This document provides an overview of Sense Recruitment, an Australian recruitment agency. It describes Sense Recruitment's services across executive, technology, sales & marketing, and business services recruitment. It outlines their approach to recruitment, which includes building knowledge of their clients' culture and needs, assigning both a primary and secondary account manager, and focusing on cultural fit for candidates. The document also discusses Sense Recruitment's candidate attraction strategies and contractor services.

1. SENSE RECRUITMENT
CAPABILITY
STATEMENTAPRIL 2016

2. GREAT COMPANIES ARE BUILT
ON THE ATTITUDE, TALENT
AND COMMITMENT OF THEIR
PEOPLE. OUR JOB IS TO FIND
YOU THOSE PEOPLE.
EXECUTIVE & SENIOR
MANAGEMENT
• C Level Appointments
• People & Culture
• Business Transformation
• General Management
• Advisory & Strategy
• Business Improvement
• Program Management
• Organisational Change
TECHNOLOGY
• Projects & Delivery
• Change Management
• Business Intelligence
• ERP
• SAP
• Data & Analytics
• Applications Management
• Information Management
• Infrastructure
• Digital
• Communications
• Operational Technology
• Remote Operations
SALES & MARKETING
• Account Management
• Business Development Management
• Sales Executive
• Product Management
• Customer Service
• Service Delivery
• Digital
• Strategy
BUSINESS SERVICES
• Administration & Business Support
• Executive Admin & Support
• Document Control
• Projects
• Change Management
• Contract Management
• HR
• Recruitment
• Finance
• Accounts
• Payroll
• Legal
• Procurement
• Logistics
• Customer Service

3. “In this ever-changing society, the most powerful
and enduring brands are built from the heart.
They are real and sustainable. Their foundations
are stronger because they are built with the
strength of the human spirit, not an ad campaign.
The companies that are lasting are those that are
authentic.”
– Howard Schultz, CEO, Starbucks

4. Established in 2007, Sense Recruitment is recognised as the recruitment partner of choice for the
corporate and resources sector in Perth, Australia and AsiaPac for the provision of IT, Executive, Sales
& Marketing and Business Support Professionals. We are committed to delivering an exceptional
recruitment service to our clients through building open, communicative, deep and long lasting
relationships with customers.
We consistently maintain high standards of ethical and professional behaviour.
We are recognised in our market by candidates and clients for our successful placements, having
access to great jobs and clients, our professionalism, knowledge and being a great company to deal
with.
We invest in relationships because we understand that everyone is a client for life. Our deeper
understanding of your needs and motivations enables us to provide valuable advice and excellent
people solutions. This is why many emerging technology companies depend on us and why countless
high calibre candidates prefer to work with us.
We believe our real differentiator in our market is based on:
• Having an exceptional team of professional Recruitment Consultants
• Engaging in transparent and consultative partnerships with Clients to deliver quality solutions
• Our ability to build strong, lasting relationships with both clients and candidates
• Our commitment to meeting and screening every candidate we meet
• Investing all of the hard work up front, before our clients get to see a CV
• Truly listening and understanding both the clients and candidates’ needs
• And, our ability to bring the two together as a successful placement.
YOUR BRAND AMBASSADOR
Unlike many competitors in our industry, there is no difference in our value proposition whether you
are a client or a candidate of Sense Recruitment. Candidates are as important to our business as our
clients and both equally make up our valued customer base. Our investment in understanding your
Employer Brand and a candidate’s Personal Brand propositions are both personalised and pertinent. It
is a privilege to be entrusted with the responsibility of representation for each party and this very much
underpins our service offering as YOUR BRAND AMBASSADOR.
SENSE RECRUITMENT

