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EXPAND YOUR SERVICE OFFERINGS WITH
NEW APPLICATIONS OF YOUR
MARKETING PLATFORM
JUNE 18, 2015
MindFireInc Educational Webinar
Series
Creating marketing that drives results
About today’s webinar…
 Great insight and education
 From the webinar content we publish e-books for
continuing education and use with prospects
 We have an entire series of e-books at
www.mindfireinc.com (under resources TAB)
Why We Conduct These Webinars
 Highlight our customers success
 Introduce innovative use cases to meet a wide
variety of customer needs
 Promote the industry through ongoing education
and help the community grow their success
Ask any
Question
Agenda
How to tailor-design and implement, custom
solutions to meet the specific needs of your
clients, making you a true, strategic partner.
 Transform Trade Show & Event Marketing Results for
Brady Ware
 Innovative Third Party Maintenance Provider Recruitment
Portal solves a big customer issue
 Branch/Franchisee/Dealer Marketing Portal takes your
customer relationship to another level
 Q & A
Today’s Presenters
Dan Cornelius Jason Pitman Joe Manos
Director of Sales & Integrated Solutions Integrated Services Executive Vice President
Think Patented Think Patented MindFireInc
TO MEET THE SPECIFIC AND UNIQUE NEEDS
OF YOUR CUSTOMERS
EXPAND YOUR SERVICE
OFFERINGS
Welcome Dan & Jason
Dan Cornelius Jason Pitman
Think Patented
Miamisburg, Ohio
UNTAPPED AREA OF OPPORTUNITY
TRADE SHOW & EVENT
MARKETING
The Trade Show Opportunity
 Major marketing budget area of
your customers
 The customer needs are
consistent across all customer
types
 The challenges are the same
 You are already doing some of the
work – it’s an extension of your
business
Typical Trade Show Outcome
Subject: Don’t&Dilbertize&YOUR&Trade&Show!
Date: Thursday,&July&26,&2012&9:41:42&AM&Pacific&Daylight&Time
From: Kevin&England
To: mblanton@mindfireinc.com
Don’t Dilbertize YOUR Trade Show!
Trade shows can be terrific ways to meet new prospects,
generate leads, and earn sales.
They can also be disasters.
Which do you want for your next trade show?
With Vonazon – the industry’s leading trade show solutions provider – that decision is an easy one to make.
73%
Marketers believe “gaining
qualified leads” is the key success
metric for live events.
60%
Marketers reported low to middling
satisfaction in tying the
considerable costs of exhibiting to
actual revenue to provide an ROI
assessment.
Source: “Measuring the Tangible and Intangible Value of Face-to-Face Events, B2B, July 2012
TRADE SHOW & EVENT MARKETING
Brady Ware & Company
Brady Ware & Company
Provides Accounting Services, as well as other specialty services for
operating efficiency.
Sustainable Business Models for Long-Term Care
 Providers of long-term care and HCBS waiver services are being
squeezed from all sides.
 Brady Ware understands these operational and funding issues. We
also understand your mission and concern for those to whom you
provide services.
 For nearly 30 years, we have helped providers establish effective
operational models that appropriately maximize the available
funding.
Brady Ware & Company
Challenge
Create a program that would
improve their Trade Show and
Event Marketing results for
their Long-Term Care Division
Solution
Design and implement an
innovative program that would
leverage a three pronged Trade
Show approach:
– Pre-show activities
– During show activities
– Post show activities
Program design considerations
Key objectives for improved trade show results:
– Create a fully automated, cross media/channel
marketing program
• Engage attendees prior to the show - Brandy Ware
engagement and awareness
– Set appointments for meetings at the show in advance
– Leverage an external appointment setting application
– Increase the overall number of quality prospects
– Provide visibility into response data of each individual
Additional Considerations
 Attendee list not available for
event
 Leveraged last year attendee list
– 490 attendees
 Two Day Event
• Awareness
• Appointments
Pre-show
• Traffic
• Engagement
Show Time
• Follow up
• Closes
Post-show
Brady Ware
*Includes:
Welcome
Contact Info
Brief Survey
Touch #1 – FREE Boost
Touch #2 - It’s not too late
Touch #3 – Last Chance
Thank You Page
Coupon for Booth Visit
Day of the Event Update
Appointment Reminder
Text Reminder
Results of Program
 Brady Ware was very pleased with the
results
 Over 200+ attendees visited their booth
 Still calculating actual revenue results
3RD PARTY SERVICE PROVIDERS
SEARCH
Divisions Maintenance Group
Divisions Maintenance Group
Divisions Maintenance Group provides
facilities maintenance services for
retailers and property management
companies across the nation.
Companies like WalMart and CVC,
among others, rely on Divisions
Maintenance Group for complete, full
service maintenance care of their
facilities.
Divisions Maintenance Group
Challenge
Identify, locate and develop
qualified third party service
providers that meet the
qualification standards for
Divisions 3rd Party Service
Provider Program.
Free up staff and deliver
qualified firms based on DMG’s
overall qualification process.
