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Executing on Social Business Transformation @ Tieto

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Tieto Corporation
Tieto Corporation

Quick glance on Tieto's strategy behind the socialization of the digital workspace for Tieto's information workers as well insights into the current state of Tieto's social business functionality. http://www.tieto.com

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Moving out of the social silo Socializing Tieto’s digital workspace to enable employees to experience the value in enterprise 2.0 © 2012 Tieto Corporation Philipp Rosenthal Future Office Evangelist Tieto, Digital Business Consulting philipp.rosenthal@tieto.com
The leading IT service company in •  Highly specialized IT solutions and services complemented by a strong technology platform. Northern Europe providing IT and product engineering services. •  Trusted transformation partner, close to customers’ businesses. Operations in close to 30 COUNTRIES © 2012 Tieto Corporation
We live up to our values. Leadership & management create the environment for enterprise 2.0. We work together. We care for our people and customers. We learn and grow. We are committed to quality. 3 © 2012 Tieto Corporation
At Tieto there is a lot going on. 4 © 2012 Tieto Corporation
… but how to keep a grip on it? 5 © 2012 Tieto Corporation
Taking people by the hand & change the way of working. © 2012 Tieto Corporation
Key challenges for information work. Distribution Retrieval Enrichment Transparency 7 © 2012 Tieto Corporation
Introducing new opportunities. Share information Follow people 1:many and sources Tag Like The content cloud Comment 8 © 2012 Tieto Corporation
© 2012 Tieto Corporation the change. Our goal for
We want employees to learn how… … to take … to stay on top … to create new responsibility of complexity connections Share information in a way Keep a grip on more than Get inspired by new input so that it’s findable one source of information and new people © 2012 Tieto Corporation
Get out of the social silo. SOCIAL SILO SOCIAL ISLANDS 11 © 2012 Tieto Corporation
The socialized workspace. Project work and Business development business operations Product management Services for collaboration, communication, networking and Information enrichment inspired by social media techniques X-border connections Solution knowledge (Corporate DNA) Partner management Marketing & Sales 12 © 2012 Tieto Corporation
Best Practice #1 Est. 1999 © 2012 Tieto Corporation
Keeping a grip on various sources. RSS is the easiest way to personalize and structure the personal information portfolio. 14 © 2012 Tieto Corporation
© 2012 Tieto Corporation Best Practice #2
Share. Retrieve. Connect. Active networking. Sharing w/t spamming. 16 © 2012 Tieto Corporation
© 2012 Tieto Corporation
#: source of inspiration. New thoughts and perspectives Inspiration to extend my personal network New sources of inspiration 18 © 2012 Tieto Corporation
Multiple sources – one hub. © 2012 Tieto Corporation
RSS-feed based stream TODAY •  Corporate News •  Service Alerts •  Organizational Information •  Tieto Academy •  Job Offerings TOMORROW •  Workspace Updates •  New Documents •  Workflow Notification 20 © 2012 Tieto Corporation
Activity stream PEOPLE I follow •  Likes •  Links •  Questions •  Comments •  Status Updates TOPICS I follow •  Tag updates •  Questions •  Comments •  Status Updates 21 © 2012 Tieto Corporation
Tieto Social Intra at work… © 2012 Tieto Corporation
Social interaction with intranet content Potential new network connections Will be displayed in the follower’s stream Add the article to a content cloud 23 © 2012 Tieto Corporation
Comment „Like“ Tag Interaction with content © 2012 Tieto Corporation
Comment „Like“ Tag The network’s interaction with content © 2012 Tieto Corporation
Collected actions on the TOPIC page (can be followed) © 2012 Tieto Corporation
The content cloud Everything and everyone around a topic on one page… © 2012 Tieto Corporation
Inspiration & knowledge transfer Sharing useful content Potential new network connections Best practice promotion Reports, presentations & research © 2012 Tieto Corporation
We want employees to learn how… … to take … to stay on top … to create new responsibility of complexity connections Share information in a way Keep a grip on more than Get inspired by new input so that it’s findable one source of information and new people © 2012 Tieto Corporation
Long term goal: bridging generations. 30 © 2012 Tieto Corporation Source: Transforming Into a Social Business (Tieto 2011)
Philipp Rosenthal about.me/philipprosenthal @for_desire_it © 2012 Tieto Corporation http://blogs.tieto.com/futureoffice

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Executing on Social Business Transformation @ Tieto