5. OUR APPROACH
Our recruiting experts work across both permanent hire and contract recruitment services in their
areas of specialisation, and as such their methodologies, skills and resources are specific and
dedicated to their service offering. All of our consultants perform end to end recruitment which means
the consultant you first speak with is the one that interviews your candidates and works with you
throughout the entire recruiting process and post placement.
Working proactively and working in partnership is the key to our recruitment approach. Our specialised
Client Delivery Model enables our recruitment team to better serve your needs.
From day one we build a comprehensive and evolving knowledge base about your company, including
your culture, values, goals, business, technical and project environments. This information is recorded
and shared with all members of our recruitment team to enable them to take a proactive approach to
recruiting for your upcoming requirements.
We then implement our dual Account Management approach where your company is assigned both
a Primary and Secondary Account Manager. What does this mean for your company? You will have a
dedicated Senior Account Manager who builds a strong relationship with your business and is focused
on your future resourcing strategies. In the case of the Primary Account Manager being on annual
leave, or absent or just overwhelmed with the number of roles you may give us at any given time, the
Secondary Account Manager will step in to support your business at the same level as the Primary,
already having a good understanding of your business, culture and requirements.
CULTURE & DIVERSITY
At Sense Recruitment we understand that cultural fit is the glue that holds an organisation together.
That’s why we make it our number one priority to understand a client’s culture, values, goals and
practices and identify critical characteristics in potential candidates that we can focus on when
recruiting roles for our clients.
We also work with our clients to better understand their diverse workforce strategies inclusive of
people of various genders, ages and cultural backgrounds, Aboriginal and Torres Strait Islanders and
people with physical and mental disabilities,
Whilst looking for candidates that are a culture fit we work hard to resist discrimination against
candidates and find a balance to help meet your diversity and inclusion objectives. We understand that
hiring for culture fit doesn’t mean hiring people who are all the same and that the values and attributes
that make up an organisational culture can and should be reflected in a richly diverse workforce.
SAFETY CULTURE
Sense Recruitment is committed to working in partnership with our clients to ensure, in particular, that
all of our contracted employees are provided with a working environment that is safe. In line with this
commitment, we have implemented a comprehensive OH&S Management System that all of our staff
and contractors are made astutely aware.
Sense Recruitment acknowledges the requirement for all personnel on site to operate within and
comply with your company’s internal OH&S policies, procedures and standards. These obligations are
outlined and signed off in their on-boarding process and included in any inductions.
We believe that our zero workplace incident record is a testament to the success of our management
of safety risks and the endorsement of our client’s policies and procedures surrounding workplace
safety and health in the environment.

6. CANDIDATE ATTRACTION
At Sense we maintain innovative and effective attraction campaign strategies to ensure we can come
up with the right candidates for your requirements.
This ranges from identifying the right job boards and social media channels as well as the design and
posting of campaign landing pages or other channels which provide an opportunity to promote your
brand.
As a specialist in Talent Acquisition it is our role to be highly engaged with as many candidates in
local, global and on-line communities as we can so as to enable our search to exceptional talent
beyond the reach of job boards and social media. It is through these networks and communities that
we established relationships with many candidates who are able to be influenced by our experience,
relationships and ability to find great career opportunities with employers of choice.
Sense is committed to the continuous enrichment of our already wide reaching networks across a
variety of channels. This is reflected by the ongoing involvement of our staff with following networks
and organisations, with our staff regularly attending industry networking events such as breakfasts,
seminars and sundowners and seeking out new networking opportunities.
We have a pro-active recruitment model with a consultative approach that is relationship focused
rather than just transactional. We build “passive” talent pools that enable us to exclusively represent
candidates for the right opportunities. These are the candidates that are normally out of reach, yet
typically the candidates you want for your business. This specialist approach goes beyond finding
merely technically suitable applicants; we look for candidates with the attitude and values that will
ensure a perfect team and organisational fit.
CONTRACTORS
Almost 50% of our revenue is made up from placing short and longer term contractors. We have the
infrastructure to source, on-board, and payroll professionals and skilled candidates.
Our services include cloud based timesheets, consolidated invoices, insurance cover, arrangements
for travel, inductions, medical and any other requirements you may require for your contingent
workforce. We work with you from the onset to understand your requirements and build out a
comprehensive introduction pack with all of the information they need so they can hit the ground
running.
Once on-boarded the contractors are placed under our Candidate Care program which includes
formal follow up procedures, regular meet and greets, birthdays and other events that help make the
contractors feel inclusive and cared for.

