The document provides the 2Q16 results presentation for Estácio Participações. It summarizes the new management team, highlights restatements to previous periods and one-off adjustments in 2Q16. It also reviews operational performance, financial performance, and provides final remarks on guidelines for the remainder of 2016 focused on ticket recovery, cost reduction, and cash generation.
Get the financial highlights and an overview of our performance per business.
You can view our financial reports here: www.sgs.com/en/Our-Company/Investor-Relations/Financial-Reports
Get the financial highlights and an overview of our performance per business.
You can view our financial reports here: www.sgs.com/en/Our-Company/Investor-Relations/Financial-Reports
Get the financial highlights and an overview of our performance per business.
You can view our financial reports here: https://www.sgs.com/en/Our-Company/Investor-Relations/Financial-Reports.
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Get the financial highlights and an overview of our performance per business.
You can view our financial reports here: https://www.sgs.com/en/Our-Company/Investor-Relations/Financial-Reports.
Quarterly Business Review Powerpoint Presentation SlidesSlideTeam
Here is a content ready Quarterly Business Review PowerPoint presentation having 79 slides to help you with your business review PPT. To save you time and the trouble of making an important presentation from scratch, here we have come up with readymade presentation related to your topic. In this quarterly business review PPT example, we have included a quarterly highlight, financial summary, key developments, balance sheet, cash flow statement, key financial ratios, funding updates, top customers & vendors, top debtors & creditors, project updates, competitor analysis, etc. You can also use this complete business review PowerPoint sample slide with related topics 30-60-90-day plan, product roadmap, Phases of Implementation, Major Roadblocks or Obstacles, SWOT analysis, CSR, customer services benchmarking, org chart, goals and success matrix, scorecard and many more. This is the most suitable QBR PPT designs for middle and top-level management. This professionally pre-designed quarterly business review presentation graphics are available to download. Our Quarterly Business Review Presentation Slides are truly out of this world. Just click download button and be a hero among your peers. Enable folks to infer the correct facts with our Quarterly Business Review Powerpoint Presentation Slides. It helps elaborate on the circumstances. https://bit.ly/2S1I2SM
Como captar alunos para Instituições de Ensino Superior usando a Internet.Daniel Bruno
Plano de Marketing digital para captação de alunos e candidatos para o Vestibular de Instituições de Ensino Superior. Case bem-sucedido em Faculdades e Universidades do Distrito Federal em Abril de 2014.
Estratégia de captação e fidelização de alunos para formação em Instituições ...jotcosta
Resumo
O presente estudo procura contribuir para o conhecimento dos aspetos que os alunos mais valorizam no funcionamento de uma Instituição de Ensino Superior (IES) e desta forma ajudar a provar a importância de determinadas variáveis no sucesso de uma estratégia de captação e fidelização de alunos.
O tema é de grande relevância e atualidade, especialmente para as IES particular e cooperativo devido às mudanças e aos novos desafios do mercado que condicionam o funcionamento, o posicionamento e a imagem das IES. A reputação e consequentemente a sua viabilidade estão assim muito dependentes da satisfação e lealdade do alunos.
Decorrente da revisão da literatura, concluiu-se que as estratégias baseadas no marketing de relacionamento têm conseguido bons resultados, por trazer para as IES e para o ensino em geral, a dimensão da componente do serviço associado à formação enquanto produto transacionável. Esta nova realidade origina a necessidade de novas formas de relacionamento e envolvimento como os alunos, que muitas vezes são negligenciadas pelas IES. Nesse sentido, identificou-se e analisou-se as variáveis que podem influenciar a qualidade do serviço, a satisfação e a fidelização dos alunos, consideradas essenciais numa estratégias de sucesso para a captação e o aprofundamento da lealdade dos alunos às IES. Simultaneamente desenvolveu-se um modelo de questionário exploratório para recolher informação sobre a aplicação dessas variáveis a uma IES. Como caso de estudo real, aplicou-se a ferramenta ao ecossistema escolar do Instituto de Estudos Superiores Financeiros e Fiscais (IESF) o que permitiu aferir, através de questionários individuais efetuados aos alunos, o funcionamento do modelo e recolher e em simultâneo dados concretos sobre o posicionamento da instituição.
