ETUG is an educational technology user group in BC that has existed since 1994. It provides professional development opportunities like workshops and an innovation award. Members include post-secondary educators and staff. ETUG aims to enhance teaching and learning through technology. In the past, ETUG communicated through various means like workshops, newsletters, and online discussions. Moving forward, ETUG is focusing on improving communication channels, better understanding member needs, tracking membership, and selecting projects that can be successfully executed.

1. ETUG HISTORY
As a grassroots group, etug has been in existence since 1994. Over the years etug has
presented the following activities and events in support of innovation and best practices in
educational technology in bc:
- Annual face-to-face workshops held in the fall and spring
- Annual bc innovation awards in educational technology
- Online discussions on topics of interest to members
- Real-time web-based events
- Institutional updates
- The etug news (a monthly newsletter)
The Educational Technology Users Group (ETUG) is a community of BC post-secondary educational
practitioners focused on the ways in which learning and teaching can be enhanced through
technology. Our community is diverse and members include:
- Post-secondary professional staff (e.g. instructional designers, media developers, technical support)
- Instructors and learners
- Academic and technology administrators
Our core value is a commitment to nurturing a vibrant, innovative, evolving, and supportive
community that thrives with the collegial sharing of ideas, resources, and ongoing professional
development through face-to-face workshops and online.

2. IDEAS WORTH REMEMBERING
Collaborative work by SCETUG putting The division of working Communication Ideas Recycled
together the website requirement list group into: Aim is to send out digital package to all Review all topics that were suggested
ETUG reps. The digitial package will for the spring workshop (mlearning,
- PLE access and traditional site - Web Group include: an executive summary re: synchronous learning, storytelling, etc)
- RSS feed, Flexible permissions, Collaborative workspaces - Communication Group memberships (why become a member?), that don't end up being the theme for
- Ways to publicly acknowledge members who contribute - History Group awards, highlights of current members, the spring workshop and plan to do
- Ways to share what ETUG is about and what we do - Awards Committee (quotes, fall workshop feedback, etc). something for those as a smaller /online
- Know who the members are and what they're up to
/scope event
- Ideally a place where presenters can self-post presentations,
bios, pre-reading/resources etc. for attendees year in review or last issue of ETUG News
Communication Media Work Showcase Ideas Box Project Execution
Instead of PC Award, how about EdTech We need to be able to handle what we take on
!
Sylvia: Hi! I'm at the ALT-C conference in http://scetug.wetpaint.com/page/Ideas
Manchester and have been noticing a SHOWCASE....Think of it as an opportunity for too much. We have lots of ideas for cool things
few neat things about the way the people to showcase the good work of their to do but we need to be able to sustain the
colleagues, or their own good work. Being This idea box is a great idea! A space created for work required by these projects.
!
conference is organized. This struck me
as a neat and simple idea for selected by an adjudication committee or by everyone to shout their ideas. What if we open this
conferences -- voting American idol (pop peers is just a bonus. And we can only hope space for all member in ETUG? Bringing the sense
idol in UK :-) ) by mobile phone. This that there are LOTS of people who aren't of ownership for everyone in the community. A lot of the ideas we have in our archive is worth trying.
could also be useful for quick yes/no selected. I think back to when I nominated What if we form a “project execution” group that will
polls. Throughout the conference we've Devin Gambler from NVIT. He was selected pick and choose from these ideas and make it happen in
been receiving messages about room for an award, but if he hadn't been I would our community?
changes, reminders about events, etc. It's have though gee what a shame that nobody
been really useful. knows about the great work he is doing.

3. ETUG TIMELINE Data taken from wetpaints and http://blogs.unbc.ca/etugtimeline/bin/view.php?id=208192937
! All the great things we have done,
let’s continue the great work!
1994 1997 1999 2006 Nov 2006 2007 2007 2008 2008 June 2009
Three groups SCETUG First Spring Workshop: Fall Workshop: Spring Workshop: Fall workshop: Spring Workshop: Fall Workshop: Spring Workshop:
converge to First chair Innovation Open and on the Tales from the Running the Web 2.0: Whats, Creativity Learning on From Implementation
form ETUG Award Move Trenches Rivers Whys and Hows the Edge to Innovation
Oct 2009 June 2010 Nov 2010 Jan 2012 Feb 2011 June 2011 Nov 2011 Mar 2012 June 2012
Fall Workshop: Spring Workshop: Fall Workshop: First T.E.L.L Wordpress and Spring Workshop: Fall Workshop: Wordpress Spring Workshop:
Learning Design 3 Cups of T Stop Tugging and session buddypress Open4Learning You Are Here website launch Innovation
Start Bridging (monthly) website launch

4. PAST ETUG COMMUNICATION Data taken from SCETUG : http://scetug.wetpaint.com/page/Web+Group
ETUG Flickr ETUG Facebook
Innovation Awards Learn together ETUG Twitter
Submissions Collaboratory
Networking at ETUG
workshops: Fall and Spring
with 110 plus attendees
SCoPE Discussions
Broadcast message to
approx 1100 community
members
SCETUG HUB / ETUG
planning wikis ETUG
Communication ETUG Online Community
community.bccampus.
SCETUG Virtual Office
ca/etug
(elluminate Live Room)
etug.ca
ETUG Workshops (Wordpress) SCETUG Listserv
etug-scetug@community.
bccampus.ca Monthly Meetings
SCETUG working groups
SCETUG Online communities page and notes
etug.pbworks.com
(workshop wiki) membership Join ETUG
ETUG monthly news
ETUG mission to all members
Secure SFU site
statement
to register

