Wednesday 2d of June 2010

                            Global Data Synchronization
                                           Eva ALCAIDE,
                            B2B Manager, AUCHAN International (Group),
                    Co-chair of the GS1 France Steering Committee for GDS Roll-
                                                out




© ECR France 2009


 четверг, 10 июня 2010 г.
Best Practice Sharing
                       to Roll-out GDS
                   Just to remind you the main
                    concepts of GDS
                   A steering Committee to roll-out
                    GDS
                   No GDS without Data Quality
© ECR France 2009


 четверг, 10 июня 2010 г.
Just to remind you the main
                          concepts of GDS

                    GDS or automatic integration of product
                     information in our systems
                    What are the standards for Data
                     Synchronization ?
                    A content for Business Needs and Quality
                    The network: a unique point of access for all

© ECR France 2009


 четверг, 10 июня 2010 г.
GDS or automatic integration of
                    product information in our systems
                            The product integration today




    The product integration with Data Synchronization (GDS)




© ECR France 2009


 четверг, 10 июня 2010 г.
GDS or automatic integration of
                    product information in our systems
                            The product integration today
          Manufacturer




    The product integration with Data Synchronization (GDS)




© ECR France 2009


 четверг, 10 июня 2010 г.
GDS or automatic integration of
                    product information in our systems
                            The product integration today
          Manufacturer


                                Excel, Fax, Paper, E-mail
                                   Step ahead: Portal




    The product integration with Data Synchronization (GDS)




© ECR France 2009


 четверг, 10 июня 2010 г.
GDS or automatic integration of
                    product information in our systems
                            The product integration today
          Manufacturer                                      Retailer


                                Excel, Fax, Paper, E-mail
                                   Step ahead: Portal




    The product integration with Data Synchronization (GDS)




© ECR France 2009


 четверг, 10 июня 2010 г.
GDS or automatic integration of
                        product information in our systems
                                   The product integration today
          Manufacturer                                             Retailer


                                       Excel, Fax, Paper, E-mail
                                          Step ahead: Portal




    The product integration with Data Synchronization (GDS)

                    Manufacturer




© ECR France 2009


 четверг, 10 июня 2010 г.
GDS or automatic integration of
                        product information in our systems
                                   The product integration today
          Manufacturer                                                   Retailer


                                        Excel, Fax, Paper, E-mail
                                           Step ahead: Portal




    The product integration with Data Synchronization (GDS)

                    Manufacturer
                                   Standard, mutual solution , machine
                                         to machine, automatic




© ECR France 2009


 четверг, 10 июня 2010 г.
GDS or automatic integration of
                        product information in our systems
                                   The product integration today
          Manufacturer                                                       Retailer


                                        Excel, Fax, Paper, E-mail
                                           Step ahead: Portal




    The product integration with Data Synchronization (GDS)

                    Manufacturer                                         Retailer
                                   Standard, mutual solution , machine
                                         to machine, automatic




© ECR France 2009


 четверг, 10 июня 2010 г.
What are the Standards for Data
                              Synchronization?



                            Before…




© ECR France 2009


 четверг, 10 июня 2010 г.
What are the Standards for Data
                              Synchronization?
                                      After…




                            Before…




© ECR France 2009


 четверг, 10 июня 2010 г.
What are the Standards for Data
                              Synchronization?
                                      After…




                            Before…




                                        Build the network
                                            (the pipe)



© ECR France 2009


 четверг, 10 июня 2010 г.
What are the Standards for Data
                              Synchronization?
                                      After…

           Define the content

                            Before…




                                        Build the network
                                            (the pipe)



© ECR France 2009


 четверг, 10 июня 2010 г.
What are the Standards for Data
                              Synchronization?
                                      After…

           Define the content

                            Before…




                                        Build the network
                                            (the pipe)

                                           Integrate the
                                           right content
© ECR France 2009


 четверг, 10 июня 2010 г.
A content for Business Needs and
                                 Quality




               Specific                        Specific
            Attributes by                  Attributes by
              category                     relationship
                              Standard
                              Attributes




© ECR France 2009


 четверг, 10 июня 2010 г.
A content for Business Needs and
                                 Quality
                                   Code & Description
                                      Dimensions
                                     Logistic Units