As conclusões do estudo indicam que as principais variáveis que influenciam a captação e satisfação dos alunos são a qualidade do ensino oferecido, a reputação e a imagem da instituição. Os fatores que mais contribuíram para a retenção e fidelização do aluno são o comprometimento afetivo, a satisfação, o preço, e a imagem da própria instituição. Estes resultados apontam assim para o conhecimento de fatores importantes que devem ser tidos em conta pelos gestores na definição das suas estratégias de criação de valor para as IES, tornando-as mais competitivas e valorizadas pelos alunos.
Palavras-chave: Captação, Satisfação e Fidelização de alunos; Marketing de Relacionamento; Ensino.
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2. 2
Disclaimer
The content of this presentation may include expectations about future events and
results estimated by its management. However, such statements are not guarantees of
materialization and / or performance in view of the risks and uncertainties inherent in the
business environment. As such, the country's economic performance, the global economy,
the capital market, the regulatory aspects of the industry, governmental and competitive
issues, among other factors, and risks presented in the disclosure documents filed by
Estácio subject to change without notice.
5. 5
New Executive Officers
CEO
Gilberto Castro
Vice President of Finance
and Investor Relations
Pedro Thompson
Education Vice
Presidente
Marcos Lemos
Operations Vice
President
Sérgio Leite
Marketing Vice President
Sandro Bonás
The new Board of Directors has assumed responsibility for conducting a company with fragmented capital and
listed in the Novo Mercado (special corporate governance trading segment of the BM&Fbovespa) at a difficult time
for the country and, consequently, for business in general, and made changes to the Executive Board in order to
streamline the administrative structure.
7. 7
Restatement of Previous Periods
Restatement Adjustments
(R$ Million)
Description 2014 2015 1Q16
Total
Adjust.
Accounts receivable
Payment slips cancelled and/or fully
provisioned of students with little or no
academic record
(35.8) (36.7) (7.8) (80.4)
Other accounts receivable
Credit note to the company and collection
firm due to the receipt of the overdue
portfolio
(7.2) (0.7) (7.9)
Taxes recoverable Expired tax credits of acquired companies (5.3) (5.3)
Faculty bonuses Bonuses registred outside accrual period (5.4) (0.2) (5.6)
Marketing & Advertising Expenses registred outside accrual period (11.8) 0.9 6.9 (4.0)
Contingencies Provision for success fees in legal disputes (2.0) (10.7) 0.5 (12.2)
Total Adjustments - EBITDA (67.5) (47.4) (0.5) (115.4)
Income Tax 4.3 3.0 0.0 7.3
Total Adjustments – Net Income (63.2) (34.9) (0.4) (108.1)
8. 8
Highlights
Improvements and
revision of internal
processes and controls
Restatement of
Previous Periods
Certain one-off
accounting items in
2Q16 Results
R$ Million 2Q15 2Q16
Lanç.
Pontuais
2Q16
Ex-Lançamentos
Pontuais
Chg.
Net Revenue 779.2 835.3 - 835.3 7.2%
Custos dos Serviços Prestados (448.2) (494.5) 18.1 (476.4) 6.3%
Selling Expenses (99.9) (184.5) 43.0 (141.5) 41.7%
G&A Expenses (106.5) (145.9) 28.9 (117.0) 9.9%
Other operating revenues 5.0 (11.7) 15.8 4.1 -18.8%
(+) Depreciation and
amortization
38.1 44.9 - 44.9 17.8%
EBITDA 167.5 43.6 105.7 149.4 -10.8%
EBITDA Margin 21.4% 5.2% 17.9% -3.5 p.p.
Financial Results (7.7) (16.6) - (16.6) 115.6%
Depreciation and amortization (38.1) (44.9) - (44.9) 17.8%
Social Contribution 2.2 (1.5) - (1.5) -168.2%
Income Tax 9.4 (0.5) (6.7) (7.2) -176.8%
Net Profit/Loss 133.3 (19.9) 99.0 79.1 -40.6%
Net Margin 17.1% -2.4% - 9.5% -7.6 p.p.
