MISSION STATEMENT
Here at The Dealers Solutions group. Our core goals &
mission is to better enhance productivity for dealerships.
Our trained staff of automotive experts. Strive hard to
implement that process. To increase dealerships bottom
line results. The Dealer Solutions Group Works Close with
GNYADA & all OEMS.

The Dealer Solutions Group
Intelligent Division
Long Range Planning
For automotive manufacturers and suppliers involved in the
product planning process, it is critical to understand what
for the long run.
The Dealers Solutions Group answers the important
questions to help you understand your customers, market
trends, and current and future market drivers, which may
help to advance your business and, ultimately, positively
impact your bottom line. The Dealers Solutions Group
addresses these questions through our comprehensive set
of product planning solutions:

Marketing
For automotive marketers, it is critical to understand your
market - both current and future - inside and out. This
includes understanding the factors that drive awareness and
interest in particular models, as well as in your brand.

The Dealer Solutions Group
Acquisition Process

Sales, Pricing, & Incentives
For automotive industry professionals interested in vehicle
sales, pricing, and incentives, it is important to understand
customers’ satisfaction and their experience with the sales
process. Understanding your customers will allow you to
improve ROI.
The Dealers Solutions Group answers the important questions to help your company improve customer satisfaction;
understand how you stack up against your competitors;
advance your business; and ultimately, positively impact
your bottom line. The Dealers Solutions Group addresses
all of these questions while helping you understand your
customers through our comprehensive set of retail solutions:
Quality is critical to the success of every brand and every
vehicle model. Consumers’ expectations of quality - both of
their vehicle and of their service experience - are ever-increasing, and automotive professionals must understand
these expectations in order to continuously deliver quality
and improve.
The Dealers Solutions Group can answer the important
questions to help your company to understand your
customers’ expectations and experiences regarding product
and service quality, allowing you to advance your business
and, ultimately, positively impact your bottom line. The
Dealers Solutions Group addresses these questions and
helps your company understand your customers through
our comprehensive set of quality and customer satisfaction
research solution.

top quality services that exists relative to auto dealership
and automotive Franchises.
Dealership Sales - Acquisitions - Evaluations Consultation
With 20 years of automotive industry experience and over
20 years exclusively evaluating, marketing and consulting
with auto dealerships, Dealers Solutions Consultant Inc is
identify and understand their options when considering the
sale or acquisition of an auto dealership.
Dealers Solutions Consultant Inc is based on integrity,
discretion and unrelenting perseverance coupled with
meticulous and diligent service provided by our experienced
staff of professionals.

Automotive
tions
I
olu

nce
llige
nte

Dealer
sS

Shopping, Advertising, & Promotion

The Dealers Solutions Group addresses these questions
and helps your company understand your customers
through our comprehensive set of research solutions:

A Pro
cess Driven Company

ealers Solutions Gro
up
he D
D
T

Dealers Solutions Consultant Inc is proud of providing the
their dealership.
Whether you are selling, acquiring or re-aligning your
dealership franchises, we provide every effort required to
facilitate your auto dealership transaction, including:
Determination of value

•

Development of marketing plans

Brand loyalty and customer retention are extremely valuable

The Dealers Solutions Group answers the important
questions to help you understand your customers, market
trends, and current and future market drivers, which will help
to advance your business, and ultimately, positively impact
your bottom line. The Dealers Solutions Group addresses
these questions through our comprehensive set of
automotive marketing solutions:

The Dealers Solutions Group answers the important
questions to help you understand your customers and heir
shopping behavior and how effective you are at moving
them from the shopping process to the sales process. The
Dealers Solutions Group addresses these questions through
our comprehensive set of solutions, providing you with
competitive market intelligence:

Dealers Solutions Consultant Inc is an innovator in the sale

•

Loyalty & Retention

loyalty are critical in retaining customers. The automotive
landscape is becoming increasingly competitive, and
consumers are not as loyal to brands as they once were.
The Dealers Solutions Group can help answer the important questions that allow your company to understand these
driving factors, and advance your business and, ultimately,
positively impact your bottom line.

