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FAQ’s
 What is Echo Water?
Echo® wateriswaterthat has not onlybeendeeplyfilteredtoremove the metals,pesticides,
chlorine,VOC’s,pharmaceuticalsandmanyotherthingsthatyoudo not wantin yourwater.
Afteritgoesthroughmultistage filtration itthengoesintoanelectrolysischamber.The reason
we go throughelectrolysisistodissolve molecularhydrogen. We wanthydrogendissolvedin
our waterbecause since 1798 it hasbeenknowntoreduce oxidative stressonthe body.Manyif
not all of the diseasesthatpeople contractinlife are causedbyoxidative stress.Sohydrogen
can be calledanantioxidant,butreallyitreducesoxidativestressandinflammationinthe body.
Echo® waterisbasicallyadeliverymechanismof hydrogengastothe body, andwe are filtering
all the toxinsoutof the water.
 What makes Echo® better than any other company?
The focus of Echo® ison molecularhydrogenwhichisscience, unlikealkaline waterwhichhas
no science onhelpinganyone. Inthe last65 yearsthere hasn’tbeenone studythatshows
drinkingwaterwithahigheror lowerphwill benefitthe bodyinanyway.However, there are
600 studiesshowingthatmolecularhydrogenisbeneficial ortherapeuticinover150 human
disease modelsineveryorganinthe body. Echo® provides the customerwithfree installation
and a foreverwarranty. Patentedfeaturessuchasthe abilityto swapthe cathode and anode
aftereveryuse make itimpossibleformineralstobuilduponthe electrodes, specificallythe
cathode.This meansthe machine,withoutanymaintenance,cancontinue dissolvingmolecular
hydrogenforever. Throughdifferentaspectswe ensure the customerhasthe bestexperience
possible.
 How does the Echo® water compare to Kangen® water?
Firstoff Echo® doesnot want to talknegativelyaboutourcompetitor,buttoanswerthe
question;Kangen®isagood machine.WhenKangen® machinesare brandnew theyproduce
hydrogenjustlike the Echo® machines.However,inabout2weekstime the Kangen® machine
will produce enoughmineral buildupthatitwill require cleaning.Intheirwarrantytheywill tell
youthat you will needtocleantheirmachine every2weeks.If itisn’tcleaneditwill nolonger
produce dissolvedhydrogen.Withthe Echomachine youneverhave tocleanit to have
dissolvedhydrogen.Echo® hasa Foreverwarrantythat coversparts,laborand shippingand,we
install yourunitforfree.Kangen® hasa5 year warranty,andafter the 5 years youwill have to
pay for3 year warrantyextensions.Youwill also be responsibleforinstallingyourownunit.Our
filtrationsystemisalsomuchbetter.We have a9 stage filterthatremovespesticides,chlorine,
bacteria,viruses,chloramines,fungus,algae and50% fluoride.Italsoremoves99% of soluble
metalssuch as mercury,lead,nickel,copper,chromiumandarsenicandstopsscale buildup
includingLyme.Kangen®hasacarbon filterandcalciumsulfite.Echo® hascleanertoxinfree
waterat half the price.That’sthe difference!
 What is electrolysis? How does it work?
Thisis the heartof the echomachine.Electrolysiswas discoveredinthe year1800 by Dr.
AnthonyCarlisle.He wastryingto finda wayto produce hydrogen.Electrolysisworkswhen
water(hydrogenandoxygen,2gassesthat forma liquid) goesintothe electrolyticchamberand
a small part isturnedback intothe gasesthat form it.The oxygenisthenputinto the acidic
waterand the hydrogenisdissolvedintothe alkaline waterstream.
 Does Echo® water have any taste?
Some people sayEcho® water isthe bestwater they've everhad.Echo® wateristastelessas
cleanwatershouldhave notaste.The onlythingthatgiveswatera taste are contaminantssuch
as chemicals,metalsormineralsthatshouldnotbe inthe water.Typicallythe onlytime there
wouldbe a taste issue wouldbe due topoor filtration.
 Can the Echo® unit be used with any water source type? Ex. Well, Municipal, Reverse
Osmosis?
Yes youcan use Echo® withanytype of water.Insome caseswithReverse Osmosiswaterwe
may needtoadd mineralsbackintothe water.We have a filteravailable thatwilldothisatno
cost to you.If you have municipal water,there isnothingthatyouwill needtodo.Our filtration
systemhaseverythingyouneedtoremove metals,pesticidesandmostof the fluoride.We also
have an additional filtertoremove 100% of the fluoride.Whenitcomestowell water,youwant
to make sure your wateristestedeveryyear.Aslongas yourwateris drinkable thenyoucan
use it withthe Echo® unit.In some casesyou may have highiron,manganese orsulfur.Inthose
caseswe wouldstronglyrecommendgettingafilterforyourwhole home thatisdesigned
specificallytogetthose out.The Echo® filterwillstop1 part permillionof sulfurandiron,butif
youhave more thanthat thenit will getthroughthe machine.
 What is the difference between the alkaline and acidic water?
The difference betweenthe twowatertypesisthe pHlevel.Alkaline waterhasa pH higherthan
7, while acidicwaterhasa pH lowerthan7. Howeverthe benefitcomesfrommolecular
hydrogen,notthe level of pH.
 What are the uses with the acidic water?
