The OpenText Mobile Add-On for Extended ECM provides a secure mobile connection to your organization’s enterprise content and processes, allowing iOS and Android smartphone users to view and interact with Extended ECM information while away from their desk. OpenText Mobile works together with SAP Extended ECM (Extended ECM for SAP) as well as the other OpenText Extended ECM offerings.

1. Extended ECM (xECM) goes
mobile
Speed up the process
August 8th, 2018 | Anja Klement, Product Manager

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OpenText Extended ECM
Put ECM in business context
Enterprise Content
Management
+
Deep Integration with
Business Applications
Content-Enriched
Business Processes
=
Improve Business Process Efficiency by
integrating content into business applications
Improve Regulatory Compliance by
managing content through its lifecycle AssetEmployee Project
Product CustomerSupplier
Business
Application
ECM

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OpenText Extended ECM
Concept of a business workspace
A business workspace is a digital twin to an object such as a customer, an employee,
or an order, which is managed in a business application.
CUSTOMER
WORKSPACE

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OpenText Extended ECM
Open, integrated Enterprise Content Management
CUSTOMER
WORKSPACE
SALES ORDER
WORKSPACE
BUSINESS
WORKSPACE

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OpenText Extended ECM
Extended ECM product family
Extended ECM
for
Government
Extended ECM
for
Salesforce
Extended ECM
for
Microsoft
Office 365
Extended ECM
for
SAP
SuccessFactors
Extended ECM
for
SAP ERP
SAP S/4HANA
Extended ECM
for
Oracle EBS
Extended ECM
for
Engineering
Extended ECM
for
…

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OpenText Extended ECM
Network of business workspaces
CUSTOMER
OPPORTUNITY
SALES ORDER
FUNCTIONAL
LOCATION
MAINTENANCE
ORDER
PROJECT
SUPPLIER
DELIVERY
PURCHASE
ORDER
PRODUCT
EQUIPMENT

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Accelerate vehicle fleet
management by using
Extended ECM
Extended ECM goes mobile

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Accelerate vehicle fleet management by using Extended ECM
Optimize process with Extended ECM in the mobile app
Delivery is a process of transporting goods from
a source location to a predefined destination
Customers demand shorter delivery
times! Transport time could be reduced
by investing in a own fleet of delivery
vans
To have all delivery vans ready to go at
the next day even in case of an incident,
requires a well organizated
maintenance process for a own fleet
Extended ECM supports delivery process by
bringing workspaces into the mobile world
Parcel carriers could look up operating
instructions of their delivery van at any place
with their mobile phone
Parcel carriers could take a photo to document
an incident and trigger the repair process when
the problem arise with their mobile phone
Delivery and repair process could run im
parallel that accelarates the whole business
process

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Accelerate vehicle fleet management by using Extended ECM
Managing vehicle fleet in SAP Plant Maintenance
The structure of a vehicle is an
hierarchical structure containing
all information regarding the
composition of a vehicle
Functional Location
Delivery van, truck, ...
Equipment
Wheel, door hinge, rear bumper,
motor,...
Terminology
in

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Accelerate vehicle fleet management by using Extended ECM
Digital information speeds up vehicle fleet management
Parcel carrier Frank
recognizes on his daily tour
that the door hinge of the
delivery van isn’t working
correctly
Motor mechanic Andy
repairs the delivery van at
the evening to be working
at the next day
Start Maintenance
Deep integration with SAP triggers
maintenance process that
automatically notifies garage about
required maintenance
Notification
Parcel carrier documents
problem by adding a photo to
the business workspace
Analyze Notification
Motor mechanic analysis the
problem and orders parts that
needs to be replaced

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Accelerate vehicle fleet management by using Extended ECM
Easy to open vehicle workspace
Scan QR code on delivery van
to open immediately the vehicle
workspace

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Up-to-date vehicle data
Accelerate vehicle fleet management by using Extended ECM
Gain insight in vehicle related content
Responsible fleet team
members

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Accelerate vehicle fleet management by using Extended ECM
Access vehicle documentation from anywhere

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Accelerate vehicle fleet management by using Extended ECM
Add photo to vehicle workspace

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Accelerate vehicle fleet management by using Extended ECM
Navigate through vehicle structure

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Accelerate your business
processes by using Extended
ECM
Extended ECM goes mobile

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Accelerate business processes by using Extended ECM
Whenever you are on the road and want to...
Receive a documentDocument an incidentLook up information
Turn your phone into a scanner
• Employee passes training and
uploads certificate
• Carrier delivered freight and
received a delivery note
• Consultant adds travel
receipts
Take a photo for documentation
• Document damages
• Assessment of objects
• Document work results
Access documentation anywhere
• Maintenance
• Sales
• Consulting
• Drivers
• Scientists

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Extended ECM for SAP Solutions, Extended ECM Platform, Extended ECM for SAP SuccessFactors, Extended ECM for Salesforce, Extended ECM for Government, Extended ECM for Engineering
Accelerate business processes by using Extended ECM
How to achieve it
Extended ECM
goes Mobile
Extended ECM
Content Server
Mobile App

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Accelerate business processes by using Extended ECM
Benefits of using Extended ECM in mobile world
Accelerate business process
Easy to use
Share photo to optimize
business process
Simplify identification of
business workspace
No additional hardware
required
Access content at any place

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anja.klement@opentext.com
opentext.com
linkedin.com/company/opentext
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