Understanding the shopping process and how to reach
customers through ads and promotions is critical to the
success of any business. This is one of the most competitive
and dynamic areas of the business cycle in the automotive
industry, and the pressure is on to target the right customers
with the right message, at the right time.

Service:

•

Conducting all negotiations

•

Overseeing franchiser approval process

•

Coordination and facilitation of the closing

C

A
So

lutio
nS

S

DRIVEN

O

MP
AN
Y
The Dealers Solutions
Group Services Included
but not limited to:
The following is a list of areas of expertise:
New and Used Operations:
1. Showroom processes
2. Sales Process Training
3. Advertising and Marketing Strategies
4. Unsold Prospects
5. Phone and Internet Leads Processes
6. Improving F&I Income
7. Mentoring New Hires

Managing Vehicle Inventory:
1. New and Used Vehicle Inventory Controls
2. Used Vehicle Pricing
3. Wholesale Processes
4. Internet Processes

SUMMARY ABOUT OUR WEB BASED TOOLS
www.CallCoach.us
CallCoach reviews your recorded customer calls to identify
weak sales techniques and lost Opportunities

• With CallCoach, you can perfect your team’s response
to every phone call and convert more prospects to
showroom visitors

• CallCoach clients routinely convert calls to showroom
visits 3 to 7 times more than their competitors

• CallCoach helps ensure your calls are answered proinvited to the dealership

• CallCoach e-reports display precise assessments of
your team’s performance and provide direction for
results are not meeting your expectation.
www.CarroNuevo.net

Service:
1. Generating and Scheduling Appointments
2. Inspection and Write-Up Processes
3. Sales Strategies – Improving RO’s and Hours per RO
5. Customer Retention Processes

Increase sales by improving con-questing strategies

Understand competitive sales sources
Assess the risk and reasons for customer defection and

Parts:
1. Pricing and Margins
2. Special Order Parts
3. Managing Obsolescence
Management and Administration:
1. Key Management Development
2. Sales and Service Retention
3. Customer Satisfaction Ratings
4. Management Processes
5. Strategic Vision and Growth

Other Services Provided:
1. Strategic Planning
2. Cash Flow Planning
3. Business Development Center
4. Developing and Managing Key Performance Indicators
5. Dealer and General Manager Coaching
For more information, please visit our
website: www.DealersSolutions.net
Any questions, please feel free to email us at
info@dealerssolution.net or call us at 1-866-568-6763

Track dealer performance and compare dealer loyalty
conquests and defections at the area, regional and
national levels
and retail staff on ways to create and maintain loyalty
Establish corporate loyalty targets
Create owner conquest and retention strategies at the
corporate, regional, dealer and model levels

www.MiAutoNuevo.com
Diverse market segments AND automotive buying power
automotive marketing spend AND true market share potential data accessibility AND targeted campaign development.
share potential and grow automotive advertising business
with OEMs and dealerships.

ONLINE BRANDING FOR AUTO DEALERS
Odds are you and your dealerships are familiar with the term
‘branding.’ But do you know what it really means, why it is
important, and how the Web has changed it? ‘Branding’ can
consumer about your dealership.
different from a product or service; a brand is intangible
makes it clear how to build a brand. A brand is built not only
through effective communications or appealing logos; a
brand is built through the total experience that your dealership offers. This encompasses everything: the customer’s
experience with your website, your salespeople, your service
department, and even the condition of your showroom.
The fact that more and more consumers are using the
Internet to research and purchase everything from cars to
groceries means that how you brand your dealership on the
web can have a huge effect on your sales. Unlike television,
the Internet is not a broadcast medium but a service medium
in which people interact and exchange information with you.
Your brand needs to appeal to individuals and be able to
react to many different responses and needs. Following are
some tips to enhance your website and Internet marketing
to ensure that your brand is.
www.CarsCompete.com