Acidicwatercan be usedon yourface,hair, teeth,andto rinse yourmouthto kill bacteria.It'sa
wonderful sterilizer.Youcan use itfor skinissuessuchasacne, eczema,psoriasis,cuts,and
burns.It worksfor pinkeye aswell.Itkillse coli,salmonella,mrsa,andstaff aslongas there is
10 parts permillionof hypoclorisacid(HOCI).Thisisthe active ingredientinthe waterthat
enablesittokill bacteriaorthingsof that nature.It's inthe chlorine familyandhasfourtimes
the kill spectrumthanthat of normal bleach,howeverit'snon-toxicandyoucan drinkitwithout
harmingyourself.Youcanalsouse it on plantsandtheywill thrive.Youcanwash vegetables,
meat,and fishextendingtheirfreshnessbynearlydouble.
 What happens if I accidentally drinkthe acidic water?
The acidic waterisnon-toxicandwon'tcause any problems;however,it'snotrecommended
that youdrinkit.The onlytime the acidicwatershouldbe consumedisinthe case of food
poisoning,severe stomachcrampsor acid reflux.
 How soon after I start drinking Echo® water will I experience benefits?
There'sno science behindthissoitwill dependonthe individual.Those withmedicalissues
shouldexperience benefitsmore quickly.If apersonischronicallydehydratedtheywill
experience the benefitsalmostimmediately.It'sreallyacase-by-case basisandcanvary
betweenminutes,hoursordays.
 What level of Echo® water should I drink?
Whenyoufirstbuy yourmachine youshouldstartat level 1forone week.You wouldthenmove
to level 2inthe secondweek.If youwere tochoose one level todrinkcontinuously,itwouldbe
level 2.Some people like todrinklevel 3or 4 whichisfine,butyouneedtobe careful that
you’re notconsumingwaterhigherthana 10pH as that can cause issues.If yourwateris higher
than 10pH youcan also adda few lemonjuice dropstolowerthe pHlevel.Youcansafelymix all
4 levelsequallyinaglassto getmore hydrogen.
 Do the different levels of the Echo® water offer different benefits?
Yes theydo.There are 4 levelsof bothAlkaline andAcidicwater.Asthe levelsincrease sodoes
the potency.Onthe alkaline side itincreasesthe hydrogenthat’sdissolvedbutitincreasesthe
pH.
Increasingthe levelsof acidicwaterincreasesthe killingpower.Youreallydon’tneedtogo
higherthan3 to feel comfortableinthe killingspectrum.
 Can I take medications with Echo® water?
As longas yourmedicationisnottime release youwill be fine.Time release medications are a2
part pill designedtoresistanacid environmentbecausethe stomach isveryacidic.HigherpH
level waterwilldissolvethe pill veryquicklyandyouwill nolongerhave time release. Anyother
medicationsare perfectlysafe touse with Echowater.
 Can I mix other ingredients into Echo® water? Ex. Lemon, Drink flavor drops
Yes,you can mix ingredientstochange the taste of the water.The amountof hydrogenthat
wouldbe dislodgedbythiswouldbe minimal. Enjoyyourwater!
 What kind of maintenance will I have to do for the Echo® machine?
If you have a countertop machine,there isnomaintenance thatyouwill do.The machine is
designedtodraineverytime youuse it.Whenyouturnit back on itwill refill.The electrodes
swapaftereveryuse so thatway no mineralscanbuildupinthe electrolysischamber.
If you have an undercounterunit,youstill have the reversingof the cathode andanode so you’ll
neverhave toworry aboutmineral buildupinthe electrolysischamber,butthere isa 5/16th
inchtube that goesfrom the topof the machine upto the faucet.Thattube will have waterinit
all the time.Typicallyif youdon’trunthe acid waterthroughit regularlyitcanbuildupsome
calciumdeposits.Itisgoodto eitherona weeklybasisrunthe level4acidicwater throughto
cleanit out.You can alsodisconnectthe tube andrun some vinegarthroughitand letitsit for
about20 minutesonce ayear.
 Can I store Echo® water to take on the go? How long will the hydrogen last in a
container?
Yes!It will dependonthe containerusedandthe temperature stored.The largerthe volume,
the longerthe hydrogenwill stayinthe water.Youshouldfill yourcontainerall the waytothe
top withNOair space.Make sure to close the containertightly.Once youopenthe containerto
drinkfor the firsttime,itwill obviouslyleavethatairspace.It’srecommendedatthatpointto
try and consume the restwithin2-4hours.
However,if youare goingawayand you keepacontainerfilledto the topwithnoair space,it
can last upto 10 days. It’sbestto keep chilledinaglassbottle inordertokeepthe hydrogenthe
longest.
 If I move to a new home, can I take my Echo® unit with me?
Definitely!It’sveryeasytodisconnectandtake withyou.It will onlytake afew minutes.The
above counterunityousimplydisconnect.If youhave anundercounterunit, remove your
faucetand simplyreplace itwithasoapdispenser.Echo® alsooffers amove programthatis
veryinexpensive,where youcanhave one of our installers professionallyinstall the unitatyour
newhome.
 How soon after my purchase will my Echo® unit be installed?
Your installationisbasedonyouandyourassignedinstaller.Assoonaswe shipout yourEcho®
unitwe will alsosend outa workorder to one of our installers.Theywill thencontactyouand
togetheryoubothwill come upwitha date and time that worksbest.
 Why is the Echo® unit so expensive?
