Clara 
County.  BART does not offer a monthly pass, and has been eliminating the paper­based 
BART­Plus fare that was intended to provide transfer pricing for BART users. 
 
Currently, MTC is implementing a pilot program to test the effect of transfer discounts between 
BART and AC Transit, with the goal of increasing transit ridership in the inner East Bay . The 15
pilot program under way is testing two transfer options, with a few hundred riders. One group 
of riders will receive a $1 discount on transfers both ways, from AC Transit to BART or from 
BART to ACTransit.  (Currently there is a 25c cash or 50c Clipper transfer discount available 
only from BART to AC Transit)  The second group will consist of holders of 31­day AC Transit 
passes ($75) who will get a 15% discount on BART fares.   
 
The cost of the pilot was budgeted at $230,000, and results of the pilot are expected to be 
published in October/November.  The report is intended to include proposals for how revenue 
sharing would function, if a transfer program was implemented as a result.  
 
13
  ​http://svlg.org/wp­content/uploads/2011/10/B_ECO_Pass_9.26.12.docx​. 
14
 http://www.caltrain.com/Fares/farechart.html 
15
 http://apps.mtc.ca.gov/meeting_packet_documents/agenda_2043/6j_Res.4060_Rev.pdf 
In order to reduce the current inequity of Caltrain use, and to prevent similar inequity when 
BART service launches in Santa Clara County, it would be helpful for VTA to pilot test a similar 
transfer structure.   Since Caltrain service is available today, and the average salary of Caltrain 
riders is strong circumstantial evidence of equity issues, it would be feasible to start such a 
pilot with Caltrain, and extend to BART when BART service opens. 
 
Day pass cost  
Another option to study, to reduce the cost of multi­leg transit trips, is the cost of a day pass. 
Currently VTA has set the price of a day pass at $6 , which is a 33% discount over the cost of 16
a round trip with a transfer.   When studying transfer options, it may make sense to also study 
reducing the cost of a day pass to $5, to assess if this may help to increase transit ridership 
and reduce vehicle miles travelled and greenhouse gas emissions. 
 
Consequences for VTA goals 
 
Equity  
Our primary research provided indirect evidence of inequity in the impact of the lack of transfer 
pricing.  Low­income commuters reported being both price­sensitive and time­sensitive. 
Small­sample GIS analysis suggests that a notable percentage of low­income workers have 
Caltrain options that would be practical from a schedule perspective.. And the average income 
of Caltrain riders clearly indicates that the service is not serving low­income workers.   The 
arrival of BART service would exacerbate current issues.   Therefore, a pilot test of a transfer 
program would provide helpful information to test the hypothesis that such a program could 
improve equity.  
 
Ridership and greenhouse gas emissions 
Given the circumstantial evidence, it is not possible to make strong predictions about the 
impact of such a transfer program on transit ridership and greenhouse gas emissions. 
However, we do see that a very high proportion of low­income workers in Santa Clara County 
drive to work.   
 
A pilot program could assess the impact on ridership.  Logical outcomes might include:  
● diverting transit ridership from slower bus to faster train, providing equity benefits but 
not overall transit ridership increase and GHG emissions reduction.  
● shifting solo drivers to transit commutes, increasing ridership and reducing greenhouse 
gas emissions 
● minimal impact, since other obstacles are more important barriers to using transit 
 
In Santa Clara County, emerging Transportation Management Associations are strongly 
motivated to reduce vehicle trips to high­density employment centers.  Partnering with a TMA 
16
 http://www.vta.org/getting­around/fares 
might help to assess and reduce barriers in addition to price barriers.  For example, the recent 
commute survey conducted by the Palo Alto Transportation Management Association showed 
a large share of commuters who also use their cars for mid­day trips and errands.  The 
availability of carshare and/or guaranteed ride home programs can address this additional 
barrier. 
 
