1. Facebook for Business What's New in 2011

2. Competing with the big guys

4. Out : What we want Customers to Know

5. In : Finding out what customers want/need

6. Page administration

8. Understanding Your Page Insights

9. It's a two way street

10. EdgeRank = Affinity, Weight, Time

12. Creating Your Business Page

13. Featured Likes and Page Admins

14. Use Page As

15. Create Events

17. http://www.facebook.com/username/

18. http://developers.facebook.com/docs/reference/plugins/like-box/

20. Chris: [email_address]

21. Phone: 914-488-4620

22. Twitter: @reallysocial

23. Facebook page: facebook.com/reallysocial

24. Our Meetup Group: http://meetup.com/Really-Social-Strategies