  • 1. Moving out of the social silo Socializing Tieto’s digital workspace to enable employees to experience the value in enterprise 2.0 © 2012 Tieto Corporation Philipp Rosenthal Future Office Evangelist Tieto, Digital Business Consulting philipp.rosenthal@tieto.com
  • 2. The leading IT service company in •  Highly specialized IT solutions and services complemented by a strong technology platform. Northern Europe providing IT and product engineering services. •  Trusted transformation partner, close to customers’ businesses. Operations in close to 30 COUNTRIES © 2012 Tieto Corporation
  • 3. We live up to our values. Leadership & management create the environment for enterprise 2.0. We work together. We care for our people and customers. We learn and grow. We are committed to quality. 3 © 2012 Tieto Corporation
  • 4. At Tieto there is a lot going on. 4 © 2012 Tieto Corporation
  • 5. … but how to keep a grip on it? 5 © 2012 Tieto Corporation
  • 6. Taking people by the hand & change the way of working. © 2012 Tieto Corporation
  • 7. Key challenges for information work. Distribution Retrieval Enrichment Transparency 7 © 2012 Tieto Corporation
  • 8. Introducing new opportunities. Share information Follow people 1:many and sources Tag Like The content cloud Comment 8 © 2012 Tieto Corporation
  • 9. © 2012 Tieto Corporation the change. Our goal for
  • 10. We want employees to learn how… … to take … to stay on top … to create new responsibility of complexity connections Share information in a way Keep a grip on more than Get inspired by new input so that it’s findable one source of information and new people © 2012 Tieto Corporation
  • 11. Get out of the social silo. SOCIAL SILO SOCIAL ISLANDS 11 © 2012 Tieto Corporation
  • 12. The socialized workspace. Project work and Business development business operations Product management Services for collaboration, communication, networking and Information enrichment inspired by social media techniques X-border connections Solution knowledge (Corporate DNA) Partner management Marketing & Sales 12 © 2012 Tieto Corporation
  • 13. Best Practice #1 Est. 1999 © 2012 Tieto Corporation
  • 14. Keeping a grip on various sources. RSS is the easiest way to personalize and structure the personal information portfolio. 14 © 2012 Tieto Corporation
  • 15. © 2012 Tieto Corporation Best Practice #2
  • 16. Share. Retrieve. Connect. Active networking. Sharing w/t spamming. 16 © 2012 Tieto Corporation
  • 17. © 2012 Tieto Corporation
  • 18. #: source of inspiration. New thoughts and perspectives Inspiration to extend my personal network New sources of inspiration 18 © 2012 Tieto Corporation
  • 19. Multiple sources – one hub. © 2012 Tieto Corporation
  • 20. RSS-feed based stream TODAY •  Corporate News •  Service Alerts •  Organizational Information •  Tieto Academy •  Job Offerings TOMORROW •  Workspace Updates •  New Documents •  Workflow Notification 20 © 2012 Tieto Corporation
  • 21. Activity stream PEOPLE I follow •  Likes •  Links •  Questions •  Comments •  Status Updates TOPICS I follow •  Tag updates •  Questions •  Comments •  Status Updates 21 © 2012 Tieto Corporation
  • 22. Tieto Social Intra at work… © 2012 Tieto Corporation
  • 23. Social interaction with intranet content Potential new network connections Will be displayed in the follower’s stream Add the article to a content cloud 23 © 2012 Tieto Corporation
  • 24. Comment „Like“ Tag Interaction with content © 2012 Tieto Corporation
  • 25. Comment „Like“ Tag The network’s interaction with content © 2012 Tieto Corporation
  • 26. Collected actions on the TOPIC page (can be followed) © 2012 Tieto Corporation
  • 27. The content cloud Everything and everyone around a topic on one page… © 2012 Tieto Corporation
  • 28. Inspiration & knowledge transfer Sharing useful content Potential new network connections Best practice promotion Reports, presentations & research © 2012 Tieto Corporation
  • 29. We want employees to learn how… … to take … to stay on top … to create new responsibility of complexity connections Share information in a way Keep a grip on more than Get inspired by new input so that it’s findable one source of information and new people © 2012 Tieto Corporation
  • 30. Long term goal: bridging generations. 30 © 2012 Tieto Corporation Source: Transforming Into a Social Business (Tieto 2011)
  • 31. Philipp Rosenthal about.me/philipprosenthal @for_desire_it © 2012 Tieto Corporation http://blogs.tieto.com/futureoffice