ExtendiaIT is an offshore technology services company based in Armenia, offering a wide range of IT services including application management, mobile development, and managed operations. The company benefits from a skilled, loyal, and low-cost workforce, proficient in multiple languages and accustomed to working in Western cultures. It leverages its historical ties to the Soviet Union and its knowledge of legacy systems to serve clients primarily in Europe and America.

1. eXtendiaIT
IT Services Company
2011 © eXtendiaIT

2. Armenia Location and Armenia Characteristics
Value  90% Armenian, 99% Christians
 Stable Government and currency
 Low inflation rate
 Large Armenian Diaspora
 Previous Soviet Republics
 Used to service Soviet Union with
Technology
Now Services Europe & America
 Western culture and work ethics
 English Language skills
 Technological Accuracy & HighSkill,
Legacy and modern
 Low-cost center
 Loyal workforce, low attrition
.
2011 © eXtendiaIT

3. eXtendiaIT : Offshore Technology Center
2011 © eXtendiaIT

4. Broad Range of Offshore IT Services
1. IT Solutions
2. New Technology Applications
3. Application Management Servicing
4. Legacy Applications
5. Managed Operations
6. Mobile Development
2011 © eXtendiaIT

5. IT Solutions & Know-how
• Web and E-Commerce Portal development
• Billing Solutions
• CRM, ERP, Asset Management Systems
• Mobile Handset Wireless and Server Applications
• Media, Large Membership Database services
• Banking and Financial operations, Transaction Systems
• Security Applications
• Encryption Engines
• IT Secure Communication project services
• Document Management and Collaboration and others
• Other
2011 © eXtendiaIT

6. New Technology Application Development
Expertise in most development languages and domains
 PHP, Java, ASP, .Net, and other platforms
 DB Technologies using Oracle, My SQL, MS SQL, DB2
and Web Sphere
 Web and E-Commerce Portal Design
Languages
 Java, C, C++, C#, VB, VC and Visual apps , and .Net
2011 © eXtendiaIT

7. Application Management Servicing
 eXtendiaIT has a process of managing Service Level
Agreements
 5 days a week to week-ends on call services
 Ticket and incident request management either with
 Customer Front Office Point of Contact or
 Direct with client user and operator
Multi-Lingual Delivery Platform
eXtendiaIT has the skill-sets and the delivery environment to
deliver IT services in different languages including
English, French, German, Spanish and others.
2011 © eXtendiaIT

8. Legacy Applications
 Legacy Applications development and
management.
 Application Management and Application
Maintenance
 Migrating to newer technologies
 Consulting and High Level architecting
Languages: IBM Assembler, COBOL, Fortran, CICS,
Natural, PL1, MUMPS, Smalltalk, Centura, Pro-C,
Impromptu, Others
2011 © eXtendiaIT

9. Managed Operation Skills
Gold Support Services
 24/7 Technical Support for all kinds of applications
 Customer support directly to end users
 30 minutes turnaround time
 Application support, maintenance and enhancements
Remote Servers
 Mini and Mainframes
 Remote Desktop Control
 Remote Desktop Monitoring
 DataCenter Management
 Windows, Unix, Linux
Server and Database Maintenance
 Backup and Disaster Recovery
 Network Support
 Workstation and Servers, Oracle, SQL, MySQL, WebSphere
2011 © eXtendiaIT
and others

10. Mobile Application Development Teams
QUAD Mobile Development Team
eXtendiaIT has extensive experience in mobile applications, portals and interactivity
sites development. The products and services are developed by 4 separate groups
working in parallel covering the main mobile platform technologies:
QUAD Mobile Development Team can provide complete outsourced/offshore Mobile
development from the ground up, all the way to providing quick-response customer
support to clients and their end users
2011 © eXtendiaIT