Solution
Create a fully automated,
Recruitment Portal
Deliver all qualified firms
back to them for entry into
their CRM
Program Design Considerations
Think Patented created a fully automated, Recruitment Portal:
– Allowed potential service providers to log-on and complete a pre-qualification
form
– The ability to upload:
• W-9’s
• Insurance coverage information
• As well as, other important documentation
– Completed packet of information was submitted to a group of Divisions
Internal recruiters:
• They could approve the next step in the evaluation process
• Or deny the application in real time
– The solution also sent reminders to applicants for missing parts of the
application package
Master Data
Dashboard
Yes No
Direct Mail Touch
Back of Mail Piece
Service Provider Approval Email
New Application Submitted
Still Time to Sign Up
Results of the Program
 The TP solution fully automated all processes, eliminating all of the
manual steps to identify and qualify applicants
 Delivered better overall efficiency, and freed up the Divisions staff to
spend the majority of their time evaluating quality applicants
 Divisions estimated that they saved over $150,000 in internal labor costs
by implementing the innovative solution
 This is the first step in helping Divisions achieve success in new areas
 Next Step: Work with Divisions to drive providers to an automated job
board, with SMS messaging
TRANSFORMING THE WAY
COMPANIES MARKET
Franchisee / Dealer / Multi-
Branch Marketing Portal
Marketing Portal Use Case
 Provide Branch, Dealer and Franchisee locations the
ability to create on demand marketing programs for all
critical marketing activities
 Even the largest marketing departments can’t keep up
with the demand so this area is a challenge
 A well designed, marketing portal changes all of that
and more…
Program design considerations
 Complete flexibility for program elements
 Unlimited campaign and program design options
 Provides each location with the ability to make market
specific changes for their unique needs
 All versions/variable content and offers are specific to each
location
Meeting Your Customer’s Varied
Needs
 The marketing portal we viewed is one dynamic way to
meet the ever changing needs of your customers with a
programmatic approach that delivers a lot of value
 Meeting the unique needs of your customers opens up new
doors of opportunity in many new areas
 It also builds deeper relationships and positions you as
more that a service provider, but a critical resource for
success!
Q & A
Jason and Joe
We are here
to help you
Your Hosts
Dan Cornelius Jason Pitman Joe Manos
Think Patented Think Patented MindFireInc
dcornelius@thinkpatented.com jpitman@thinkpatented.com jmanos@mindfireinc.com
Expand Your Service Offerings with New Applications of Your Marketing Platform

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Expand Your Service Offerings with New Applications of Your Marketing Platform

  • 1. EXPAND YOUR SERVICE OFFERINGS WITH NEW APPLICATIONS OF YOUR MARKETING PLATFORM JUNE 18, 2015 MindFireInc Educational Webinar Series Creating marketing that drives results
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  • 4. About today’s webinar…  Great insight and education  From the webinar content we publish e-books for continuing education and use with prospects  We have an entire series of e-books at www.mindfireinc.com (under resources TAB)
  • 5.
  • 6. Why We Conduct These Webinars  Highlight our customers success  Introduce innovative use cases to meet a wide variety of customer needs  Promote the industry through ongoing education and help the community grow their success
  • 8. Agenda How to tailor-design and implement, custom solutions to meet the specific needs of your clients, making you a true, strategic partner.  Transform Trade Show & Event Marketing Results for Brady Ware  Innovative Third Party Maintenance Provider Recruitment Portal solves a big customer issue  Branch/Franchisee/Dealer Marketing Portal takes your customer relationship to another level  Q & A
  • 9. Today’s Presenters Dan Cornelius Jason Pitman Joe Manos Director of Sales & Integrated Solutions Integrated Services Executive Vice President Think Patented Think Patented MindFireInc
  • 10. TO MEET THE SPECIFIC AND UNIQUE NEEDS OF YOUR CUSTOMERS EXPAND YOUR SERVICE OFFERINGS
  • 11. Welcome Dan & Jason Dan Cornelius Jason Pitman Think Patented Miamisburg, Ohio
  • 12.
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  • 15. UNTAPPED AREA OF OPPORTUNITY TRADE SHOW & EVENT MARKETING
  • 16. The Trade Show Opportunity  Major marketing budget area of your customers  The customer needs are consistent across all customer types  The challenges are the same  You are already doing some of the work – it’s an extension of your business
  • 17. Typical Trade Show Outcome Subject: Don’t&Dilbertize&YOUR&Trade&Show! Date: Thursday,&July&26,&2012&9:41:42&AM&Pacific&Daylight&Time From: Kevin&England To: mblanton@mindfireinc.com Don’t Dilbertize YOUR Trade Show! Trade shows can be terrific ways to meet new prospects, generate leads, and earn sales. They can also be disasters. Which do you want for your next trade show? With Vonazon – the industry’s leading trade show solutions provider – that decision is an easy one to make.
