Official Girl Scout 620, 1950s Uploaded on October 26, 2009 by national museum of american history http://www.flickr.com/photos/nationalmuseumofamericanhistory/4047905678/
As we dug into the PRACTICES of technology stewardship, we realized they were part of a system, a habitat in which a group, community or network interacted. That there were intersections between the defined set of tools in a group and those used by individuals. There were overlaps and disconnects.
Ten years ago, when someone wanted to set up a set of tools to support a community of practice, they called up IT. Install Lotus notes. “Give me a SharePoint set up.” And that was that. Communities rarely had control of their online environments. There was a gulf between designers and users. Unless of course, they were coders. Now we have access to a wide variety of tools, some of which are technically difficult to set up, and others that are available at a click of the button. Who is paying attention to these tools? Photo credit: http://www.flickr.com/photos/dani3l3/364684710/
Technology stewardship is not a solo gig, but by, of and for the community. It is about that balance between control and emergence, between &quot;self-organizing&quot; and &quot;organizing on behalf of others.&quot; It balances the wisdom of the group, with the reality of getting things done.
Stewardship typically includes selecting and configuring technology, as well as supporting its use in the practice of the community.” It’s not just an “up front set up role” but something that is part of the life of the community. Etienne Wenger says 'Design and little and practice a lot.' That applies to any aspect of community leadership!
In our research of CoPs we noticed 9 general patterns of activities that characterized a community’s orientation. Most had a mix, but some were more prominent in every case. Image: Wenger, White and Smith, 2007
Before you do the Spidergram exercise, read through the orientations and think of some examples from a number of contexts. I’ll offer two examples as well in subsequent slides.
Here is an example drawn from the book “Red-Tails in Love: Pale Male’s Story -- A True Wildlife Drama in Central Park” by Marie Winn. Vintage Books, 2005 The book tells of a community of bird watchers in Central Park and exquisitely describes their practices. This is a predominantly face to face group that might use some social media, but not as their central way of interacting. They are a large, diverse group, but tightly geographically bound to Central Park in New York City. They might fill this spidergram differently than I might, but this is just an example! Image: Wenger, White and Smith, 2007
KM4Dev (http://www.km4dev.org) is a global network of practitioners interested in knowledge management and knowledge sharing in international development. Over 800 members are subscribed to the email list which had it’s origins in July 2000. It is both a well established but loosely bounded network that interacts primarily online, with once a year meetings that a small subset attend.
You can see how different groups have different priorities. It is a bit like a community activity “finger print.” The next step is to think about what tools support the different orientations.
What was interesting was that these orientations had implications beyond communities. They could be a useful analysis, diagnostic and measurement tool for the application of social media to an organization’s work.
Here are some examples of social media tools that support the orientations. Keep in mind that while a tool may have been designed for a specific purpose, people regularly and imaginatively use them in different ways.
Making sense of the technology landscape for learning & leading Girl Scout Leadership Gathering Macy Center, NY Nancy White Full Circle Associates Technology Stewardship http://www.flickr.com/photos/nationalmuseumofamericanhistory/4047905678/
Tech + Social: Technology has fundamentally changed how we can be together
What the %&*# is a technology steward? http://www.flickr.com/photos/dani3l3/364684710/ Nancy White Full Circle Associates
http://www.flickr.com/photos/dani3l3/364684710/ “ Technology stewards are people with enough experience of the workings of a community to understand its technology needs, and enough experience with technology to take leadership in addressing those needs…
Stewardship typically includes selecting and configuring technology, as well as supporting its use in the practice of the community.” Wenger, White and Smith, 2007