7. Since our inception Sense has defined a set of corporate values by which we live and breathe
every day. We have an exceptional reputation in our industry and we promote high ethical
standards and fairness in all business dealings with clients and candidates.
We are authentic.
We genuinely care.
We build strong, lasting relationships with all of our clients and candidates.
We take the time to understand your business and your requirements.
We do what we say we will.
We are very personable.
We are traditional recruiters that actually take the time to meet and get to know you, face to
face.
We send people, not CVs.
We only send people that fit.
We are transparent.
We live up to our values, every day.
We have a wealth of knowledge and experience in our industry.
We receive and reward many referrals.
We give back to our community.
We have meaningful connections locally, nationally and internationally.
We make friends in our industry.
We are truly passionate about what we do.
We strive to exceed expectations.
We have very happy candidates and clients.
OUR BRAND PROMISE

8. “
I have had the pleasure of working with Anita for
more than a decade utilising her recruiting expertise to
place many of Westrac IT employees. Anita has focused
on understanding Westrac business and maintaining a
connection with IT to ensure she has a better understanding
of future recruiting requirements. This allows Westrac to
quickly place employees with the appropriate skill sets and
cultural fit without having to wade through a high volume of
candidates. Anita is a capable and well respected recruiter
for IT in Perth and will no doubt successfully grow her
recruiting business, Sense.”
“
I have nothing but positive things to say about my
experience with Kelly. She was the most consistently helpful
recruiters I worked with upon my relocation to Perth. I really
appreciated her regular communication regarding progress,
as well as the time she took to meet with me and find out
the details about what I was looking for in my new role. Kelly
showed a great understanding of the IT / PMO industry in
Perth, and gave me some good direction about the types
of roles I should be focusing on. I wouldn’t hesitate to
recommend her
“
Georgie is the most skilled HR professional I have
had the pleasure to work with. The quality of her work is
exceptional and she always is in service to the teams she
supports. Her broad experience makes her a unique addition
to any team and her dynamic personality makes her a
pleasure.”
“
Anita is a highly energised talent who brings a
unique blend of savvy and astute business skills, unwavering
personal integrity and proven intuition regarding candidates
to the Perth IT recruiting market. Sense’s celebrated
results speak for themselves and in an industry which is
generally short of principles, commitment and imagination,
Anita stands out as a towering exception and she has my
unreserved endorsement.”
CLIENT & CANDIDATE ENDORSEMENT
“
I worked with Cara over the last number of years
where she provided recruitment skills whilst I was hiring for
a number of roles. Cara is an exceptional recruiter who is
professional, knowledgeable, and efficient and just gets the
job done. She was fantastic when I had to hire a new team of
18 staff for an outsource contract.”
“
We were actively searching the market for a
National Senior IT Executive for our head office in Sydney.
Having unsuccessfully done so via our own recruitment
team, networks and advertising methods for a number of
weeks we were unable to locate the calibre of candidate we
required for the position and the business was starting to
suffer.
We then approached Sense Recruitment off the back
of a recommendation from one of our senior managers
and RCR have been nothing short of impressed with their
professionalism and ease to use. Sense provided us with a
number of top level candidates in what was a “hard to find
skill set” in a timely manner and with minimum fuss, and RCR
is very pleased with the outcome.
The team at Sense are all very friendly, professional and easy
to work with. They take the time to listen and understand
your requirements, undertake their due diligence before
sending CV’s across (i.e. Interviewing and reference checking
each candidate) and provide great calibre candidates.
We have since used Sense Recruitment on a number of
assignments and I would highly recommend their services
to any organisation looking for a stress free recruitment
provider. The overall experience is nothing but pleasant,
effective and very efficient.