OUR WHOLESALES SITE
It is recommended that you bid from a computer. Some
functions may not operate fully in a mobile browser. If you
question the time remaining on the sale please refresh the
page.
- Real-Time Bid Updates through an Auto-Refresh Feature
- All Auction and Lot Information in One Easy-To-Use page
- Your Bidder Information kept completely private from all
other buyers - No bidder numbers displayed
- Easy to use Bid Buttons
- My Board Feature allows you to track all your favorite lots
from all auctions on one screen
- Text messaging alerts
- New picture and video layout for each lot
- Bidder history that keeps track of the lots you’ve purchased, your payment status on each, etc.
Contact Info and Customer Service
www.CarWholesalers.net
Car Wholesales understands this will be new for everyone
and is ready to assist in any way possible. If you have any
questions regarding the bidding system, are having trouble
getting registered or placing a bid, please contact us at:
1-866-568-6763

AUTOMOTIVE SALES TRAINING

www.DealersSolutionsAcademy.net
We provide car dealerships Auto Internet Sales Training to
increase Internet auto sales. This is a modern approach to
automotive sales training and focuses on increasing Internet
appointments that show on time. Today’s consumer has
completed so much Internet research and now prefers to
contact the dealership through email or by phone vs. the
traditional method of walking in the front door. Achieve
more new and used car sales by coaching on: Automotive
Sales Training, Auto Internet Sales Training, Inbound Phone
Call Sales Training BDC phone and Appointment Training
Internet Marketing Strategies Analysis of present Internet
Foundation and BDC Operations Interviewing Car Salesmen
and Appointment Setters.
www.DealersSolutionsMobile.com
These days everyone has a mobile device and they have
it with them all the time. Every business needs to have a
mobile communications strategy to reach their customers in
developed a suite of cutting edge software designed
“Coming Soon”
Save time with Book out NADA, KBB, MMR, Black Book,
CARFAX, and Auto Check simultaneously. View live retail
pricing from local competitors with Competition View. Scan
VIN’s with Mobile FastBook.
Simple and Automatic! Broadcast inventory data to Auto
Trader, Cars.com, Craigslist, your website, and hundreds
of other sites. Print buyer’s guides, window stickers, and
customer vehicle brochures in seconds.
Liquidation allows you to access used vehicles from dealers
one week prior to them being sent to auction. Acquire them
upstream to avoid paying lane fees and competing against
several other bidders! Or maybe you have aging inventory that you don’t want to risk sending to auction and get
clobbered by transport and no sale fees. Post it on and let it
liquidate while it sits on your lot. You never know, your retail
customer may walk in this afternoon, so keep it on your lot
and not on a truck bound for an expensive auction.