               Specific                                  Specific
            Attributes by                            Attributes by
              category                               relationship
                                        Standard
                                        Attributes
                             Multiple
                                                          Local
                            Languages
                                                        Attributes




© ECR France 2009


 четверг, 10 июня 2010 г.
A content for Business Needs and
                                 Quality
                                   Code & Description
                                      Dimensions
                                     Logistic Units


               Specific                                  Specific
            Attributes by                            Attributes by
              category                               relationship
                                        Standard
                                        Attributes
                             Multiple
                                                          Local
                            Languages
                                                        Attributes

                                        Validation
                                          Rules

© ECR France 2009


 четверг, 10 июня 2010 г.
The network: a unique point of
                                 access for all




                                       An   international network:

                             Local
                            Catalogs
                             (LCP)
                                                       Belgique




© ECR France 2009


 четверг, 10 июня 2010 г.
The network: a unique point of
                                 access for all
       Publish 1
         time,
        send to
           all




                                       An   international network:

                             Local
                            Catalogs
                             (LCP)
                                                       Belgique




© ECR France 2009


 четверг, 10 июня 2010 г.
The network: a unique point of
                                 access for all
       Publish 1
         time,
        send to
           all




                                       An   international network:

                             Local
                            Catalogs
                             (LCP)                                    Subscribe 1
                                                       Belgique
                                                                     time, receive
                                                                        from all
© ECR France 2009


 четверг, 10 июня 2010 г.
A Steering Committee To
                           roll-out GDS
                   Who is involved in GDS?
                   Retailers: to start Roll-out
                   Manufacturers: to achieve critical mass
                   GS1 Organization: to start and achieve critical mass
                   LCPs: to facilitate the roll-out
                   A steering Committee with GS1 France to help roll-
                    out GDS

© ECR France 2009


 четверг, 10 июня 2010 г.
Who is involved?

                Manufactur
                   er                                            Retailer
                                             GDSN




                                                        GS1
                                                    Organizati
                                               Fiche-produit

                             Local                       on
                            Catalog
                                Catalogues
                                du marché
                            Provider
                                   (LCP)


                                                                       Belgique
© ECR France 2009


 четверг, 10 июня 2010 г.
Retailers:
                                    to start the roll-out
          The main role of the retailers is give the impulsion to
           the roll-out
          A common communication between retailers towards
           SME:
                – To explain to the manufacturers that we all are aligned in
                  terms of: attributes, unique point of entry,…
                – To warrant:
                    • An investment as low as possible for the supplier
                    • The ROI for the supplier (critical mass for their customers)
          Make sure that the suppliers can choose their Provider:
           keep the market open and maintain competition in the
           market

© ECR France 2009


 четверг, 10 июня 2010 г.
Manufacturers :
                                 to achieve critical mass
          Big manufacturers are the drivers:
               – They are directly connected to the GDSN
               – They have resources to set up Tests, Pilots…
               – Collaboration with retailers in order to understand
                 standards
          SME are the followers :
                –   Main players to achieve critical mass
                –   Users of solutions: simple, at low cost… (competition)
                –   Need ready-to-use solutions
                –   Need things easy to understand -> GDS, my first steps
                –   Need common communication from retailers to decide
                    investments


© ECR France 2009


 четверг, 10 июня 2010 г.
GS1 organizations:
                            to start and achieve critical mass
          GS1 International:
                – to define international standards
          GS1 MO (Countries):
                – Existing standards: GTIN, GLN, GTIN UL
                – Adapt locally International standards:
                    • Understand international standards & Integrate local needs
                – Facilitate access to the market for providers (for example:
                  LCP) via Local Data Pool, certification…: PIM, ERP, MDM,
                  Connectors
                – Help roll-out:
                    • Make understandable -> “GDS, my first steps”
                    • Communication, help / facilitate common communication
                      from retailers

© ECR France 2009


 четверг, 10 июня 2010 г.
LCPs :
                             to facilitate the roll-out
          Not in all the countries
          Value added: close to the small suppliers in the
           countries
          Often dedicated to product categories: Book (Dilicom
           in France), Toys (FJP in France), Wine (VerticalWine)
          User Interface:
                – Manual: Ability to key in the product information – for many
                  customers
                – Automatic: connection to the GDSN (or not) – easy to use
                – SME training