We believe the machine isfairlypricedincomparisontoourcompetitors.We buildaquality
productas well ascoverinstallation,shippingandreturnshippingif there'severanissue.It
comeswitha foreverwarrantythatcoversall partsand service.The machine itself hasover20
patentsthat protectour technology.We have 9electrodesinthe machine withfivelayersof
platinumonthem.The entire systemhasacomputerand electronicboardsinside.Remember
you're buyinga machine thatperformselectrolysisandthat'swhere you're spendingyour
money.
 Do you offer payment options if I cannot afford topay all at once?
Yes we do!We have a great financingprogramwitha3rd
party financer.Yourpaymentscanbe
as lowas 26.95 a monthfor an above counterunitand 31.95 for the undercountersystem.
There isno requirementforyouto putany moneydown.Typicallyyouspendmore moneyon
bottledwatereachmonththanthis low monthlypaymentforthe Echounit.
 Does the hydrogen stay in Echo® water if you freeze it?
Yes,but howmuch isuncertain.Hydrogenisa gas soit can escape evenwhenfrozen.
Rememberhydrogencangetthroughsteel,metal,glass,plastic.Soitcan definitelygetthrough
frozenwater.We don’treallyknow how muchhydrogenwouldstayinif you made ice cubes.
 Is Echo® water, structured water?
Structuredwaterisan interestingterm;some people refertoitas micro-clustered water. If you
are referringtothe part where peoplesaybecause the waterisrunningthroughmineralsor
addingenergy orfrequenciesintothe waterandtherefore are changingthe structure of the
water,thenyesEcho® water isstructured.Itdoeshave energyandfrequenciesinit,we dohave
tourmaline inourfiltersofarinfraredenergyisaddedintothe water.If you’re talkingabout
micro-clusteringorchangingthe watermolecule shape orsize,thenno,we donotteachthis
because itisfalse science.
 What is micro-clustering? Is it real? Does it really exist?
Thishas beena waythat many of our competitorssell theirmachines.Micro-clusteringisa
thoughtprocessthat watermoleculesclumptogetherin11-13 moleculesperwatercluster,but
whenyougo throughelectrolysiswaterclustersare 4-6moleculespercluster.Thishasbeen
provenfalse inthe 1990’s it’sjustnot the case,waterdoesnot clusterlike this. Furthermore this
isusedto teach people thatthat’swhythe waterabsorbsfasterinthe system, it’ssimplynot
the case. The reasonthe waterabsorbsfasteris because of the ph.Whenyou increase pHand
put itintothe waterinthe stomach the pyloricvalve ispHsensitive itwillopenanddumpthe
waterintothe duodenumandthenintothe small intestine.We needtounderstandthe science
behindthis,because micro-clusteringisnotat all real science. It’samarketingtermthat was
startedto sell machines.
 If Echo® focuses on Hydrogen, why does the machine say Alkaline and Acidicwater?
The benefitsinthe watercome fromthe hydrogenthatisdissolved,the h2gas, or what’s called
molecularhydrogen.The watercomingoutof the machine ishigherthan7 pH sotherefore itis
referencedasalkaline water.The waterlowerthan7pHso isreferencedasacidicwater. Our
alkaline waterhashydrogendissolvedinitbutthat’snot the case withall alkaline water. Just
because a companyissellingalkalinewaterdoesnotmean the waterhashydrogeninit.Echo®
focusesourmessage onhydrogenbecause thatiswhere the benefitcomesfrom.Ithasbeen
proventhroughmanyhundredsof studies.
 If the EPA suggests that I test my well water annually, how do I go about doing so?
There are online companiesthathave testingavailable.Youcanalsogo to a local hardware
store and pickup a little vile and anaddresswhere youshipthem fortesting.It’sveryeasyto
testyour well waterfromareliable source.
 What things will the Echo® filter remove from the water?
The Echo® filterremovesover99% of pesticides,fluoride,chlorine,chloramines,bacteria,
virusesandalgae.Italsoremoves99% of soluble metalssuchas,mercury,lead,nickel,copper,
chromiumandarsenic. The Echo® filteralsostopsscale buildupincludingLyme.
 What is tourmaline gemstone?
Tourmaline gemstoneisasemi-preciousmineral stonewellknownforitsincredibleabilitytoaid
inthe detoxificationprocessof the humanbody.Itisone of onlya handful of mineralsthathave
the abilitytoemitnegative ionsandfar-infraredrays.
 What is hydrogen water?
Hydrogenwateror hydrogen-richwater(alsocalledhydrogen-enrichedwater) simplymeans
normal water(H2O) that containsdissolved hydrogengas(H2) For example;there are
carbonatedwatersor beverages(sodapop),whichcontaindissolvedcarbondioxide gas(CO2),
or oxygenwater,whichcontainsdissolvedoxygengas(O2).Similarly,youcanhave waterthat
containsdissolvedhydrogengas.
Thinkof it thisway: youcan make hydrogenwaterbytakinga tank of hydrogengas(just like
tanksof heliumusedtofill balloonsortanksof oxygengasusedinhospitals),andbubblingit
intoa glassof water.There are alsomany othermethodsto make hydrogenwater,butthismay
helpyoubetterunderstandwhathydrogenwateris.Itissimplywaterthatcontains dissolved
hydrogengas.
 Is hydrogen water safe?