Dealer solutions group

  • 1.
    MISSION STATEMENT Here atThe Dealers Solutions group. Our core goals & mission is to better enhance productivity for dealerships. Our trained staff of automotive experts. Strive hard to implement that process. To increase dealerships bottom line results. The Dealer Solutions Group Works Close with GNYADA & all OEMS. The Dealer Solutions Group Intelligent Division Long Range Planning For automotive manufacturers and suppliers involved in the product planning process, it is critical to understand what for the long run. The Dealers Solutions Group answers the important questions to help you understand your customers, market trends, and current and future market drivers, which may help to advance your business and, ultimately, positively impact your bottom line. The Dealers Solutions Group addresses these questions through our comprehensive set of product planning solutions: Marketing For automotive marketers, it is critical to understand your market - both current and future - inside and out. This includes understanding the factors that drive awareness and interest in particular models, as well as in your brand. The Dealer Solutions Group Acquisition Process Sales, Pricing, & Incentives For automotive industry professionals interested in vehicle sales, pricing, and incentives, it is important to understand customers’ satisfaction and their experience with the sales process. Understanding your customers will allow you to improve ROI. The Dealers Solutions Group answers the important questions to help your company improve customer satisfaction; understand how you stack up against your competitors; advance your business; and ultimately, positively impact your bottom line. The Dealers Solutions Group addresses all of these questions while helping you understand your customers through our comprehensive set of retail solutions: Quality is critical to the success of every brand and every vehicle model. Consumers’ expectations of quality - both of their vehicle and of their service experience - are ever-increasing, and automotive professionals must understand these expectations in order to continuously deliver quality and improve. The Dealers Solutions Group can answer the important questions to help your company to understand your customers’ expectations and experiences regarding product and service quality, allowing you to advance your business and, ultimately, positively impact your bottom line. The Dealers Solutions Group addresses these questions and helps your company understand your customers through our comprehensive set of quality and customer satisfaction research solution. top quality services that exists relative to auto dealership and automotive Franchises. Dealership Sales - Acquisitions - Evaluations Consultation With 20 years of automotive industry experience and over 20 years exclusively evaluating, marketing and consulting with auto dealerships, Dealers Solutions Consultant Inc is identify and understand their options when considering the sale or acquisition of an auto dealership. Dealers Solutions Consultant Inc is based on integrity, discretion and unrelenting perseverance coupled with meticulous and diligent service provided by our experienced staff of professionals. Automotive tions I olu nce llige nte Dealer sS Shopping, Advertising, & Promotion The Dealers Solutions Group addresses these questions and helps your company understand your customers through our comprehensive set of research solutions: A Pro cess Driven Company ealers Solutions Gro up he D D T Dealers Solutions Consultant Inc is proud of providing the their dealership. Whether you are selling, acquiring or re-aligning your dealership franchises, we provide every effort required to facilitate your auto dealership transaction, including: Determination of value • Development of marketing plans Brand loyalty and customer retention are extremely valuable The Dealers Solutions Group answers the important questions to help you understand your customers, market trends, and current and future market drivers, which will help to advance your business, and ultimately, positively impact your bottom line. The Dealers Solutions Group addresses these questions through our comprehensive set of automotive marketing solutions: The Dealers Solutions Group answers the important questions to help you understand your customers and heir shopping behavior and how effective you are at moving them from the shopping process to the sales process. The Dealers Solutions Group addresses these questions through our comprehensive set of solutions, providing you with competitive market intelligence: Dealers Solutions Consultant Inc is an innovator in the sale • Loyalty & Retention loyalty are critical in retaining customers. The automotive landscape is becoming increasingly competitive, and consumers are not as loyal to brands as they once were. The Dealers Solutions Group can help answer the important questions that allow your company to understand these driving factors, and advance your business and, ultimately, positively impact your bottom line. Understanding the shopping process and how to reach customers through ads and promotions is critical to the success of any business. This is one of the most competitive and dynamic areas of the business cycle in the automotive industry, and the pressure is on to target the right customers with the right message, at the right time. Service: • Conducting all negotiations • Overseeing franchiser approval process • Coordination and facilitation of the closing C A So lutio nS S DRIVEN O MP AN Y
  • 2.