9. 9
Certain one-off in 2Q16
R$ Million Adjusted Item 2Q16
FNDE Reimbursements PDA (43.0)
Contingencies
G&A Expenses (28.1)
Cost of Services (15.2)
Inventory Others operational revenues (14.5)
Benefits adjustments Cost of Services (2.9)
Non-realizable assets (acquired companies) Others operational revenues (1.2)
Other G&A Expenses (0.8)
Total Adjustments - EBITDA (105.7)
Income Tax Taxes 6.7
Total Adjustments – Net Income (99.0)
Refers to the results of the current quarter, not constant over the next semesters.
14. 14
Average Receivables Days
R$ million 2Q16 2Q15
FIES Accounts Receivable 930.4 627.0
FIES Net Revenue (last 12 months) 1,406.6 1,306.5
FGEDUC Deduction (last 12 months) (101.1) (64.6)
Taxes (last 12 months) (54.4) (50,6)
FIES Net Revenue (last 12 months) 1,251.0 1,191.4
Average FIES Receivables Days 268 189
R$ million 2Q16 2Q15
Ex-FIES and AVP Accounts Receivable 417.0 378.6
Ex-FIES Net Revenue 1,819.2 1,550.7
Average Ex-FIES Receivables Days 83 88
Average Receivables Days Ex-FIES
Average Receivables Days FIES
15. 15
Capitalization and Cash
R$ million 2Q16 2Q15
Shareholders’ Equity 2,754.1 2,574.0
Cash & Cash Equivalents 387.9 493.9
Total Gross Debt (905.4) (853.3)
Loans and Financing (796.0) (779.8)
Short Term (41.2) (223.6)
Long Term (754.7) (556.2)
Commitments Payable (aquisitions) (92.8) (56.6)
Taxes Paid in Installments (16.6) (16.9)
Cash / Net Debt (517.5) (359.4)
R$ million 2Q16 2Q15
Maintenance 19.5 24.0
Discretionary and Expansion 15.8 27.1
Total CAPEX 35.3 51.1
CAPEX
16. 16
Cash Flow
R$ million 2Q16 2Q15
Profit before taxes and after results from discontinued operations (18.4) 120,3
Adjustments to reconcile profit to net cash generated 210.1 105,3
Results after reconciliation to net cash generated 191.7 225.6
Change in assets and liabilities 1.8 (307.0)
Net Cash provided by (used in) operating activities 193.5 (81.3)
Net cash provided by (used in) investing activities (43.8) (50.4)
Operating Cash Flow (OCF) 149.7 (131.7)
Cash Flow from financing activities (124.0) (95.4)
Net cash provided by (used in) financing activities 25.6 (227.1)
Cash and equivalents at the beginning of the period 362.3 721.0
Increase (Decrease) in cash and equivalents 25.6 (227.1)
Cash and equivalents at the end of the period 387.9 493.9
18. 18
Guidelines – 2nd Quarter of 2016
Ticket Recovery
• Reducing the percentage of scholarships and discounts for freshmen through improvement in commercial
strategy;
• Adjusting the pricing of courses in locations with substantial intake potential and an attractive portfolio;
• Adjusting prices for seniors in order to pass through the entire variation in infrastructure and personnel costs;
• Removing scholarships from students contractually in arrears.
Reduction of Costs and Expenses
• Cost planning for faculty activities outside the classroom;
• Defining an annual offering of a group of subjects with a low operating performance; and;
• Expanding the limit of 20% distance learning in legacy curriculum courses to acquired companies.
Cash Generation
• The creation of an area focused exclusively on collection;
• New intake, renewal, discount and arrears negotiation policies; and;
• The resizing of the investment budget with a reduction in expansion plans (organic and non-organic), as well
as the discontinuation of non-priority projects.
19. Address: Av. Embaixador Abelardo Bueno. 199 – Office Park – 6th floor
ZIP Code: 22.775-040 –Barra da Tijuca – Rio de Janeiro – RJ
Website: www.estacioparticipacoes.com.br
Investor Relations:
E-mail: ri@estacio.br
Phone: +55 (21) 3311-9700
Fax: +55 (21) 3311-9722