Yes.Hydrogengas has beenshowntobe verysafe at concentrationshundredsof timeshigher
than whatis beingusedfortherapy. Here are a few examples:
Hydrogen’ssafetywasfirstshowninthe late 1800s, where hydrogengaswasusedtolocate
gunshotwoundsinthe intestines.The reportsshowedthatthere were neveranytoxiceffectsor
irritation toeventhe mostsensitivetissues.Furthermore,hydrogengasisnatural to the body
because aftera fiber-richmeal,ourgutbacteriacan produce litersof hydrogen ona dailybasis
(whichisyetanotherbenefitfromeatingfruitsandvegetables).Inshort,hydrogengasisvery
natural to our bodies,notlike aforeignoraliensubstance thatcanonlybe synthesizedina
chemistrylab.
 Isn’t hydrogen gas explosive? Am I going to blow up?
Yes,it isVERY explosive. Hydrogenisthe mostenergy-dense molecule by mass. But,whenthe
gas isdissolvedinwaterit isnot explosive atall,justlike if youmixedgunpowderinwaterit
wouldn’tbe explosive either. Evenwhenitisinthe air, itis onlyflammableabove a4.6%
concentrationbyvolume,whichisnotaconcern whentalkingabouthydrogen-richwater.
 Doesn’t water already have hydrogen in it?
The water molecule hastwohydrogenatoms, chemicallyboundtothe oxygenatom.Thisis
differentfromthe hydrogengas molecule(H2),whichisjusttwohydrogenatomsboundonlyto
each other.
Here’san example:we needoxygen(O2) tolive,sowhycan’twe justget our oxygenfrom
drinkingwaterH2O?It’sbecause the oxygenischemicallytiedupinthe watermolecule. We
needavailableoxygengas,(O2) thatisnotbond to otheratomsor molecules. Bythe same
token,we needthe availablehydrogengas(H2).
Thisis whywaterisnot explosive ordoesn’tburn.Although,itcontainshydrogen,whichis
flammable,andoxygen,whichfireneedstoburn,the hydrogenandoxygenare bonded
togethertoform water(H2O).Thus,waterisnot flammable-infact;H2Ois whatwe use to
extinguish fires.
Furthermore,virtuallyeverythinghashydrogenatomsinit, butthose hydrogenatomsare
chemicallytiedupwithotherthings. Forexample, awatermolecule hastwohydrogenatomsthat
are chemicallytiedupwiththe oxygen.Or,asugar molecule like glucosecontains12hydrogen’s,
but those hydrogen’sare all boundtoothercarbon andoxygenatoms. Inhydrogenwater,the
hydrogenthatisshownto be therapeuticisthe available dissolvedhydrogeninitsdiatomicform,
calledmolecularhydrogen.
 If water is “hydrogen rich”, then isn’t it acidic?
Great question!If the waterisrichin positive hydrogenions(H+
).thenyesitIS acidic.Butin this
case,we’re talkingaboutneutral hydrogengas,whichistwohydrogenatoms tiedtogether.
It can be confusingtohear“hydrogenwater”because we usuallythinkof hydrogen(meaning
the hydrogen ion,H+
) as acidic,and that isbasicallythe definitionof pH. The p standsfor
potential orpower,meaningamathematical exponent(inthiscase alogarithmicfunction),and
the H standsfor the hydrogenion,whichisjusta proton andno electron.SopH literallymeans
the logarithmicconcentrationof the hydrogenion.
 I read that if you add hydrogen to water, then it makes it hydrogen peroxide, is that
true?
Water hasthe chemical formulaH2O, andhydrogenperoxide hasthe chemical formulaH2O2,
whichbycomparisoncontains extraoxygen,nothydrogen.So itdoesnot,indeeditcannot,
formhydrogenperoxide.The factis,hydrogengasdoesnotbondto or reactwiththe water
molecules,itjustdissolvesintothe water.Itdoesnotcreate some novel molecule like H4O,
whichwouldbe chemicallyimpossible toformanyways.Therefore, hydrogenwaterand
hydrogenperoxide are completelydifferentthings.
 Won’t the dissolved hydrogen gas immediately escape out of the water?
Yes,it doesimmediatelystartcomingoutof the water,butit doesn’tjustvanishimmediately.
Dependingonthe surface area,agitation,etc.,the hydrogengascanstay inthe water fora few
hoursor longerbefore itdropsbelow atherapeuticlevel.Thisismuchlike carbonatedwateror
soda thatcontainscarbon dioxide gas(CO2),butbecause itdoesleave,itisbesttodrinkthe
waterpromptlybefore itgoes“flat”.
 When were the benefits of hydrogen water first discovered?
The earliestaccountof hydrogengashavingmedicinal propertieswasin1798, for thingslike
inflammation.But,itdidn’tbecome apopulartopicamongscientistsuntil2007, whenan article
aboutthe benefitsof hydrogenwaspublishedinthe prestigiousjournalof Nature Medicine by
Dr. Ohta’sgroup.
 I heard that drinking alkaline watercan neutralize excess acid, is that true?
Alkaline waterisnota bufferand has low alkalinity.Assuch,it cannot neutralize verymuch
acid.Many people have seenthatjusta small amountof soda can easilylowerthe pH of a gallon
of alkaline water.Tohelpputthisintoperspective,considerthat1 tsp of bakingsoda(sodium
bicarbonate) canneutralize the same amountof acidas 10,000 litersof alkaline waterata pH of
10. Thisis a primaryreasonwhymedical professionalshave been skeptical about“alkaline
ionizedwater”.It simplywasn’tknownthatthe benefitof thiswaterisattributedtothe
dissolvedhydrogengasuntil around2007.