© ECR France 2009


 четверг, 10 июня 2010 г.
A steering Committee with GS1
                        France to help Roll-out GDS
          8 members + GS1 France:
                – 4 retailers – 4 manufacturers, active in GDS
                – Including 2 co-chairs : AUCHAN & CADBURY
          Objectives:
                – Marketing:
                    • communication, training, measure roll-out
                    • toward SME
                – Identify the business needs
                – Stabilize standards


© ECR France 2009


 четверг, 10 июня 2010 г.
No GDS without Data Quality
                    A physical inspection to evaluate Data Quality
                    Results:
                      – Our catalogs are not completely aligned
                      – We have work to do
                    AUCHAN Data Quality key learning
                    What can we do to improve the quality of our
                     catalogs?

© ECR France 2009


 четверг, 10 июня 2010 г.
A physical inspection to evaluate the
                                  Data Quality
           3 Manufacturers                      Retailer
           (French market)
                                Product sheet



                      Quality      Quality
     Inspectio
         n
                                                 indicators
                                    consumer unit / case / pallet
                                      compliance
                                                      perimeter
                                             sample

© ECR France 2009


 четверг, 10 июня 2010 г.
Results:
                       Our catalogs are not completely aligned!

         Comparison between                    AUCHAN
          Manufacturers and                  Gross
                                Dimensions            GTIN   Hierarchy
              AUCHAN                         weight
                     Unit          28%        33%     100%      NS
         Supplier
                     Case          22%        83%       0%     100%
            1
                     Pallet        56%        0%        0%     100%
                     Unit          43%        0%      100%      NS
         Supplier
                     Case          41%        12%       0%     71%
            2
                     Pallet        49%        0%        0%     65%
                     Unit          77%        50%     100%      NS
         Supplier
            3        Case          70%        60%       0%     80%
                     Pallet        87%        0%        0%     80%



© ECR France 2009


 четверг, 10 июня 2010 г.
Results:
                                   We have work to do!

          Comparison between                      AUCHAN
           Physical Inspection                  Gross
                                   Dimensions            GTIN   Hierarchy
              and AUCHAN                        weight
                            Unit      61%        0%      100%      NS
         Inspection
             for    Case              67%        50%       0%     100%
         Supplier 1 Pallet            67%        50%       0%     100%
                            Unit      73%        0%      100%      NS
         Inspection
             for    Case              51%        47%       0%     71%
         Supplier 2 Pallet            63%        53%       0%     65%

         Inspection Unit             100%        0%      100%      NS
             for    Case              83%        63%       0%     80%
         Supplier 3
                    Pallet           100%        75%       0%     80%



© ECR France 2009


 четверг, 10 июня 2010 г.
AUCHAN Data Quality key learning:
                            No DataSync without Data Quality




© ECR France 2009


 четверг, 10 июня 2010 г.
AUCHAN Data Quality key learning:
                            No DataSync without Data Quality
           Lack Product information: GTIN UL, Gross Weight




© ECR France 2009


 четверг, 10 июня 2010 г.
AUCHAN Data Quality key learning:
                            No DataSync without Data Quality
           Lack Product information: GTIN UL, Gross Weight
           Product Information not up-to-date between the
            manufacturer and the retailer




© ECR France 2009


 четверг, 10 июня 2010 г.
AUCHAN Data Quality key learning:
                            No DataSync without Data Quality
           Lack Product information: GTIN UL, Gross Weight
           Product Information not up-to-date between the
            manufacturer and the retailer
           Data Quality when you create a product and up-date it




© ECR France 2009


 четверг, 10 июня 2010 г.
AUCHAN Data Quality key learning:
                            No DataSync without Data Quality
           Lack Product information: GTIN UL, Gross Weight
           Product Information not up-to-date between the
            manufacturer and the retailer
           Data Quality when you create a product and up-date it
           Seeing the results, is it really a good idea to implement
            GDS ?
                – Definitely YES !
                – Because of:
                   • Manufacturer & Retailer Alignment -> less discrepancies
                   • Virtuous circle!
                   • Product information Up-To-Date
                   • All information available


© ECR France 2009


 четверг, 10 июня 2010 г.
What can we do to improve quality of
                                our catalog
         GS1 France Data Quality Challenge: What can we do to
          improve the DQ between Retailers and Manufacturers?
–         Retailers: Carrefour, AUCHAN
–         Manufacturers: L’Oréal, Sara Lee, Nestlé, Kambly