    The Dealers Solutions GroupServices Included but not limited to: The following is a list of areas of expertise: New and Used Operations: 1. Showroom processes 2. Sales Process Training 3. Advertising and Marketing Strategies 4. Unsold Prospects 5. Phone and Internet Leads Processes 6. Improving F&I Income 7. Mentoring New Hires Managing Vehicle Inventory: 1. New and Used Vehicle Inventory Controls 2. Used Vehicle Pricing 3. Wholesale Processes 4. Internet Processes SUMMARY ABOUT OUR WEB BASED TOOLS www.CallCoach.us CallCoach reviews your recorded customer calls to identify weak sales techniques and lost Opportunities • With CallCoach, you can perfect your team’s response to every phone call and convert more prospects to showroom visitors • CallCoach clients routinely convert calls to showroom visits 3 to 7 times more than their competitors • CallCoach helps ensure your calls are answered proinvited to the dealership • CallCoach e-reports display precise assessments of your team’s performance and provide direction for results are not meeting your expectation. www.CarroNuevo.net Service: 1. Generating and Scheduling Appointments 2. Inspection and Write-Up Processes 3. Sales Strategies – Improving RO’s and Hours per RO 5. Customer Retention Processes Increase sales by improving con-questing strategies Understand competitive sales sources Assess the risk and reasons for customer defection and Parts: 1. Pricing and Margins 2. Special Order Parts 3. Managing Obsolescence Management and Administration: 1. Key Management Development 2. Sales and Service Retention 3. Customer Satisfaction Ratings 4. Management Processes 5. Strategic Vision and Growth Other Services Provided: 1. Strategic Planning 2. Cash Flow Planning 3. Business Development Center 4. Developing and Managing Key Performance Indicators 5. Dealer and General Manager Coaching For more information, please visit our website: www.DealersSolutions.net Any questions, please feel free to email us at info@dealerssolution.net or call us at 1-866-568-6763 Track dealer performance and compare dealer loyalty conquests and defections at the area, regional and national levels and retail staff on ways to create and maintain loyalty Establish corporate loyalty targets Create owner conquest and retention strategies at the corporate, regional, dealer and model levels www.MiAutoNuevo.com Diverse market segments AND automotive buying power automotive marketing spend AND true market share potential data accessibility AND targeted campaign development. share potential and grow automotive advertising business with OEMs and dealerships. ONLINE BRANDING FOR AUTO DEALERS Odds are you and your dealerships are familiar with the term ‘branding.’ But do you know what it really means, why it is important, and how the Web has changed it? ‘Branding’ can consumer about your dealership. different from a product or service; a brand is intangible makes it clear how to build a brand. A brand is built not only through effective communications or appealing logos; a brand is built through the total experience that your dealership offers. This encompasses everything: the customer’s experience with your website, your salespeople, your service department, and even the condition of your showroom. The fact that more and more consumers are using the Internet to research and purchase everything from cars to groceries means that how you brand your dealership on the web can have a huge effect on your sales. Unlike television, the Internet is not a broadcast medium but a service medium in which people interact and exchange information with you. Your brand needs to appeal to individuals and be able to react to many different responses and needs. Following are some tips to enhance your website and Internet marketing to ensure that your brand is. www.CarsCompete.com OUR WHOLESALES SITE It is recommended that you bid from a computer. Some functions may not operate fully in a mobile browser. If you question the time remaining on the sale please refresh the page. - Real-Time Bid Updates through an Auto-Refresh Feature - All Auction and Lot Information in One Easy-To-Use page - Your Bidder Information kept completely private from all other buyers - No bidder numbers displayed - Easy to use Bid Buttons - My Board Feature allows you to track all your favorite lots from all auctions on one screen - Text messaging alerts - New picture and video layout for each lot - Bidder history that keeps track of the lots you’ve purchased, your payment status on each, etc. Contact Info and Customer Service www.CarWholesalers.net Car Wholesales understands this will be new for everyone and is ready to assist in any way possible. If you have any questions regarding the bidding system, are having trouble getting registered or placing a bid, please contact us at: 1-866-568-6763 AUTOMOTIVE SALES TRAINING www.DealersSolutionsAcademy.net We provide car dealerships Auto Internet Sales Training to increase Internet auto sales. This is a modern approach to automotive sales training and focuses on increasing Internet appointments that show on time. Today’s consumer has completed so much Internet research and now prefers to contact the dealership through email or by phone vs. the traditional method of walking in the front door. Achieve more new and used car sales by coaching on: Automotive Sales Training, Auto Internet Sales Training, Inbound Phone Call Sales Training BDC phone and Appointment Training Internet Marketing Strategies Analysis of present Internet Foundation and BDC Operations Interviewing Car Salesmen and Appointment Setters. www.DealersSolutionsMobile.com These days everyone has a mobile device and they have it with them all the time. Every business needs to have a mobile communications strategy to reach their customers in developed a suite of cutting edge software designed “Coming Soon” Save time with Book out NADA, KBB, MMR, Black Book, CARFAX, and Auto Check simultaneously. View live retail pricing from local competitors with Competition View. Scan VIN’s with Mobile FastBook. Simple and Automatic! Broadcast inventory data to Auto Trader, Cars.com, Craigslist, your website, and hundreds of other sites. Print buyer’s guides, window stickers, and customer vehicle brochures in seconds. Liquidation allows you to access used vehicles from dealers one week prior to them being sent to auction. Acquire them upstream to avoid paying lane fees and competing against several other bidders! Or maybe you have aging inventory that you don’t want to risk sending to auction and get clobbered by transport and no sale fees. Post it on and let it liquidate while it sits on your lot. You never know, your retail customer may walk in this afternoon, so keep it on your lot and not on a truck bound for an expensive auction.