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FAQ's

  • 1. FAQ’s  What is Echo Water? Echo® wateriswaterthat has not onlybeendeeplyfilteredtoremove the metals,pesticides, chlorine,VOC’s,pharmaceuticalsandmanyotherthingsthatyoudo not wantin yourwater. Afteritgoesthroughmultistage filtration itthengoesintoanelectrolysischamber.The reason we go throughelectrolysisistodissolve molecularhydrogen. We wanthydrogendissolvedin our waterbecause since 1798 it hasbeenknowntoreduce oxidative stressonthe body.Manyif not all of the diseasesthatpeople contractinlife are causedbyoxidative stress.Sohydrogen can be calledanantioxidant,butreallyitreducesoxidativestressandinflammationinthe body. Echo® waterisbasicallyadeliverymechanismof hydrogengastothe body, andwe are filtering all the toxinsoutof the water.  What makes Echo® better than any other company? The focus of Echo® ison molecularhydrogenwhichisscience, unlikealkaline waterwhichhas no science onhelpinganyone. Inthe last65 yearsthere hasn’tbeenone studythatshows drinkingwaterwithahigheror lowerphwill benefitthe bodyinanyway.However, there are 600 studiesshowingthatmolecularhydrogenisbeneficial ortherapeuticinover150 human disease modelsineveryorganinthe body. Echo® provides the customerwithfree installation and a foreverwarranty. Patentedfeaturessuchasthe abilityto swapthe cathode and anode aftereveryuse make itimpossibleformineralstobuilduponthe electrodes, specificallythe cathode.This meansthe machine,withoutanymaintenance,cancontinue dissolvingmolecular hydrogenforever. Throughdifferentaspectswe ensure the customerhasthe bestexperience possible.  How does the Echo® water compare to Kangen® water? Firstoff Echo® doesnot want to talknegativelyaboutourcompetitor,buttoanswerthe question;Kangen®isagood machine.WhenKangen® machinesare brandnew theyproduce hydrogenjustlike the Echo® machines.However,inabout2weekstime the Kangen® machine will produce enoughmineral buildupthatitwill require cleaning.Intheirwarrantytheywill tell youthat you will needtocleantheirmachine every2weeks.If itisn’tcleaneditwill nolonger produce dissolvedhydrogen.Withthe Echomachine youneverhave tocleanit to have dissolvedhydrogen.Echo® hasa Foreverwarrantythat coversparts,laborand shippingand,we install yourunitforfree.Kangen® hasa5 year warranty,andafter the 5 years youwill have to pay for3 year warrantyextensions.Youwill also be responsibleforinstallingyourownunit.Our filtrationsystemisalsomuchbetter.We have a9 stage filterthatremovespesticides,chlorine, bacteria,viruses,chloramines,fungus,algae and50% fluoride.Italsoremoves99% of soluble metalssuch as mercury,lead,nickel,copper,chromiumandarsenicandstopsscale buildup includingLyme.Kangen®hasacarbon filterandcalciumsulfite.Echo® hascleanertoxinfree waterat half the price.That’sthe difference!
  • 2.  What is electrolysis? How does it work? Thisis the heartof the echomachine.Electrolysiswas discoveredinthe year1800 by Dr. AnthonyCarlisle.He wastryingto finda wayto produce hydrogen.Electrolysisworkswhen water(hydrogenandoxygen,2gassesthat forma liquid) goesintothe electrolyticchamberand a small part isturnedback intothe gasesthat form it.The oxygenisthenputinto the acidic waterand the hydrogenisdissolvedintothe alkaline waterstream.  Does Echo® water have any taste? Some people sayEcho® water isthe bestwater they've everhad.Echo® wateristastelessas cleanwatershouldhave notaste.The onlythingthatgiveswatera taste are contaminantssuch as chemicals,metalsormineralsthatshouldnotbe inthe water.Typicallythe onlytime there wouldbe a taste issue wouldbe due topoor filtration.  Can the Echo® unit be used with any water source type? Ex. Well, Municipal, Reverse Osmosis? Yes youcan use Echo® withanytype of water.Insome caseswithReverse Osmosiswaterwe may needtoadd mineralsbackintothe water.We have a filteravailable thatwilldothisatno cost to you.If you have municipal water,there isnothingthatyouwill needtodo.Our filtration systemhaseverythingyouneedtoremove metals,pesticidesandmostof the fluoride.We also have an additional filtertoremove 100% of the fluoride.Whenitcomestowell water,youwant to make sure your wateristestedeveryyear.Aslongas yourwateris drinkable thenyoucan use it withthe Echo® unit.In some casesyou may have highiron,manganese orsulfur.Inthose caseswe wouldstronglyrecommendgettingafilterforyourwhole home thatisdesigned specificallytogetthose out.The Echo® filterwillstop1 part permillionof sulfurandiron,butif youhave more thanthat thenit will getthroughthe machine.  What is the difference between the alkaline and acidic water? The difference betweenthe twowatertypesisthe pHlevel.Alkaline waterhasa pH higherthan 7, while acidicwaterhasa pH lowerthan7. Howeverthe benefitcomesfrommolecular hydrogen,notthe level of pH.  What are the uses with the acidic water? Acidicwatercan be usedon yourface,hair, teeth,andto rinse yourmouthto kill bacteria.It'sa wonderful sterilizer.Youcan use itfor skinissuessuchasacne, eczema,psoriasis,cuts,and burns.It worksfor pinkeye aswell.Itkillse coli,salmonella,mrsa,andstaff aslongas there is 10 parts permillionof hypoclorisacid(HOCI).Thisisthe active ingredientinthe waterthat enablesittokill bacteriaorthingsof that nature.It's inthe chlorine familyandhasfourtimes the kill spectrumthanthat of normal bleach,howeverit'snon-toxicandyoucan drinkitwithout harmingyourself.Youcanalsouse it on plantsandtheywill thrive.Youcanwash vegetables, meat,and fishextendingtheirfreshnessbynearlydouble.