  • 18. 73% Marketers believe “gaining qualified leads” is the key success metric for live events. 60% Marketers reported low to middling satisfaction in tying the considerable costs of exhibiting to actual revenue to provide an ROI assessment. Source: “Measuring the Tangible and Intangible Value of Face-to-Face Events, B2B, July 2012
  • 19. TRADE SHOW & EVENT MARKETING Brady Ware & Company
  • 20. Brady Ware & Company Provides Accounting Services, as well as other specialty services for operating efficiency. Sustainable Business Models for Long-Term Care  Providers of long-term care and HCBS waiver services are being squeezed from all sides.  Brady Ware understands these operational and funding issues. We also understand your mission and concern for those to whom you provide services.  For nearly 30 years, we have helped providers establish effective operational models that appropriately maximize the available funding.
  • 21. Brady Ware & Company Challenge Create a program that would improve their Trade Show and Event Marketing results for their Long-Term Care Division Solution Design and implement an innovative program that would leverage a three pronged Trade Show approach: – Pre-show activities – During show activities – Post show activities
  • 22. Program design considerations Key objectives for improved trade show results: – Create a fully automated, cross media/channel marketing program • Engage attendees prior to the show - Brandy Ware engagement and awareness – Set appointments for meetings at the show in advance – Leverage an external appointment setting application – Increase the overall number of quality prospects – Provide visibility into response data of each individual
  • 23. Additional Considerations  Attendee list not available for event  Leveraged last year attendee list – 490 attendees  Two Day Event
  • 24. • Awareness • Appointments Pre-show • Traffic • Engagement Show Time • Follow up • Closes Post-show
  • 26.
  • 27. Touch #1 – FREE Boost
  • 28.
  • 29. Touch #2 - It’s not too late
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  • 31. Touch #3 – Last Chance
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  • 41.
  • 42. Day of the Event Update
  • 45. Results of Program  Brady Ware was very pleased with the results  Over 200+ attendees visited their booth  Still calculating actual revenue results
  • 46. 3RD PARTY SERVICE PROVIDERS SEARCH Divisions Maintenance Group
  • 47. Divisions Maintenance Group Divisions Maintenance Group provides facilities maintenance services for retailers and property management companies across the nation. Companies like WalMart and CVC, among others, rely on Divisions Maintenance Group for complete, full service maintenance care of their facilities.
  • 48. Divisions Maintenance Group Challenge Identify, locate and develop qualified third party service providers that meet the qualification standards for Divisions 3rd Party Service Provider Program. Free up staff and deliver qualified firms based on DMG’s overall qualification process. Solution Create a fully automated, Recruitment Portal Deliver all qualified firms back to them for entry into their CRM
  • 49. Program Design Considerations Think Patented created a fully automated, Recruitment Portal: – Allowed potential service providers to log-on and complete a pre-qualification form – The ability to upload: • W-9’s • Insurance coverage information • As well as, other important documentation – Completed packet of information was submitted to a group of Divisions Internal recruiters: • They could approve the next step in the evaluation process • Or deny the application in real time – The solution also sent reminders to applicants for missing parts of the application package
  • 53. Back of Mail Piece
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  • 55.
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  • 60. Still Time to Sign Up
  • 61. Results of the Program  The TP solution fully automated all processes, eliminating all of the manual steps to identify and qualify applicants  Delivered better overall efficiency, and freed up the Divisions staff to spend the majority of their time evaluating quality applicants  Divisions estimated that they saved over $150,000 in internal labor costs by implementing the innovative solution  This is the first step in helping Divisions achieve success in new areas  Next Step: Work with Divisions to drive providers to an automated job board, with SMS messaging
  • 62. TRANSFORMING THE WAY COMPANIES MARKET Franchisee / Dealer / Multi- Branch Marketing Portal
  • 63. Marketing Portal Use Case  Provide Branch, Dealer and Franchisee locations the ability to create on demand marketing programs for all critical marketing activities  Even the largest marketing departments can’t keep up with the demand so this area is a challenge  A well designed, marketing portal changes all of that and more…
  • 64. Program design considerations  Complete flexibility for program elements  Unlimited campaign and program design options  Provides each location with the ability to make market specific changes for their unique needs  All versions/variable content and offers are specific to each location
  • 65.
  • 66. Meeting Your Customer’s Varied Needs  The marketing portal we viewed is one dynamic way to meet the ever changing needs of your customers with a programmatic approach that delivers a lot of value  Meeting the unique needs of your customers opens up new doors of opportunity in many new areas  It also builds deeper relationships and positions you as more that a service provider, but a critical resource for success!
  • 67. Q & A Jason and Joe
  • 68. We are here to help you
  • 69. Your Hosts Dan Cornelius Jason Pitman Joe Manos Think Patented Think Patented MindFireInc dcornelius@thinkpatented.com jpitman@thinkpatented.com jmanos@mindfireinc.com

Editor's Notes

  1. Thank You joe. Hello everyone, its an honor to be with you today. As joe mentioned, there are at least 3 areas for generating interaction with a company’s clients and prospects at a tradeshows: Pre-show, show time, and post-show. Typical objectives for each area are …