             Tool                      Description                      Deliverable      Y/N
                           Data Quality GS1 Standard training
 Training                  Main rules on “1 page document”
                                                                   Training + Leaflet     Yes

                           Case Studies                              Case study
 ROI                       Detailed understanding of DQ               AUCHAN –          Yes
                                                                       L’OREAL
 DQ
                           Process to set-up DQ in                   DQ continuous
                            manufacturer Organization ?                improvement        In
 Improvement               Define sample, DQ Certification, self-       process         progress
 Process                    assessment tool…                          DQ toolkit

 DQ “code of          DQ roles and responsibilities for                                   In
                                                                   Code of conduct
 conduct”             Retailers and Manufacturers                                      progress



© ECR France 2009


 четверг, 10 июня 2010 г.
Thank you for your attention




© ECR France 2009


 четверг, 10 июня 2010 г.

Eva alcaide mda

  • 1.
    Wednesday 2d ofJune 2010 Global Data Synchronization Eva ALCAIDE, B2B Manager, AUCHAN International (Group), Co-chair of the GS1 France Steering Committee for GDS Roll- out © ECR France 2009 четверг, 10 июня 2010 г.
  • 2.
    Best Practice Sharing to Roll-out GDS  Just to remind you the main concepts of GDS  A steering Committee to roll-out GDS  No GDS without Data Quality © ECR France 2009 четверг, 10 июня 2010 г.
  • 3.
    Just to remindyou the main concepts of GDS  GDS or automatic integration of product information in our systems  What are the standards for Data Synchronization ?  A content for Business Needs and Quality  The network: a unique point of access for all © ECR France 2009 четверг, 10 июня 2010 г.
  • 4.
    GDS or automaticintegration of product information in our systems The product integration today The product integration with Data Synchronization (GDS) © ECR France 2009 четверг, 10 июня 2010 г.
  • 5.
    GDS or automaticintegration of product information in our systems The product integration today Manufacturer The product integration with Data Synchronization (GDS) © ECR France 2009 четверг, 10 июня 2010 г.
  • 6.
    GDS or automaticintegration of product information in our systems The product integration today Manufacturer Excel, Fax, Paper, E-mail Step ahead: Portal The product integration with Data Synchronization (GDS) © ECR France 2009 четверг, 10 июня 2010 г.
  • 7.
    GDS or automaticintegration of product information in our systems The product integration today Manufacturer Retailer Excel, Fax, Paper, E-mail Step ahead: Portal The product integration with Data Synchronization (GDS) © ECR France 2009 четверг, 10 июня 2010 г.
  • 8.
    GDS or automaticintegration of product information in our systems The product integration today Manufacturer Retailer Excel, Fax, Paper, E-mail Step ahead: Portal The product integration with Data Synchronization (GDS) Manufacturer © ECR France 2009 четверг, 10 июня 2010 г.
  • 9.
    GDS or automaticintegration of product information in our systems The product integration today Manufacturer Retailer Excel, Fax, Paper, E-mail Step ahead: Portal The product integration with Data Synchronization (GDS) Manufacturer Standard, mutual solution , machine to machine, automatic © ECR France 2009 четверг, 10 июня 2010 г.
  • 10.
    GDS or automaticintegration of product information in our systems The product integration today Manufacturer Retailer Excel, Fax, Paper, E-mail Step ahead: Portal The product integration with Data Synchronization (GDS) Manufacturer Retailer Standard, mutual solution , machine to machine, automatic © ECR France 2009 четверг, 10 июня 2010 г.
  • 11.
    What are theStandards for Data Synchronization? Before… © ECR France 2009 четверг, 10 июня 2010 г.
  • 12.
    What are theStandards for Data Synchronization? After… Before… © ECR France 2009 четверг, 10 июня 2010 г.
  • 13.