  • 3.  What happens if I accidentally drinkthe acidic water? The acidic waterisnon-toxicandwon'tcause any problems;however,it'snotrecommended that youdrinkit.The onlytime the acidicwatershouldbe consumedisinthe case of food poisoning,severe stomachcrampsor acid reflux.  How soon after I start drinking Echo® water will I experience benefits? There'sno science behindthissoitwill dependonthe individual.Those withmedicalissues shouldexperience benefitsmore quickly.If apersonischronicallydehydratedtheywill experience the benefitsalmostimmediately.It'sreallyacase-by-case basisandcanvary betweenminutes,hoursordays.  What level of Echo® water should I drink? Whenyoufirstbuy yourmachine youshouldstartat level 1forone week.You wouldthenmove to level 2inthe secondweek.If youwere tochoose one level todrinkcontinuously,itwouldbe level 2.Some people like todrinklevel 3or 4 whichisfine,butyouneedtobe careful that you’re notconsumingwaterhigherthana 10pH as that can cause issues.If yourwateris higher than 10pH youcan also adda few lemonjuice dropstolowerthe pHlevel.Youcansafelymix all 4 levelsequallyinaglassto getmore hydrogen.  Do the different levels of the Echo® water offer different benefits? Yes theydo.There are 4 levelsof bothAlkaline andAcidicwater.Asthe levelsincrease sodoes the potency.Onthe alkaline side itincreasesthe hydrogenthat’sdissolvedbutitincreasesthe pH. Increasingthe levelsof acidicwaterincreasesthe killingpower.Youreallydon’tneedtogo higherthan3 to feel comfortableinthe killingspectrum.  Can I take medications with Echo® water? As longas yourmedicationisnottime release youwill be fine.Time release medications are a2 part pill designedtoresistanacid environmentbecausethe stomach isveryacidic.HigherpH level waterwilldissolvethe pill veryquicklyandyouwill nolongerhave time release. Anyother medicationsare perfectlysafe touse with Echowater.  Can I mix other ingredients into Echo® water? Ex. Lemon, Drink flavor drops Yes,you can mix ingredientstochange the taste of the water.The amountof hydrogenthat wouldbe dislodgedbythiswouldbe minimal. Enjoyyourwater!  What kind of maintenance will I have to do for the Echo® machine? If you have a countertop machine,there isnomaintenance thatyouwill do.The machine is designedtodraineverytime youuse it.Whenyouturnit back on itwill refill.The electrodes swapaftereveryuse so thatway no mineralscanbuildupinthe electrolysischamber.
  • 4. If you have an undercounterunit,youstill have the reversingof the cathode andanode so you’ll neverhave toworry aboutmineral buildupinthe electrolysischamber,butthere isa 5/16th inchtube that goesfrom the topof the machine upto the faucet.Thattube will have waterinit all the time.Typicallyif youdon’trunthe acid waterthroughit regularlyitcanbuildupsome calciumdeposits.Itisgoodto eitherona weeklybasisrunthe level4acidicwater throughto cleanit out.You can alsodisconnectthe tube andrun some vinegarthroughitand letitsit for about20 minutesonce ayear.  Can I store Echo® water to take on the go? How long will the hydrogen last in a container? Yes!It will dependonthe containerusedandthe temperature stored.The largerthe volume, the longerthe hydrogenwill stayinthe water.Youshouldfill yourcontainerall the waytothe top withNOair space.Make sure to close the containertightly.Once youopenthe containerto drinkfor the firsttime,itwill obviouslyleavethatairspace.It’srecommendedatthatpointto try and consume the restwithin2-4hours. However,if youare goingawayand you keepacontainerfilledto the topwithnoair space,it can last upto 10 days. It’sbestto keep chilledinaglassbottle inordertokeepthe hydrogenthe longest.  If I move to a new home, can I take my Echo® unit with me? Definitely!It’sveryeasytodisconnectandtake withyou.It will onlytake afew minutes.The above counterunityousimplydisconnect.If youhave anundercounterunit, remove your faucetand simplyreplace itwithasoapdispenser.Echo® alsooffers amove programthatis veryinexpensive,where youcanhave one of our installers professionallyinstall the unitatyour newhome.  How soon after my purchase will my Echo® unit be installed? Your installationisbasedonyouandyourassignedinstaller.Assoonaswe shipout yourEcho® unitwe will alsosend outa workorder to one of our installers.Theywill thencontactyouand togetheryoubothwill come upwitha date and time that worksbest.  Why is the Echo® unit so expensive? We believe the machine isfairlypricedincomparisontoourcompetitors.We buildaquality productas well ascoverinstallation,shippingandreturnshippingif there'severanissue.It comeswitha foreverwarrantythatcoversall partsand service.The machine itself hasover20 patentsthat protectour technology.We have 9electrodesinthe machine withfivelayersof platinumonthem.The entire systemhasacomputerand electronicboardsinside.Remember you're buyinga machine thatperformselectrolysisandthat'swhere you're spendingyour money.