Revenue  
The impact on transit revenue would depend on the impact on ridership.  
● if the effect is to divert transit ridership from slower bus to faster train, the affect would 
be to divert some revenue from VTA’s bus service to Caltrain or BART service 
● if the impact is to shifting solo drivers to transit commutes, the result would be increased 
transit revenue 
● if the ridership impact is minimal, revenue impact will be minimal.  
 
Therefore, one of the goals of the pilot would be to assess revenue effects, and make any 
recommendation for fare­sharing if the benefits are of value, but the revenue share changes. 
 
Low­income fare 
The most robust approach to improving would be to implement a low­income fare that is more 
comprehensive than the current UPLIFT and TAP programs designed to serve very low 
income residents who have support from social services.   
 
The Seattle system is a role model for the comprehensive approach low­income fare 
approach.  The Seattle program is broadly targeted at low­income people making less than 
200% of the Federal Poverty level (which is currently $23,340 for an individual, $40K for a 
family of 3, and $48K for a family of 4.)   Approximately 500,000 individuals have incomes 
below 200 percent of the federal poverty level in King County—about 25 percent of the 
county’s population.  An estimated 45,000 to 100,000 riders are expected to apply and qualify 
for the reduced­fare program.   17
 
Launched in March 2015, Seattle implemented the discount program at the same time as an 
overall fare increase; with net revenue for the transit system is expected to be positive.  The 
Fare increase is expected to bring in about $10,000,000 in additional revenue, while the 
discount program will cost $7M to $9M per year in reduced fares and administrative costs. 
The program is planned to be consistent with the agency’s 25% farebox recovery target. 
 
17
 ​http://kingcounty.gov/transportation/kcdot/MetroTransit/AdvisoryGroups/LowIncomeFare.aspx 
http://metro.kingcounty.gov/am/reports/annual­measures/financial.html 
http://metro.kingcounty.gov/am/reports/2014/transit­fares­report.pdf 
http://www.westseattleherald.com/2014/08/14/news/king­county­metro­will­introduce­low­income­fares 
According to the terms of the program, qualifying riders pay a reduced fare of $1.50 per ride, 
compared to a price of $2.50 to $3.25 for the standard adult fare (depending on time of day 
and zones).  The program is implemented using the ORCA card.   
 
To conduct the substantial work to qualify and enroll riders, Metro is partnering with the Public 
Health department which helped enroll more than 165,000 King County residents for health 
care under the Affordable Care Act.  Individuals need to re­qualify for the program every other 
year.  
 
Currently, starting in 2015, the MTC is conducting a study exploring the potential of regional 
means­tested fares for the Bay Area .  The goal of the study is to develop scenarios to fund 18
and implement a regional means­based transit fare program or programs in the 9­county Bay 
Area, and to determine the feasibility of implementing the scenarios.   
 
For VTA, it makes sense to leverage the research and learn from the outcomes of the MTC 
research program. Based on the outcomes, there may be opportunities for action in Santa 
Clara County.  
 
 
Consequences for VTA goals 
 
Equity  
A broadly targeted low­income fare would a large potential impact on equity by reducing fare 
barriers to transit use.  
 
Ridership and greenhouse gas emissions 
By reducing price barriers, a broadly targeted low income fare has the potential to increase 
transit ridership. However, since travel time is the highest priority for commuters, the impact of 
a fare program may be limited without complementary initiatives to increase travel times, via 
faster service, increased frequence/reduced wait time, and focused improvements to transfer 
times.  A program would need to apply to fast rail service, not only slow bus service, to 
address the need for competitive travel time.  
 
Revenue  
A low­income fare discount would reduce revenue from low­income commuters, and would 
add substantial administrative costs.  For transit agencies, a corresponding increase in general 
fares, as in Seattle, could result in overall increase in revenue.   
 
 
18
 ​http://apps.mtc.ca.gov/meeting_packet_documents/agenda_2338/2f_Regional_Means.pdf 
Remaining tasks
Details: The report is intended to include proposals for how revenue sharing would function, if 
a transfer program was implemented as a result.  
Footnote to TMA survey 

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