IT Service Provider

1. eXtendiaIT
IT Services Company
2011 © eXtendiaIT

2. Armenia Location and Armenia Characteristics
Value  90% Armenian, 99% Christians
 Stable Government and currency
 Low inflation rate
 Large Armenian Diaspora
 Previous Soviet Republics
 Used to service Soviet Union with
Technology
Now Services Europe & America
 Western culture and work ethics
 English Language skills
 Technological Accuracy & HighSkill,
Legacy and modern
 Low-cost center
 Loyal workforce, low attrition
.
2011 © eXtendiaIT

3. eXtendiaIT : Offshore Technology Center
2011 © eXtendiaIT

4. Broad Range of Offshore IT Services
1. IT Solutions
2. New Technology Applications
3. Application Management Servicing
4. Legacy Applications
5. Managed Operations
6. Mobile Development
2011 © eXtendiaIT

5. IT Solutions & Know-how
• Web and E-Commerce Portal development
• Billing Solutions
• CRM, ERP, Asset Management Systems
• Mobile Handset Wireless and Server Applications
• Media, Large Membership Database services
• Banking and Financial operations, Transaction Systems
• Security Applications
• Encryption Engines
• IT Secure Communication project services
• Document Management and Collaboration and others
• Other
2011 © eXtendiaIT

6. New Technology Application Development
Expertise in most development languages and
domains
 PHP, Java, ASP, .Net, and other platforms
 DB Technologies using Oracle, My SQL, MS
SQL, DB2 and Web Sphere
 Web and E-Commerce Portal Design
Languages
 Java, C, C++, C#, VB, VC and Visual apps ,
and .Net
2011 © eXtendiaIT

7. Application Management Servicing
 eXtendiaIT has a process of managing Service Level
Agreements
 5 days a week to week-ends on call services
 Ticket and incident request management either with
 Customer Front Office Point of Contact or
 Direct with client user and operator
Multi-Lingual Delivery Platform
eXtendiaIT has the skill-sets and the delivery environment to
deliver IT services in different languages including
English, French, German, Spanish and others.
2011 © eXtendiaIT

8. Legacy Applications
 Legacy Applications development and
management.
 Application Management and Application
Maintenance
 Migrating to newer technologies
 Consulting and High Level architecting
Languages: IBM Assembler, COBOL, Fortran, CICS,
Natural, PL1, MUMPS, Smalltalk, Centura, Pro-C,
Impromptu, Others
2011 © eXtendiaIT

9. Managed Operation Skills
Gold Support Services
 24/7 Technical Support for all kinds of applications
 Customer support directly to end users
 30 minutes turnaround time
 Application support, maintenance and enhancements
Remote Servers
 Mini and Mainframes
 Remote Desktop Control
 Remote Desktop Monitoring
 DataCenter Management
 Windows, Unix, Linux
Server and Database Maintenance
 Backup and Disaster Recovery
 Network Support
 Workstation and Servers, Oracle, SQL, MySQL, WebSphere
and others
2011 © eXtendiaIT

10. Mobile Application Development Teams
QUAD Mobile Development Team
eXtendiaIT has extensive experience in mobile applications, portals and interactivity sites
development. The products and services are developed by 4 separate groups working in
parallel covering the main mobile platform technologies:
QUAD Mobile Development Team can provide complete outsourced/offshore Mobile
development from the ground up, all the way to providing quick-response customer
support to clients and their end users
2011 © eXtendiaIT