  • 5.  Do you offer payment options if I cannot afford topay all at once? Yes we do!We have a great financingprogramwitha3rd party financer.Yourpaymentscanbe as lowas 26.95 a monthfor an above counterunitand 31.95 for the undercountersystem. There isno requirementforyouto putany moneydown.Typicallyyouspendmore moneyon bottledwatereachmonththanthis low monthlypaymentforthe Echounit.  Does the hydrogen stay in Echo® water if you freeze it? Yes,but howmuch isuncertain.Hydrogenisa gas soit can escape evenwhenfrozen. Rememberhydrogencangetthroughsteel,metal,glass,plastic.Soitcan definitelygetthrough frozenwater.We don’treallyknow how muchhydrogenwouldstayinif you made ice cubes.  Is Echo® water, structured water? Structuredwaterisan interestingterm;some people refertoitas micro-clustered water. If you are referringtothe part where peoplesaybecause the waterisrunningthroughmineralsor addingenergy orfrequenciesintothe waterandtherefore are changingthe structure of the water,thenyesEcho® water isstructured.Itdoeshave energyandfrequenciesinit,we dohave tourmaline inourfiltersofarinfraredenergyisaddedintothe water.If you’re talkingabout micro-clusteringorchangingthe watermolecule shape orsize,thenno,we donotteachthis because itisfalse science.  What is micro-clustering? Is it real? Does it really exist? Thishas beena waythat many of our competitorssell theirmachines.Micro-clusteringisa thoughtprocessthat watermoleculesclumptogetherin11-13 moleculesperwatercluster,but whenyougo throughelectrolysiswaterclustersare 4-6moleculespercluster.Thishasbeen provenfalse inthe 1990’s it’sjustnot the case,waterdoesnot clusterlike this. Furthermore this isusedto teach people thatthat’swhythe waterabsorbsfasterinthe system, it’ssimplynot the case. The reasonthe waterabsorbsfasteris because of the ph.Whenyou increase pHand put itintothe waterinthe stomach the pyloricvalve ispHsensitive itwillopenanddumpthe waterintothe duodenumandthenintothe small intestine.We needtounderstandthe science behindthis,because micro-clusteringisnotat all real science. It’samarketingtermthat was startedto sell machines.  If Echo® focuses on Hydrogen, why does the machine say Alkaline and Acidicwater? The benefitsinthe watercome fromthe hydrogenthatisdissolved,the h2gas, or what’s called molecularhydrogen.The watercomingoutof the machine ishigherthan7 pH sotherefore itis referencedasalkaline water.The waterlowerthan7pHso isreferencedasacidicwater. Our alkaline waterhashydrogendissolvedinitbutthat’snot the case withall alkaline water. Just because a companyissellingalkalinewaterdoesnotmean the waterhashydrogeninit.Echo® focusesourmessage onhydrogenbecause thatiswhere the benefitcomesfrom.Ithasbeen proventhroughmanyhundredsof studies.
  • 6.  If the EPA suggests that I test my well water annually, how do I go about doing so? There are online companiesthathave testingavailable.Youcanalsogo to a local hardware store and pickup a little vile and anaddresswhere youshipthem fortesting.It’sveryeasyto testyour well waterfromareliable source.  What things will the Echo® filter remove from the water? The Echo® filterremovesover99% of pesticides,fluoride,chlorine,chloramines,bacteria, virusesandalgae.Italsoremoves99% of soluble metalssuchas,mercury,lead,nickel,copper, chromiumandarsenic. The Echo® filteralsostopsscale buildupincludingLyme.  What is tourmaline gemstone? Tourmaline gemstoneisasemi-preciousmineral stonewellknownforitsincredibleabilitytoaid inthe detoxificationprocessof the humanbody.Itisone of onlya handful of mineralsthathave the abilitytoemitnegative ionsandfar-infraredrays.  What is hydrogen water? Hydrogenwateror hydrogen-richwater(alsocalledhydrogen-enrichedwater) simplymeans normal water(H2O) that containsdissolved hydrogengas(H2) For example;there are carbonatedwatersor beverages(sodapop),whichcontaindissolvedcarbondioxide gas(CO2), or oxygenwater,whichcontainsdissolvedoxygengas(O2).Similarly,youcanhave waterthat containsdissolvedhydrogengas. Thinkof it thisway: youcan make hydrogenwaterbytakinga tank of hydrogengas(just like tanksof heliumusedtofill balloonsortanksof oxygengasusedinhospitals),andbubblingit intoa glassof water.There are alsomany othermethodsto make hydrogenwater,butthismay helpyoubetterunderstandwhathydrogenwateris.Itissimplywaterthatcontains dissolved hydrogengas.  Is hydrogen water safe? Yes.Hydrogengas has beenshowntobe verysafe at concentrationshundredsof timeshigher than whatis beingusedfortherapy. Here are a few examples: Hydrogen’ssafetywasfirstshowninthe late 1800s, where hydrogengaswasusedtolocate gunshotwoundsinthe intestines.The reportsshowedthatthere were neveranytoxiceffectsor