5. CURRENT ETUG COMMUNICATION
!
ETUG Flickr
We have condensed our communication
medium to simplified the process. How can
we keep improving this?
ETUG Twitter
Networking at ETUG
workshops: Fall and Spring
with 110 plus attendees
SCoPE Discussions
Broadcast message to
approx 1100 community
members
SCETUG working groups SCETUG PBworks
and notes (Wiki) ETUG
Communication
Mailing list
(email)
etug.ca
ETUG Workshops (Wordpress) SCETUG Virtual Office
(elluminate Live Room)
Monthly Meetings ETUG monthly news
SCETUG to all members
etug.pbworks.com Online Event by
(workshop wiki) membership ETUG
ETUG mission
Secure SFU site
statement
to register

6. ETUG COMMUNICATION CHAIN
Maling lists
Web posts
Monthly Online Meetings
?
SCETUG
Do member use
Twitter MEMBERS Twitter?
?
twitter to contact
SCETUG?
scetug.pbworks.com/
contactus.etug.ca
!
How effective is our communication chain within
SCETUG, SCETUG to member (vice versa), and member
to member? How can we improve them?

7. ETUG SPIDERGRAM 2009 Data taken from activity from SCETUG meeting in 2009
Workshops MEETINGS
PROJECTS
5
Micro blogging OPEN ENDED
ETUG not there yet CONVERSATIONS
4
3
2
ACCESS TO Who at institution
Enhanced presentation EXPERTISE With possible ETUG
(visual) members input 1 related skill sets
CONTENT
PUBLISHING
Social recognition
RELATIONSHIPS showcasing of membership
welcoming of new member
Be able to customize INDIVIDUAL
their own experience PARTICIPATION
BC - based
membership
CONTEXT The current shape of the community
Extending ETUG
events to related COMMUNITY The desired state of ETUG community
Curated by members,
communities CULTIVATION info accessible to anyone
(SCoPE, LTC)

8. CURRENT ETUG SPIDERGRAM
MEETINGS
PROJECTS
5
OPEN ENDED
CONVERSATIONS
4
3
2
ACCESS TO
EXPERTISE
1
CONTENT
PUBLISHING
RELATIONSHIPS
!
INDIVIDUAL
PARTICIPATION
How about the current shape of
our community?
CONTEXT
COMMUNITY
CULTIVATION

9. PAST AND CURRENT PROBLEM
!
Community needs assessment
Sometimes it’s not just about what the community wants, but more to
UNDERSTANDING what it needs. Asking the members directly what they want might
Reaching out to member generate too much input that might cluttered the system. So instead,
THE COMMUNITY how do we identify their needs? How do we involve the member?
Member ownership of the process
!
Too many platforms used
for communication
ONLINE To foster our communication within ETUG and SCETUG, we have been
using a lot of different platforms which grows out of hand and scattered
COMMUNICATION Buddypress incidents in different places. How can we centralize our communication?
Space for online interaction
PROBLEM
!
Organizing the notes The communication among SCETUG members has been well organized
and proved to be productive in fostering new ideas and activity. How do
STEWARDSHIP we keep track of the documentation? How do we share this to the
Sharing the work report members? How do we involve the member in this process?
to member
!
Who is our member?
These questions have been a mystery to our community. How can we
MEMBERSHIP keep track of our membership?
How to be a member?

10. INSPIRING IDEAS FOR THE FUTURE
“You may think you know what your community needs. You may even be right.
Nevertheless, you must still consult the community first to find out what it wants - And
you must do this genuinely, with a mind open to change.” Community needs assessment article
What the community wants may not always be the same as what it needs - your job may be to persuade it that it has needs it hadn't
turned its mind to - and if there are large differences between wants and needs you need to know about that, too. You may decide to
change your direction, or you may decide to spend more on community education, but you must establish a clear link between your
goals and the goals of the people you want to involve.
http://www.ourcommunity.com.au/directories/directories_article.jsp?articleId=10
PUTTING THE "I" IN ONLINE AND REAL-LIFE COMMUNITIES
CAN RESULT IN A STRONGER FEELING OF "WE."
Sounds counter intuitive, right? In reality, powerful individualism is often what leads to
strong communities. Many of the most successful communities are created when people
are empowered to take ownership and have a voice.
http://www.fastcodesign.com/1662873/ideo-six-remarkable-communities-built-by-fostering-individualism
“PROMISE ONLY WHAT YOU CAN DELIVER. AVOID TRYING
TO SOLVE ALL OF THE COMMUNITY’S NEEDS." Andrew Shea
http://www.fastcodesign.com/1669273/world-changing-brand-design-that-works-5-case-studies

11. SO NOW,
WHERE DO WE GO FROM HERE?