The document discusses ways to make requests more politely in English. It notes that saying "I'd like" is more polite than "I want." Additionally, using "May I," "Could I," or "Can I" with "please" are very polite ways to make a request. "Please" can be placed at the beginning, middle or end of a request to make it sound polite. The most polite request provided in the example is "I'd like to have a muffin, please."