    What are theStandards for Data Synchronization? After… Before… Build the network (the pipe) © ECR France 2009 четверг, 10 июня 2010 г.
  • 14.
    What are theStandards for Data Synchronization? After… Define the content Before… Build the network (the pipe) © ECR France 2009 четверг, 10 июня 2010 г.
  • 15.
    What are theStandards for Data Synchronization? After… Define the content Before… Build the network (the pipe) Integrate the right content © ECR France 2009 четверг, 10 июня 2010 г.
  • 16.
    A content forBusiness Needs and Quality Specific Specific Attributes by Attributes by category relationship Standard Attributes © ECR France 2009 четверг, 10 июня 2010 г.
  • 17.
    A content forBusiness Needs and Quality Code & Description Dimensions Logistic Units Specific Specific Attributes by Attributes by category relationship Standard Attributes Multiple Local Languages Attributes © ECR France 2009 четверг, 10 июня 2010 г.
  • 18.
    A content forBusiness Needs and Quality Code & Description Dimensions Logistic Units Specific Specific Attributes by Attributes by category relationship Standard Attributes Multiple Local Languages Attributes Validation Rules © ECR France 2009 четверг, 10 июня 2010 г.
  • 19.
    The network: aunique point of access for all An international network: Local Catalogs (LCP) Belgique © ECR France 2009 четверг, 10 июня 2010 г.
  • 20.
    The network: aunique point of access for all Publish 1 time, send to all An international network: Local Catalogs (LCP) Belgique © ECR France 2009 четверг, 10 июня 2010 г.
  • 21.
    The network: aunique point of access for all Publish 1 time, send to all An international network: Local Catalogs (LCP) Subscribe 1 Belgique time, receive from all © ECR France 2009 четверг, 10 июня 2010 г.
  • 22.
    A Steering CommitteeTo roll-out GDS  Who is involved in GDS?  Retailers: to start Roll-out  Manufacturers: to achieve critical mass  GS1 Organization: to start and achieve critical mass  LCPs: to facilitate the roll-out  A steering Committee with GS1 France to help roll- out GDS © ECR France 2009 четверг, 10 июня 2010 г.
  • 23.
    Who is involved? Manufactur er Retailer GDSN GS1 Organizati Fiche-produit Local on Catalog Catalogues du marché Provider (LCP) Belgique © ECR France 2009 четверг, 10 июня 2010 г.
  • 24.
    Retailers: to start the roll-out  The main role of the retailers is give the impulsion to the roll-out  A common communication between retailers towards SME: – To explain to the manufacturers that we all are aligned in terms of: attributes, unique point of entry,… – To warrant: • An investment as low as possible for the supplier • The ROI for the supplier (critical mass for their customers)  Make sure that the suppliers can choose their Provider: keep the market open and maintain competition in the market © ECR France 2009 четверг, 10 июня 2010 г.
  • 25.
    Manufacturers : to achieve critical mass  Big manufacturers are the drivers: – They are directly connected to the GDSN – They have resources to set up Tests, Pilots… – Collaboration with retailers in order to understand standards  SME are the followers : – Main players to achieve critical mass – Users of solutions: simple, at low cost… (competition) – Need ready-to-use solutions – Need things easy to understand -> GDS, my first steps – Need common communication from retailers to decide investments © ECR France 2009 четверг, 10 июня 2010 г.
  • 26.
    GS1 organizations: to start and achieve critical mass  GS1 International: – to define international standards  GS1 MO (Countries): – Existing standards: GTIN, GLN, GTIN UL – Adapt locally International standards: • Understand international standards & Integrate local needs – Facilitate access to the market for providers (for example: LCP) via Local Data Pool, certification…: PIM, ERP, MDM, Connectors – Help roll-out: • Make understandable -> “GDS, my first steps” • Communication, help / facilitate common communication from retailers © ECR France 2009 четверг, 10 июня 2010 г.
  • 27.
    LCPs : to facilitate the roll-out  Not in all the countries  Value added: close to the small suppliers in the countries  Often dedicated to product categories: Book (Dilicom in France), Toys (FJP in France), Wine (VerticalWine)  User Interface: – Manual: Ability to key in the product information – for many customers – Automatic: connection to the GDSN (or not) – easy to use – SME training © ECR France 2009 четверг, 10 июня 2010 г.