  • 7. irritation toeventhe mostsensitivetissues.Furthermore,hydrogengasisnatural to the body because aftera fiber-richmeal,ourgutbacteriacan produce litersof hydrogen ona dailybasis (whichisyetanotherbenefitfromeatingfruitsandvegetables).Inshort,hydrogengasisvery natural to our bodies,notlike aforeignoraliensubstance thatcanonlybe synthesizedina chemistrylab.  Isn’t hydrogen gas explosive? Am I going to blow up? Yes,it isVERY explosive. Hydrogenisthe mostenergy-dense molecule by mass. But,whenthe gas isdissolvedinwaterit isnot explosive atall,justlike if youmixedgunpowderinwaterit wouldn’tbe explosive either. Evenwhenitisinthe air, itis onlyflammableabove a4.6% concentrationbyvolume,whichisnotaconcern whentalkingabouthydrogen-richwater.  Doesn’t water already have hydrogen in it? The water molecule hastwohydrogenatoms, chemicallyboundtothe oxygenatom.Thisis differentfromthe hydrogengas molecule(H2),whichisjusttwohydrogenatomsboundonlyto each other. Here’san example:we needoxygen(O2) tolive,sowhycan’twe justget our oxygenfrom drinkingwaterH2O?It’sbecause the oxygenischemicallytiedupinthe watermolecule. We needavailableoxygengas,(O2) thatisnotbond to otheratomsor molecules. Bythe same token,we needthe availablehydrogengas(H2). Thisis whywaterisnot explosive ordoesn’tburn.Although,itcontainshydrogen,whichis flammable,andoxygen,whichfireneedstoburn,the hydrogenandoxygenare bonded togethertoform water(H2O).Thus,waterisnot flammable-infact;H2Ois whatwe use to extinguish fires. Furthermore,virtuallyeverythinghashydrogenatomsinit, butthose hydrogenatomsare chemicallytiedupwithotherthings. Forexample, awatermolecule hastwohydrogenatomsthat are chemicallytiedupwiththe oxygen.Or,asugar molecule like glucosecontains12hydrogen’s, but those hydrogen’sare all boundtoothercarbon andoxygenatoms. Inhydrogenwater,the hydrogenthatisshownto be therapeuticisthe available dissolvedhydrogeninitsdiatomicform, calledmolecularhydrogen.
  • 8.  If water is “hydrogen rich”, then isn’t it acidic? Great question!If the waterisrichin positive hydrogenions(H+ ).thenyesitIS acidic.Butin this case,we’re talkingaboutneutral hydrogengas,whichistwohydrogenatoms tiedtogether. It can be confusingtohear“hydrogenwater”because we usuallythinkof hydrogen(meaning the hydrogen ion,H+ ) as acidic,and that isbasicallythe definitionof pH. The p standsfor potential orpower,meaningamathematical exponent(inthiscase alogarithmicfunction),and the H standsfor the hydrogenion,whichisjusta proton andno electron.SopH literallymeans the logarithmicconcentrationof the hydrogenion.  I read that if you add hydrogen to water, then it makes it hydrogen peroxide, is that true? Water hasthe chemical formulaH2O, andhydrogenperoxide hasthe chemical formulaH2O2, whichbycomparisoncontains extraoxygen,nothydrogen.So itdoesnot,indeeditcannot, formhydrogenperoxide.The factis,hydrogengasdoesnotbondto or reactwiththe water molecules,itjustdissolvesintothe water.Itdoesnotcreate some novel molecule like H4O, whichwouldbe chemicallyimpossible toformanyways.Therefore, hydrogenwaterand hydrogenperoxide are completelydifferentthings.  Won’t the dissolved hydrogen gas immediately escape out of the water? Yes,it doesimmediatelystartcomingoutof the water,butit doesn’tjustvanishimmediately. Dependingonthe surface area,agitation,etc.,the hydrogengascanstay inthe water fora few hoursor longerbefore itdropsbelow atherapeuticlevel.Thisismuchlike carbonatedwateror soda thatcontainscarbon dioxide gas(CO2),butbecause itdoesleave,itisbesttodrinkthe waterpromptlybefore itgoes“flat”.  When were the benefits of hydrogen water first discovered? The earliestaccountof hydrogengashavingmedicinal propertieswasin1798, for thingslike inflammation.But,itdidn’tbecome apopulartopicamongscientistsuntil2007, whenan article aboutthe benefitsof hydrogenwaspublishedinthe prestigiousjournalof Nature Medicine by Dr. Ohta’sgroup.  I heard that drinking alkaline watercan neutralize excess acid, is that true? Alkaline waterisnota bufferand has low alkalinity.Assuch,it cannot neutralize verymuch acid.Many people have seenthatjusta small amountof soda can easilylowerthe pH of a gallon of alkaline water.Tohelpputthisintoperspective,considerthat1 tsp of bakingsoda(sodium bicarbonate) canneutralize the same amountof acidas 10,000 litersof alkaline waterata pH of 10. Thisis a primaryreasonwhymedical professionalshave been skeptical about“alkaline ionizedwater”.It simplywasn’tknownthatthe benefitof thiswaterisattributedtothe dissolvedhydrogengasuntil around2007.