WSO2 ESB is a lightweight and high-performance integration backbone that supports REST, SOAP, and various protocols and domains. It has evolved from custom and monolithic integration to support a service-oriented architecture and enterprise service bus. WSO2 ESB 4.9 focuses on multitenancy, versioning, coordination, and new protocols to serve as the foundation for WSO2's Integration Cloud platform. The future of integration is hybrid with both cloud-based and on-premise processes. WSO2 iPaaS uses recipes as prebuilt integration scenarios connecting multiple cloud services to execute tasks like synchronizing Jira and Salesforce through email notifications.