  • 28.
    A steering Committeewith GS1 France to help Roll-out GDS  8 members + GS1 France: – 4 retailers – 4 manufacturers, active in GDS – Including 2 co-chairs : AUCHAN & CADBURY  Objectives: – Marketing: • communication, training, measure roll-out • toward SME – Identify the business needs – Stabilize standards © ECR France 2009 четверг, 10 июня 2010 г.
  • 29.
    No GDS withoutData Quality  A physical inspection to evaluate Data Quality  Results: – Our catalogs are not completely aligned – We have work to do  AUCHAN Data Quality key learning  What can we do to improve the quality of our catalogs? © ECR France 2009 четверг, 10 июня 2010 г.
  • 30.
    A physical inspectionto evaluate the Data Quality 3 Manufacturers Retailer (French market) Product sheet Quality Quality Inspectio n indicators consumer unit / case / pallet compliance perimeter sample © ECR France 2009 четверг, 10 июня 2010 г.
  • 31.
    Results: Our catalogs are not completely aligned! Comparison between AUCHAN Manufacturers and Gross Dimensions GTIN Hierarchy AUCHAN weight Unit 28% 33% 100% NS Supplier Case 22% 83% 0% 100% 1 Pallet 56% 0% 0% 100% Unit 43% 0% 100% NS Supplier Case 41% 12% 0% 71% 2 Pallet 49% 0% 0% 65% Unit 77% 50% 100% NS Supplier 3 Case 70% 60% 0% 80% Pallet 87% 0% 0% 80% © ECR France 2009 четверг, 10 июня 2010 г.
  • 32.
    Results: We have work to do! Comparison between AUCHAN Physical Inspection Gross Dimensions GTIN Hierarchy and AUCHAN weight Unit 61% 0% 100% NS Inspection for Case 67% 50% 0% 100% Supplier 1 Pallet 67% 50% 0% 100% Unit 73% 0% 100% NS Inspection for Case 51% 47% 0% 71% Supplier 2 Pallet 63% 53% 0% 65% Inspection Unit 100% 0% 100% NS for Case 83% 63% 0% 80% Supplier 3 Pallet 100% 75% 0% 80% © ECR France 2009 четверг, 10 июня 2010 г.
  • 33.
    AUCHAN Data Qualitykey learning: No DataSync without Data Quality © ECR France 2009 четверг, 10 июня 2010 г.
  • 34.
    AUCHAN Data Qualitykey learning: No DataSync without Data Quality  Lack Product information: GTIN UL, Gross Weight © ECR France 2009 четверг, 10 июня 2010 г.
  • 35.
    AUCHAN Data Qualitykey learning: No DataSync without Data Quality  Lack Product information: GTIN UL, Gross Weight  Product Information not up-to-date between the manufacturer and the retailer © ECR France 2009 четверг, 10 июня 2010 г.
  • 36.
    AUCHAN Data Qualitykey learning: No DataSync without Data Quality  Lack Product information: GTIN UL, Gross Weight  Product Information not up-to-date between the manufacturer and the retailer  Data Quality when you create a product and up-date it © ECR France 2009 четверг, 10 июня 2010 г.
  • 37.
    AUCHAN Data Qualitykey learning: No DataSync without Data Quality  Lack Product information: GTIN UL, Gross Weight  Product Information not up-to-date between the manufacturer and the retailer  Data Quality when you create a product and up-date it  Seeing the results, is it really a good idea to implement GDS ? – Definitely YES ! – Because of: • Manufacturer & Retailer Alignment -> less discrepancies • Virtuous circle! • Product information Up-To-Date • All information available © ECR France 2009 четверг, 10 июня 2010 г.
  • 38.
    What can wedo to improve quality of our catalog  GS1 France Data Quality Challenge: What can we do to improve the DQ between Retailers and Manufacturers? – Retailers: Carrefour, AUCHAN – Manufacturers: L’Oréal, Sara Lee, Nestlé, Kambly Tool Description Deliverable Y/N  Data Quality GS1 Standard training Training  Main rules on “1 page document” Training + Leaflet Yes  Case Studies  Case study ROI  Detailed understanding of DQ AUCHAN – Yes L’OREAL DQ  Process to set-up DQ in  DQ continuous manufacturer Organization ? improvement In Improvement  Define sample, DQ Certification, self- process progress Process assessment tool…  DQ toolkit DQ “code of DQ roles and responsibilities for In Code of conduct conduct” Retailers and Manufacturers progress © ECR France 2009 четверг, 10 июня 2010 г.
  • 39.
    Thank you foryour attention © ECR France 2009 четверг, 10 июня 2010 г.